• Journal of Korean Academy of Nursing
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• v.30 no.5
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• pp.1121-1132
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• 2000

Service quality is, unlike goods quality, an abstract and elusive term. However, quality is very important to marketers and consumers in that it has many strategic benefits in contributing to profitability of marketing activities and consumers' problem-solving activities. The main purpose of this study is 1) to explore the differences of perception between consumers and providers about nursing service quality. 2) to identify the useful tool between two tools measuring nursing service quality. To achieve these purposes of the study, the questionnaire was developed and distributed to 210 nurses who worked at seven subjected hospitals in Seoul. Also, 280 people who had a direct experience with the subjected hospital nursing services at the time of screening were involved. They were randomly selected at the seven subjected hospitals during August to September of 1998. Among them, 165 responses from nurses and 229 responses from others resulted in worthy finds. The measurement instrument for a nursing services quality evaluation was modified from the SERVQUAL model originated from Parasuraman, Zeithaml, and Berry (1988). The reliability coefficient of the scale was calculated and showed high degree of internal consistency (Cronbachs' Alpha = .9353). For data analysis, SPSS/PC was used for descriptive statistics, t-test, ANOVA and regression analysis. The results were as follows : 1) In the perception about nursing services quality, there were gap between consumers and providers. Especially the critical attributes in point of perception nursing services quality, naming satisfy, hygiene and performance factors, are very different contents. 2) In the comparison analysis of the usefulness tools it was turned out that SEVPERF model is more appropriate than SERVQUAL model. And in the analysis to identify the construct validity of the tool, it is turned out that the relationship between the constructing factors of the tool and the general satisfaction is significant.

• Journal of Korean Society on Water Environment
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• v.28 no.2
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• pp.247-254
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• 2012

Soil and Water Assessment Tool (SWAT) model has been widely used in estimation of flow and water quality at various watersheds worldwide, and it has an auto-calibration tool that could calibrate the flow and water quality data automatically from thousands of simulations. However, only continuous measured day flow/water quality data could be used in the current SWAT auto-calibration tool. Therefore, 8-day interval flow and water quality data measured nationwide by Korean Ministry of Environment (MOE) could not be used in SWAT auto-calibration even though long-term flow and water quality data in the Korean Total Maximum Daily Load (TMDL) watersheds available. In this study, current SWAT auto-calibration was modified to calibrate flow and water quality using 8-day interval flow and water quality data. As a result of this study, the Nash and Sutcliffe Efficiency (NSE) values for flow estimation using auto-calibration are 0.77 (calibration period) and 0.68 (validation period), and NSE value for water quality (T-P load) estimation (using the 8-day interval water quality data) is 0.80. The enhanced SWAT auto-calibration could be used in the estimation of continuous flow and water quality data at the outlet of TMDL watersheds and ungaged point of watersheds. In the next study, the enhanced SWAT auto-calibration will be integrated with Web based Load Duration Curve (LDC) system, and it could be suggested as methods of appraisal of TMDL in South Korea.

• Journal of the Korean Society for Precision Engineering
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• v.25 no.5
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• pp.60-68
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• 2008

The tool overhang length affects tool deflection and chatter that should be reduced for machined surface quality, productivity and long tool lift. The shortest tool setting algorithm that uses a safe space is proposed and applied with simulation software in NC machining. The safe space in the coordinate fixed in the tool is computed by the virtual machining system that simulates NC machining by stock model, tool model and NC code. The optimal tool assembly that has largest diameter and shortest length is possible using the safe space. This algorithm has been applied over fifty companies for safe and rigid tool setting. The collision accident between holder and stock was reduced from 3 to 0 a year and the productivity was incensed about 15% by using faster feed rate acceptable for shorten tool length.

• Journal of Korean Clinical Nursing Research
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• v.17 no.2
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• pp.123-137
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• 2011

Purpose: This study was conducted to develop standards ensuring nursing process-based care of patient admission and discharge, to develop a performance measurement tool evaluating the care applied according to the standards, and finally to determine validity of the standards and the tool. Methods: The standards and the tool were reviewed by a panel of experts and refined based on the panel's suggestions. Validity of the standards and the tool were examined through surveying a total of 302 hospital nurses. Results: The mean validity scores of the performance measurement standards and the tool were 4.11 and 4.09, respectively, out of 5.00. So the performance measurement standards and the tool in this study were found to be acceptable in evaluating quality of nursing care provided at patient admission and discharge. Conclusion: This result indicates that the performance measurement standards and the tool developed in this study are valid instruments to monitor and improve quality of nursing care for patient admission and discharge.

• Journal of Practical Engineering Education
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• v.8 no.2
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• pp.121-128
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• 2016

In injection molding process, the appearance quality issue occurs in most injection molded article. One of thermal designs for the mold was performed by increasing the cavity wall temperature with being as uniform as possible in any position. On the basis of the practical evaluation, the cavity wall temperature and finishing machined cavity surface under the optimum processing conditions are the most significant factors to avoid the appearance issue on the plastic part for a good cosmetic quality. Also, the wrong choice of gate type and location can have a considerable effect on the quality of a molded part and it's so important to keep the correct runner balance from each cavity. We've proposed the education training model of the practical tool technology course for the field oriented education to improve practical tool technology ability and optimized tooling design for injection molding quality which can be performed at the workplace substantially.

• Journal of Engineering Education Research
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• v.15 no.6
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• pp.98-102
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• 2012

This paper diagnose subjects and measures the learning ability of students based on the goal of developing an assessment tool for education productivity based on multi-aspect evaluation conducted by ICEE at Honam University. Furthermore, develop an assessment tool for education productivity that provides a motive to bring detailed improvements in teaching methods through the diagnosis. In addition, a method for compensating the issues and improving the quality of subject is suggested to develop learning ability of students through applying the assessment tool. An integrated operated system of CQI is desired to be built along with quality improvement of education through measuring academic quality by studying the methods for enhancing academic and learning ability achievement from analysis of the curriculum provided in the "ABEEK program". Through this study the current state of education productivity is presented through analyzing the difference between students who participated in the "ABEEK program" and who did not participate, and operating a comparison between the student's comprehension on their majors and liberal arts by the multi-aspect evaluation that has been conducted for 2 years.

• Proceedings of the Korean Society of Machine Tool Engineers Conference
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• 2002.10a
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• pp.450-455
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• 2002

Quality of endmill applied to high speed Machining can be classified in precision and tool life. Especially, Endmills are damaged easily when high speed machining are occurred vibration and deflection by thin and long shape of endmill, limitation of chip-pocket. Furthermore, Endmills are determined tool life by the quality of base material and the character of coating. This study have carried on research and analysis about grinding technique, circumference technique to improve precision that determine the quality of endmill. As the result of this study, that the technique is able to manufacture endmill applied to high speed Machining have been obtained.

• Transactions of Materials Processing
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• v.17 no.4
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• pp.278-283
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• 2008

This paper concerns the die face design for a heat protect panel aided by the finite element forming analysis in order to eliminate the surface defect and to improve the surface quality. The CAE procedure of the stamping process is introduced in order to reveal the reason of surface inferiorities and to improve surface quality. Complicated shape of the product induces the surface inferiorities such as wrinkling due to the insufficient restraining force of the forming blank and the non-uniform contact of the blank with the tools. This paper proposes a new guideline for the die design which includes the modification of tool shapes and addition of the draw-beads on the tool surface for ensuring the increased the restraining force with the uniform contact condition. The effectiveness of the proposed design is verified by the forming analysis and is confirmed by the tryout operation in the press shop. The analysis and test results show that the modified process parameters such as tool shapes and draw-beads can reduce the tendency of wrinkling and improve surface quality.

• IE interfaces
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• v.15 no.1
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• pp.64-72
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• 2002

Broaching machine is widely used for machining inner shaped slots in the work-pieces, and provides vertical motion (usually hydraulically powered) between tool and work-piece. In this study, we modelled the tool life process and investigated economic tool life of broaching machine. Tool life process is divided into wear-process and succeeding failure process. Wear process is defined as machining wear and failure process as 'chipping' occurred by random shock. We modelled wear process as linear regression function for products amounts and assumed failure process as Poisson process. Economic tool life is defined as the number of lots which minimizes average tool related cost per lot and analyzed by using age replacement policy technique. As tool-related cost factors, we consider tool replacement cost, tool maintenance cost and quality costs of products. The results of this study can be applied to analyze life process of general machining tools.

• International conference on construction engineering and project management
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• 2007.03a
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• pp.9-18
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• 2007

The success of a building design team is achieved as a result of a combination of multiple events/factors and interactions, and has a great impact on the quality of the building construction process. While most of previous studies have focused on quality of the construction process, the success of a design team has not been completely investigated. This paper presents the critical factors that impact the success of a building design team and describes an assessment tool to measure the successful performance of the design team with respect to the critical factors. The development of the assessment tool employs the concept of quality function deployment (QFD), a technique to measure the service quality of an organization.