A Research into Managerial Performances of the Firms certified the ISO 9000 Series of Manufacturing Industry in Taiwan, R.O.C

This study investigates the current situation of the ISO 9000 manufacturing industry in Taiwan, analyzing the business influence of ISO 9000 and the relation of the influence to industry-related characteristics. The study utilized polling and was approached from six aspects, using 26 indicator items to evaluate performance. The six approaches consisted of business management, finance management, production management, human resources management, marketing management, and a company's overall situation. Methods used to analyze the collected data were mainly drawn from descriptive statistics e.g.. the T test and analysis of single factors with variation. The study found that $96.6\%$ of the industry thought that the introduction of the ISO 9000 series was somewhat beneficial. The 26 indicator items among the six approaches were proved substantially effective by the T test. It was obvious that the effect of the ISO 9000 series industry standard was beneficial and helpful to the manufacturing industry.