Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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A Study on the Establishment of Priority for IT Project Management Using AHP

AHP 기법을 이용한 IT 프로젝트 관리 우선순위 수립에 대한 연구

  • Kyung, Tae-Won (Dept. of Industrial Engineering, Kyunghee University) ;
  • Kim, Sang-Kuk (College of advanced Technology, Kyunghee University)
  • 경태원 (경희대학교 일반대학원 산업공학과) ;
  • 김상국 (경희대학교 테크노공학대학)
  • Published : 2007.12.31
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Abstract

Main concerns of IT project managements are concentrated on the output control and process management. IT project, however, is difficult to measure the quality of achievement, because it produces invisible and intangible outputs. Many studies have been carried on to quantify the intangible aspects of process management. However, most of them have been focused on the technological aspects. This study measures the priority of factors to manage IT project by applying the IT-BSC and PMBOK method. Established indexes include the factors of managerial, social and future-oriented perspectives to check the different aspects of project management over the technical factors. This study uses AHP method for quantitative measurement. This study can be meaningful because of following reasons. First, this study re-arranges IT project management evaluation indexes by balanced scorecard. Second, this model includes human factors of developers and users who are directly related to the project development and operation. Third, important items of each stakeholder have been separated, and the weights of each item have been quantified to have fixed values.

IT 프로젝트 관리의 주요 관심사항은 산출물 통제와 프로세스 관리에 집중되어 있다. 그러나 IT 프로젝트는 비가시적이고 무형적인 성과물을 생산하기 때문에 성과의 품질을 측정하기 어렵다. 많은 연구들은 프로세스 관리의 무형적인 측면들을 정량화하기 위한 연구들을 수행해왔다. 하지만 대부분의 연구들은 기술적 측면에만 집중되었다. 본 연구에서는 IT-BSC와 PMBOK을 바탕으로 IT 프로젝트를 관리하기 위한 지표들의 우선순위를 정량적으로 측정하였다. 수립된 지표들은 기술적 요소들뿐만 아니라 프로젝트 관리의 다른 측면들을 체크하기 위해 경 영적, 사회적 그리고 미래지향적 관점들의 요소들을 포함한다. 지표들의 정량적 측정을 위해 AHP 기법을 사용하였다 본 연구는 다음과 같은 측면에서 의의를 찾을 수 있다. 첫째, IT 프로젝트 관리를 위한 항목들을 균형성과표 관점에서 재정리한 점이다. 둘째, 프로젝트에 관련된 개발자 이외 사용자 및 중요 이해 당사자들을 포함시키는 관리 방향을 제시하였다. 셋째, 각 이해 당사자들의 중요 관심 항목을 분리해 내고 각 항목에 대한 중요성의 정도를 정량화 하였다.

Keywords

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