Acknowledgement
It should be acknowledged that, beyond the author, several additional researchers contributed much to this study: Dr. J.T . O'Connor, M.E. Kumashiro, K.A. Welch, S.P. Hadeed, K.E. Braden, M.J. Deogaonkar, and Dr. S. Won.
International conference on construction engineering and project management (국제학술발표논문집)
- 2005.10a
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- Pages.754-757
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- 2005
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- 2508-9048(eISSN)
IMPACT OF TECHNOLOGY UTILIZATION ON PROJECT OWNER SATISFACTION
- Li-Ren Yang (Dept. of Business Administration, Tamkang University) ;
- Chung-Fah Huang (Dept. of Civil Engineering, National Kaohsiung University of Applied Sciences)
- Published : 2005.10.16
Abstract
Construction firms attempt to improve project performance by adopting technology. However, the advantages gained from technology utilization are still not clear. Lack of information regarding technology benefits has resulted in industry reluctance to implement new technology. Therefore, there are needs for studies that quantify the impacts of technology utilization on project performance. An industry-wide survey was used to collect project data from 70 capital facility projects on the issue of technology usage and project owner satisfaction parameter. This paper reports on integration/automation technology usage in the Taiwanese construction industry and associated impacts on project owner satisfaction. In addition, integration and automation technology findings are presented by project phase. The analyses indicate that projects with owner satisfaction have, on average, higher levels of technology utilization than projects with owner dissatisfaction for all technology usage metrics analyzed.