A Study on the Evaluation of SME's Information Infrastucture

중소기업 정보인프라 진단에 관한 연구

The purpose of this study is to identify the components of SME's information infrastructure through literature review, empirically investigate the components, and develop a model for SME's information infrastructure. The fact that SME's are having difficulties in building their own information infrastructure due to the limitation of capital investment, technology, and manpower is the main motive for the study The survey questionnaires were distributed to CEO's and users of 3W SME's and intensive interviews were cornea out to CIO's and information services personnel to further investigate H/W and S/W components of Information Infrastructure. The study results show that there seems to be five main factors for SME's information infrastructure. They are: (1) Informatization Capacity, (2) Software and Network, (3) Management Recognition and Utilization, (4) Hardware, and (5) Alignment between Users and Information Services.