Determination of Information System Development Priority Using Quality Function Deployment: Applied to a Motor Company Case

품질 기능 전개를 이용한 정보시스템 개발 우선순위 결정 방법: 자동차 회사 적용 사례를 중심으로

In a competitive environment, selecting and effectively pursing the right information system investments can be a key factor in sustaining corporate viability and prosperity. This study applies quality function deployment(QFD) to the determination of information system development priority. The intent of QFD is to incorporate the needs of a customer through the various stages of product planning and manufacturing into a final product. The basic idea of our study is to translate the core competence and the competitive environment into the business strategy, and the critical success factors, and subsequently into information system development priority. Our method is applied to a motor company for the determination of the information system development priority. The company case is illustrated step by step with real data of the company and motor market.