대한산업공학회지 (Journal of Korean Institute of Industrial Engineers)

  • 제29권1호
  • /
  • Pages.100-113
  • /
  • 2003
  • /
  • 1225-0988(pISSN)
  • /
  • 2234-6457(eISSN)
대한산업공학회 (Korean Institute of Industrial Engineers)
권호 표지

정보화 수준 제고를 위한 통합평가 시스템 개발 및 적용

Development and Implementation of an Integrated Evaluation System for Continuous Maturity of IS Performance

  • 김인주 (해군 전투발전단) ;
  • 임춘성 (연세대학교 컴퓨터.산업시스템공학과)
  • 발행 : 2003.03.31
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

In order to improve business competency by the IS(Information Systems), every enterprise needs to evaluate the current level of IS performance and their utilization. The evaluation that measures the performance of enterprise information systems and diagnoses their effectiveness of business goals and efficiency of resources should represent the useful informations based on sustainable goal-oriented viewpoints to managers. This work develops an integrated evaluation system for continuous maturity of information systems performance, enabling enterprises to achieve their goals of information systems and related business strategies. The integrated evaluation system has been applied to performance measurement of information systems with a huge set of real data from domestic industries for three years, and proven reliable and practical.

키워드

참고문헌

  1. Basili, V. R. and Rombach, H. D.(1988), The TAME Project: Toward Improvement-Oriented Software Environment, IEEE Transactions on Software Engineering, Vol.14, No.6, pp.758-773.B
  2. Bate, R., Kuhn, D., Wells, C., Armitage, J., Clark, G., and Cusick, K.(1995), A Systems Engineering Capability Maturity Model, Version 1.1, CMU/SEI-95-MM-003. Carnegie Mellon University
  3. Bergey, J. K., Northrop, L. M., and Smith, D. B.(1997), Enterprise Framework for the Disciplined Evolution of Legacy Systems. CMU/SEI-97-TR-007. Carnegie Mellon University
  4. Calion, J. D.(1996), Competitive Advantage Through Information Technology, McGraw-Hill Companies, Inc., pp.5-12
  5. DeLone, W. H. and McLean, E. R.(1992), Information Systems Success: The Quest for the Dependent Variable, Information Systems Research, Vol.3, No.1, pp.60-95
  6. Deming, W. E.(1986), Out of The Crisis, MIT Center for Advanced Engineering Stidy, MIT Press, Cambridge MA.
  7. Goodhue, D. L.(1998), Development and Measurement Validity of a Task-Technology Fit Instrument for User Evaluations of Information Systems, Decision Sciences Vol.29 No.1, pp.105-138
  8. Goodhue, D. L. and Thompson, R. L.(1995), Task-Technology Fit and Individual Performance, MIS Quarterly, pp.213-236
  9. Jung, G-H(1996), Weights for informatization index, NCA, pp.8-44
  10. Kim, J-J(1999), Development of an integrated evaluation system based on the continuous improvement model of information system performance, Dissertation for Doctor
  11. Kim, I-J and Leem, C-S(1999), An Integrated Evaluation Framework for Continuous Capability Maturity of Enterprise Information Systems, Proceeding for APIEMS'99, pp.69-72
  12. Leem, C-S(1998), '98 Annual reports for evaluation of IS Performance, IT Research and consulting
  13. Leem, C-S(1999), '99 Annual reports for evaluation of IS Performance, IT Research and consulting
  14. Leem, C-S(2000), '00 Annual reports for evaluation of IS Performance, IT Research and consulting
  15. Mason, R. O.(1978), Measuring Information Output: A Communication Systems, Information & Management, Vol. 1, No.5, pp219-234
  16. McFeeley, B.(1996), IDEAL: A User's Guide for Software Process Improvement, CMU/SEI-96- HB-001, Carnegie Mellon University
  17. Mendonqa, M. G.(1997), An Approach to Improving Existing Measurement Frameworks in Software Development Organizations, Dissertation for Doctor, pp.10-16
  18. Mendonqa, M. G., Basili, V. R., Bhandari, I. S., and Dawson, J.(1998), An approach to improving existing measurement framework, IBM Systems Journal, Vol.37, No.4, pp484-501
  19. Myers, B. L., Kappelman, L. A., and Prybutok, V. R.(1997), A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment, Information Resources Management Journal, Vol.10, No.1, pp.6-25
  20. Nolan, R. L. and Wetherbe, J. B.(1980), Toward A Comprehensive Framework for MIS Research, MIS Quarterly, pp.1-19.
  21. Park, R. E., Goethert, W. B., and Florac, W. A.(1996), Goal-Driven Software Measurement - A Guidebook, CMU/SEI-96-HB -002, Carnegie Mellon University
  22. Pulford, K., Annie, K. C., and Stephen, S.(1996), A Quantitative Approach to Software Management: The ami Handbook, Worthingham, England: Addison-Wesley
  23. Renaissance Consortium(1997), Renaissance Framework -Method and tools support for the evolution and reengineering of legacy systems
  24. Saaty, T. L.(1980), The Analytic Hierarchy Process(Planning, Priority Setting, Resource Allocation), McGraw Hill Co.
  25. Saunders, C. S. and Jones, W.(1992), Measuring performance of the information systems function, Journal of Management Information Systems, p.63-82
  26. Seddon, M. Y. and Kiew(1994), A Partial Test and Development of the DeLone and McLean Model of IS Success, Proceeding of the International Conference on Information Systems, Vancouver, Canada, pp99-110
  27. Seddon, P. B.(1997), A Respecification and Extension of the DeLone and McLean Model of IS Success, Information Systems Research, Vol.8, No.3, pp.240-253
  28. Shannon, C. E. and Weaver, W.(1949), The Mathematical Theory of Communication, University of Illinois Press, Urbana, IL.
  29. Shewhart, W. A.(1931), Economic Control of Quality of Manufactured Product, D, Van Nostrand Company, Inc. New York
  30. Tan, D. S.(1999), Stages in Information Systems Management, Handbook of IS Management, CRC Press LLC, pp.51-75
  31. The ami Consortium(1992), The ami Handbook: A Quantitative Approach to Software Management, London, England, South Bank Polytechnic
  32. Vemadat, F. B.(1996), Enterprise Modeling and Integration: principles and applications, Champman & Hall, pp.14-16, 317-334