Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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Sigma Level as a Performance Metric and Some Drawbacks

경영성과 척도로서의 시그마 수준과 문제점

  • 권혁무 (부경대학교 산업시스템 · 안전공학부) ;
  • 김상부 (창원대학교 산업공학과) ;
  • 홍성훈 (전북대학교 산업공학과) ;
  • 이민구 (서원대학교 경영학과)
  • Published : 1999.12.01
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Abstract

Drawbacks of using sigma level as a performance metric is reviewed. The concept of sigma level is introduced and methods of calculating sigma levels for various cases are illustrated with examples. Drawbacks of using sigma level as performance metric are also discussed with some suggestions for overcoming them.

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