The Mediation Effects of Relation-Continuing Intention between Enterprise Trust and Customer Citizenship Behavior - In Case of 4star & 5star Hotels in Jeju Island (기업신뢰와 고객시민행동 간 관계지속의도의 매개효과 - 제주지역 4, 5성급 호텔을 중심으로)
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- Journal of Korea Entertainment Industry Association
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- v.14 no.7
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- pp.55-68
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- 2020