• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.8
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• pp.4108-4122
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• 2019

Workflow process mining is becoming a more and more valuable activity in workflow-supported enterprises, and through which it is possible to achieve the high levels of qualitative business goals in terms of improving the effectiveness and efficiency of the workflow-supported information systems, increasing their operational performances, reducing their completion times with minimizing redundancy times, and saving their managerial costs. One of the critical challenges in the workflow process mining activity is to devise a reasonable approach to discover and recognize the bottleneck points of workflow process models from their enactment event histories. We have intuitively realized the fact that the iterative process pattern of redo-activities ought to have the high possibility of becoming a bottleneck point of a workflow process model. Hence, we, in this paper, propose an algorithmic approach and its implementation to discover the redo-activities and their performers' involvements patterns from workflow process enactment event logs. Additionally, we carry out a series of experimental analyses by applying the implemented algorithm to four datasets of workflow process enactment event logs released from the BPI Challenges. Finally, those discovered redo-activities and their performers' involvements patterns are visualized in a graphical form of information control nets as well as a tabular form of the involvement percentages, respectively.

• Journal of Internet Computing and Services
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• v.20 no.1
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• pp.87-96
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• 2019

In this paper, we propose a MapReduce-supported clustering technique for collecting and classifying distributed workflow enactment event logs as a preprocessing tool. Especially, we would call the distributed workflow enactment event logs as Workflow BIG-Logs, because they are satisfied with as well as well-fitted to the 5V properties of BIG-Data like Volume, Velocity, Variety, Veracity and Value. The clustering technique we develop in this paper is intentionally devised for the preprocessing phase of a specific workflow process mining and analysis algorithm based upon the workflow BIG-Logs. In other words, It uses the Map-Reduce framework as a Workflow BIG-Logs processing platform, it supports the IEEE XES standard data format, and it is eventually dedicated for the preprocessing phase of the ${\rho}$-Algorithm that is a typical workflow process mining algorithm based on the structured information control nets. More precisely, The Workflow BIG-Logs can be classified into two types: of activity-based clustering patterns and performer-based clustering patterns, and we try to implement an activity-based clustering pattern algorithm based upon the Map-Reduce framework. Finally, we try to verify the proposed clustering technique by carrying out an experimental study on the workflow enactment event log dataset released by the BPI Challenges.

• Journal of Internet Computing and Services
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• v.19 no.6
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• pp.83-89
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• 2018

In workflow process intelligence and systems, workflow process mining and analysis issues are becoming increasingly important. In order to improve the quality of workflow process intelligence, it is essential for an efficient and effective data center storing workflow enactment event logs to be provisioned in carrying out the workflow process mining and analytics. In this paper, we propose a three-dimensional process-aware datacube for organizing workflow enterprise data centers to efficiently as well as effectively store the workflow process enactment event logs in the XES format. As a validation step, we carry out an experimental process mining to show how much perfectly the process-aware datacubes are suitable for discovering workflow process patterns and its analytical knowledge, like enacted proportions and enacted work transferences, from the workflow process enactment event histories. Finally, we confirmed that it is feasible to discover the fundamental control-flow patterns of workflow processes through the implemented workflow process mining system based on the process-aware data cube.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.18 no.8
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• pp.2316-2332
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• 2024

In this paper, we introduce a web-based system that leverages the capabilities of the ρ(rho)-algorithm, which is a Structure Information Control Net (SICN)-oriented process mining algorithm, with open-source platforms, including Django, Graphviz, and Cytoscape, to facilitate the rediscovery and visualization of business process models. Our approach involves discovering SICN-oriented process models from process instances from the IEEE XESformatted process enactment event logs dataset. This discovering process is facilitated by the ρ-algorithm, and visualization output is transformed into either a JSON or DOT formatted file, catering to the compatibility requirements of Cytoscape or Graphviz, respectively. The proposed system utilizes the robust Django platform, which enables the creation of a userfriendly web interface. This interface offers a clear, concise, modern, and interactive visualization of the rediscovered business processes, fostering an intuitive exploration experience. The experiment conducted on our proposed web-based process discovery system demonstrates its ability and efficiency showing that the system is a valuable tool for discovering business process models from process event logs. Its development not only contributes to the advancement of process mining but also serves as an educational resource. Readers, students, and practitioners interested in process mining can leverage this system as a completely free process miner to gain hands-on experience in rediscovering and visualizing process models from event logs.

• Journal of Internet Computing and Services
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• v.10 no.3
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• pp.113-129
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• 2009

Abstract Corporate activities are composed of numerous working processes and during the working flow, various business processes are being created and completed simultaneously. Enterprise Resources Planning (ERP) makes the working process simple, yet creates more complicated work structure and therefore, there is an absolute need of efficient management for business processes. The workflow literature has been looking for efficient and effective ways of rediscovering and mining workflow intelligence and knowledge from their enactment histories and event logs. As part of studies to analyze and improve the process, the concepts of 'Process Mining', 'Process re-discovery', 'BPR (Business Process Reengineering)' have appeared and the studies for practical implementation are proactively being done. However, these studies normally follow the approach throughout data warehousing for log data of process instances. It is very hard for these approaches to reflect user's intention to the rediscovering and mining activities. The process instances designed based on the consideration of analysis can make groupings effectively and when the analysis demand of user changes within the analysis domain can also reduce the cost of analysis. Therefore, the thesis proposes a special type of workflow model, which is called a colored workflow model, that is extended from the ICN (information control net) modeling methodology by reinforcing the concept of colored token. The colored tokens represent the conceptual types of constraints and criteria that can be used to classifying and grouping the workflow intelligence and knowledge extracted from the corresponding workflow models' enactment histories and event logs. Through the runtime information of process instances, it makes possible to analyze proactive and user-oriented process with the goal of deriving business knowledge from the beginning of process definition.