• Title/Summary/Keyword: user perception

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A Study on the User Perception for the Operational Plan Following the Establishment of the Okcheon-gun Daily Life Culture and Sports Center Library (옥천군 생활문화체육센터 도서관 건립 후 운영 방안을 위한 이용자 인식조사 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Kang, Bong-Suk;Ko, Jae Min;Kim, Jeong-Taek;Kwak, Woojung
    • Journal of the Korean Society for information Management
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    • v.39 no.2
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    • pp.87-110
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    • 2022
  • This study was conducted based on the need to establish an operational plan following the establishment of the Okcheon-gun Daily Life Culture and Sports Center Library, and for the users of public libraries in Okcheon-gun, the functions and roles of the Okcheon-gun Library, collection related to operational direction, user service related activation, library usage related status survey, preference for the future use and perception of desired services were surveyed. Based on the results of the perception survey, the direction required by the Okcheon-gun residents for the Library was identified, and the research results are as follows. As a result of the study, first, when establishing a collection plan, the data types ought to be based on the printed materials and the multi-media materials to reflect the needs of the users, and it may also be necessary to collect them in consideration of the subject areas including literature, art, history, and technical sciences. Second, to provide various information services, it would be necessary to establish an overall information service plan, and it was identified that it would be necessary to develop various information services according to the user preferences and provide cooperative services. Third, it was determined that the programs appropriate for the various subjects and age groups should be continuously expanded moving forward in consideration of the larges demand for programs by the residents of Okcheon-gun. Fourth, new constructions and spatial improvements are needed, and the overall preference for open spaces was significant. In the case of cultural space, the preference for youth cultural facilities, convenience facilities for residents, infinite loss of imagination, and the (experiential) exhibition halls turned out to be large.

Exploring Factors Influencing Usage Intention of Chatbot - Chatbot in Financial Service (챗봇 사용 의도에 영향을 미치는 요인 탐색 - 금융 서비스에서의 챗봇)

  • Lee, Min Kyu;Park, Heejun
    • Journal of Korean Society for Quality Management
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    • v.47 no.4
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    • pp.755-765
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    • 2019
  • Purpose: Chatbots are widely diffusing across various industries to substitute human manpower in the industry. However as researchers only develop technology that is applied to chatbot, the diffusion is slow in progress. The purpose of this study is to propose useful implications to accelerate diffusion of chatbots across industries by analyzing the perception of customers. To achieve the research purpose this study analyzes causal effect relationship between characteristics of chatbot character, service quality, individual difference, and intention to use chatbot. Methods: This study developed a survey that contains various questionnaires for each construct based on literature review. Data collected through survey was tested for convergent validity and discriminant validity and further analyzed the relationship using PLS-SEM method to verify hypotheses. Results: Trustworthiness of the chatbot character, ease of use, application design, responsiveness, customization, assurance, inertia, and previous experience have significant influence on forming user satisfaction, consumer trust, and intention to use. The others, likability, appropriateness, technology anxiety, and need for interaction were not significant in this research. Conclusion: Although the constructs of the research model was significant in previous literatures, some do not have significant effect on intention to use chatbots. Based on the results, chatbot managers will be able to develop chatbot systems which are more appealing to users and more academic researchers will focus on analyzing user perception and intention.

Dissemination Policy of Digital Geographic Information to Improve User Accessibility (이용 활성화를 위한 지리정보 유통정책 연구)

  • Seol, Mun-Won
    • Journal of the Korean Society for Library and Information Science
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    • v.34 no.4
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    • pp.143-160
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    • 2000
  • The primary purpose of the present study is two-fold: i) to analyze the level of understanding and perception of stakeholders on the dissemination policy of digital geographic information and ii) to explore the policy direction to enhance the user accessibility based upon stakeholder analysis. The study is composed of descriptive analysis with extensive literature review and empirical analysis. The empirical analysis employs qualitative method as well as quantitative one, articulating perception of stakeholders in a comparative manner and suggesting policy directions. Based on the interview and the survey results, the study proposes the overall directions of dissemination policy to facilitate the efficient use of digital geographic information.

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3D Stereoscopic Navigation of Buildings Considering Visual Perception (시각적 인지를 고려한 건축물의 3D 스테레오 내비게이션)

  • Shin, Il-Kyu;Yoon, Yeo-Jin;Choi, Jin-Won;Choi, Soo-Mi
    • Journal of the Korea Computer Graphics Society
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    • v.18 no.2
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    • pp.63-72
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    • 2012
  • As BIM(Building Information Modeling) is widely used in the construction process the need for exploring building models realistically is also growing. In this paper, we present a 3D stereoscopic navigation method for virtual buildings considering virtual perception. We first find out factors that may cause virtual discomfort while navigating stereoscopic building models, and then develop a method for automatically adjusting the range of virtual camera separation. In addition, we measure each user's JND(Just Noticeable Difference) in depth to adjust virtual camera separation and movement. The presented method can be used for various architectural applications by creating user-customized 3D stereoscopic contents.

An Study on the Expressive Elements of Sensible Space in Steven Holl's Educational Facilities - Focused on Public Space of University Facilities - (스티븐 홀의 교육시설건축에 나타난 감성적 공간의 표현요소에 관한 연구 - 대학교육시설의 공공공간을 중심으로 -)

  • Jeon, You-Chang;Kim, Do-Sik
    • Journal of the Korean Institute of Educational Facilities
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    • v.18 no.2
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    • pp.15-23
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    • 2011
  • The purpose of this study is to analyze the methods applied to educational facilities of Steven Holl's architecture, especially focusing on sensible elements in the public space. Steven Holl has realized distinct space by applying very specific and limited concept. such as perspective space, color, light and shadow, time duration and perception, haptic realm, and proportion & scale. Education facilities designed by Steven Holl, are influenced the sensible aspects of space, form, materials, patterns, and other various sensible elements. Beyond the limits of color and sculptural vocabulary, Steven Holl utilizes a variety of ways which shown in educational facilities design and is identified by the emotional phenomenology of perceptual experience. Various elements in the public space are reinforced through light and materials to make experiential space in the educational facilities. This study used a composition of space that combines various sensible elements, meanings, and senses to examine how Steven Holl's architecture can mediate and reproduce user' emotional experiences and discover the existential relationship between space and user in public space of educational facilities.

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A Study on Public Library Users' Perceptions and Behavior Changes after Using the Theme Display Service (공공도서관의 테마전시 이용에 따른 이용자의 도서관 인식 및 이용행태 변화 연구)

  • Chung, Yoo Ra;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
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    • v.34 no.2
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    • pp.27-45
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    • 2017
  • We investigated the user behavior of the theme display provided by the public libraries as an active information service. Specifically, we wanted to study the library patrons' library use behavior and perception. There were in-depth interviews with seven librarians and eight patrons to develop a set of research questions and the questionnaire. We conducted the survey with 232 patrons then the statistical analysis. The analysis result revealed that the theme display helped the patrons' wider use of the library resources and also positively affected patrons' perception on the librarians as well as the evaluation of the library services. Based on the findings, we recommended the active incorporation of the theme display within the limitation of the libraries' facility and patrons' interests.

A Study on the User Perception in Fashion Design through Social Media Text-Mining (소셜미디어 텍스트마이닝을 통한 패션디자인 사용자 인식 조사)

  • An, Hyosun;Park, Minjung
    • Journal of the Korean Society of Clothing and Textiles
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    • v.41 no.6
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    • pp.1060-1070
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    • 2017
  • This study seeks methods to analyze users' perception in fashion designs shown in social media using textmining analysis methods. The research methods selected 'men's stripe shirts' as subjects and collected texts related to the subject mainly from blogs. Texts from 13,648 posts from November 1st, 2015 to October 31st, 2016 were analyzed by applying the LDA algorithm and content analysis. As a result, the wearing status per season and subjects of men's stripe shirts were derived. Across the entire period, the main topics discussed by users to be pattern, customized suits, brands, coordination and purchase information. In terms of seasons, spring time showed the sharing of information on coordinating daily looks or boyfriend looks, and during the winter season the information shared were about shirts suitable for special occasions such as job interviews and stripe shirts that match suits. The study results showed that text-mining analysis is capable of analyzing the context and provide a user-centered index responding to demands newly mentioned by users along with the rapid changes in fashion design trends.

A Study on User Perception of Public Library Information Service Using Smart Phones (스마트폰을 통한 공공도서관 정보서비스의 이용자 인식에 관한 연구)

  • Lee, Eun-Hee;Lee, Jee-Yeon
    • Journal of the Korean Society for information Management
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    • v.28 no.3
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    • pp.377-392
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    • 2011
  • This paper aims to examine how users view information services that use today's rapidly expanding smart phones and what their demands are. The research focus is specifically on public libraries where related studies or the provision of services is still lacking. For this study, users of public libraries were targeted for surveys and interviews. The results that Public library users showed positive views on using library information services and e-contents service on smart phones. But the users viewed smart phones as another point of access in accessing information services, not as something revolutionary to the existing library information services.

An Evaluation of Human-Product Interface Usability (인간-제품 인터페이스의 사용성 평가)

  • 최재하;박영택
    • Proceedings of the ESK Conference
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    • 1997.10a
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    • pp.249-259
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    • 1997
  • As the gap between competing products narrows in terms of performance and quality, the product usability is rapidly becoming a new dimension of product design as the key to offering distinctive value to the customer. Because the user interface is important, not only for the user but also for the efficiency of te whole organiation, system designers require increasingly precise evaluation methods to determine how effective and usable human-product interface is. In this study a new methodology named usability analysis diagram(UAD), for evaluating usability of human-product interface systematically, was developed. UAD is a top-down flow diaagram of a human-product interaction, in ehichfour basic elements - perception, understanding, intellectual decision and action - were classified and then represented by a particular symbol for each. The usability of the product is assessed by the frequency of each symbol in a diagram which represents a sequence of cognitive and physical activities of users during the use of the product, and by the level of difficulty that is classif- ied in three levels in terms of easiness of perception, understanding and action. In order to test validity of the proposed UAD in a real situation, a case study was performed on two different cameras, automatic and manual, and their usability was successfully evaluated and compared.

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User's Perception Characteristics on Color and Contrast for Designing the Interface of a Combined PC and TV Monitor (PC&TV 겸용모니터의 인터페이스 디자인을 위한 사용자의 색채 및 대비 지각 특성)

  • Jeong, Gwang-Tae;Park, Jae-Hui
    • Journal of the Ergonomics Society of Korea
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    • v.17 no.2
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    • pp.25-32
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    • 1998
  • A combined PC and TV monitor has been developed in several companies. The characteristics of physical user interface in this monitor are likely to vary from existing monitors. Therefore, two experiments to investigate the physical interface characteristics of this monitor were conducted. The first experiment was to investigate the characteristics of color perception with monitor coating (coating vs. non-coating) and screen brightness (30fL vs. 35fL) in the PC mode. The second experiment was to investigate the characteristics of luminance contrast with monitor coating and image movement (static vs. dynamic) in the TV mode. Twenty-three subjects (male 12, female 11) were participated in this experiment. In the first experiment, average color temperatures were obtained in all experimental conditions. There was a significant difference between coating and non-coating screen at 0.1 level. In the second experiment, average luminance contrasts were obtained in all experimental conditions. There was a significant difference between coating and non-coating screen at 0.05 level. In addition, there was a significant difference between static picture and dynamic picture at 0.1 level.

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