철도 관제사 직무 유형 및 특성 분석

Analysis of Types and Characteristics of the Railway Traffic Signaller's Tasks

Railway accidents/incidents occur because of many reasons. Human error by the railway staff or personnel takes a major part of those reasons. In order to reduce and prevent railway accidents/incidents, appropriate measures should be developed to remove root causes induced in human error. A systematic study for analysing causes of human errors and for developing an effective management is necessary. Detailed analysis of the railway traffic signaller's tasks should be preferentially performed for this purpose. This paper introduces the results of analysis for the types and characteristics of the railway traffic signaller's tasks. As a result of the analysis, the railway traffic signaller's tasks can be decomposed into 24 tasks in total, and also be divided into the general task and the emergency task. The railway traffic signaller's tasks are characterized to require continual confirmation and observation activities, and sometimes immediate decision and action.