USING PROCESS MAPPING IN CONSTRUCTION PROCESS TO REDUCE CHANGE ORDERS

Change orders represent one of the largest sources of cost growth on construction projects, but an efficient change management control system can help the projects steer clear of the constant construction changes. This study was performed to achieve a better understanding of all changes and to develop a new set of Best Practices using process mapping techniques. The project data for this research were collected from case studies of aviation projects implemented in Houston, Texas at Bush Intercontinental Airport. The findings and contributions of this research should help owners and project managers determine and identify major causes that impact project budget and schedule and implement solutions prior to them surfacing.