• Title/Summary/Keyword: turnover time

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Work Environment and Conflict Level of Dental Hygienists Affect Turnover (치과위생사의 근무환경 및 조직 내 갈등수준이 이직에 미치는 영향)

  • Jang, Ji-Eon;Jeong, Sun-Rak
    • The Korean Journal of Health Service Management
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    • v.9 no.3
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    • pp.107-114
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    • 2015
  • Objectives : The purpose of this study was to understand how work environment and conflict level of dental hygienists affect turnover for the efficive manpower management of dental hygienists. Methods : Dental hygienists in dental (hospital)clinics near Daegu were randomly selected as the subjects of this study, and the followings analysis results are from 249 questionnaires: which were collected from March 2 to March 31 2011. Results : Among the 249 dental hygienists surveyed, 33.7% experienced turnover and 59.0% had turnover intention. From the analysis of the demographic, working environment and levels of conflict, dental hygienists had significantly higher turnover experiences based on following factors: older age, employment at a dental clinic rather than a dental hospital, longer working hours, longer total career as a dental hygienist, and longer of length of time at their current job. Furthermore, dental hygienists had significantly higher turnover intentions based on the following factors: younger age, more ignorant and higher level of discomfort due to conflict levels. Conclusions : Therefore, the working environment of dental hygienists has to be improved to inspire motivation, and conflict management has to be taughht within an organization to allow free communication and active participation in decision-making.

A Study On The Experiences of Turnover among Hospital Nurses (임상간호사의 이직경험)

  • Oh Mi-Jung
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.4 no.2
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    • pp.193-216
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    • 1997
  • The purpose of this research was to understand the structure of the experiences of turnover among hospital nurses. The research question was 'What is the structure of the experiences of turnover among hospital nurses?' The sample consisted of 16 hospital nurses who experienced one or more turnover. The unstructured interview were carried out from July 15. through August 31., 1997. Intervewed by audio-recording and analyzed by Van Kaam's method. There were 361 descriptive expressions and priority classifications. The result summerized as 107 common elements, 38 syntheses of hypothetical definitions and 6 identifications of the structural definition. The structural definitions and hypothetical definitiones were as follows ; 1. There were different views on the turnover intention. Hard task, dissatisfaction of initial expectancy, uncomfortable relationship with doctors, inappriate reward, uncomfortable relationship with workers of other parts, uncomfortable relationship with patients, unreasonable promotion, uncomfortable relationship with co-worker, helplessness, poor environment of working conditions. 2. Motivating factor of turnover can be varied : self development, problem of social support, boring task, problem of relation-ship with the senior, unfair promotion, night duty. 3. Social supportive factors were co-worker support, senior support, self control, family support, time support. 4. There were different views on the job satisfaction. Task, relationship with patient, recognition, professionalism, promotion, working environment, relationship with co-worker, reward.

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Influencing factors on turnover intention in clinical dental hygienist (일부 임상치과위생사의 이직의도 영향요인)

  • Choi, Hye-Jung;Jung, Jung-Hwa;Joo, Geum-Mi
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.6
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    • pp.1057-1066
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    • 2018
  • Objectives: The purpose of this study is to provide a reference material for improving the work environment to reduce the turnover intention of clinical dental hygienists in the future by identifying the problem of the turnover phenomenon of clinical dental hygienists in Seoul and Gyeonggi-do. Methods: The method of this study used the raw data of 'A Survey on the Current Work Environment of Clinical Dental Hygienists' from August 29 to September 28, 2017, and 2,974 clinical dental hygienists in Seoul and Gyeonggi-do were finally selected as the study subjects. Results: The results showed that excessive workload, inadequate pay, and hierarchical organizational culture of a workplace were the main factors influencing the turnover intention of clinical dental hygienists, and the lack of welfare system, low wage and practical experience also affected their turnover intention. Conclusions: In order to reduce the turnover intention of clinical dental hygienists, it is important to create a working atmosphere where the members of an organization can freely share and communicate suggestions and improvements, and to pay their salary appropriate to the duties and roles of dental hygienists, and accordingly they will be able to carry out the duties with responsibility for a long time without moving to another organization.

A Study on Call Center Callers' Job Attitude and Turnover Intention

  • Lee, Seok-In;Lee, Su-Wha
    • International Journal of Contents
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    • v.5 no.3
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    • pp.1-7
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    • 2009
  • The importance and the value of call center callers are increasing since they play very crucial roles as representatives of their companies at the closest contact point with customers. However, they have low satisfaction at work and are more likely to leave their jobs due to the fact that they are exhausted from heavy work load; they provide less pay and less chance for promotion than other jobs in the same industry. The high turnover costs companies high expenses on finding and training new callers. In the mean time, customer satisfaction may drop and it can give the customers negative image of the company. Therefore, solutions are required to keep the turnover of call center callers to the minimum. In this study, call center employees in Gwangju area were investigated for their job attitude and turnover intention. Based on the results, several implications are suggested.

Distribution and Activity of Hheterotrophic Bacteria in the Mudflat of Nakdong River Estuary (난동감 하구 간석지에 존재하는 세균의 분포 및 생리적 활성도)

  • Kim, Sang-Jong;Hong, Soon-Woo;Rhie, Youn;Choi, Sung-Chan
    • Korean Journal of Microbiology
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    • v.23 no.3
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    • pp.215-222
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    • 1985
  • Distribution pattern and activity of heterotrophec bacteria were measured in the mudflat of Nakdong river estuary. In March and June, 1985, community sizes of amylolytic, lipolytic and proteolytic bacteria as well as total viable counts were measured. Vertical distribution of bacterial community size increased a few orders of magnitude from Narch to June. Heterotrophic activity was estimated in turnover time with $U-[^{14}C]-glucose$. Turnover time reduced considerably in June compared to that of March. To sxamine correlations for measured bacterial groups, turnover time and environmental factors, correlation coefficient matrix was obtained. These measured characteristics did not consistently correlate well with one another.

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In-depth Study on the Turnover and Stress of Fashion Industry Workers in Their 20s-30s (20~30대 패션업계 종사자들의 이직과 스트레스에 대한 심층연구)

  • Joo, Mi Young;Hong, Yun Jung
    • Journal of Fashion Business
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    • v.21 no.5
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    • pp.43-60
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    • 2017
  • The purpose of this study is to conduct an in-depth examination into the cause of stress as well as reasons for turnover relative to fashion industry workers in their 20s-30s, thereby seeking effective improvement methods to reduce turnover. The study method consisted of one-on-one in-depth interviews to collect data on 15 fashion industry workers. Results were as follow. First, causes of stress for fashion industry workers in their 20s-30s include work related factors, interpersonal relations, and organizational culture, while the most frequently mentioned reasons for turnover were concerns about career track and aptitude as well as annual salary, revealing that self-improvement related growth potential is the most significant factor for turnover. Second, it was not one stress factor that influenced turnover but a composite of several stress factors that motivated individuals to change jobs. Last, time flexibility, self-esteem, and development potential were critical factors for turnover. Self-esteem and development potential that provide a sense of acknowledgment were especially emphasized as the most significant, revealing that the younger generation considers personal happiness to be critical and the more this aspect is not treated adequately the more the odds of choosing turnover. To mitigate this issue, an in-house educational system for self-development and an assignment rotation system must be adopted for workers to change to positions that fit their aptitude.

Model analysis among variables related to turnover intention of dental hygienists working in dental clinics (치과 의원 치과위생사의 이직의도 관련 변수들 간의 모형분석)

  • Yoon, Na-Na;Lee, Jung-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.20 no.6
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    • pp.925-936
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    • 2020
  • Objectives: This study proposes a hypothetical model for job stress, job satisfaction, organizational commitment, and turnover intention through social exchange relations (LMX, TMX) and political skills (LPS) for dental hygienists working in dental clinics hygienists. Methods: A self-administrated questionnaire was administered from April 1 to May 12, 2020, with 171 dental clinic hygienists participating in Seoul, Busan and Gyeongnam. The data were analyzed using SPSS and AMOS statistical analysis programs. Results: First, in the hypotheses testing, a total of 7 of 18 hypotheses were supported. Second, the relatonship between leader-member exchange (LMX) or team-member exchange (TMX) and turnover intention, a full mediating effect of job stress or job satisfaction or organizational commitment on that exchange was found. However, the leader's political skills on the path to turnover intention were not statistically significant. Conclusions: It is considered that education to enhance job skills, support for leisure activities, and time to communicate opinions with each other should be provided to create an organizational culture that satisfies all members, thereby lowering the intention to turnover.

A Phenomenological Study on Nurses' Experiences of Turnover (간호사의 이직경험에 관한 현상학적 연구)

  • Kang, Myung-Ja;Lee, Hae-Jung
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.3
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    • pp.305-314
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    • 2003
  • Purpose: The purpose of this study is to examine nurses' turnover experiences and to provide basic information for developing turnover intervention program for effective human resources management. Methods: This study is an inductive, descriptive phenomenological research that uses profound interviews and observations. The subjects of the study were nurses retired from a hospital. Results: The themes were classified into the three theme clusters. The first theme was about 'deepening inside wound' which was described as experiencing stresses due to introversion, feeling a heavy burden about responsibilities as experienced nurses, feeling guilty about limits of performance and hurt about reproaches by seniors and having conflicts with physicians. The second theme cluster focused on 'powerlessness as time goes', which was stated as having difficulty in adaptation to the new rotated wards, feeling tired and having no spare time and difficulty in night duty, experiencing stagnation and powerlessness and feeling disappointed about inadequate rewards. The third was about 'can't find the exit' which were expressed with wanting to change the speciality because of concerns about future, having affection to motherhood, feeling conflict over the nursing profession itself, concentrating on the matter of turnover and facing related personal situations, and regretting turnover. Conclusion & Suggestions: Considering all these experiences, field managers in nursing should build up a support system that helps nurses overcome risks related to decision-making about turnover. In addition, nurse managers need to develop a human resources development program in which competent nurses are continuously won over through education and counseling.

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The Relationship Between The Job Satisfaction and The Turnover Intention of 119 Emergency Medical Technicians (119 구급대원의 직무만족도와 이직의도와의 관계)

  • Bae, Ki-Sook
    • The Korean Journal of Emergency Medical Services
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    • v.14 no.1
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    • pp.65-80
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    • 2010
  • Objective : The objective of this study was to survey the job satisfaction and turnover intention of 119 emergency medical technicians who are fire fighters and, at the same time, provide emergency patients with first aid, to examine the correlation between their job satisfaction and turnover intention, and to provide basic materials for the human resource management of 119 emergency medical technicians. Method : The survey was conducted with 152 119 emergency medical technicians working at fire stations in an area of Gyeonggi-do during the period from July 15 to September 14, 2009. Job satisfaction was measured with a tool developed by Kim Sun-sim and Kwon Hye-ran (2002) based on the Index of Work Satisfaction, and turnover intention with the tool developed by Becker (2002) and translated and used by Cho Yeong-sook (2002). The questionnaire was composed of 11 questions on general characteristics, 35 on job satisfaction, and 4 on turnover intention, so a total of 50 questions. The reliability of the questionnaire was Cronbach's ${\alpha}=0.922$ for job satisfaction and Cronbach's ${\alpha}=0.854$ for turnover intention. Using SPSS 14.0, we obtained frequencies, percentages, means, and standard deviations, and performed independent two-sample t-test, one-way ANOVA, and Pearson correlation analysis, and Cronbach's ${\alpha}$. Results : 1) The mean score of the 119 emergency medical technicians' job satisfaction was 2.71, and that of their turnover intention was 2.64. By area of job satisfaction, the mean score was 3.44 for the area of job itself, 2.92 for the interaction area, 2.67 for the organizational demand area, 2.64 for the autonomy area, 2.14 for the wage area, and 1.91 for the working condition area, showing that emergency medical technicians were generally satisfied with their job itself but not with their working condition. 2) As to difference according to the 119 emergency medical technicians' general characteristics, statistically significant difference was observed in job satisfaction according to license type (F = 4.729, p < .010), and in turnover intention according to position (F = 3.768, p < .025). 3) The 119 emergency medical technicians' job satisfaction and turnover intention was in a negative correlation with each other (r = -.44, p < .000) in general, and by the sub-areas of job satisfaction, the correlation with turnover intention was high in order of the autonomy area (r = -.42, p = .000), interaction area (r = -.42, p = .000), job itself (r = -.35, p < .000), organizational demand area (r = -.30, p = .000), wage area (r = -.23, p = .000), and working condition area (r = -.21, p = .008). Conclusion : The 119 emergency medical technicians' job satisfaction showed a negative correlation with their turnover intention. This suggests that turnover intention can be reduced by improving job satisfaction. Furthermore, 119 emergency medical technicians' job satisfaction was high with the job itself, showing their high pride in their job, but was low with working condition and wage. Thus, it is necessary to enhance their job satisfaction by improving the 24-hour work system through supplementing manpower, compensating for overtime works, adjusting work hours per week, etc. These results are expected to be useful in making human resource management plans to lower turnover intention by enhancing 119 emergency medical technicians' job satisfaction.

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Efficient Parking Management through The Investigation of Car License Plate Using Camera (카메라를 이용한 차량 번호판 조사를 통한 효율적 주차 관리)

  • Lee, Kang-Ho;Shin, Seong-Yoon;Choi, Byeong-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.11
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    • pp.145-151
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    • 2013
  • This research is to suggest a method for investigating car number plates among the information managed in parking facilities. The investigation of car number plate is generally used to know how long vehicles are parked. Also, it can provide the information about the parking turnover rate and the mean parking duration of parked vehicles. This research performs the investigation using cameras at a distance of time. That is, the given distance of time from cameras is assigned to each parked vehicle, and then it can find the mean parking time of parked vehicles. Also, it can check the parking turnover rate of parked vehicles at a space unit of parking lot in an hour. The information such as the mean parked duration and the parking turnover rate of parked vehicles taken from this method is helpful to find and understand the inefficient use of parking facilities. With this suggested method, this research attempted to check the mean parking duration and the parking turnover rate of parked vehicles.