• The Journal of Asian Finance, Economics and Business
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• v.9 no.8
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• pp.157-167
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• 2022

The global laundry detergents market in 2021 was valued at nearly $121 billion, with consumers being reported as heightening their search for hygienic products capable of fighting viruses. Therefore, the researchers undertook a study to determine how product innovation (PI), product quality (PQ), and product attitude (PA) effects Thai consumers' satisfaction (CS) with their purchase of laundry detergent and fabric softener. After the questionnaire's validity and reliability confirmation, the authors used multi-stage random sampling by region and province in January and February 2022 to collect 520 questionnaires. LISREL 9.10 was used in the CFA and SEM analysis of the six hypotheses, which were determined to be supported. The results showed that all three causal variables positively influenced CS, with a total effect (TE) R² value = 87%. Also, latent variable total effect (TE) values showed that PI was strongest (0.93), then PQ (0.56), and finally, PA (0.54). Therefore, consumer satisfaction is essential in a firm's ongoing development and sustainability in a highly competitive, globalized world. Organizations must develop competitive strategies that adjust to consumer needs. Management must monitor online and social media sources where product reviews are given and adjust their strategies accordingly.

• Journal of Nutrition and Health
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• v.40 no.6
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• pp.542-557
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• 2007

The purpose of this study was to investigate the foodservice employees' awareness and performance in sanitation and customers' satisfaction with sanitation in large sized restaurants in Korea. Sanitation inspections were carried out in 200 large Korean, Western, Chinese, and Japanese style restaurants, and in buffet-style restaurants in Daegu and Gyeongbuk province. Foodservice employees' awareness of sanitation and customers' satisfaction with sanitation were investigated by interviewing 317 foodservice employees and 205 customers. Results of the inspection of restaurants showed low performance in food handling, employees' hygiene (hygienic) practices, and in cleaning food processing equipment. Scores of the foodservice employees' awareness in Chinese style restaurants were significantly lower than scores of workers in western restaurants. Foodservice employees had low awareness of sanitation procedures used for food storage and cleaning of equipment in Korean, Chinese, and Japanese style restaurants. Foodservice employees had low awareness of equipment cleaning, inspection and food distribution in western style restaurants and of equipment cleaning and food handling in buffet-style restaurants. Foodservice employees at all restaurants had the lowest performance in terms of HACCP. This shows that HACCP application and recording have not yet been properly carried out at restaurants in Korea. Foodservice employees had low performance scores in food handling, vegetable disinfection and disinfection after hand washing. Research on customers' satisfaction with sanitation revealed a low rating of kitchens and foodservice employees at all restaurants. Customers had low satisfaction with servers and kitchen environments in Korean style restaurants with food, tableware, utensils and servers in western style restaurants; with food and kitchen environments in Chinese style restaurants with servers, tableware, and utensils in Japanese style restaurants and with kitchen environments and servers in buffet-style restaurants. Therefore, cleanliness of kitchen facilities and equipment, and hygienic food handling procedures by workers in restaurants are urgently needed.

• Journal of the Korean Society of Clothing and Textiles
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• v.31 no.9_10
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• pp.1364-1372
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• 2007

The purpose of this research is to provide the fundamental data about knitwear laundering and care. A questionnaire was designed and survey data was colleted from male and female consumers. Descriptive statistics, Chi-squire and t-test were conducted for statistical analysis. Results indicated that female consumers were more susceptible with 'handle with care' or 'fragile label' than male consumers. Females preferred hand washing whereas males preferred dry cleaning. Marital status of respondents did not affect awareness of care labels. Consumers considered more about stability of product shape than stain removal. Although most respondents followed proper ways to knitwear care and laundering, they felt that technical knowledge or deep understanding about washing is needed. In order to increase consumer satisfaction with knitwear products, the importance of care labels should be acknowledged.

• Journal of the Korean Society of Clothing and Textiles
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• v.28 no.3_4
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• pp.422-432
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• 2004

This study investigated underwear consumption behavior of women, who were 20∼59 years old and resided in Incheon during 2002 summer. 372 women completed questionnaires, and data were analyzed using factor analyses, t-test, ANOVA, $\chi$$^2$-analyses. They usually purchased underwear considering comfort and economic factor at a discount store. They wore sleeveless T-shirts, but they didn't wear underpants except panties highly all the year round. Higher rate of them wore pantyhose instead of underpants during autumn, winter and spring. They demanded unstitching of stitches and lengthened sleeves in most of the groups. And older and lowly educated women group wanted widen armhole of upper underwear, and tighten waistband of panties. They generally washed in washing machine using cold water. Besides they added oxygen bleach and softner during wash and final rinse. Older than 20's boil their underwear frequently. The women in a group of boiling commonly answered the looseness of waistband. It is recommended not to boil but to soak with bleach added warm water for improving the whiteness and durability of underwear. For a treatment with higher temperature deprives the elasticity of spandex.

• Journal of Korean society of Dental Hygiene
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• v.16 no.4
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• pp.517-523
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• 2016

Objectives: The purpose of the study is to investigate the uniform management of the dental hygienists in Korea. Methods: The study was carried out by direct telephone survey to dental gygienists in Gangneung, Wonju, and Seongnam from March 15 to April 10, 2015. The subjects were seventy dental clinics by random sampling. The questionnaire consisted of general characteristics of the subjects(4 items), infection control education(3 items), and infection control activity(9 items). Cronbach's alpha was 0.781 in the study. After informed consent from the dental hygienists, the survey was done by telephone. Data were analyzed by SPSS 21.0 program. Results: The dental hygienists taking infection control education tended to wash the uniforms twice a week (${\chi}^2$=15.95, p<001). The majority of the dental hygienists thought that the best washing place of uniform would be dental clinics than any other place (${\chi}^2$=38.76, p<001). Conclusions: It is very important to implement the infection control education for the dental hygienists. The establishment of standard guideline for infection control of the uniform washing will enhance the dental service quality and satisfaction of the dental service consumers.

• Archives of design research
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• v.19 no.1 s.63
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• pp.263-272
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• 2006

People's values as well as their behavioral form of using a product are changing due to the rapid introduction of diverse cultures and the Five-day workweek system. The single and the married are the subjects of this study: it is aimed to evaluate and analyze, thus grasping their difference in behavioral form of using a washing machine, the main factors they consider to be important when purchasing one, and the level of satisfaction they get from their own washers. A questionnaire was used as a tool for a better Factor Analysis and Frequency Analysis research. There were 6 essential factors which unmarried people take into consideration when purchasing a washer: economical efficiency, measure of capacity, design, type, brand and advertising, function. On the other hand, economical efficiency, convenience, measure of capacity, function, and type was what the married thought would be the 6 central factors.

• Human Ecology Research
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• v.51 no.5
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• pp.563-571
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• 2013

This study aimed to investigate the effects of somatotypes and body-related variables such as body exposure and body satisfaction on underwear evaluative criteria. Usable questionnaires were obtained from a total of 250 male and female students in their 20s. The data were mainly analyzed by t-test, ANOVA and analysis of variance using SPSS ver. 21.0. The results of this study are as follows: First, differences between underwear and outerwear evaluative criteria were found. For example, size, comfort and washing were important for the underwear but design, brand and fashionability were meaningful for outerwear. Price, color, material, and sewing were important for both outerwear and underwear. Second, the groups divided by somatotypes, a thin person group, a moderate person group and a fat person group, showed no difference in underwear evaluative criteria. Members of all the somatotype groups evaluated underwear similarly. Third, the groups divided by body image distortion showed different evaluative criteria for underwear. The negative discordance group emphasized the importance of the practicality factor, but the positive discordance group stressed the significance of the symbolism factor. Finally, the groups divided by body exposure and body satisfaction showed different evaluative criteria for underwear, too. The effects of socio-cultural variables on the underwear evaluative criteria proved to be significant.

• Journal of the Korean Society of Costume
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• v.60 no.5
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• pp.88-105
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• 2010

The purpose of this study is to grasp the actual wearing conditions, inconvenience and problems with cycle wear. To attain this purpose, a questionnaire was completed by direct observation and by interviewing bicyclists. The questionnaire was given to 273 bicyclists. The questionnaire consisted of items that are related to concerns with dressing appropriately and enhancement of physical performance through dress. Following are the results of this study. According to the survey, many of them purchased imported cycle wear rather than national cycle wear, and the satisfaction according with purchase rate was low. Bicyclists were uneasy with finding right size cycle wear especially for women. It turned out that the area of the knee and elbow are mostly the areas that they get hurt while riding. Even though the knee and elbow are the mostly hurt area, bicyclists do not prefer to wear appropriate protector for the knee and elbow to excel in their performance in cycling. In material related questions, lower dissatisfaction was indicated for the lints caused by fraction. Average satisfaction was indicated for the distortion after washing, changes in color, touch of the fabric, matters with static and sweat. With regard to the areas where the bicyclists felt discomfort was highly indicated with lower-body clothing. Discomfort was highly indicated with crotch area when riding long period of time. Also when riding a cycle, discomfort was indicated with the leggings cuffs when it comes upward with riding motion. Most of the bicyclists felt the tight fitting leggings were embarrassing.

• Fashion & Textile Research Journal
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• v.18 no.5
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• pp.668-676
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• 2016

The purposes of this study were to investigate the satisfaction of working uniform in Nuclear Power Plant and to suggest the improvement of dissatisfaction. 150 workers in control area of Nuclear Power Plant were participated in survey and 30 questionnaires were asked and subjective description was allowed. 65%/35% Poly/Rayon coverall type working uniform was investigated for this survey which had been wearing usually and basically in control area in Nuclear Power Plant. According to the results, respondents were most highly dissatisfied with the wearing convenience aspect of current coverall among any other aspects, like textile and management. In wearing convenience aspects, wrist and ankle opening band system, the design, number and placement of pocket, waist belt design, the width of sleeve and pants, and ADR opening system were dissatisfied and requested for improvement. In textiles aspects, weight, protection from radiation materials, prevention from static electricity, moisture absorption, ventilation and flexibility/elasticity were dissatisfied and requested for improvement. In management aspect, washing uniform and size variation were dissatisfied and requested for improvement. Therefore, for more comfortable human interfaced working uniform, wearing convenience system as well as textile and management system must be compensated and should be newly developed for improving worker comfort, mobility, and productivity.

• Journal of the Korea Fashion and Costume Design Association
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• v.5 no.1
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• pp.73-83
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• 2003

Out of a total of 437 subjects surveyed, 83.3 put on motocycle suits when they drive. Though the suits are not comfortable, many motocycle riders put them on for safty reasons. To protect a driver's body, motocycle suits should be patched with protective bands or safty pads in various areas like part of waist, backbone, pelvis and knees. The ratio of dissatisfaction with the preceding motocycle suits was great owing to inconvenience in washing and in posture, especially heavy suits. Their favorite suits were found to be linking or coupled types among two piece styles. Leather was shown to be the preferable material and they wanted designs which the protective bands, or pads can be attatched on each portion for needs of safty against impact but designed for comfort and ease of movenment.