Korean Journal of Community Nutrition (대한지역사회영양학회지)

The Korean Society of Community Nutrition (대한지역사회영양학회)
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The Impacts of Personal Characteristics and Company-Related Characteristics on the Job Satisfaction of Dietitians Engaged in Contract Food Service Management Company

서울.경기지역 위탁급식전문업체 영양사의 직무만족에 영향을 미치는 개인 특성과 급식소 운영 특성 분석

  • Choi Mi-Kyung (Research Institute of Food & Nutritional Science, Yonsei University) ;
  • Kim Hee-Yeon (Hotel, Restaurant & Institutional Management, The Graduate School of Human Environmental Science, Yonsei University) ;
  • Shin Seo-Young (Hotel, Restaurant & Institutional Management, The Graduate School of Human Environmental Science, Yonsei University) ;
  • Yang Il-Sun (Hotel, Restaurant & Institutional Management, The Graduate School of Human Environmental Science, Yonsei University)
  • 최미경 (연세대학교 식품영양과학연구소) ;
  • 김희연 (연세대학교 생활환경대학원 호텔.외식.급식경영전공) ;
  • 신서영 (연세대학교 생활환경대학원 호텔.외식.급식경영전공) ;
  • 양일선 (연세대학교 생활환경대학원 호텔.외식.급식경영전공)
  • Published : 2006.08.01
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Abstract

The purposes of this study were to measure job satisfaction levels of dietitians engaged a in contract food service management company, and to examine the impacts of personal characteristics and organizational characteristics on the job satisfaction of dietitians. The questionnaires developed for this study were distributed to 230 dietitians of contract food service management companies in the Seoul and Gyeonggi areas, and a total of 187 (81.3%) questionnaires were used for analysis. Statistical analyses were completed using SPSS (Win 11.5) for descriptive analysis, correlation analysis, t-test and ANOVA. The average job satisfaction score of the dietitians was 2.83, which is lower than "not satisfied" and "not dissatisfied" (3), "Marital status" (p < 0.001), "payroll per year" (p < 0.001), "age" (p < 0.05) and "work experience as a dietitians" (p < 0.05) had significant effects on job satisfaction of work and environmental factors. "Operating group" (p < 0.05), "type of menu" and "type of service" also affected the job satisfaction. Overall, it is important that managers of contract food service management companies establish specified human resource management strategies with understandings of the characteristics of their dietitians and companies to enhance the job satisfaction of dietitians, and to achieve their managerial goals.

Keywords

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