• 제목/요약/키워드: user experience factor

검색결과 191건 처리시간 0.024초

특정 대상에 대한 개인 수준의 문화적 성향이 사용자 경험에 미치는 조절효과에 대한 실증적 연구: 미국, 독일, 러시아의 4개 디지털 기기 사용자를 대상으로 (An Empirical Study on How the Moderating Effects of Individual Cultural Characteristics towards a Specific Target Affects User Experience: Based on the Survey Results of Four Types of Digital Device Users in the US, Germany, and Russia)

  • 이인성;최지웅;김소령;이기호;김진우
    • Asia pacific journal of information systems
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    • 제19권1호
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    • pp.113-145
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    • 2009
  • Recently, due to the globalization of the IT(Information Technology) market, devices and systems designed in one country are used in other countries as well. This phenomenon is becoming the key factor for increased interest on cross-cultural, or cross-national, research within the IT area. However, as the IT market is becoming bigger and more globalized, a great number of IT practitioners are having difficulty in designing and developing devices or systems which can provide optimal experience. This is because not only tangible factors such as language and a country's economic or industrial power affect the user experience of a certain device or system but also invisible and intangible factors as well. Among such invisible and intangible factors, the cultural characteristics of users from different countries may affect the user experience of certain devices or systems because cultural characteristics affect how they understand and interpret the devices or systems. In other words, when users evaluate the quality of overall user experience, the cultural characteristics of each user act as a perceptual lens that leads the user to focus on a certain elements of experience. Therefore, there is a need within the IT field to consider cultural characteristics when designing or developing certain devices or systems and plan a strategy for localization. In such an environment, existing IS studies identify the culture with the country, emphasize the importance of culture in a national level perspective, and hypothesize that users within the same country have same cultural characteristics. Under such assumptions, these studies focus on the moderating effects of cultural characteristics on a national level within a certain theoretical framework. This has already been suggested by cross-cultural studies conducted by scholars such as Hofstede(1980) in providing numerical research results and measurement items for cultural characteristics and using such results or items as they increase the efficiency of studies. However, such national level culture has its limitations in forecasting and explaining individual-level behaviors such as voluntary device or system usage. This is because individual cultural characteristics are the outcome of not only the national culture but also the culture of a race, company, local area, family, and other groups that are formulated through interaction within the group. Therefore, national or nationally dominant cultural characteristics may have its limitations in forecasting and explaining the cultural characteristics of an individual. Moreover, past studies in psychology suggest a possibility that there exist different cultural characteristics within a single individual depending on the subject being measured or its context. For example, in relation to individual vs. collective characteristics, which is one of the major cultural characteristics, an individual may show collectivistic characteristics when he or she is with family or friends but show individualistic characteristics in his or her workplace. Therefore, this study acknowledged such limitations of past studies and conducted a research within the framework of 'theoretically integrated model of user satisfaction and emotional attachment', which was developed through a former study, on how the effects of different experience elements on emotional attachment or user satisfaction are differentiated depending on the individual cultural characteristics related to a system or device usage. In order to do this, this study hypothesized the moderating effects of four cultural dimensions (uncertainty avoidance, individualism vs, collectivism, masculinity vs. femininity, and power distance) as suggested by Hofstede(1980) within the theoretically integrated model of emotional attachment and user satisfaction. Statistical tests were then implemented on these moderating effects through conducting surveys with users of four digital devices (mobile phone, MP3 player, LCD TV, and refrigerator) in three countries (US, Germany, and Russia). In order to explain and forecast the behavior of personal device or system users, individual cultural characteristics must be measured, and depending on the target device or system, measurements must be measured independently. Through this suggestion, this study hopes to provide new and useful perspectives for future IS research.

Overlay Multicast Update Strategy Based on Perturbation Theory

  • Shen, Ye;Feng, Jing;Ma, Weijun;Jiang, Lei;Yin, Min
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제11권1호
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    • pp.171-192
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    • 2017
  • The change of any element in the network is possible to cause performance degradation of the multicast network. So it is necessary to optimize the topology path through the multicast update strategy, which directly affects the performance and user experience of the overlay multicast. In view of the above, a new multicast tree update strategy based on perturbation theory Musp (Multicast Update Strategy based on Perturbation theory) is proposed, which reduces the data transmission interruption caused by the multicast tree update and improves user experiences. According to the multicast tree's elements performance and the topology structure, the Musp strategy defines the multicast metric matrix and based on the matrix perturbation theory it also defines the multicast fluctuation factor. Besides it also demonstrates the calculability of the multicast fluctuation factor presents the steps of the Musp algorithm and calculates the complexity. The experimental results show that compared with other update strategies, as for the sensitivity of the multicast fluctuation factor's energized multicast tree to the network disturbance, the maximum delay of the Musp update strategy is minimal in the case of the local degradation of network performance.

인공지능 스피커의 세대별 온라인 리뷰 분석을 통한 사용자 경험 요인 탐색 (Exploring user experience factors through generational online review analysis of AI speakers)

  • 박정은;양동욱;김하영
    • 한국융합학회논문지
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    • 제12권7호
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    • pp.193-205
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    • 2021
  • 인공지능 스피커 시장은 꾸준히 성장하고 있지만, 실제 스피커 사용자들의 만족도는 42%에 그치고 있다. 따라서, 본 연구에서는 인공지능 스피커의 세대별 토픽 변화와 감성 변화를 통해 사용자 경험을 저해하는 요소는 무엇인지 분석해 보고자 한다. 이를 위해 아마존 에코 닷 3세대와 4세대 모델에 대한 리뷰를 수집하였다. 토픽모델링 분석 기법을 사용하여 세대별로 리뷰를 이루는 주제 및 주제의 변화를 찾아내고, 딥러닝 기반 감성 분석을 통해 토픽에 대한 사용자 감성이 세대에 따라 어떻게 변화되었는지 살펴보았다. 토픽모델링 결과, 세대별로 5개의 토픽이 도출되었다. 3세대의 경우 스피커의 일반적 속성을 나타내는 토픽은 제품에 긍정적 반응 요인으로 작용했고, 사용자 편의 기능은 부정적 반응 요인으로 작용했다. 반대로 4세대에서는 일반적 속성은 부정적으로, 사용자 편의 기능은 긍정적으로 도출되었다. 이와 같은 분석은 방법론 측면에서 어휘적 특징뿐 아니라 문장 전체의 문맥적 특징이 고려된 분석결과를 제시할 수 있다는 것에 그 의의가 있다.

Technology Acceptance Modeling based on User Experience for Autonomous Vehicles

  • Cho, Yujun;Park, Jaekyu;Park, Sungjun;Jung, Eui S.
    • 대한인간공학회지
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    • 제36권2호
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    • pp.87-108
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    • 2017
  • Objective: The purpose of this study was to precede the acceptance study based on automation steps and user experience that was lacked in the past study on the core technology of autonomous vehicle, ADAS. The first objective was to construct the acceptance model of ADAS technology that is the core technology, and draw factors that affect behavioral intention through user experience-based evaluation by applying driving simulator. The second one was to see the change of factors on automation step of autonomous vehicle through the UX/UA score. Background: The number of vehicles with the introduction of ADAS is increasing, and it caused change of interaction between vehicle and driver as automation is being developed on the particular drive factor. For this reason, it is becoming important to study the technology acceptance on how driver can actively accept giving up some parts of automated drive operation and handing over the authority to vehicle. Method: We organized the study model and items through literature investigation and the scenario according to the 4 stages of automation of autonomous vehicle, and preceded acceptance assessment using driving simulator. Total 68 men and woman were participated in this experiment. Results: We drew results of Performance Expectancy (PE), Social Influence (SI), Perceived Safety (PS), Anxiety (AX), Trust (T) and Affective Satisfaction (AS) as the factors that affect Behavioral Intention (BI). Also the drawn factors shows that UX/UA score has a significant difference statistically according to the automation steps of autonomous vehicle, and UX/UA tends to move up until the stage 2 of automation, and at stage 3 it goes down to the lowest level, and it increases a little or stays steady at stage 4. Conclusion and Application: First, we presented the acceptance model of ADAS that is the core technology of autonomous vehicle, and it could be the basis of the future acceptance study of the ADAS technology as it verifies through user experience-based assessment using driving simulator. Second, it could be helpful to the appropriate ADAS development in the future as drawing the change of factors and predicting the acceptance level according to the automation stages of autonomous vehicle through UX/UA score, and it could also grasp and avoid the problem that affect the acceptance level. It is possible to use these study results as tools to test validity of function before ADAS offering company launches the products. Also it will help to prevent the problems that could be caused when applying the autonomous vehicle technology, and to establish technology that is easily acceptable for drivers, so it will improve safety and convenience of drivers.

폭력적 비디오게임의 사용자 경험과 공격행동성에 대한 연구 (A study on the User Experience and Aggressive Action in Violent Video Game)

  • 윤주성;노기영
    • 한국콘텐츠학회논문지
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    • 제15권11호
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    • pp.215-226
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    • 2015
  • 폭력적 비디오게임은 이용자의 능동적인 상호작용과 관여를 바탕으로 이용되기 때문에 기존의 폭력적인 영상물보다 개인의 폭력성과 공격성에 미치는 영향이 더 클 것이라고 생각되는 것이 보통이다. 이 연구는 폭력적 게임 이용에서 형성되는 적대감, 분노와 같은 감성과 각성, 유희성, 동일시와 같은 사용자 경험이 사용자의 공격적 행동성에 어떠한 영향력을 가지고 있는지 검증하고자 하였다. 이를 위해 폭력적 콘텐츠로 구성된 1인칭 FPS 슈팅게임을 이용하여 남녀 대학생 각 40명씩 총 80명을 대상으로 플레이테스트 실험연구를 진행하였다. 연구결과, 폭력적인 게임 이용에 따른 사용자의 각성수준과, 상태분노, 유희성, 동일시의 경험이 공격적 행동성에 영향을 미치는 것으로 나타났다. 폭력적인 게임 이용에 따라 공격적 행동성으로 나타날 수 있는 요소 중 감성, 각성 외에 캐릭터와의 동일시의 정도 역시 중요한 영향 요인이라는 점이 확인되었다. 공격적 행동성에 영향을 미칠 것으로 추론했던 적대감 효과는 유의미하지 않았지만 게임의 유희성은 사용자들의 공격행동성에 영향을 주는 것으로 나타났다.

마이데이터 기반 금융 자산관리 앱 사용성 평가 - 데이터 시각화를 중심으로 - (UX evaluation of MyData-based financial asset management app - Focusing on Data Visualization)

  • 김은영;한수진
    • 한국융합학회논문지
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    • 제12권12호
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    • pp.223-233
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    • 2021
  • 2020년 8월 데이터 3법의 개정으로 마이데이터 산업이 가능해졌으며, 2021년 2월부터 각 개인은 사업자가 제공하는 앱을 통하여 마이데이터 금융거래가 가능하게 되었다. 본 연구에서는 사용자 중심의 금융서비스 시대에 마이데이터 기반 금융 자산 관리 앱의 사용자경험 동향을 파악하기 위하여 성인 300명을 대상으로 8개 기관의 11개의 앱의 사용성 평가를 진행한 후 평균값 비교, 방사형 그래프 분석, 히트맵 분석을 통하여 선호도 조사를 하였다. 앱 디자인 선호도에서는 자산리스트형이 가장 선호하는 형으로, 다음으로는 자산 비교·리스트형으로 나타났다. 마이데이터를 통해 향후 누릴 수 있는 혜택에 대한 기대인식으로는 '편리한 서비스의 다양화'가 45.3%로 가장 높게 나타났고, 사용자가 느끼는 부정적인 요인으로는 개인정보와 관련한 요소가 71.4%로 가장 높게 나타났다. 본 연구 결과는 마이데이터 플랫폼 사용자 인터페이스 개발과 개선에 기초 자료로 활용될 수 있을 것이다.

VR 자전거의 사용자 경험 설계 모델 예측에 관한 연구 (A Study of Forecasting User Experience Design Model of Virtual Reality Bike)

  • 조재형;구교찬;한승조;김선욱
    • 디지털융복합연구
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    • 제16권11호
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    • pp.167-175
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    • 2018
  • 본 논문에서는 VR 자전거의 성능과 UX 변수의 항목과의 상호 관련성을 다중 회귀분석의 방법을 통하여 제품의 개념 설계 시에 중요시 되는 성능의 인자를 분석한다. 회귀식의 결과로 사용자 편의성과 감정적 요소에 영향을 주는 주요한 독립적 요소를 분석하고 VR 장치의 기구물 설계에서 중요 기능적 요소를 파악하여 품질기능전개를 수행하였다. 이들과의 연관관계는 주관적인 관계점수 대신에 회귀계수를 이용하여 체계적 기능 전개를 수립하였다. 본 논문의 결과로 기술적 만족도 중에서 사용자 편의성과 감정적 요소에 가장 많은 영향을 주는 주요 핵심 품질 기능의 요소로는 VR 자전거의 핸들링에 대한 만족도와 속도 조절에 대한 만족도가 가장 중요한 요소로 분석되었다. 또한, 제품 개발 전에 사용자 편의성과 사용자가 느끼는 감정을 기술적 요소로부터 예측할 수 있는 모델을 설정하여 제품 개발의 성공 가능성을 높일 수 있게 하였다.

캐러셀 디자인의 UX 연구 (A Study on Carousel Design UX)

  • 이영주
    • 디지털융복합연구
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    • 제18권12호
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    • pp.571-576
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    • 2020
  • 사용자가 다양한 디바이스를 통해 특정 사이트를 방문 했을 때 스크롤 없이 볼 수 있는 메인 영역에 위치 하고 있는 히어로 이미지는 다중의 슬라이드를 포함하면서 다양한 캐러셀 탐색 패턴을 가지게 되었다. 캐러셀 디자인은 숨겨진 슬라이드로 인해 사용자의 선택을 받지 못한다는 부정적인 인식이 있는 반면, 사용자가 방문한 사이트의 사용 목적 및 사용자의 컨텍스트에 따라 그 유용성이 달라 질 수 있음을 알 수 있었다. 또 캐러셀 디자인의 탐색 패턴은 사용자 경험에 영향을 가장 큰 영향을 미치는 요소로 좌우 화살표 탐색 패턴, 하단 페이지네이션 탐색 패턴, 아코디언 형태 탐색 패턴, 썸네일 형태 탐색 패턴, 분할된 슬라이드 형태 탐색 패턴, 그리고 마지막으로 좌우 슬라이드 탐색 패턴의 여섯 가지로 구분할 수 있었다.

안도 타다오 건축에 나타난 사색 공간의 표현 특성에 관한 연구 (A Study on the Characteristic of the Speculation Space of Architecture find on Tadao Ando)

  • 김도이;김주연
    • 한국실내디자인학회논문집
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    • 제17권2호
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    • pp.102-110
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    • 2008
  • Construction space of Japan suggests the factor of speculation to human and reveals tradition. The speculation can be embodied in the aspect of space and human's mental aspect is expressed as a main factor of tradition space of Japan. The purpose of this study is to research expression characteristic of speculation space, shown in the architecture of modem architect, Tadao Ando, who succeeds the concept. His works surveyed through research contain the emotion of nature and human, which are traditional factors of Japan. Moreover, it is reinterpreted by modem space, delivers its function of space and physical factor to user and grants value to activity and behavior of user residing in the space. Users recognize movement, create new meaning of space and accept physical barrier in the space. In conclusion, it can be said that the space of speculation is not a simple visual thing but a frame of visual structure, which is invented for embodiment. The factors show the Japanese architecture, real and contemplating one, which is positive in real life and allows experience. Through the conditions above, the researcher can find the meaning from the aspect that modem architecture of Japan is planned on the basis of concept of speculation.

Development of a haptic communication system for fashion image experience in a virtual environment

  • Kim, Jongsun;Choi, Dongsoo;Kim, Sangyoun;Ha, Jisoo
    • 복식문화연구
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    • 제28권5호
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    • pp.705-718
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    • 2020
  • The goal of this study was to develop a haptic communication system that can convey the tactile sensation of fashion materials in a virtual environment. In addition, the effectiveness and how realistically the virtual fabric image of this system delivers the tactile sensation of actual fabric was verified. First, a literature review was conducted through which the tactile attributes of fashion materials were defined that would be implemented in the haptic communication system. Then, a questionnaire for evaluating the tactile attributes of fashion materials was developed. Next, a haptic communication system was designed to convey fashion image experiences in a virtual environment, from which a haptic rendering model was suggested. The effectiveness of the haptic communication system was evaluated by verifying user experiences with questions developed through a user evaluation experiment. The validity of the evaluation questions pertaining to the tactile attributes and the effects of the haptic communication system were verified. Factor analysis was conducted to verify the evaluation of the tactile sense attributes of the fashion material, which identified density, thickness, and elasticity of the material as key factors. As a result of comparisons between the tactile sense through haptic characteristics and through touching, it was observed that regarding density and thickness, tactile sense experience led to greater perceived reality, while this was not the case for elasticity.