• 제목/요약/키워드: use and perception

검색결과 2,073건 처리시간 0.031초

챗봇 사용 의도에 영향을 미치는 요인 탐색 - 금융 서비스에서의 챗봇 (Exploring Factors Influencing Usage Intention of Chatbot - Chatbot in Financial Service)

  • 이민규;박희준
    • 품질경영학회지
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    • 제47권4호
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    • pp.755-765
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    • 2019
  • Purpose: Chatbots are widely diffusing across various industries to substitute human manpower in the industry. However as researchers only develop technology that is applied to chatbot, the diffusion is slow in progress. The purpose of this study is to propose useful implications to accelerate diffusion of chatbots across industries by analyzing the perception of customers. To achieve the research purpose this study analyzes causal effect relationship between characteristics of chatbot character, service quality, individual difference, and intention to use chatbot. Methods: This study developed a survey that contains various questionnaires for each construct based on literature review. Data collected through survey was tested for convergent validity and discriminant validity and further analyzed the relationship using PLS-SEM method to verify hypotheses. Results: Trustworthiness of the chatbot character, ease of use, application design, responsiveness, customization, assurance, inertia, and previous experience have significant influence on forming user satisfaction, consumer trust, and intention to use. The others, likability, appropriateness, technology anxiety, and need for interaction were not significant in this research. Conclusion: Although the constructs of the research model was significant in previous literatures, some do not have significant effect on intention to use chatbots. Based on the results, chatbot managers will be able to develop chatbot systems which are more appealing to users and more academic researchers will focus on analyzing user perception and intention.

테크놀로지 변화와 Henri Ciriani의 미학 표현 변화와의 관계 (The Relationship of the changes between Technologies and Henri Ciriani's Aesthetical expressions)

  • 신문기
    • 건축역사연구
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    • 제8권4호
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    • pp.113-127
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    • 1999
  • This study was to examine the relationship with the changes of computer technologies that was influenced in human sensorial perception and the changes of aesthetical expression in architecture that was expressed in Henri Ciriani's work after 1970's. As a result, the human sensorial perception that was caused by the changes of technologies has influenced on Henri Ciriani's space concepts and expressions of materials and forms. According to it, the aesthetics in a period was determined by the use of developped technologies. In my opnion, this could be a plastic art expressions.

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한산도 지역 주부들의 전통음식에 관한 인지도 (Perception of Traditional Foods in Hansan - Do Area)

  • 박영선
    • 한국식품조리과학회지
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    • 제14권5호
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    • pp.516-534
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    • 1998
  • To identify the kinds and the usage of Korean traditional foods, a survey was conducted for 112 housewives in Hansan-Do area by using a questionnaire. The data were collected from 1994 to 1998. The results showed that the development of traditional foods and their menu for fast foods was the highest, however the frequency to use the developed fast food was the lowest in their perception degree. Traditional foods were evaluated much better than the foreign foods.

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아동의 우울 정도에 따른 가족환경 지각에 관한 연구 (The Perception of Family Environment in Depressed and Normal Children)

  • 최선남;최외선
    • 아동학회지
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    • 제20권2호
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    • pp.91-100
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    • 1999
  • Children's depression and perception of family environment were measured in 218 elementary school children with the use of the CDI(Children's Depression Inventory), CBCL(Child Behavior Check List) and FES(Family Environment Scale). Two-way ANOVA revealed that the scores of the depressed children were higher on the CBCL than the scores of the normal children. The degree of cohesion, independence, intellectual orientation, and organization was higher in normal than in depressed children, but the conflict of depressed children was higher than that of normal children.

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대학 구내 식당의 음식쓰레기 감량을 위한 교직원의 의식 및 이용실태조사 (A Survey on the Awareness for the Reduction of Food Wastes and the Use of University Cafeteria by Faculty Member's)

  • 한재숙;오옥희;최영희
    • 동아시아식생활학회지
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    • 제10권1호
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    • pp.89-97
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    • 2000
  • The goal of this study was to fine the way of reduction on food waste in the university cafeteria. A survey was conducted on the 500 faculty members using Yeungnam University cafeteria , and if illustrate the faculty's use and perception for the reduction of food waste. Its results can be summarized as follows ; 32.0 % of the total users use the university cafeteria everyday, also 56.6% of the users preferred Korean style dish. Female users left more food than the male users resulting in more food wastes. The male users resulting in more food waste and the most leaving food was Kimchi than the other types of foods. The most favorite stew and side dish turned out to be Yukgaejang and Bulgogi respectively, also Kimchibokkumbab was the preffered dish. But they disliked Sunjiguk , Ginger, Jellyfish and Mackerel pike. The preception of male users on the reduction of food waste was lower than that of female users. The best way of food waste treatment recognized by the users were utilizing the waste food as fodder for animals or fertilizer.

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예비유아교사의 멀티미디어 활용능력 향상을 위한 교재개발 및 효과-시지각 인터페이스를 중심으로 (Development of Teaching Materials and Effects for the Improvement of Multimedia Utilization Ability for Pre-Kindergarten Teachers-Focusing on Visual Perception Interface)

  • 홍수현;강성빈
    • 한국멀티미디어학회논문지
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    • 제20권7호
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    • pp.1113-1128
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    • 2017
  • This study was practiced in order to develop a textbook to improve early childhood teachers' ability to use multimedia required by kindergartens and to examine its effects. First, investigation of the status of multimedia application of early childhood teachers in kindergartens was done along with looking through their attitude and anxiety. The expertise and the multimedia education was required in early childhood education and curriculum. As a result, 15 categories and 50 subcategories under 4 themes were drawn through the procedures of qualitative analysis. The conclusions obtained through this study were the following: First, the education for multimedia application related to the tasks required in kindergartens is needed instead of the common education for multimedia application, to improve the ability to use multimedia for early childhood teachers. Second, multimedia education based on visual theory for the purpose of early childhood education, rather than common features-centered multimedia education, is helpful for the improvement of early childhood teachers' ability to use multimedia. Finally, the improvement of early childhood teachers' ability to use multimedia will be a chance to provide children with a better educational environment.

공공기관의 담장개방효과가 이용만족도에 미치는 영향분석 -서울특별시 구청을 중심으로- (An Analysis of the Effect of Opened-fence of Public Buildings on Users'Satisfaction)

  • 서주환;이준근
    • 한국조경학회지
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    • 제29권6호
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    • pp.21-26
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    • 2002
  • The propose of this study is to suggest objective data to be utilized for a plan and the improvement of open space through the analysis of people's behaviour and satisfaction after the introduction of an opened-fence around offices followed by a plan for wall-afforestation of public institution's. The sites examined are four offices; two of them have opened-walls and the others have traditional enclosure. Analysis of frequency is conducted to understand the actual use according to people's individual peculiarities. Pearson's correlation analysis, t-test, multiple regression analysis are carried out to find out relations of fluents. In the end, the satisfaction is high in public institution satisfaction, entrance, space perception. stability, Landscaped office with opened-fence rather than fence, and the increase in usage of fluent of public institution satisfaction, entrance, space perception. stability, confusion brings about rising of use-satisfaction. Satisfaction with the exterior of building is the most important variable that influences the whole urban open space. Furthermore the influences of the approach and stability having connection with open or not-open fence is major variable affecting satisfaction of use of open space. Whether open or not is important factor on satisfaction of open space of office building. Through this study, we can find that opened fence determines use satisfaction of resting space of outdoor-office. So factors affecting satisfaction must be regarded as important requisite on planning, design, development and management in plan for afforestation of fence at public institution.

Comparison of Librarians' Perception on Metaverse According to their Experience in Use

  • 이경진;이채연
    • 한국문헌정보학회지
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    • 제57권2호
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    • pp.293-319
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    • 2023
  • As libraries strive to improve their services, many have expressed interest in implementing new technologies. One such technology is metaverse, a virtual-reality space that enables social activities using avatars. However, implementing this technology can be challenging when many librarians are unfamiliar with the concept. This study aimed to investigate how librarians' prior experiences with metaverse influence their expectations and potential use of the technology in libraries. Interviews with a total of 18 librarians were conducted. The study findings reveal that librarians had different conceptualizations of metaverse, regardless of prior experience. However, librarians had different thoughts on the potential use of metaverse for libraries dependent on prior experience. Regarding thoughts on potential use, the librarians who had non-experience running metaverse programs suggested ideas in expanding and trying out new services within metaverse. The librarians who had experience running metaverse programs, on the other hand, suggested focusing on transferring the existing services that are currently being provided in the library to metaverse.

Generational Perspectives on Smart Tourism: A Focus on Baby Boomers

  • Karla Juliane dos Santos Camargo;Tercio Pereira;Pablo Flores Limberger
    • Journal of Smart Tourism
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    • 제4권1호
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    • pp.31-38
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    • 2024
  • This study investigates the adoption of technology in smart tourist destinations, with a focus on the Baby Boomer generation. The objective is to analyze the perceived utility, intention to use, and risk perception of this generation regarding Information and Communication Technologies (ICT) in the context of smart tourist destinations. Data were collected through questionnaires administered to elderly groups belonging to the Baby Boomer generation in two Brazilian cities. Data analysis was conducted using statistical tools such as SPSS and Microsoft Excel, with an emphasis on regression analysis with moderation. The results indicate that when Baby Boomer tourists feel insecure about technology, they tend to not perceive its utility, impacting its acceptance. On the other hand, lower risk perceptions lead to an increase in perceived utility and, consequently, a greater intention to use technology in travel planning. The moderating role of risk perception in the relationship between perceived utility and intention to use is emphasized. The findings highlight the need for managers of smart destinations to consider the risks perceived by tourists, focus on diverse age groups, and implement strategies that address digital exclusion.

RPA의 지각된 특성이 수용의도에 미치는 영향에 대한 연구 (Research on the Effect of Perceived Characteristics of RPA on Intention of Adoption)

  • 송선정;이형용
    • 지식경영연구
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    • 제22권4호
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    • pp.283-301
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    • 2021
  • 기업이 현존하는 다양한 비즈니스와 IT 프로세스 개선을 위해서 많은 시간과 비용을 들이지 않고도, 선제적으로 4차 산업 혁명에 대응하기 위해 최근 각광받고 있는 것이 RPA(Robotic Process Automation) 기술이다. 본 연구에서는 RPA의 사용의도에 영향을 미치는 변인들을 긍정적인 요인 세 가지와 부정적인 요인 세 가지로 대표성 있게 식별하고, 이러한 변인들이 실제 RPA 수용의도에 미치는 영향의 인과관계를 살펴보았다. 일반 사무근로자를 대상으로 이메일 설문조사를 실시한 후, SPSS 27.0와 SmartPLS 3.3.5를 이용하여서 구조방정식 분석을 수행하였다. 보안성, 정확성, 효율성으로 이루어진 긍정적 지각과 고용불안, 실행오류, 도입실패염려로 이루어진 부정적 지각이 2차 요인으로 구성되었으며, 지각된 유용성과 지각된 용이성을 매개로 긍정적 지각이 RPA 사용의도에 영향을 미쳤으며, 부정적 지각이 수용갈등을 매개로 RPA 사용의도에 영향을 미치는 것을 확인하였다. 또한, RPA 사용 경험의 유무가 지각된 용이성과 상호작용하여서 RPA 사용의도에 조절효과를 미치는 것을 확인하였다. RPA를 사용하려는 기업의 입장에서 어떤 요인이 중요한지 인식하고 대응할 수 있도록 한 점에서 지식경영관점의 실무적이며 이론적인 의의가 있다고 할 수 있다.