• 제목/요약/키워드: university employees

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병원근로자의 조직시민행동과 조직효과성 관계 연구 (The Organizational Citizenship Behavior and Organizational Effectiveness of Hospital Employees)

  • 김성호;김장묵;서영준
    • 보건행정학회지
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    • 제24권2호
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    • pp.191-202
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    • 2014
  • Background: The organizational citizenship behavior is generally known as the important factor relevant to the organizational effectiveness. This research examined the mediating effect of the organizational citizenship behavior of hospital employees on the organizational effectiveness. Methods: Data were collected from 1,112 employees located in city of Seoul, Kyunggi and Chungnam province through self-administered questionnaires. Collected data were analyzed using IBM SPSS ver. 20.0, frequency analysis, t-test, analysis of variance, regression analysis, and path analysis. The main findings of the study are as follows. Results: First, it was found that many characteristics variables of personality, job, and relationship together affected organizational citizenship behavior of hospital employees. Especially, the following variables of negative affectivity, desire for growth, job value, job significance, and job security were found to have significant effect on the organizational citizenship behavior of hospital employees. Second, the results of path analysis showed that, through the mediating effect of organizational citizenship behavior, personality variables of positive and negative affectivity, and desire for growth, job characteristics variables of job value, job significance, and job security, and relationship variables of organizational support and task interdependence, had significant total effects on the level of job satisfaction of hospital employees. Conclusion: As a result, the organizational citizenship behavior seems to have both direct and indirect effects on the organizational effectiveness of hospital employees. Based on above findings, some theoretical and practical implications were discussed.

The Effects of Job Crafting on Task and Contextual Performance: Focusing on the Mediating Effect of Work Engagement

  • JIANG, Feng;WANG, Li;YAN, Lei
    • 산경연구논집
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    • 제13권5호
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    • pp.27-40
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    • 2022
  • Purpose: Research on job crafting has thus far focused on how alter job demand and resources behaviors relate to employee task performance. However, job crafting behaviors do not necessarily have an impact only on task performance, but also on employees' contextual performance, a phenomenon that has little research in job crafting research. Therefore, this study aims to investigate the effect of job crafting on task performance or contextual performance and the mediating effect of work engagement between them in the Chinese context. Research design, data and methodology: In order to achieve the above research goals and test the proposed hypotheses, we used a cross-sectional design and a self-administered questionnaire to collect quantitative data from September 8, 2021 to September 27, 2021 among knowledge workers in Shandong Province various financial companies and finally analyzed 211 questionnaires. Descriptive statistics and research model analysis were performed using SPSS 25.0 Version and AMOS 27.0 Version to test the developed hypotheses. Results: The results are as follows; firstly, the study showed that job crafting of employees had a significant positive impact on task performance and contextual performance. Secondly, the higher job crafting of employees, the higher their work engagement. Thirdly, this study showed that work engagement of employees had a positive impact on task performance and contextual performance. Fourthly, we predicted and found that work engagement of employees had a positive mediating effect between job crafting and task performance and a positive mediating effect between job crafting and contextual performance. Overall, this study showed that the proactive job crafting behaviors of employees enhance their engagement for their work, which in turn improves task performance and contextual performance. Conclusions: This paper develops job crafting research by exploring the positive impact of job crafting on employees' task performance or contextual performance through their work engagement. It also proposes that both job crafting behaviors and work engagement are important approaches to improve employees' task performance or contextual performance. Practical implications for organizations, such as increasing employee' work engagement, as well as the limitations and suggestions are concluded for the future research directions.

의료기관 행정직 근로자의 직무만족과 이직의도 (The Comparison of job satisfaction and turnover intention of administrative employees by the scale of medical institutes)

  • 김혜숙
    • 한국병원경영학회지
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    • 제18권3호
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    • pp.62-82
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    • 2013
  • Unlike administrative affairs of a general organization, hospital administration employees distinctively have a lot of interactions with patients and their care givers in addition to interaction with different occupations such as doctors and nurses. Although they are in a normal organization hierarchy as general employees, they have to be equipped with professional knowledge as medical terminology, disease and drugs and to understand new technologies and capabilities. This study analyzes the level of job satisfaction and the turnover intention of administrative employees who are engaged in medical institutes. It compares job satisfaction and the difference of turnover intention by the characteristics of job-related and scale of medical institutes. In addition, it verifies the relative in fluence of variables related to demographic and job-related characteristics as factors for explaining the job satisfaction of the administrative employees.

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장애인의 작업장 차별인식 : 영향요인 그리고 통계적 증거와의 관계 (An Examination of Factors Affecting Perception of Workplace Discrimination of Employees with Disabilities and the Relationship between Perceptions of Discrimination and Measured Discrimination)

  • 조광자
    • 한국사회복지학
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    • 제62권3호
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    • pp.59-81
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    • 2010
  • 본 연구는 장애인의 작업장 차별인식에 영향을 미치는 요인들이 무엇인지 그리고 장애인의 작업장 차별인식이 차별의 통계적 증거와 부합하는지를 살펴보았다. 장애인은 연령이 낮을수록, 근속기간이 길수록, 임금수준이 낮을수록, 50인 미만 작업장보다 50인 이상 작업장에 근무하는 경우 작업장에서 차별을 인식할 가능성이 높았다. 또 여성보다는 남성이, 근속기간이 길수록, 임금수준이 낮을수록, 50인 이상 작업장에 근무하는 경우 임금 영역에서 차별을 인식할 가능성이 높았다. 그리고 장애인의 작업장 차별인식은 차별의 통계적 증거와 부합하는 것으로 나타났다.

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외식업 종사자의 직무 적합 정도가 이직 의도에 미치는 영향 - 조직 몰입을 매개변수로 - (The Influence of Foodservice Employees' Job Suitability on the Turnover Intention - Focusing on the Moderating Variable of Organizational Commitment -)

  • 이상정
    • 한국조리학회지
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    • 제14권3호
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    • pp.31-44
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    • 2008
  • The purpose of this research was to examine the construct known as job fit perceived by service employees in the foodservice industry. The model was tested using SPSS 12.0 and AMOS 4.0 based on the sample of 667 persons that showed a 95% usable response rate. The results of the empirical analysis showed as follows. First, in restaurants, the employees' job suitability factor brings about an indirect effect by organizational commitment and turnover intention. Second, employees' job satisfaction factor causes an indirect effect by organizational commitment. Third, employees' organizational commitment factor has relationships with turnover intention. That is, the higher organizational commitment, the lower turnover intention. By the same route analysis, job suitability has an effect on organizational commitment. Also, the research proved organizational immersion has an effect on turnover intention. In this respect, the research contributes to job performance of foodservice employees, emphasizing the necessity of educational programs for them.

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호텔 웨딩.연회 종사원의 개인 갈등이 경영 성과에 미치는 영향 관계 (The Effects of Individual Conflicts among Hotel Banquet Employees on the Performance of Management)

  • 김희기;안성근;이준재
    • 한국조리학회지
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    • 제14권2호
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    • pp.46-60
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    • 2008
  • In the hotel industry, there are the production and consumption of services at the same time, considering direct contact between employees and customers. In this respect, this study was conducted based on more practical factors to grasp employees' feelings and conflicts. The results of this research are as follows. First, individual conflicts among hotel banquet employees influence devotion to the organization which has a direct effect on performance of management. Second, such devotion is closely correlated with the factors of the performance of management. Finally, managing employees' conflicts is the key factor to promote the performance of management. Under these circumstances, there should be more concern in solving problems among employees and special pro-grams for promoting job satisfaction and devotion which bring about more profits as well as a sense of achievement.

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Culture, Leadership Practices and Organizational Commitment at Commercial Banks in Vietnam

  • DUONG, Thi Thu;NGUYEN, Thi Thuy Hanh;PHAM, Hien
    • 수완나부미
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    • 제13권1호
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    • pp.65-87
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    • 2021
  • This study attempted to investigate the effects of collectivism as an individual cultural value and leadership practices on employees' organizational commitment of six commercial banks in Vietnam. The study used collectivism and the implementation of five leadership practices as the independent variables, the three components of organizational commitment as the dependent variables and employees' personal factors served as controlling variables. The study utilized a quantitative method of research with questionnaires as the main data collection instrument. The findings of the study have revealed that the individual cultural value of collectivism positively, but to a marginal degree, affected the level of employees' organizational commitment. Among five leadership practices, only the implementation of encourage the heart, positively, but to a marginal degree, influenced employees' affective and normative commitment. The leadership practice of challenge the process had a negative impact on the employees' affective commitment. The personal factors of employees did not have an impact on organizational commitment. The findings and conclusions of this study may be used by the leaders to create the favorable working environment, improve the relationship between leaders and followers and to increase organizational commitment.

Effects of Employees' Job Characteristics, Commitment, and Self-Leadership on Organizational Citizenship Behavior

  • Eom, Keun;Yang, Hoe-Chang
    • 유통과학연구
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    • 제12권7호
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    • pp.13-21
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    • 2014
  • Purpose - This study reveals antecedent factors to help develop expressway rest areas in which employees were exposed to inferior environments, using Hackman and Oldham's Job Characteristics Theory. Research design, data, and methodology - The survey was conducted on 148 expressway rest area employees in Gyeonggi-do. After excluding questionnaires with invalid responses, 141 questionnaires were analyzed. Results - The sub-factors of job characteristics had a positive influence on the organizational commitment of employees, and organizational commitment had a positive influence on organizational citizenship behavior (OCB). Further, the results of mediation effects showed that organizational commitment and self-leadership were partially mediated. Finally, the results of the moderation effect of self-leadership showed that self-leadership was thought to be vital to let members endeavor to promote the competitiveness of expressway rest areas. Conclusions - The expressway rest area company needed to design jobs to let employees be self-motivated, productive, positive, responsible, and aspirational; job redesign, including job enrichment and job enlargement can be considerably helpful for affirmative influence.

개인정보 보호에 대한 의료기관 종사자들의 지식, 인식과 실천 (Hospital Employees' Knowledge, Recognition and Practice on the Protection of Personal Information)

  • 정지나;문인오
    • 대한한의정보학회지
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    • 제21권1호
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    • pp.1-13
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    • 2015
  • The aim of this study was to investigate hospital employees' knowledge, recognition and practice on the protection of personal information. A total of 250 hospital employees were selected using convenient sampling in J province. The data were collected using self-reported questionnaire and were analyzed using SPSS 18.0 program and descriptive statistics, Chi-squire test, t-test, ANOVA, and Pearson correlation coefficients. Average score for knowledge, recognition and practice were significantly associated with gender, education, hospital size and there was a correlation among knowledge, recognition and practice. The results of this study will help to develop education program on the protection of personal information for hospital employees.

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백화점 브랜드매장의 비주얼 머천다이징 평가: 판매원 대 소비자 관점 (Perceptions of Visual Merchandising in the Department Stores: The Employee versus Consumer Perspectives)

  • 박경애;전보미나
    • 한국의류산업학회지
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    • 제14권2호
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    • pp.222-229
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    • 2012
  • This study examined and compared the two perspectives of consumers and employees on the perceptions toward visual merchandising (VMD) of fashion brands in a department store. Importance of VMD elements, roles of VMD, evaluations of VMD elements, and brand and store images were measured and compared. The two types of questionnaires were used to collect data from consumers and employees. A total of 327 consumer samples and 317 employee samples were analyzed. The results showed that there was no difference between the two groups in what VMD elements were the most important. While employees perceived of the role of VMD higher than consumers, consumers evaluated two VMD element factors higher than employees and showed higher store image. Such results were not different by brand types. The study implies that the higher VMD perceptions of consumers are desirable to manage VMD from the employees' perspective.