• Title/Summary/Keyword: web usage mining

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A Study of Web Usage Mining for eCRM

  • Hyuncheol Kang;Jung, Byoung-Cheol
    • Communications for Statistical Applications and Methods
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    • v.8 no.3
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    • pp.831-840
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    • 2001
  • In this study, We introduce the process of web usage mining, which has lately attracted considerable attention with the fast diffusion of world wide web, and explain the web log data, which Is the main subject of web usage mining. Also, we illustrate some real examples of analysis for web log data and look into practical application of web usage mining for eCRM.

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Fuzzy Web Usage Mining for User Modeling

  • Jang, Jae-Sung;Jun, Sung-Hae;Oh, Kyung-Whan
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.2 no.3
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    • pp.204-209
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    • 2002
  • The interest of data mining in artificial intelligence with fuzzy logic has been increased. Data mining is a process of extracting desirable knowledge and interesting pattern ken large data set. Because of expansion of WWW, web data is more and more huge. Besides mining web contents and web structures, another important task for web mining is web usage mining which mines web log data to discover user access pattern. The goal of web usage mining in this paper is to find interesting user pattern in the web with user feedback. It is very important to find user's characteristic fer e-business environment. In Customer Relationship Management, recommending product and sending e-mail to user by extracted users characteristics are needed. Using our method, we extract user profile from the result of web usage mining. In this research, we concentrate on finding association rules and verify validity of them. The proposed procedure can integrate fuzzy set concept and association rule. Fuzzy association rule uses given server log file and performs several preprocessing tasks. Extracted transaction files are used to find rules by fuzzy web usage mining. To verify the validity of user's feedback, the web log data from our laboratory web server.

User modeling based on fuzzy category and interest for web usage mining

  • Lee, Si-Hun;Lee, Jee-Hyong
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.5 no.1
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    • pp.88-93
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    • 2005
  • Web usage mining is a research field for searching potentially useful and valuable information from web log file. Web log file is a simple list of pages that users refer. Therefore, it is not easy to analyze user's current interest field from web log file. This paper presents web usage mining method for finding users' current interest based on fuzzy categories. We consider not only how many times a user visits pages but also when he visits. We describe a user's current interest with a fuzzy interest degree to categories. Based on fuzzy categories and fuzzy interest degrees, we also propose a method to cluster users according to their interests for user modeling. For user clustering, we define a category vector space. Experiments show that our method properly reflects the time factor of users' web visiting as well as the users' visit number.

A Personalized Recommender System, WebCF-PT: A Collaborative Filtering using Web Mining and Product Taxonomy (개인별 상품추천시스템, WebCF-PT: 웹마이닝과 상품계층도를 이용한 협업필터링)

  • Kim, Jae-Kyeong;Ahn, Do-Hyun;Cho, Yoon-Ho
    • Asia pacific journal of information systems
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    • v.15 no.1
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    • pp.63-79
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    • 2005
  • Recommender systems are a personalized information filtering technology to help customers find the products they would like to purchase. Collaborative filtering is known to be the most successful recommendation technology, but its widespread use has exposed some problems such as sparsity and scalability in the e-business environment. In this paper, we propose a recommendation system, WebCF-PT based on Web usage mining and product taxonomy to enhance the recommendation quality and the system performance of traditional CF-based recommender systems. Web usage mining populates the rating database by tracking customers' shopping behaviors on the Web, so leading to better quality recommendations. The product taxonomy is used to improve the performance of searching for nearest neighbors through dimensionality reduction of the rating database. A prototype recommendation system, WebCF-PT is developed and Internet shopping mall, EBIB(e-Business & Intelligence Business) is constructed to test the WebCF-PT system.

Research on Data Acquisition Strategy and Its Application in Web Usage Mining (웹 사용 마이닝에서의 데이터 수집 전략과 그 응용에 관한 연구)

  • Ran, Cong-Lin;Joung, Suck-Tae
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.12 no.3
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    • pp.231-241
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    • 2019
  • Web Usage Mining (WUM) is one part of Web mining and also the application of data mining technique. Web mining technology is used to identify and analyze user's access patterns by using web server log data generated by web users when users access web site. So first of all, it is important that the data should be acquired in a reasonable way before applying data mining techniques to discover user access patterns from web log. The main task of data acquisition is to efficiently obtain users' detailed click behavior in the process of users' visiting Web site. This paper mainly focuses on data acquisition stage before the first stage of web usage mining data process with activities like data acquisition strategy and field extraction algorithm. Field extraction algorithm performs the process of separating fields from the single line of the log files, and they are also well used in practical application for a large amount of user data.

Usage Pattern Analysis and Comparative Analysis among User Groups of Web Sites Using Process Mining Techniques (프로세스 마이닝을 이용한 웹 사이트의 이용 패턴 분석 및 그룹 간 비교 분석)

  • Kim, Seul-Gi;Jung, Jae-Yoon
    • The Journal of Bigdata
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    • v.2 no.2
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    • pp.105-114
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    • 2017
  • Today, many services are supported on the web sites. Analysis of usage patterns of web site visitors is very important to optimize the use and efficiency of the web sites. In this study, analysis of usage patterns and comparative analysis of user groups were conducted by analyzing web access log provided by BPI Challenge 2016. This data provides access logs to the web site in the IT system of a Dutch Employee Insurance Agency (UWV). The customer information, and the click data describing the customers' behavior when using the agency's web site. In this study, we use process mining techniques to analyze the usage patterns of customers and the characteristics of customer groups, and ultimately improve the service quality of customers using web services.

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Hybrid Internet Business Model using Evolutionary Support Vector Regression and Web Response Survey

  • Jun, Sung-Hae
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2006.11a
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    • pp.408-411
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    • 2006
  • Currently, the nano economy threatens the mass economy. This is based on the internet business models. In the nano business models based on internet, the diversely personalized services are needed. Many researches of the personalization on the web have been studied. The web usage mining using click stream data is a tool for personalization model. In this paper, we propose an internet business model using evolutionary support vector machine and web response survey as a web usage mining. After analyzing click stream data for web usage mining, a personalized service model is constructed in our work. Also, using an approach of web response survey, we improve the performance of the customers' satisfaction. From the experimental results, we verify the performance of proposed model using two data sets from KDD Cup 2000 and our web server.

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A Clustering Algorithm Considering Structural Relationships of Web Contents

  • Kang Hyuncheol;Han Sang-Tae;Sun Young-Su
    • Communications for Statistical Applications and Methods
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    • v.12 no.1
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    • pp.191-197
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    • 2005
  • Application of data mining techniques to the world wide web, referred to as web mining, has been the focus of several recent researches. With the explosive growth of information sources available on the world wide web, it has become increasingly necessary to track and analyze their usage patterns. In this study, we introduce a process of pre-processing and cluster analysis on web log data and suggest a distance measure considering the structural relationships between web contents. Also, we illustrate some real examples of cluster analysis for web log data and look into practical application of web usage mining for eCRM.

Fuzzy category based transaction analysis for web usage mining (웹 사용 마이닝을 위한 퍼지 카테고리 기반의 트랜잭션 분석 기법)

  • 이시헌;이지형
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2004.04a
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    • pp.341-344
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    • 2004
  • 웹 사용 마이닝(Web usage mining)은 웹 로그 파일(web log file)이나 웹 사용 데이터(Web usage data)에서 의미 있는 정보를 찾아내는 연구 분야이다. 웹 사용 마이닝에서 일반적으로 많이 사용하는 웹 로그 파일은 사용자들이 참조한 페이지의 단순한 리스트들이다. 따라서 단순히 웹 로그 파일만을 이용하는 방법만으로는 사용자가 참조했던 페이지의 내용을 반영하여 분석하는데에는 한계가 있다. 이러한 점을 개선하고자 본 논문에서는 페이지 위주가 아닌 웹 페이지가 포함하고 있는 내용(아이템)을 고려하는 새로운 퍼지 카테고리 기반의 웹 사용 마이닝 기법을 제시한다. 또한 사용자를 잘 파악하기 위해서 시간에 따라 관심의 변화를 파악하는 방법을 제시한다.

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Generator of Dynamic User Profiles Based on Web Usage Mining (웹 사용 정보 마이닝 기반의 동적 사용자 프로파일 생성)

  • An, Kye-Sun;Go, Se-Jin;Jiong, Jun;Rhee, Phill-Kyu
    • The KIPS Transactions:PartB
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    • v.9B no.4
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    • pp.389-390
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    • 2002
  • It is important that acquire information about if customer has some habit in electronic commerce application of internet base that led in recommendation service for customer in dynamic web contents supply. Collaborative filtering that has been used as a standard approach to Web personalization can not get rapidly user's preference change due to static user profiles and has shortcomings such as reliance on user ratings, lack of scalability, and poor performance in the high-dimensional data. In order to overcome this drawbacks, Web usage mining has been prevalent. Web usage mining is a technique that discovers patterns from We usage data logged to server. Specially. a technique that discovers Web usage patterns and clusters patterns is used. However, the discovery of patterns using Afriori algorithm creates many useless patterns. In this paper, the enhanced method for the construction of dynamic user profiles using validated Web usage patterns is proposed. First, to discover patterns Apriori is used and in order to create clusters for user profiles, ARHP algorithm is chosen. Before creating clusters using discovered patterns, validation that removes useless patterns by Dempster-Shafer theory is performed. And user profiles are created dynamically based on current user sessions for Web personalization.