구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구

The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance

  • 이윤석 (포스코경영연구소 정책연구센터) ;
  • 김성홍 (한국전산원 정책개발분석팀) ;
  • 김진한 (포스코경영연구소 경영연구2센터)
  • 발행 : 2004.11.01

초록

Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

키워드

참고문헌

  1. 김기찬,임험문,송창석,'자동차산업에서 완성업체-부품업체간 전자적 연결이 생산성에 미치는 영향', '생산성논집', 제31권, 제1호(1999),pp.229-249
  2. 김민수,정성원,정준원,김정미,이재근,'CALS/EC 기술 및 표준 개발 전략 수립', 한국전산원, 1999
  3. Akkermans, H.A. and H. van der Horst, 'Managing IT Infrastructure Standardisation in the Networked Manufacturing Firm,' International Journal of Production Economics, Vol.75, No.1-2(2002), pp.213-228 https://doi.org/10.1016/S0925-5273(01)00201-8
  4. Barrett, M. and A Hogenson, 'Why and How to Become EDI Enabled,' Transportation & Distribution, September, Vol.39, No.8(1998), pp.67-70
  5. Barut, M., W. Faisst and J.J. Kanet, 'Measuring Supply Chain Coupling : An Information System Perspective,' European Journal of Purchasing & Supply Management, Vol.8, No.3(2002), pp.161-171 https://doi.org/10.1016/S0969-7012(02)00006-0
  6. Beamon, B.M., 'Measuring Supply Chain Performance,' International Journal of Operations & Production Management, Vol.19(1999), pp.275-285
  7. Carter, J.R. and G.L. Ragatz, 'Supplier Bar Codes: Closing the EDI Loop,' International Journal of Purchasing and Materials Management, Vol.32(1996), pp.3-11
  8. Cash, J.I. Jr., 'Interorganizational Systems : An Information Society Opportunity or Threat?,' The Information Society, Vol.3(1985), pp.199-228
  9. Closs, D.J., T,J. Goldsby and S.R. Clinton, 'Information Technology Influences on World Class Logistics Capacity,' International Journal of Physical Distribution and Logistics Management, Vol.27, No.1(1997), pp.4-38 https://doi.org/10.1108/09600039710162259
  10. DeLone, W.H. and E.R. McLean, 'Information System Success : The Quest for the Dependent Variable,' Information Systems Research, Vol.3, No.1(1992), pp.60-95 https://doi.org/10.1287/isre.3.1.60
  11. Droge, C. and R. Germain, 'The Relationship of Electronic Data Interchange with Inventory and Financial Performance,' Journal of Business Logistics, Vol.21, No.2(2000), pp.209-230
  12. Dyer, J.H. and W.G. Ouchi, 'Japanese-style Partnerships : Giving Companies a Competitive Edge,' Sloan Management Review, Vol.35, No.1(1993), pp.51-63
  13. Elmuti, D., 'The Perceived Impact of Supply Chain Management on Organizational Effectiveness,' The Journal of Supply Chain Management, Vol.38, No.3(2002), pp.49-57 https://doi.org/10.1111/j.1745-493X.2002.tb00135.x
  14. Evaristo, J.R. and B.E. Munkvold, 'Collaborative Infrastructure Formation in Virtual Projects,' Journal of Global Information Technology Management, Vol.5, No.2(2002), pp.29-47
  15. Gunasekaran, A, H.B. Marri, R.E. McGaughey and M.D. Nebhwani, 'E-commerce and Its Impact on Operations Management,' International Journal of Production Economics, Vol.75, No.1-2(2002), pp.185-197 https://doi.org/10.1016/S0925-5273(01)00191-8
  16. Hill, C.A. and G.D. Scudder, 'The Use of Electronic Data Interchange for Supply Chain Coordination in the Food Industry,' Journal of Operations Management, Vol. 20, No.4(2002), pp.375-387 https://doi.org/10.1016/S0272-6963(02)00017-7
  17. Heo, J. and 1. Han, 'Performance Measure of Information Systems (IS) in Evolving Computing Environments: An Empirical Investigation,' Information & Management, Vol.40, No.1(2002), pp.1-14
  18. Humphreys, P.K., M.K. Lai and D. Sculli, 'An Inter-organizational Information System for Supply Chain Management,' International Journal of Production Economics, Vol.70, No.3(2001), pp.245-255 https://doi.org/10.1016/S0925-5273(00)00070-0
  19. Iskandar, B.Y., S. Kurokawa and L.J. LeBlanc, 'Business-to-business Electronic Commerce from First-and Second-tier Automotive Suppliers' Perspectives: A Preliminary Analysis for Hypotheses Generation,' Technovation, Vol.21, No.11(2001), pp.719-731 https://doi.org/10.1016/S0166-4972(01)00053-0
  20. Kim, B., K Park and T. Kim, 'The Perception Gap among Buyer and Suppliers in the Semiconductor Industry,' Supply Chain Management : An International journal, Vol. 4(1999), pp.231-241
  21. Larson, P.D. and J.D. Kulchitsky, 'The Use and Impact of Communication Media in Purchasing and Supply Management,' The journal of Supply Chain Management, Vol.36, No.1(2000), pp.29-39
  22. Lee, H.L., K.C. So and C.S. Tang, 'The Value of Information Sharing in a Two-Level Supply Chain,' Management Science, Vol.46, No.5(2000), pp.626-643 https://doi.org/10.1287/mnsc.46.5.626.12047
  23. Lee, H.L. and S. Whang, 'Information Sharing in Supply Chain,' International journal of Technology Management, Vol.20, No.3-4(2000), pp.373-387 https://doi.org/10.1504/IJTM.2000.002867
  24. Leek, S., P.W. Turnbull and P. Naude, 'How is Informations Technology Affecting Business Relationships? Results from a UK Survey,' Industrial Marketing Management, Vol.31, No.1(2002), pp.1-8 https://doi.org/10.1016/S0019-8501(99)00126-1
  25. Lengel, R.H. and R.L. Daft, 'The Selectional of Communication Media As an Executive Skill,' The Academy qf Management Executive, Vol.2, No.3(1988), pp.225-232 https://doi.org/10.5465/AME.1988.4277259
  26. Lim, D. and P.C. Palvia, 'EDI in Strategic Supply Chain: Impact on Customer Service,' International journal of Information Management, Vol.21, No.3(2001), pp.193-211 https://doi.org/10.1016/S0268-4012(01)00010-X
  27. Myers, B.L., L.A. Kappelman and V.R. Prybutok, 'A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment,' Information Resources Management journal, Vol.10, No.1(1997), pp.6-25 https://doi.org/10.4018/irmj.1997010101
  28. Monczka, R.M., K.J. Petersen and R.B. Handfield, 'Success Factors in Strategic Supplier Alliance: The Buying company Perspective,' Decision Science, Vol.29, No.3(1998), pp.553-577 https://doi.org/10.1111/j.1540-5915.1998.tb01354.x
  29. Murphy, E.E., 'Information Technology Could Transform Logistics,' Purchasing, Vol.125(1998), pp.115-118
  30. Narasimhan, R. and S.W. Kim, 'Informations System Utilization Strategy for Supply Chain Integration,' journal of Business Logistics, Vol.22, No.2(2001), pp.51-75 https://doi.org/10.1002/j.2158-1592.2001.tb00003.x
  31. Nishiguchi, T. and J. Brookfield, 'The Evolution of Japanese Subcontracting,' Sloan Management Review, Vol.39, No.1(1997), pp.89-101
  32. Palvia, S. and K Lee, 'Developing and Implementing Global Information Systems : Lessons from Seagate Technology,' pp.558-576 in Palvia, P.C., Palvia S.C. and Roche, E.M., Global Information Technology and Systems Management: Key Issues and Trends, Ivy League Publishing, 1996
  33. Reyes, P., M.S. Raisinghani and M. Singh, 'Global Supply Chain Manaement in the Telecommunications Industry: The Role of Information Technology in Integration of Supply Chain Entities,' Journal of Global Information Technology Management, Vol. 5, No.2(2002), pp.48-67
  34. Roberts, B. and M. Mackay, 'IT Supporting Supplier Relationships: The Role of Electronic Commerce,' European journal of Purchasing & Supply Management, Vol.4, No.2-3(1998), pp.175-184 https://doi.org/10.1016/S0969-7012(97)00030-0
  35. Saarinen, T., 'An Expanded Instrument for Evaluating Information System Success,' Information & Management, Vol.31, No.2(1996), pp.103-118 https://doi.org/10.1016/S0378-7206(96)01075-0
  36. Sanders, N.R. and R. Premus, 'IT Applications in Supply Chain Organizations: A Link Between Competitive Priorities and Organizational Benefits,' journal of Business Logistics, Vol.23, No.1(2002), pp.65-83 https://doi.org/10.1002/j.2158-1592.2002.tb00016.x
  37. Shankar, G., 'The XML Standards Landscape,' Infoworld, (July 1999), pp.47-48
  38. Shin, H., D.A. Collier and D.D. Wilson, 'Supply management orientation and supplier/buyer performance,' journal of Operations Management, Vol.18, No.3(2000), pp.317-333 https://doi.org/10.1016/S0272-6963(99)00031-5
  39. Shore, B., 'Information Sharing in Global Supply Chain Systems,' Journal of Global Information Technology Management, Vol.4, No.3(2001), pp.27-50
  40. Skok, W., A. Kophamel and I. Richardson, 'Diagnosing Information Systems Success : Importance-Performance Maps in the Health Club Industry,' Information & Management, Vol.38, No.7(2001), pp.409-419 https://doi.org/10.1016/S0378-7206(00)00076-8
  41. Srinivasan, K., K. Sunder and T. Mukhopadhyay, 'Impact of Electronic Data Interchange Technology on JIT Shipments,' Management Science, Vol.40, No.10(1994). pp.1291-1304 https://doi.org/10.1287/mnsc.40.10.1291
  42. Stefansson, G., 'Business-to-Business Data Sharing : A Source for Integration of Supply Chains,' International journal of Production Economics, Vol.75, No.1-2(2002),pp.135-146 https://doi.org/10.1016/S0925-5273(01)00187-6
  43. Walton, S.V. and A.S. Marucheck, 'The Relationship between EDI and Supplier Reliability,' International Journal of Purchasing and Materials Management, Vol.33(1997), pp.30-35