• Journal of Information Technology Applications and Management
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• v.19 no.2
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• pp.197-215
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• 2012

SNS has been recognized as a means of expanding social capital by promoting interaction and efficient communication among users. On the other hand, there are serious concerns on negative side of social network which is often called epidemics. Trust plays a critical role in controlling the spread of distorted information and vicious rumor as well as reducing uncertainties and risk from unreliable users in social network. This study focuses on what the antecedents of interpersonal trust are in social network. We performed online survey from 252 Twitter users and tested candidate antecedents which are chosen from previous literature. As a result, propensity to trust of trustor, ability and sincerity of trustee, intimacy between trustor and trustee significantly affected to the interpersonal trust in Twitter.

• Journal of Korea Multimedia Society
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• v.18 no.2
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• pp.233-243
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• 2015

A hotspot is a spatial pattern that properties or events of spaces are densely revealed in a particular area. Whereas location information is easily captured with increasing use of mobile devices, so is not our emotion unless asking directly through a survey. Tweet provides a good way of analyzing such spatial sentiment, but relevant research is hard to find. Therefore, we analyzed hotspots of emotion in the twitter using spatial autocorrelation. 10,142 tweets and related GPS data were extracted. Sentiment of tweets was classified into good or bad with a support vector machine algorithm. We used Moran's I and Getis-Ord $G_i^*$ for global and local spatial autocorrelation. Some hotspots were found significant and drawn on Seoul metropolitan area map. These results were found very similar to an earlier conducted official survey of happiness index.

• International Journal of Computer Science & Network Security
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• v.21 no.3
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• pp.112-119
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• 2021

Social media has become a global means of communication in people's lives. Most people are using Twitter for communication purposes and its inappropriate use, which has negative effects on people's lives. One of the widely common misuses of Twitter is cyberbullying. As the resources of dialectal Arabic are rare, so for cyberbullying most people are using dialectal Arabic. For this reason, the ultimate goal of this study is to detect and classify cyberbullying on Twitter in the Arabic context in Saudi Arabia. To help in the detection and classification of tweets, Pointwise Mutual Information (PMI) to generate a lexicon, and Support Vector Machine (SVM) algorithms are used. The evaluation is performed on both methods in terms of the F1-score. However, the F1-score after applying the PMI is 50%, while after the SVM application on the resampling data it is 82%. The analysis of the results shows that the SVM algorithm outperforms better.

• Proceedings of the Korea Contents Association Conference
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• 2019.05a
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• pp.179-180
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• 2019

Nowadays, clustering algorithm is considered as a promising solution for lacking human-labeled and massive data of social media sites in numerous machine learning tasks. Many researchers propose disaster event detection systems have ability to determine special local events, such as missing people, public transport damage by clustering similar tweets and hashtags together. In this paper, we try to extend tweet hashtag feature definition by applying word embedding. The experimental results are described that word embedding achieve better performance than the reference method.

• Journal of Fisheries and Marine Sciences Education
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• v.29 no.2
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• pp.593-606
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• 2017

This study aims to provide preliminary data capable of suggesting directivity of an initiating start by understanding consumer awareness through analysis of SNS social big data on marine sports. This study selected windsurfing, yacht, jet ski, scuba diving and sea fishing as research subjects, and produced following results by setting period of total 1 month from January 22 through February 22, 2017 on the SNS (twitter, blog) through the Social MatrixTM service of Daumsoft Co., Ltd., and analyzing frequency of mention, associated words etc. First, sports that was mentioned the most out of marine sports was yacht, which was 3,273 cases on twitter and 2,199 on blog respectively. Second, the word which was shown the most associated with marine sports was the attribute showing unique characteristic of marine sports, which was 6,261 cases in total.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.11 no.6
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• pp.2996-3011
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• 2017

With rapid growth of web technology and dissemination of smart devices, social networking service(SNS) is widely used. As a result, huge amount of data are generated from SNS such as Twitter, and sentiment analysis of SNS data is very important for various applications and services. In the existing sentiment analysis based on the $Na{\ddot{i}}ve$ Bayes algorithm, a same number of attributes is usually employed to estimate the weight of each class. Moreover, uncountable and meaningless attributes are included. This results in decreased accuracy of sentiment analysis. In this paper two methods are proposed to resolve these issues, which reflect the difference of the number of positive words and negative words in calculating the weights, and eliminate insignificant words in the feature selection step using Multinomial $Na{\ddot{i}}ve$ Bayes(MNB) algorithm. Performance comparison demonstrates that the proposed scheme significantly increases the accuracy compared to the existing Multivariate Bernoulli $Na{\ddot{i}}ve$ Bayes(BNB) algorithm and MNB scheme.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.6
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• pp.3499-3511
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• 2014

This study examined what determinants affect the intention of retweeting on Twitter from the perspectives of motivations and social psychology. The primary theoretical foundations are the theory of reasoned action (TRA), motivation theory and social capital theory. An online survey was administrated to collect the data. The data collected was analyzed using the structural equation model (SEM). The findings showed that both the attitude toward the retweeting behavior and subjective norm have significant effects on the intention to retweet. The results also showed that the attitude toward the retweeting behaviors was influenced by the individual intrinsic motivation and the norm of reciprocity. Social trust also had a significant influence on the intention to retweet. This study discusses the implications of these findings.

• International Journal of Advanced Culture Technology
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• v.11 no.4
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• pp.358-377
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• 2023

During the initial period of the COVID-19 pandemic, governments around the world implemented non-pharmaceutical interventions. For these policy interventions to be effective, authorities engaged in the political discourse of legitimising their activity to generate positive public attitudes. To understand effective COVID-19 policy, this study investigates public attitudes in South Korea, the United Kingdom, and the United States and how they reflect different legitimisation of policy intervention. We adopt a big data approach to analyse public attitudes, drawing from public comments posted on Twitter during selected periods. We collect the number of tweets related to COVID-19 policy intervention and conduct a sentiment analysis using a deep learning method. Public attitudes and sentiments in the three countries show different patterns according to how policy interventions were implemented. Overall concern about policy intervention is higher in South Korea than in the other two countries. However, public sentiments in all three countries tend to improve following implementation of policy intervention. The findings suggest that governments can achieve policy effectiveness when consistent and transparent communication take place during the initial period of the pandemic. This study contributes to the existing literature by applying big data analysis to explain which policies engender positive public attitudes.

• KIPS Transactions on Software and Data Engineering
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• v.4 no.8
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• pp.301-308
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• 2015

SNS is a web-based online platform service supporting the formation of relations between users. SNS users have usually used a desktop or laptop for this purpose so far. However, the number of SNS users is greatly increasing and their access to the web is improving with the spread of smart phones. They share their daily lives with other users through SNSs. We can detect events if we analyze the contents that are left by SNS users, where the individual acts as a sensor. Such analyses have already been attempted by many researchers. In particular, Twitter is used in related spheres in various ways, because it has structural characteristics suitable for detecting events. However, there is a limitation concerning the detection of events and their locations. Thus, we developed a system that can detect the location immediately based on the district mentioned in Twitter. We tested whether the system can function in real time and evaluated its ability to detect events that occurred in reality. We also tried to improve its detection efficiency by removing noise.

• Journal of the Korean Society for information Management
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• v.30 no.1
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• pp.285-302
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• 2013

This study identified topic shifts and patterns over time by analyzing an enormous amount of Twitter data whose characteristics are high accessibility and briefness. First, we extracted keywords for a certain product and used them for representing the topic network allows for intuitive understanding of keywords associated with topics by nodes and edges by co-word analysis. We conducted temporal analysis of term co-occurrence as well as topic modeling to examine the results of network analysis. In addition, the results of comparing topic shifts on Twitter with the corresponding retrieval results from newspapers confirm that Twitter makes immediate responses to news media and spreads the negative issues out quickly. Our findings may suggest that companies utilize the proposed technique to identify public's negative opinions as quickly as possible and to apply for the timely decision making and effective responses to their customers.