• Proceedings of the Safety Management and Science Conference
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• 2006.04a
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• pp.331-339
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• 2006

This paper is to introduce guidelines for consumer and customer satisfaction. International standards such as ISO 10002, ISO/IEC Guide 14, ISO/IEC Guide 17 are considered. This study is to discuss guidelines for complaints handling in organization, and purchase information on goods and services intended for customers, and instructions for use of products of consumer interest.

• Proceedings of the Korean Society of Surveying, Geodesy, Photogrammetry, and Cartography Conference
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• 2004.11a
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• pp.361-366
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• 2004

Geographic Information has been used widely for landuse and management, city plan, and environment and disaster management, etc., But geographic information has been built for individual cases using various methods. Therefore, the discordancy in data, double investment, confusion of use and difficulty of decision supporting system have been occurred. In order to solve these problems, national government is need to framework database. This framework database was enacted for building and use of National Geographic Information System and focused on basic plan of the second national geographic information system. Also, the framework database was selected of eight fields by NGIS laws and 19 detailed items through meeting of framework committee since 2002. In this research, The 19 detailed items( road, railroad, coastline, surveying control point etc.,) of framework database consider a Priority order, In the result of this research, the framework database is obtain to a priority order for building and the national government will carry effectively out a budget for the framework database building. Each of 19 detailed items is grouping into using the priority order of the framework database by AHP analysis method and verified items by decision tree analysis method. The one of the highest priority order items is a road, which is important for building, continuous renovation, and maintain management for use.

• Journal of the Korean Society for information Management
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• v.37 no.2
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• pp.23-45
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• 2020

The world is paying attention to the South Korean government's aggressive COVID-19 response, key of which is transparency and openness in sharing information. Opening up government information is essential to enhancing its social and economic value through increased awareness and accessibility. The purpose of this study is to investigate the current status of SNS operated by national open data portals in which government-collected and -disclosed data is available and to suggest improvements for the use of open data portals. To do this, the study compared 3 national open data portals, each from India, U.S.A, and Korea, by performing quantitative analysis, user feedback analysis, time-series analysis, and information type analysis. Based on the identified information types and user needs, the study suggests concrete ways to facilitate the use of open data portals.

• Journal of the Korea Society of Computer and Information
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• v.25 no.11
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• pp.255-262
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• 2020

The purpose of this study is to find out an effective way for students with developmental disabilities to use smartphone applications as a social real life tools in a society. For the purpose of this study, the researcher reviewed relevant previous literature on topics such as "students with developmental disabilities, information society, use of smartphone, and application use". The results of this study are as follows. First, the researcher describes strategies to support students with developmental disabilities living in an information society to improve their social integration ability by using smartphone. Second, it describes the types of smartphone applications that could support the social real life of students with developmental disabilities. Third, it describes the needs of smartphone applications to improve social adaptability of students with developmental disabilities. The results of this study will lead students with developmental disabilities to learn and use various functions of smartphone in the information society to interact with people around them and improve their communication skills. In addition, the results can be used as basic data to develop and support appropriate applications that can help vocational rehabilitation and social integration of students with developmental disabilities.

• Journal of Information Science Theory and Practice
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• v.4 no.3
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• pp.28-42
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• 2016

Smartphones have become one of the most prevalent information devices in the current information environment. Although many people use smartphones for communication and information acquisition, these two functions are closely related and cannot be separated. However, many studies have focused on identifying each function of a smartphone independently. There are few studies that investigate the relationships between communication and information acquisition functions on smartphones. This research empirically analyzed and identified the relationships between these two functions of smartphones by conducting a survey. The results of the analysis showed that the activities for information acquisition make differences in communication on a smartphone. People who want to acquire more information tend to use a smartphone for communication purposes. Besides, communication activities on a smartphone also affect the acquisition of information. In addition, communication activities on a smartphone also affect the establishment of interpersonal relationships that lead to the acquisition of more information. From these results, it is identified that communication activities and information acquisition are interrelated when satisfying the information needs of smartphone users. Especially, communication activities on a smartphone positively affect people's information activities and enhance information acquisition.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.3
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• pp.352-363
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• 2016

The study was an exploratory research on the awareness of informatization and attitudes to information technology (IT) and its use among elderly women in a metropolitan area. The questionnaire survey was conducted to collect data on IT use or non-use of elderly women aged 60 or older in senior welfare centers in Seoul, Korea. The data on 343 cases were analysed using SPSS 21.0. As a result, the rate of internet use was relatively high and different according to socio-demographic factors, such as age. The elderly women's attitudes like the levels of awareness and expectation of informatization were positive. Elderly women learned to use IT for psychological, emotional reasons as well as for practical ones, and the satisfaction level of IT use was relatively high. Finally, most IT non-users were indifferent and ignorant about IT use. In addition, the dissatisfaction level of IT non-use was normal, but elderly women had a relatively positive expectation of IT use in the future. This study may contribute to understanding the diverse pictures of IT use and the digital divide in old age, and assist in the development of practical programs and policies for the informatization and welfare for older adults.

• The Journal of Korean Society for School & Community Health Education
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• v.7
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• pp.51-58
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• 2006

Background & Objectives: This study investigates the recognition on the necessity of the use of radiation for both college students who are considered that they have a high knowledge level in radiation and proposes basic materials to change the recognition of the use of radiation. Also, the investigation was applied to average people who showed the most negative attitudes on radiation. Methods: A questionnaire was applied to 600 college students for five days from October 10 to 15, 2005 and used in statistical analysis. Results: The average value obtained in the recognition of the use of radiation was 76.60 points in which male respondents who were majored in natural science, health, and engineering department and respondents who have experienced radiation related education, radiation diagnosis, and radiation treatment demonstrated higher levels. Also, the average value obtained in the recognition of the radiation damage was 71.66 points in which respondents who were majored in natural sciences, humanities, engineering, and health department showed higher levels than that of respondents who were majored in art and physical department. Groups that exhibited higher recognition levels in the necessity of the use of radiation were male respondents and respondents who were majored in natural science, humanities, and health department and have experienced radiation diagnosis and radiation treatment. In the results of the correlation analysis on the necessity of the use of radiation and recognition of radiation damages, the recognition of radiation damages was presented as negative attitudes in the case of the higher recognition level in the necessity of the use of radiation. Conclusions: Regarding the frequency of the use of radiation in Korea, a 80.9% of university students who showed a high education level had no experiences in radiation related education. Although they showed a relatively high level of 76.6 points in the recognition level of the necessity of the use of radiation, the negative attitude on the radiation damage was also presented as a high level of 71.7 points. Because the providing chance of radiation related information was limited as compared to the atomic power used in Korea and dependancy of the use of radiation, it is necessary to provide the basic information related in the use of radiation to the public. In addition, various investigations on the use of radiation and such negative attitudes are required in future for the public. Also, the correct information of the radiation safety should be delivered to the public.

• Asia pacific journal of information systems
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• v.12 no.3
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• pp.45-70
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• 2002

This paper examines the role of distance learning self-efficacy, belief in one's capabilities of using a system in the accomplishment of web-based distance learning, in predicting user intention to use and performance of distance learning system. It used self-efficacy theory and technology acceptance model(TAM) to build a model that predicts relationships between antecedents to students' distance learning self-efficacy assessments and their behavioral and attitudinal consequences. The model was tested using LISREL analysis on the sample of 250 students who have worked with the Distance Learning System. The results indicated partial support for the conceptual model. In accordance with TAM, perceived usefulness had strong direct effects on intention to use and performance, while perceived ease of use had both direct and indirect effects on intention to use, but not performance. Distance learning self-efficacy had only direct effect on perceived ease of use to use. Computer experience was found to have a strong positive effect on distance learning self-efficacy, and computer anxiety had a negative effect on distance learning self-efficacy. Implications of these findings are discussed for researchers and practitioners.

• Asia pacific journal of information systems
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• v.33 no.2
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• pp.389-417
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• 2023

Social distancing required the use of doorstep delivery for nearly all purchases during the COVID-19 pandemic. Foreign users in Korea are forced to participate in superfluous tasks, leading to an increase in their anxiety and fatigue while online shopping. This study examines how digital shadow work stemming from the language barrier can affect the emotions and behaviors of foreign shoppers that use Korean shopping sites. By interviewing 37 foreign users in Korea, this draft examined their experiences, behaviors, and emotional output, classifying them into 14 codes and seven categories. Using grounded theory, we found that online shoppers' emotions, feelings, experiences, and decision making may be changed in the stages of the pre-use, use, and post-use activities. User responses regarding shadow work and related obstacles can be seen with the continue, discontinue, and optional (occasional use) of Korean online shopping sites. Pleasure and satisfaction come from high efficiency and privileges, whereas anger and disappointment come from poor self-confidence and pessimism. Furthermore, buyer behavior and product orientation are identified as intervening conditions, while the online vs. offline shopping experiences are identified as contextual conditions. In conclusion, language barriers and other factors make online shopping difficult for foreign shoppers, which negatively affects their psychological mechanisms and buying behaviors. The implications from the study findings and future research are also discussed.

• International Journal of Knowledge Content Development & Technology
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• v.14 no.2
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• pp.65-80
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• 2024

This paper aims to determine the impact of knowledge creation and sharing on use by librarians in federal universities in Nigeria. The study adopted the survey method of the correlation type, where 518 librarians were surveyed through a close-ended questionnaire, descriptive statistics, Pearson Product Moment Correlation coefficient and multiple regression were used to test the hypotheses. Findings indicate that significant relationships exist between knowledge creation and knowledge sharing (r=0.52), knowledge sharing and knowledge use (r=0.63) and knowledge creation and knowledge use (r=0.52), respectively. Knowledge created and shared by the librarians is used for better work performance. The paper adds value to the existing body of knowledge by proposing the need to understand the importance of knowledge creation and sharing as facilitators of knowledge use by librarians. This will, in turn, enhance service delivery to library patrons, thereby improving library patronage. This paper is limited to knowledge creation and sharing and its impact on knowledge use. Types of knowledge created and channels through which knowledge is shared are outside the focus of this article.