As the economy grows rapidly and the national income level increases, the service industry has become more important and its size gets larger. Especially, the food industry undertakes a continuing growth of consumer expenditures through no nationalization of food, consumers varying patterns of eating out, and individualization. However, it includes many problems with improving service quality towards customers owing to the absence of systems and philosophy to realize customer satisfaction management Therefore, this study conducted a study with Korean traditional restaurant customers to measure their perceived service quality, to verify what factors most influence consumer satisfaction, and to suggest ways to meet the costumer needs by integrating the study results and developing high service quality. To sum up the results of this study, Korean traditional restaurant visitors evaluated three dimensions of service quality overall favorably. Interestingly, background music received a lower level of satisfaction. This implies that the Korean traditional restaurant managers do not do a fine performance in managing music as an ambient element to evoke the atmosphere of the restaurant. Customers showed a lower satisfaction with menu price among the factors measuring product quality. As a result of this study, several suggestions have been made as follows: First, it is necessary for the Korean traditional restaurants to provide systematic employee training to instigate a service culture of customer focus. Secondly, it is important to develop traditional foods using ingredients produced in the region based on a literature review of food in Gyeongju, Silla. Thirdly, it is an urgent task to develop regional menus to revitalize the restaurant business. Fourthly, it is important to provide safety food through systematic sanitary administration. Lastly, it is necessary to limit the number of menu items and attempt specialization of them. Such an attempt with specialized menu items will help their food taste and quality improve and thereby reduce inventory burdens. However, this study has a few limitations. Since this study conducted a survey of the restaurants which provides only Korean traditional food in Gyeongju, not all the restaurants in it, there is a limitation in measuring customer satisfaction with service quality. Therefore, the study results cannot be generalized to all the restaurants in Gyeongju and the nation. Finally, this study suggests that studies on the relationships between customer satisfaction and menu price and customer value system or further customer satisfaction studies with Korean traditional restaurants should be continued.
Kim, Jung-Gon;Park, Chang-Il;Jung, Jae-Wook;Kim, Seong-Gon
Journal of the Society of Disaster Information
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v.17
no.1
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pp.60-67
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2021
Purpose: Traditional markets often have irregular space utilization patterns because the spaces are created and divided as time passed. Internally, there is high risk of fire due to problems such as aging facilities and high-density of stores and externally, there is high risk of fire spread since it is often adjacent to deteriorated residential and commercial facilities. Method: In this paper, on-site investigations were carried out to check fire risk factors and fire spread risk, and fire occurrence and expansion risk factors were investigated for traditional markets in Hwanghak-dong and Dong-daemun by using large-scale fire data from existing traditional markets. Result: As a result of the analysis, there are likely to be various problems such as high fire load and lack of safety awareness due to aging facilities and high-density of stores. In particular, it is necessary to prepare countermeasures because deteriorated residential facilities with narrow alleys around traditional markets have high fire spread. It is situation that while traditional markets mainly are managing for fire and disaster centering on the merchant association, the surrounding residential areas are not properly managed. Conclusion: It is necessary to manage deteriorated residential facilities with traditional markets, also to be linked early warning system and information to evacuate rapidly in case of fire there.
The final purpose of this study is to construct new education model through the modernization of traditional education. Our citizenship education model is expected to facilitate the democratic personality and comprise the political education program. To achieve our research project, this paper have tried to reinterpret and categorize diverse the normative, political, ideal meaning of tradition. The modernization of traditional virtue and capability is the main source of democratical citizenship against liberal representative democracy. In this context, Our education model consists of the structure of educational system, the principle of operation and the role of subject, the method of teaching through the consilience of East and West educational philosophy and practice. According to our approach to overcome and the real problems of education, modern 'Sunbei' class model can enable to form community ethics and competence. Furthermore, our new class model will contribute to becoming a democratic citizen of student and the development of Korean democracy in the future. The order of discussion in this paper runs as follows. Firstly, we will investigate into dynamic change of the traditional value on the basis of the political perspective and seek the possibility of modern reinterpretation of traditional capability. Finally, we will complete new education model including both western value and Korean traditional value and the applicable to class teaching.
Over 100 years in Mainland China, the 'traditional' thought and culture have been transformed from 'the past must be sublated' to 'the heritage must be preserved.' Today, China hopes to deal with the negative effects of industrial development such as the gap between rich and poor, and the absence of common values etc. through the reconstruction of traditional thought and culture, especially that of Confucianism. The Chinese government superficially accepts Confucianism for the purpose of the social stabilization and ongoing economic development while they keep the Socialism as the nation's ideological system. In the private sectors, there is endeavoring move to make the Chinese traditional thought and culture global paralleled to their economic growth. There are also scholars who find the cultural unification and the spiritual comfort from the restoration of the traditional thought and culture. They, so called 'the critical successionists' or 'the cultural conservativists,' believe that the traditional thought and culture could play a role in the Chinese modernization, and the new understanding and interpretation of their tradition could provide an alternative for their future. In my view, we need a careful survey on the view of the critical successionists or the cultural conservativists who regard tradition and culture as a power (力量). With this, we are required to investigate our own problems through the new understanding of our traditional thought and culture.
This paper presents and analyzes a novel technique that makes it possible to improve the performance of low-end embedded systems through SoC(System-on-a-Chip) platform supporting dynamic cooperation between hardware and software modules. Traditional embedded systems with limited hardware resources have the poor capability of carrying out multi-tasking jobs including complex calculations. The proposed SoC platform, which provides dynamic cooperation between hardware and software modules, decomposes a single specific system into tasks for given system requirements. Additionally, we also propose a technique for efficient communication and synchronization between hardware and software tasks in cooperation with each other. Several experiments are conducted to illustrate the application and efficiency of the proposed SoC platform. They show that the proposed SoC platform outperforms the traditional embedded system, where only software tasks run, as the number of memory access is increased and the system become more complex.
Purpose: The aim of this study is to understand the internal and external responses that consumers experience when they are exposed to an innovative system in retail stores. This study considered the SST(Self-Service Technology) system in a retail setting as a type of functional environmental stimuli and selected a smart shopping cart as an example of SST system. The influences of functional environmental stimuli on consumers' emotional, cognitive, and behavioral responses were examined by applying S-O-R model. In addition, this study attempted to extend the traditional S-O-R model by (a) incorporating personal characteristics variables such as time pressure and perceived crowding and (b) considering not only emotional but also cognitive aspects of consumers' internal responses. Research Design, Data, and Methodology: This study used a video-scenario technique. Participants watched a video about grocery shopping situations using a smart shopping cart and responded to their emotional, cognitive, and behavioral responses. An online survey was conducted using Amazon's Mechanical Turk (N = 185). All participants were US consumers over 20 years old and had been shopping at the grocery store in the last month. Data were analyzed through structural equations modeling with AMOS 20. Results: Test results showed that consumers who perceived higher levels of time pressure and perceived crowding in usual shopping situations were more likely to evaluate the SST system favorably. The results showed that personal characteristics have a significant impact on consumers' evaluation of functional environmental stimuli in retail setting. As consumers evaluated the SST system favorably, they experienced more positive affect and less negative affect during their shopping behaviors. Positive affect led to good service quality inference, which further increased patronize intention. However, negative affect did not show a significant impact on service quality inference, but only on patronize intention. Conclusions: This study attempted to investigate the influence of SST system by extending the traditional S-O-R model. This study classified the SST system as functional environmental stimulus of retail stores and analyzed the effect of stimulus on consumers' internal and external responses. The results of this study showed that the introduction of innovative SST can serve as an effective store differentiation strategy in an increasingly competitive retail environment.
To meet the demand for high quality of foods with the expanded implementation of foodservice into kindergarten, and to make the efficient use of resources, the necessity of introducing central production unit with cook/chill system into kindergarten foodservice is getting increased. The purpose of this study were to develop standardized recipe applicable to cook/chill system for kindergarten foodservice and to evaluate the microbial and sensory quality. For quantitty production of cook/chill system in kindergarten foodservice, Korean traditional starch foods were selected as menu items. The followings are summary of the results: 1. Standard recipes to produce Various Boiled Rice (Boriebap and Yackbap) and Rice Cake (Chapsal-pat-sirutuk) for cook/chill system have been developed. 2. The microbial quality of Boribap, Yackbap and Chapsal-pat-sirutuk during 10 days chilled storage was very excellent. And in this experiment, the stability of storage of standard recipes of Boribap, Yackbap and Chapsal-pat-sirutuk at cook/chill system was proved for 10 days. 3. In the result of sensory evaluation, apperance of Boribap was decreased significantly on the third day of storage (p<0.005). The rest of the item of sensory evaluation of Boribap has no significance between the first day and the third day of storage. The tenderness (p<0.05) and gelatinousness (p<0.005) of Yackbap had been rated high significantly in the third day of storage than the first day of storage. The rest of the item of sensory evaluation of Boribap has no significance between the first day and the third day of storage. The color and chewiness of Chapsal-pat-sirutuk was decreased significantly on the third day of storage (p<0.05). The rest of the item of sensory evaluation of Chapsal-pat-sirutuk has no significance between the first day and the third day of storage.
Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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1999.11a
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pp.224-229
/
1999
In the field of speech recognition, the research area can be classified into the following two categories: one which is concerned with the development of phoneme-level recognition system, the other with the efficiency of word-level recognition system. The resonable phoneme-level recognition system should detect the phonemic boundaries appropriately and have the improved recognition abilities all the more. The traditional LPC methods detect the phoneme boundaries using Itakura-Saito method which measures the distance between LPC of the standard phoneme data and that of the target speech frame. The MFCC methods which treat spectral transitions as the phonemic boundaries show the lack of adaptability. In this paper, we present new speech recognition system which uses auto-correlation method in the phonemic boundary detection process and the multi-layered Feed-Forward neural network in the recognition process respectively. The proposed system outperforms the traditional methods in the sense of adaptability and another advantage of the proposed system is that feature-extraction part is independent of the recognition process. The results show that frame-unit phonemic recognition system should be possibly implemented.
The Transactions of The Korean Institute of Electrical Engineers
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v.64
no.5
/
pp.779-785
/
2015
Recently, home energy management system (HEMS) for power consumption reduction has been widely used and studied. The HEMS performs electric power consumption control for the indoor electric device connected to the HEMS. However, a traditional HEMS is used for passive control method using some particular power saving devices. Disadvantages with this traditional HEMS is that these power saving devices should be newly installed to build HEMS environment instead of existing home appliances. Therefore, an HEMS, which performs with existing home appliances, is needed to prevent additional expenses due to the purchase of state-of-the-art devices. In this paper, an intelligent inference algorithm for EMS at home for non-power saving electronic equipment, called legacy devices, is proposed. The algorithm is based on the adaptive network fuzzy inference system (ANFIS) and has a subsystem that notifies retraining schedule to the ANFIS to increase the inference performance. This paper discusses the overview and the architecture of the system, especially in terms of the retraining schedule. In addition, the comparison results show that the proposed algorithm is more accurate than the classic ANFIS-based EMS system.
Bin Zhang;Yunzhao Li;Hongchun Wu;Wenbo Zhao;Chao Fang;Zhaohu Gong;Qing Li;Xiaoming Chai;Junchong Yu
Nuclear Engineering and Technology
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v.56
no.6
/
pp.1950-1958
/
2024
For the pressurized water reactor two-step calculation, the traditional assembly homogenization and two-group neutron diffusion calculation have been widely used. When it comes to the core pin-by-pin simulation, many models and techniques are different and unsettled. In this paper, the homogenization methods based on the pin discontinuity factors and super homogenization factors are used to get the pin-cell homogenized parameters. The heterogeneous leakage model is applied to modify the infinite flux spectrum of the single assembly with reflective boundary condition and to determine the diffusion coefficients for the SP3 solver which is used in the core simulation. To reduce the environment effect of the single-assembly reflective boundary condition, the online method for the SPH factors updating is applied in this paper, and the functionalization of SPH factors based on the least-squares method will be pre-made alone with the table of the group constants. The fitting function will be used to update the thermal-group SPH factors with a whole-core pin-by-pin homogeneous solution online. The three-dimensional Watts Bar Nuclear Unit 1 (WBN1) problem was utilized to test the performance of pin-by-pin calculation. And numerical results have demonstrated that PWR pin-by-pin core calculation has more accurate results compared with the traditional assembly-homogenization scheme.
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