• 국제물리치료학회지
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• 제9권3호
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• pp.1528-1532
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• 2018

This study aimed to analyze the six personality factors of rehabilitation therapists and to identify the effects of these factors on their job stress and turnover intention. This study involved physical therapists and occupational therapists as rehabilitation therapists. A structured questionnaire was distributed to rehabilitation therapists, and 186 answered copies were used for data analysis. The results of the survey were as follows: Among the six personality factors, the rehabilitation therapists showed the highest level of honesty-humility and the lowest level of openness to experience. In terms of job stress, the subjects experienced the highest level of stress from job autonomy and the lowest level of stress from relationship conflict. In terms of turnover intention and work motivation reduction, the subjects scored above the median points, showing their high levels of turnover intention. In addition, higher levels of extraversion and agreeableness in the rehabilitation therapists led to a statistically significant reduction in their turnover intention and a statistically significant decrease in most of their job stress factors. Based on these results, organizational management aimed at increasing the personality factors of extraversion and agreeableness is necessary as a measure to effectively manage rehabilitation therapists' job stress and turnover intention.

• 한국치위생학회지
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• 제18권6호
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• pp.1057-1066
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• 2018

Objectives: The purpose of this study is to provide a reference material for improving the work environment to reduce the turnover intention of clinical dental hygienists in the future by identifying the problem of the turnover phenomenon of clinical dental hygienists in Seoul and Gyeonggi-do. Methods: The method of this study used the raw data of 'A Survey on the Current Work Environment of Clinical Dental Hygienists' from August 29 to September 28, 2017, and 2,974 clinical dental hygienists in Seoul and Gyeonggi-do were finally selected as the study subjects. Results: The results showed that excessive workload, inadequate pay, and hierarchical organizational culture of a workplace were the main factors influencing the turnover intention of clinical dental hygienists, and the lack of welfare system, low wage and practical experience also affected their turnover intention. Conclusions: In order to reduce the turnover intention of clinical dental hygienists, it is important to create a working atmosphere where the members of an organization can freely share and communicate suggestions and improvements, and to pay their salary appropriate to the duties and roles of dental hygienists, and accordingly they will be able to carry out the duties with responsibility for a long time without moving to another organization.

• 보건의료산업학회지
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• 제8권2호
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• pp.61-72
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• 2014

The purpose of this study was to identify the effect nursing organizational culture and happiness index on turnover intention among nurses. The subjects of this study were 377 nurses who were working at 3 general hospitals in B city. The data were collected by structured questionnaire from July 1 to August 28 of 2013. The data collected were analyzed with SPSS Win 20.0 using descriptive methods, t-test, ANOVA, Pearson correlation coefficient and Stepwise multiple regression. Turnover intention were significant negative correlation for affiliative oriented organizational culture(r=-.137, p=.008), happiness index(r=-.290, p<.001). There were significant positive correlation for innovative oriented organizational culture(r=.123, p=.017), rank oriented organizational culture(r=.126, p=.015), task oriented organizational culture(r=.218, p<.001). Factors affecting for turnover intention were happiness index(${\beta}$=-.297, p<.001), rank oriented organizational culture(${\beta}$=.266, p<.001), nursing experience(${\beta}$=.199, p=.009), affiliative oriented organizational culture(${\beta}$=-.142, p=.034). The explained variances for were turnover intention among nurses 17.2%. Based on the study consider to development and education program of happiness index and affiliative oriented organizational culture for nurses in the hospital setting.

• 근관절건강학회지
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• 제27권1호
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• pp.50-60
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• 2020

Purpose: This study aimed to identify the effects of preceptor's leadership, preceptor-preceptee exchange relationship, and preceptee's self-leadership on newly hired nurses' turnover intention. Methods: Participants were 175 nurses working at general hospitals in D city. Data were collected from 164 nurses in May 2019 and were analyzed using multiple linear regression with SPSS/WIN 24.0 program. Results: Newly hired nurses' turnover intention was negatively correlated with preceptor's transactional leadership (r=-.23, p=.003), preceptor's emotional leadership (r=-.28, p<.001), preceptor-preceptee exchange relationship (r=-.34, p<.001), and preceptee's self-leadership (r=-.23, p=.004). The work unit (β=.35, p<.001), preceptor-preceptee exchange relationship (β=-.28, p=.002), present work experience (β=.27, p=.043), and marital status (β=-.19, p=.009) were significant predictors of the turnover intention (R²=.26, p<.001). Conclusion: Therefore, in order to reduce the degree of turnover of new nurses, improving the exchange relationship of preceptor-preceptee is required, and balancing between work and life should be considered especially for the married new nurses.

• Safety and Health at Work
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• 제11권4호
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• pp.479-484
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• 2020

Background: The purpose of this study is to examine the combined effects of organizational climate (OC) with emotional labor (EL) on turnover intention in Korean firefighters. Methods: The data were obtained from the study Firefighters Research: Enhancement of Safety and Health. A total of 4,860 firefighters whose main duty was providing "emergency medical aid" were included. To examine the effects of OC on the relationships between five subscales of EL and turnover intention, four groups were created using various combinations of OC ("good" vs. "bad") and EL ("normal" vs. "risk"): (1) "good" and "normal" (Group I), (2) "bad" and "normal" (Group II), (3) "good" and "risk" (Group III), and (4) "bad" and "risk" (Group IV). Multivariate logistic regression analyses were performed to estimate the risk of turnover intention for the combinations of OC and EL. Results: The results showed turnover intention was significantly higher in the group with "bad" OC (17.7%) than in that with "good" OC (7.6%). Combined effects of OC and EL on turnover intention were found in all five subscales with the exception of Group I for emotional demands and regulation. Groups II, III, and IV were more likely to experience risks of turnover intention than Group I (p for trend <0.001). Conclusions: A positive and cooperative OC plays a role in decreasing the risk of turnover intention and in attenuating the negative effects of EL on turnover intention in firefighters.

• 한국조리학회지
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• 제22권1호
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• pp.117-125
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• 2016

This study investigated workplace harassment perceived by deluxe hotel employees, examined its effect on their turnover intent, and verified difference in workplace harassment perception according to demographics and job characteristics. Based on total 248 samples obtained from the empirical research, this study reviewed reliability and validity using SPSS program. The hypothesized relationships in the model were tested simultaneously by using regression analysis. The major findings are as follows. First, the disrespectful behavior(${\beta}=.362$), verbal aggression(${\beta}=.336$), and physical aggression(${\beta}=.135$) among workplace harassment have positive effect on turnover intent. Also, according to the result of examining differences in perception of workplace harassment in accordance with employees' demographics and job characteristics, the average values of those in their 20s and those whose working experience was five years or shorter were lowest and they were most exposed to workplace harassment. Limitations and future research directions are also discussed.

• 한국IT서비스학회지
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• 제19권2호
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• pp.37-47
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• 2020

A significant proportion of information subjects experience information security breaches, and the number of reports and counseling cases of personal information infringements is increasing. Increased awareness of the importance of information security has raised interest in the personnel in charge of such tasks. However, hiring excellent new workers and preventing turnovers in information security remain unresolved. In this paper, by modeling the job career path of information security workforce as a Markov chain, we analyze the workforce turnover process and long-term turnover trends by information security jobs, and further analyze the number and duration of turnovers required to engage in specific jobs. The results of this study are expected to be a reference to balancing the supply and demand of information security workers for the government and to ensuring efficient management of the workforce for businesses.

• 한국산학기술학회논문지
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• 제21권3호
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• pp.89-95
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• 2020

본 연구는 간호사의 내부지향적 정책, 사회적지지 및 직무배태성이 이직의도에 미치는 영향에 대해 알아보기 위한 서술적 조사연구이다. 연구대상자는 연구 참여에 동의한 D광역시에 위치한 2개 대학병원 간호사들이며, 자료 수집은2018년 10월 2일부터 2019년 3월 20일 까지 실시되었다. 자료 분석은 SPSS 22.0 프로그램을 이용하였으며, 빈도와 백분율, 평균과 표준편차, 상관분석, t-test, ANOVA, Pearson's correlation, Multiple regression을 이용하였다. 연구결과 내부지향적 정책은 3.04점, 사회적지지는 상사 3.08점, 동료 3.81점, 가족 3.67점이었고, 직무배태성은 2.98점, 이직의도는 3.55점이었으며, 내부지향적 정책, 사회적지지 및 직무배태성이 높을수록 이직의도는 감소하는 것으로 나타났다. 일반적 특성에서 이직의도에 미치는 요인을 파악한 결과 임상경력과 근무부서가 유의미한 결과를 보였다. 임상경력은 높을수록 이직의도가 높았고, 근무부서는 외과병동, 내과병동, ICU, OR순으로 이직의도가 높았다. 이상의 결과를 바탕으로 간호사의 이직의도를 낮추기 위한 중재방안으로 병원 내부지향적 정책, 사회적지지 및 간호사의 직무배태성을 높이기 위한 프로그램 개발 및 교육이 적극적 이루어져야 할 것이다.

• 사회복지연구
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• 제48권4호
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• pp.187-219
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• 2017

본 연구는 직무스트레스 요인인 장기요양기관 내 위험발생가능성과 감정부조화가 요양보호사의 소진과 이직의도에 미치는 직접효과를 살펴봄과 동시에 스트레스요인들이 소진을 매개로 이직의도에 어떠한 영향을 미치는지 검증하여 요양보호사의 이직의도를 감소시킬 대안을 제시하고자 수행되었다. 이를 위해 노인요양시설 요양보호사 434명에 대한 설문조사자료가 수집되었고, 구조방정식 모형을 구축하여 수집된 자료를 분석한 결과는 다음과 같다. 첫째, 요양보호사가 위험발생가능성을 높게 인식할수록 소진과 이직의도가 높아지는 것으로 나타났다. 둘째, 장기요양기관 내 위험발생가능성은 소진을 매개로 요양보호사의 이직의도에 유의미한 영향을 미쳐 위험발생가능성이 이직의도에 미치는 간접효과가 확인되었고 소진은 두 변수 사이에서 부분매개 역할을 하였다. 셋째, 요양보호사의 감정부조화 현상이 증가할수록 소진의 정도는 높아졌으나 감정부조화가 이직의도에 미치는 직접적인 영향은 없는 것으로 나타났으며 감정부조화와 이직의도사이에서 소진의 완전매개역할이 확인되었다. 넷째, 요양보호사가 경험하는 소진현상이 증가할수록 이직의도는 높아지는 것으로 나타났다. 이상의 결과를 토대로 요양보호사의 이직을 예방하기 위한 제언을 하였다.

• 치위생과학회지
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• 제12권1호
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• pp.15-22
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• 2012

본 연구는 내부마케팅이 치과위생사의 직무만족도 및 이직의도에 미치는 영향을 알아보고 치과의료기관의 마케팅 전략을 기획하는데 기초자료를 제공하기 위하여 치과위생사를 대상으로 자가기입식 설문조사를 실시하였으며, SPSS 12.0을 이용하여 분석한 결과 다음과 같은 결론을 얻었다. 1. 내부마케팅과 직무만족도 및 이직의도의 전체 평균은 내부마케팅의 수행도는 2.89, 중요도는 4.24, 직무만족도는 3.05, 이직의도는 2.79를 보였다. 2. 일반적 특성에 따른 대상자가 인지한 내부마케팅 수행도는 기타(보건소 등)와 근무경력이 많을수록 휴가에 대한 내부마케팅의 수행도가 높았으며, 충남지역이 전반적으로 수행도가 높았고 인천지역이 낮았다. 중요도는 교육훈련 요인에 대해 현 기관의 경력이 3년-5년 미만이 높게 나타났으며, 인천지역이 내부마케팅의 중요성을 가장 높게 인지하였다. 3. 일반적 특성에 따른 직무만족도 정도는 26-10세 이하와 31-35세 이하가, 기타(보건소 등)가, 총 경력이 5년-10년 미만이 가장 높았다. 이직의도는 총 경력이 1년-3년 미만이, 현 기관의 경력이 1년-3년 미만이 가장 높았다. 4. 내부마케팅의 수행도가 좋을수록 직무만족도가 높았으며, 내부마케팅의 수행도와 직무만족도가 높을수록 이직의도가 낮아졌다. 5. 직무만족도에 영향을 주는 내부마케팅 요인은 수행도의 의사소통과 복리후생이 있었으며, 이직의도는 내부마케팅의 수행도의 교육훈련과 보상제도가 변수로 선정되었다. 이상의 결과 치과의료기관의 경쟁력 확보를 위해서는 내부마케팅을 활용하여 치과 인력구성원의 직무만족을 높이고 이직의도를 낮춤으로써 치과의 서비스 품질을 향상시키는 노력이 필요할 것이다.