• Korean Journal of Cognitive Science
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• v.10 no.2
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• pp.27-34
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• 1999

The main purpose of this paper is to propose a general dialogue flow in 'the a appointment scheduling dialogues' in German using the concept of dialogue acts. A basic a assumption of this research is that dialogue acts contribute to the improvement of a translation system. They might be very useful to solve the problems that syntactic and semantic module could not resolve using contextual knowledge. The classification of the dialogue acts was conducted as a work of VERBMOBIL project and was based on real dialogues transcribed by experts. The real dialogues were analyzed in terms of the dialogue acts. We empirically analyzed the sequences of the dialogue acts not only in a series of dialogue turns but also in one dialogue turn. We attempted to analyZe the sequences in one dialogue turn additionally because the dialogue data used in this research showed some difference from the ones in other existing researches. By examining the sequences in dialogue acts. we proposed the dialogue flowchart in 'the a appointment scheduling dialogues' 'Based on the statistical analysis of the sequences of the most frequent dialogue acts. the dialogue flowcharts seem to represent' the a appointment scheduling dialogues' in general. A further research is required on c classification of dialogue acts which was a base for the analysis of dialogues. In order to e extract the most generalized model. we did not subcategorize each dialogue acts and used a limited number of items of dialogue acts. However. generally defined dialogue acts need to be defined more concretely and new dialogue acts for specific situations should be a added.

• Korean Journal of Cognitive Science
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• v.18 no.1
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• pp.1-14
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• 2007

In a goal-oriented dialogue, speakers' intentions can be represented by domain actions that consist of pairs of a speech act and a concept sequence. Therefore, if we plan to implement an intelligent dialogue system, it is very important to correctly infer the domain actions from surface utterances. In this paper, we propose a statistical model to determine speech acts and concept sequences using conditional random fields at the same time. To avoid biased learning problems, the proposed model uses low-level linguistic features such as lexicals and parts-of-speech. Then, it filters out uninformative features using the chi-square statistic. In the experiments in a schedule arrangement domain, the proposed system showed good performances (the precision of 93.0% on speech act classification and the precision of 90.2% on concept sequence classification).