• Journal of Korea Trade
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• v.27 no.1
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• pp.192-210
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• 2023

Purpose - Vietnam has the fastest growing digital economy in Southeast Asia and is emerging as a critical overseas market for Korean banks in the post-COVID-19 era. Accordingly, many Korean banks entered the Vietnamese market to overcome the limitations of the saturated domestic financial market and create new revenue sources. This study examined the current status of digital finance in Vietnam and the cases of Korean banks that have succeeded in the Vietnamese market. Then, importance-performance analysis (IPA) was conducted on local customers, managers and staff members of Korean banks in Vietnam. Design/methodology - In this study, we analyzed the importance and satisfaction factors of mobile banking app usage in Vietnam through IPA. In particular, we identified the differences between the two groups by considering the viewpoint of customers who use mobile banking apps and that of managers and staff members who provide mobile banking services. Findings - The IPA results from the customer group and managers and staff members group were generally similar, but differences were observed in Ease of Use (Technology), Innovativeness (Organization), and Increase in Revenue (Economic). In the case of the customer group, Ease of Use (Technology) is located in the second quadrant, which shows low satisfaction compared to high importance. However, in the managers and staff members group, Ease of Use (Technology) is located in the first quadrant, which indicates high importance and high satisfaction. This difference in perception can cause complaints from local customers; thus, it is necessary to change the perception of the technological aspect for ease of use of mobile banking apps in consideration of the customer's position. In addition, it is necessary to allocate the resources invested in the Innovativeness (Organization) and Increase in Revenue (Economic) to Ease of Use (Technology). Originality/value - In this study, based on the HOTE framework, factors for using mobile banking apps were derived, and IPA was conducted targeting local customers (app user) and managers and staff members (app provider) of Korean banks in Vietnam. Through this, we presented the results of empirical analysis that can help Korean banks efficiently utilize limited resources and budgets.

• Journal of Digital Convergence
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• v.11 no.10
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• pp.305-311
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• 2013

The size of the market as the economy continues to evolve, in order to make the right decisions to accurately predict the economic problems the market has emerged as an important issues. To express the modern economic system, the largest of the various economic indicators, pillars stock indicators analysis and decision-making with a proper understanding of the problem for the application of the model is suitable for time-series data concealment HMM. Based on this time series model and the calculation of the time and cost savings dimension decrease techniques for the estimation and prediction of the model was applied to the problem was to verify the validity. As a result, the model predictions in both the short term rather than long-term predictions of the model estimates the optimal predictive value similar pattern very similar to both the actual data and was able to confirm that.

• Journal of Digital Convergence
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• v.3 no.2
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• pp.73-116
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• 2005

When people contact the government they can use a variety of channels. That is, they go in person to an office, use a telephone service, access information via the Internet, send a letter, or use a third party. Since the Australian Government first recognised the potential of online technology to improve service delivery in its 1997 Investing for Growth statement, it has articulated its policies and strategies for e-government in a number of papers. E-government involves government agencies delivering better programs and services online through the use of new information and communication technologies. The policy papers included Government Online-The Commonwealth's Strategy, launched in April 2000, and a new framework for e-government, Better Services. Better Government, launched in November 2002. Most recently, the Government released Australia's Strategic Framework for the Information Economy in July 2004. These papers outlined the broad directions and priorities for the future of e-government in Australia, and sought to maintain the momentum of agencies' actions under Government Online. One of its key objectives was for agencies to achieve greater efficiency in providing services and a return on their investments in ICT (Information and Communication Technology)-based service delivery. They also stated that investing in e-government should deliver tangible returns, whether they take the form of cost reductions, increased efficiency and productivity, or improved services to business and the broader community Implementation of the Government policy has led to considerable agency investment in ICT-based service delivery. However government policy also requires managers to ensure that program and service delivery is efficient and effective. Efficient and effective use of ICT has the potential to improve service delivery and to make financial savings. This paper outlines how people are using the channels to contact the government in Australia. It also examines the level of satisfaction they have with those services and their preferences and expectations. In addition, this paper aims at identifying the methods used by Australian Government to measure the efficiency and effectiveness of their delivery of services, and at assessing the adequacy of these methods.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.65-79
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• 2020

With the rapid development of China's economy, the aviation industry, as an important part of transportation services, has undoubtedly achieved rapid development. However, there is hardly any academic work that was based on the development of the top airlines in the Chinese airline industry. Hence, this study provides empirical research that takes into account the longitudinal development of the top 20 airlines in China from 2009 to 2018. The throughput volumes (cargo and passenger) of the airlines were analyzed by concentration indicators, namely the concentration ratio (CR), the Herfindahl- Hirschman index (HHI), the Gini coefficient, and the shift-share analysis (SSA). In this paper, the top 20 airlines have been analyzed in terms of the passenger and cargo throughput from 2009 to 2018. The calculation results of CR6, HHI and the Gini coefficient show that the airlines were extremely deconcentrated. In addition, by comparing the ABSGR of passenger and cargo throughput, it is shown that China's aviation industry is dominated by four airlines- Air China, China Eastern Airlines, China Southern Airlines and Hainan Airlines. In the future study, it is necessary to explore growth strategies to find niche markets for passenger and cargo transportation.

• Journal of Intelligence and Information Systems
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• v.29 no.4
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• pp.415-430
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• 2023

The Material·Part·Equipment industry is mostly an industry centered on small and medium-sized enterprises (SMEs) and is an important industry for revitalizing the local economy, which is the source of manufacturing competitiveness. In this study, we tried to derive the implications necessary for the development of the Material·Part·Equipment industries by analyzing the competitiveness of the Material·Part·Equipment industries in the Chungcheong region. To this end, we analyzed the industrial development stage and competitiveness of each region (Daejeon, Sejong, Chungnam, and Chungbuk) based on business scale factor, industrial growth rate, industrial specialization, and regional competitiveness for the Material·Part·Equipment industries in the Chungcheong region. Using data such as the number of employees, the number of businesses, and the amount of production in 2014 and 2019, significant industrial groups by region were identified considering the level of industrial specialization and regional competitiveness. In addition, by identifying the positions of these significant industrial groups in the stage of industrial development, suggestions for the development of the Material·Part·Equipment industries in the Chungcheong region were presented.

• Journal of Digital Convergence
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• v.15 no.6
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• pp.505-511
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• 2017

The purpose of this study is to identify the characteristic of the length of sentence of sports news articles compared with other sections, other newspaper and sports events. In order to achieve this purpose, 4 daily newspapers(Chosun Ilbo, Dong-A Ilbo, Kyunghyang Shinmun and MKsports) were selected as research sources. The length of sentence of collected articles was analyzed by One way ANOVA and Scheffe as post-hoc. The results of these analyses are summarized into three as follows: First, the length of sentence of news articles has significant difference by sections. To put it concretely, the sentences in politics section were the longest, and then economy, editorials comes. The sports section has the shortest sentences. Second, the length of sports articles has significant difference by newspapers. In particular, MK sports which is a sports-oriented newspaper has the shortest in the length of sentence of sports articles than other newspapers such as Chosun, Dong-A and Kyunghyang. Third, the length of sentence of sports articles has significant differences by the sports events. More specifically golf is the longest, and then basketball, soccer and baseball follows.

• Journal of Digital Convergence
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• v.12 no.9
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• pp.63-73
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• 2014

Park Geun-Hye Administration declares "Happy Korea, a New Era of Hope" as the administrative vision. 'The orientation to Happy Korea' includes the meanings of both improving the quality of life directly and solving the social problems. It is the Happy Korea-oriented technology that can solve the social problems. The Happy Korea-oriented technology is closely connected to a concept of 'platform' because it makes an impact on providers and customers, in turn, their transactions can offer convenience to the third party. Therefore this study explores the issues of the adoption of the Happy Korea-oriented software platform. In order to achieve this research objective, we firstly make literature review and interview field experts. Three issues of the adoption of the Happy Korea-oriented software platform are drawn: economy, technology, and human resource. In addition, we present some policy directions for implementing and diffusing the Happy Korea-oriented software platform.

• Journal of Digital Convergence
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• v.10 no.2
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• pp.55-61
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• 2012

This space is for the abstract of your study in English. Recently, we began to face a significant change in our daily lives due to the expansion of the use of smartphones. In this regard, this study aims at examining the mechanism of Smart Work, necessary for the creation of job, led by the use of smart devices, and ways of its development. Accordingly, this study defined concepts of Smart Work clearly and analyzed the convergence of information through IT, the exploitation of new markets, derived from information industry, along with foreign cases of job creation through ICT. Furthermore, change in people's cultural recognition is required for the place of smart Work. For example, cluster development based on the public-private cooperation will promote the creation of job. In addition, the cooperation of the academic world and the service industry will play a leading role in developing local economy. To attain this end, the policy support of government for Smart Work and the public-private cooperation are needed.

• Journal of Digital Convergence
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• v.17 no.10
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• pp.169-176
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• 2019

Recently, the Korean economy is congested with Japan's economic retaliation, the US-China trade war, the Bank of Korea's 0.25% base rate cut and Korea's economic growth forecast revision. The purpose of this study is to analyze the KOSPI, CPI, Treasury bonds(3 years) Interest rate & sales performance of all industries, and examine the impact of each index on the KOSPI. The analysis period is from January 2003 to June 2019, and the effect of each index on the KOSPI is analyzed. In numerical analysis, we performed correlation coefficients and regression analysis. In the model analysis, the distribution, quadrant, scatter, box-plot and impulse response were examined. This study examined the volatility and dynamic characteristics of each index. As a result, the KOSPI showed a high correlation with sales and Treasury bonds, but showed a very low correlation with the CPI. The KOSPI will continue to be affected by sales and interest rates.

• Journal of Digital Convergence
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• v.17 no.3
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• pp.47-54
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• 2019

The technical standard is an important factor in the national economy, and its importance is gaining more attention due to the emergence of the convergence industry. This is an essential element for implementing fusion technology because it ensures interoperability. Since standardization activities are essential for the growth of domestic SMEs, this study aims to diagnose the status of standardization activities of SMEs and to suggest policy directions accordingly. And we sought to clarify the status of the standardization activities of domestic SMEs and to draw some implications for the domestic promotion plan by examining the major promotion policies for overseas standardization successfully. As a result, it was found that the investment cost for the standard activities is burdensome, the professional manpower is needed, and the participation of SMEs is low due to the complexity of the standard technology. In addition, standardization activities have weaknesses in terms of technology protection, and SMEs tend to avoid technology disclosure. Therefore, in order to solve the difficulties of standardization of companies, it is necessary to establish cooperation system of supporting organizations. In order to promote standardization activities, it is necessary to establish legal basis necessary for technology protection.