Development of the Standard Worksheet System for the Quality Risk Management of Apparel Products

패션의류제품의 품질 리스크 관리를 위한 표준작업지시서 시스템 개발

This study is intended to examine the current situation and the problems of the "worksheets, regarding various factors that exert influences onto the quality-risk management, which is one of the most significant factors specifying an apparel product. This paper advances according to the following sequences: 1. Literature survey 2. Field research on actual "apparel vendors" and production factories 3. Investigating the requirements relating to the worksheet 4. Developing standard format of the worksheet 5. Effectiveness analysis on the standard worksheet 6. Proposal of an intelligent model applying standard worksheet system. This study is performed with the following research methods; those are questionnaire surveys, statistical analysis, interviews, collecting & analyzing worksheets, product sample quality experiment, functional analysis of the system, and materialization of the prototype system. The significance of this research is that it suggests the possible effective use of worksheet, which reflects the customers' needs in terms of the product quality, at the stage of the product planning process. Despite its importance, the current work structure does not visibly reflect these components. Therefore, with the result of this research, it is considered that the worksheet systems will meet more useful improvements in risk management process. The limitations of this research are as follows. Although it is evident that the standard worksheets bring effective results in quality improvements of products, considerations must be made onto some additional payoffs arising from the additional cost of necessary labor forces with expert knowledge and cost of the effort and time inputting correct information for running the system.