• 제목/요약/키워드: user attitude

검색결과 407건 처리시간 0.028초

패션브랜드 인스타그램 사용자 특성에 따른 이용현황 및 소비자태도 (Instagram of Fashion Brand's Current Use and Customer Attitude based on User Attributes)

  • 이윤아;나성민;이지연
    • 한국의상디자인학회지
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    • 제17권4호
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    • pp.201-217
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    • 2015
  • Instagram, image based visual SNS platform is regarded as one of the most effective marketing channels and the number of users are getting increased. To enhance of our understanding of general current use and customer attitude through Instagram accounts owned by fashion brands depending on user attributes, the present study investigates factors that current status of use, purpose of use, brand attitude, purchase intension, and recommend intension. A survey method was conducted for empirical test. A convenience sample of 100 participants was used for data analysis. SPSS 18.0 was used for statistical analysis. Findings of this study suggest that first, the very purpose of access is to grasp fashion trend, second, a group of the high interest in fashion accesses to Instagram account of fashion brands more often, uses Instagram for information search more than other group and has a positive influence on recommend intension, third, a group of the high frequent access accesses Instagram for purpose of information search more and has a positive influent on values on customer attitude and the last, partial purposes of utilization and benefits sought of Instagram of fashion brands has a positive influence on customer attitude.

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A Study on the Effect of Social Networking Marketing on the Purchase Intention in the Airline

  • LEE, Seo-Yeon;PARK, Hye-Yoon
    • 동아시아경상학회지
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    • 제9권2호
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    • pp.55-73
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    • 2021
  • Purpose -This study aims to determine how the characteristics of the airline's SNS marketing affects brand image, brand attitude according to perceived values, and to analyze the impact of SNS marketing factors. It was intended to provide theoretical and practical implications for airlines to refer to SNS marketing activities. Research design, data, and methodology -A questionnaire was formed based on previous studies, and then an online questionnaire was created to conduct a survey. Explained the purpose and asked to respond. From February 1 to 14, 2020, 333 responses with a valid number of samples were confirmed for the final analysis of the data. The questionnaire was composed of five areas: demographic characteristics, SNS factor, brand image, brand attitude, and perceived value. Result -Airline's SNS marketing, brand image, and brand attitude are affected by the gender, age, and SNS usage time of the user, and the perceived value of the user is shown to be controlled by the airline's SNS marketing's influence on brand image and brand attitude. Conclusion -When SNS is to be effectively used for airline marketing, it is necessary to pay attention to the demographic characteristics and the control effect of perceived value, and use it for airline management. The perceived value has been shown to affect SNS marketing's brand image and brand attitude.

ERP 도입 전 구성원의 저항 (A Study on Users' Resistance toward ERP in the Pre-adoption Context)

  • 박재성;조용수;고준
    • Asia pacific journal of information systems
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    • 제19권4호
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

The Effects of Training for Computer Skills on Outcome Expectations, Ease of Use, Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • 한국정보시스템학회:학술대회논문집
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    • 한국정보시스템학회 1996년도 추계학술발표회 발표논문집
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    • pp.29-48
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined the effects of training on user satisfaction, productivity, performance, and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptual model to predict intention to use information technology and conducted an experiment to understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university's electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions; outcome expectations were positively related to attitude toward usage; and self - efficacy and perceived behavioral control. The changes in those variables suggest more causal effects of user training than other survey studies.

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The Effects of Training for Computer Skills on Outcome Expectations, Ease of Use, Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • 한국정보시스템학회지:정보시스템연구
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    • 제5권
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    • pp.345-371
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined the effects of training on user satisfaction, productivity, performance, and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptual models to predict intention to use information technology and conducted an experiment to understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions ;; outcome expectations were positively related to attitude toward usage ; and self-efficacy was positively related to perceived behavioral control. The hands-on training for the experimental group led to increases in perceived ease of use, self-efficacy and perceived behavioral control. The changes in those variables suggest more causal effects of user training than other survey studies.

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The Effects of Training for Computer Skills on Outcome Expectations , Ease of Use , Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 1996년도 추계 학술 발표회 발표논문집
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    • pp.29-48
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined theeffects of training, on user satisfaction, productivity, performance and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptural model to predict intention to use information technology and conducted an experimentto understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university's electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions ; outcome expectations were positively related to attitude toward usage ; and self-efficacy was positively related to perceived behavioral control. Thd hands-on training for the experimental group led to increases in perceived ease of use, self-efficacy and perceived behaviroal control. The changes in those variables suggest more causal effects of user training than other survey studies.

스마트 폰 사용에 따른 사용자의 태도 예측 (Predicting User Attitude Based On Smartphone Usage)

  • 소가서네 라저스리;김경백
    • 한국정보처리학회:학술대회논문집
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    • 한국정보처리학회 2014년도 추계학술발표대회
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    • pp.1136-1138
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    • 2014
  • Recently, predicting personality with the help of smartphone usage is become very interesting and attention grabbing topic in the field of research. At present there are some approaches towards detecting a user's personality which uses the smartphones usage data, such as call detail records (CDRs), the usage of short message services (SMSs) and the usage of social networking services application. In this paper, we focus on the predicting user attitude based on MBTI theory by using their smartphone usage data. We used Naïve Bayes and SVM classifier for classifying user personalities by extracting some features from smartphone usage data. From analysis it is observed that, SVM classifier works well as compared to Naïve Bayes.

외식 이벤트 이용자들의 지각 위험과 태도.행동 간의 영향 관계 연구 (The Effects of the Food Service Event Users' on Attitude and Behavior Perceived Risk)

  • 성연;이연정
    • 한국조리학회지
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    • 제16권3호
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    • pp.1-13
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    • 2010
  • 본 연구의 목적은 외식 이벤트 이용자들의 지각된 위험 및 태도와 행동 간의 영향 관계를 밝혀 고객 지향적인 외식 이벤트 마케팅의 전략 도출 및 고객의 가치 제고를 효율적으로 실현할 수 있는 방안을 제시하고자 함에 있다 예비 조사는 2008년 5월 9일부터 동년 5월 11일까지 '경남사랑 2008'(경남창원) 외식 이벤트에서 참가자 예비 설문지 조사를 실시하였고, 2차 실증 설문보정은 'Gyeongbuk Food Expo 2008'(경상북도 영주) 동년 11월에 실시하였으며, 본 설문은 '2009 울진대게 국제축제' 대상으로 하여 외식 이벤트를 이용하고 나오는 고객들을 대상으로 출구 조사를 실시하였다. 배포된 설문지는 행사 1일차~2일차에 250부가 배포되었으며 245부가 회수되었으나, 응답이 불성실한 26부를 제외한 219부가 분석에 사용되었다. 연구의 결과는 외식 이벤트 이용자들의 지각 위험은 태도에 영향을 주며, 이용자들은 다양한 상품을 기대하는 것이 아닌 이용자들의 기호와 욕구를 충족시킬 수 있는 상품과 가치 부여만이 이용자 만족과 재이용을 유도할 수 있다는 것으로 이에 따른 이용자의 행동은 외식 이벤트의 홍보에 중요한 역할의 관계가 있음을 나타내고, 이용자 태도에 의한 재구매가 이루어짐을 나타낸다. 추천은 태도에 영향을 받지 않는 것으로 나타났으며, 특히 영양에서는 영양적 가치가 있으면서 유기농 식품을 이용한 외식 이벤트가 금전적인 낭비나 시간 낭비가 될 위험이 적은 외식 이벤트가 될 때 외식 이벤트 이용자들의 만족과 재방문 의도, 구전효과는 높아진다는 것을 알 수 있다.

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UCC 활용교육에 관한 학습자 태도 연구 - 초등학교 재량교육 사례를 중심으로 - (A Case Study on the Students' Attitude toward User-Created Contents in Discretionary Classes of Elementary School)

  • 최수명;유영순;김태웅
    • 컴퓨터교육학회논문지
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    • 제14권4호
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    • pp.21-31
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    • 2011
  • UCC의 활용은 네티즌 상호간의 정보와 즐거움 공유라는 측면에서 급속한 양적 질적 확산추세에 있다. 그렇지만 학교에서 교육적 목적을 위한 UCC 활용에 대한 연구는 미진한 편이다. 본 사례연구는 초등학교 학생들의 UCC 활용교육에 대한 인지적 태도와 관련 영향요인을 분석하는 데 목적이 있다. 이를 위해 UCC 활용교육의 교육적 가치, 제작과정의 용이성, 사회적 영향요인, 협동성, 재미, 컴퓨터 자기효능감, 집중력 등을 태도에 영향을 미치는 선행요인으로 설정하고, 초등학교 5,6학년 246명의 설문응답 결과를 토대로 모형의 타당성을 통계적으로 검증하였다. 분석결과, 교육적 가치와 용이성 및 사회적 영향은 모두 태도에 유의한 영향을 미치는 것으로 나타났으며, 용이성, 재미, 협동성 등 교육적 가치의 선행요인도 모두 유의한 것으로 나타났다. 용이성의 선행요인으로 도입한 재미, 효능감, 집중력도 모두 통계적으로 유의한 요인으로 판정되었다. 분석결과를 바탕으로 초등학교에서의 UCC 활용교육 활성화에 대한 시사점도 제시하였다.

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Effects of Technology Readiness on User Perceptions and Use Intention of Mobile Social Commerce

  • Han, Sang-Lin;Park, Hyo-Ju
    • Asia Marketing Journal
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    • 제18권2호
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    • pp.25-44
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    • 2016
  • This research was implemented by using TRAM model. An existing research (Ok 2011) which dealt with technology readiness and social commerce at once had only asked consumers' attitude on 'general technology'. This research, however, has specifically focused on Social Network Service and mobile social commerce. Research hypotheses and research model were developed and tested by using 610 consumer survey data. It was found that individual's positive/negative technology readiness has a direct influence positively/negatively on perceived ease of use and perceived trust respectively. Also their positive and negative technology readiness has an indirect influence positively/negatively on perceived usefulness. Thus someone's positive and negative attitude on SNS has a different direction towards the perception of mobile social commerce. Perception on mobile social commerce depends on their attitude (positive or negative) concerning SNS. Managerial implications and limitations of the study were also discussed.