• Title/Summary/Keyword: value chains

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Servicescape in Delivering Values to Customer to Enhance Service Quality and Behavioural Intention

  • NGUYEN, Van Anh;NGUYEN, Thi Phuong Thao
    • Journal of Distribution Science
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    • v.19 no.9
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    • pp.29-39
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    • 2021
  • Purpose: Nowadays, café shop chains are becoming a trend and growing rapidly in Vietnam. There are numerous people who spend their time in cafes and this has become part of the current lifestyle. Therefore, cafe chains owners compete in offering new cafe concepts to attract customers and deliver their values to customers effectively. To gain competitiveness and attractiveness, a cafe must possess an interesting servicescape and provide a good impression toward customers in a cafe. Therefore, this study is to evaluate the role of servicescape as an antecedent to service quality and behavioral intentions in the Vietnam market. Research design, data, and methodology: The study was conducted through survey questionnaires who had used the service at coffee shop chains in cities of Vietnam. We apply the PLS-SEM method to analyze data and test hypotheses. Results: Servicescape is a second-order construct including hygiene, space, ambiance, design, and equipment. Servicescape also impacts directly on overall service quality, employee service quality, and behavioral intention. Conclusions: Servicescape plays a role as an antecedent for service quality and behavioral intention. Therefore, it confirms the importance of managing servicescape in order to deliver more value to customers through improving service quality so that enhance intention to return to use services in coffee shop chains.

Upgrading in Global Value Chains: the Cases of High, Mid and Low Technology Sectors in Thailand

  • Intarakumnerd, Patarapong
    • Asian Journal of Innovation and Policy
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    • v.6 no.3
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    • pp.332-353
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    • 2017
  • This paper highlights how Thailand upgrades its positions in global value chains in high-tech, mid-tech and low-tech industries represented by electronics, automotive and frozen seafood, respectively. In the electronics industry, there are not many capable firms in the upstream segment like semiconductors. Nevertheless, transnational corporations in segment like hard disk drive began to invest in process R&D and collaborate more with local suppliers, universities and public research institutes in human resource and technological development. In the automotive industry, several Japanese car manufacturers such as Toyota, Honda, Nissan, and Isuzu set up R&D/Technical centres in Thailand since 2000s. This prompted Japanese and local part suppliers to also invest more in engineering, design and development activities. Some local universities offer as well engineering programmes specifically targeting the automotive industry. In the frozen seafood industry, several Thai firms have developed new ready-to-eat products, own brands and international distribution networks. They started to become transnational corporations investing in both developing and developed countries.

The Effect of Uncertain Information on Supply Chain Performance in a Beer Distribution Game-A Case of Meterological Forecast Information (불확실성 정보가 맥주배송게임 기반의 공급사슬 수행도에 미치는 영향 평가 : 기상정보 사례를 중심으로)

  • Lee, Ki-Kwang;Kim, In-Gyum;Ko, Kwang-Kun
    • Journal of Information Technology Applications and Management
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    • v.14 no.4
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    • pp.139-158
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    • 2007
  • Information sharing is key to effective supply chain management. In reality, however, it is impossible to get perfect information. Accordingly, only uncertain information can be accessed in business environment, and thus it is important to deal with the uncertainties of information in managing supply chains. This study adopts meteorological forecast as a typical uncertain information. The meteorological events may affect the demands for various weather-sensitive goods, such as beer, ices, clothes, electricity etc. In this study, a beer distribution game is modified by introducing meterological forecast information provided in a probabilistic format. The behavior patterns of the modified beer supply chains are investigated. for two conditions using the weather forecast with or without an information sharing. A value score is introduced to generalize the well-known performance measures employed in the study of supply chains, i.e.. inventory, backlog, and deviation of orders. The simulation result showed that meterological forecast information used in an information sharing environment was more effective than without information sharing, which emphasizes the synergy of uncertain information added to the information sharing environment.

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Apply Blockchain to Overcome Wi-Fi Vulnerabilities

  • Kim, Seong-Kyu (Steve)
    • Journal of Multimedia Information System
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    • v.6 no.3
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    • pp.139-146
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    • 2019
  • This paper, wireless internet such as Wi-Fi has a vulnerability to security. Blockchain also means a 'Ledger' in which transaction information that occurs on a public or private network is encrypted and shared among the network participants. Blockchain maintains information integrity by making it impossible for a particular node to tamper with information arbitrarily, a feature that would result in changes in the overall blockchain hash value if any one transaction information that constitutes a block was changed. The complete sharing of information through a peer-to-peer network will also cripple hacking attempts from outside, targeting specialized nodes, and prepare for the "single point of failure" risk of the entire system being shut down. Due to the value of these Blockchain, various types of Blockchain are emerging, and related technology development efforts are also actively underway. Various business models such as public block chains such as Bitcoin, as well as private block chains that allow only certain authorized nodes to participate, or consortium block chains operated by a select few licensed groups, are being utilized. In terms of technological evolution, Blockchain also shows the potential to grow beyond cryptocurrency into an online platform that allows all kinds of transactions with the advent of 'Smart Contract'. By using Blockchain technology, the company makes suggestions to overcome the vulnerability of wireless Internet.

전자거래 표준체계 & 개발

  • 김규수
    • Proceedings of the CALSEC Conference
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    • 2001.02a
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    • pp.445-455
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    • 2001
  • it does not matter who (which nation) owns the company.... what matters is where the greatest value is added in the transnational network. Countries will prosper or stagnate by the skills they inject into these value chains. In the economy of the future, knowledge is king, and influence flows from wherever knowledge resides.(omitted)

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Prospects and Problems in the Study of Geography related to the Concept of Commodity, Transport, and Supply Chains (상품.교통.공급사슬개념과 관련된 지리학의 연구와 과제)

  • Han, Ju-Seong
    • Journal of the Korean Geographical Society
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    • v.44 no.6
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    • pp.723-744
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    • 2009
  • The purpose of this paper is to clarify the prospects and problems in the study of geography related to the concept of commodity, transport, and supply chains. The geography studies related to commodity chains are expanded to each field of industry focusing on the subjects and economic difference which lead the commodity chain in core and periphery regions. These vertical connection are studied with the political economy approach that gives attention to geographical pattern of agricultural products and foods. But in viewpoint of commodity circuit and commodity network, the culture or subjects of micro regions and interaction are also studied. The contents of these study are to clarify the importance of cultural turn and local. And the study of chain standpoint appears that the series of transport process by transportation modes can be understood by transport chains and the physical distribution process of sea freight is to be grasped by supply chains.

Varietal Variations in Physicochemical Characteristics and Amylopectin Structure of Grain in Glutinous Rice

  • Choi, Hae-Chune;Hong, Ha-Cheol;Kim, Yeon-Gyu;Nahm, Baek-Hie
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.44 no.3
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    • pp.207-213
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    • 1999
  • Thirty-eight glutinous rice varieties were classified into nine groups on the scatter diagram by the upper two principal components (56% contribution to the total information) based on eleven physicochemical characteristics including the viscograms and physical properties of cooked rice. The first principal component was the factor mainly associated with the viscogram characteristics of rice flour emulsion and the second was the factor chiefly related to the physical properties of cooked rice and water absorbability of rice grain. Indica glutinous rices were clearly distinguished from japonica ones by the first principal component score. Javanica glutinous rices were widely distributed on the intermediate zone between indica and japonica or on several japonica rice groups. Significant positive or negative correlations were found among water absorption rates of rice grain, physical properties of cooked rice, and viscogram characteristics of rice flour. Especially in japonica glutinous rices, the breakdown and setback viscosities of rice flour were closely associated with the alkali digestion value of milled rice and the stickiness of cooked rice. The frequency ratio of short glucose chains (A-chain) to intermediate glucose chains (B-chain), the ratio of B- chains to long glucose chains (C-chain) and the relative frequency of A- or B-chain fractions representing the amylopection structure of rice starch was closely associated with the breakdown and setback viscosities of rice flour.

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Cumulative Sequential Control Charts with Sample Size Bound (표본크기에 제약이 있는 누적 축차관리도)

  • Chang, Young-Soon;Bai, Do-Sun
    • Journal of Korean Institute of Industrial Engineers
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    • v.25 no.4
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    • pp.448-458
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    • 1999
  • This paper proposes sequential control charts with an upper bound on sample size. Existing sequential control charts have no restriction on the number of observations at a sampling point. For situations where sampling and testing an item is time-consuming or expensive, sequential control charts may not be directly applied. When the number of observations in a sampling point reaches the upper bound and there is no out-of-control signal, the proposed cumulative sequential control chart defers the decision to the next sampling point of which starting value is the value of the current statistic. Two Markov chains, inner and outer chains, are used to derive the formulas for evaluating the performance of the proposed chart. It is compared with $\bar{X}$ and cumulative sum control charts with fixed and variable sample sizes. The fast initial response (FIR) feature is studied. Guidelines for the design of the proposed charts are also given.

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Trade in Developing East Asia: How It Has Changed and Why It Matters

  • Constantinescu, Cristina;Mattoo, Aaditya;Ruta, Michele
    • East Asian Economic Review
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    • v.22 no.4
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    • pp.427-465
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    • 2018
  • East Asia, for long the epitome of successful engagement in trade, faces serious challenges: technological change that may threaten the very model of labor intensive industrialization and a backlash against globalization that may reduce access to important markets. The analysis in this article suggests that how East Asia copes with these global challenges will depend on how it addresses three more proximate national and regional challenges. The first is the emergence of China as a global trade giant, which is fundamentally altering the trading patterns and opportunities of its neighbors. The second is the asymmetric implementation of national reform - in goods trade and investment versus services - which is affecting the evolution of comparative advantage and productivity in each country. The third is the divergence between the relatively shallow and fragmented agreements that regulate the region's trade and investment and the growing importance of regional and global value chains as crucial drivers of productivity growth.

The Determinants of Accessibility of Financial Services in Vietnam

  • TRINH, Thi Thuy Hong;NGUYEN, Hoang Phong
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.1143-1152
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    • 2021
  • The study aims to assess the impact of factors on the access to financial services by Vietnamese farmers. The number of respondents in this study is 402 household heads participating in six diverse agricultural value chains in Vietnam. The explanatory variables of the Multinomial Logit model estimates variables at the individual characteristics while the Mixed Logit model can combine the two types of variables together to estimate the effects simultaneously. On the other hand, the Ordinal Logit model is used to evaluate the determinants of the increase in the quantity of financial services used by individuals. The estimation results show that male-headed households have more access to financial services than females. Younger farmers are more likely to use formal financial services than the elderly. Financial literacy, land ownership, and shocks in agricultural production all have a positive impact on the probability of dealing with banks. In addition, the degree of linkage and credibility of the value chain have a significant positive impact on the accessibility of financial services to farmers. The findings of this study suggest that limiting gender inequality, focusing on youth marketing and developing agricultural value chains will have a positive impact on farmers' access to financial services.