• Journal of health informatics and statistics
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• v.43 no.4
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• pp.329-335
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• 2018

Objectives: In recent years, there has been an increased need for a way to extract desired information from multiple medical literatures at once. This study was conducted to confirm the usefulness of unstructured data analysis using previously published medical literatures to search for new indications. Methods: The new indications were searched through text mining, network analysis, and topic modeling analysis using 5,057 articles of atorvastatin, a treatment for hyperlipidemia, from 1990 to 2017. Results: The extracted keywords was 273. In the frequency of text mining and network analysis, the existing indications of atorvastatin were extracted in top level. The novel indications by Term Frequency-Inverse Document Frequency (TF-IDF) were atrial fibrillation, heart failure, breast cancer, rheumatoid arthritis, combined hyperlipidemia, arrhythmias, multiple sclerosis, non-alcoholic fatty liver disease, contrast-induced acute kidney injury and prostate cancer. Conclusions: Unstructured data analysis for discovering new indications from massive medical literature is expected to be used in drug repositioning industries.

• Journal of Korean Society for Quality Management
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• v.49 no.4
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• pp.595-607
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• 2021

Purpose: This study introduces a systematic framework to evaluate service satisfaction of cosmetic brands through online review analysis utilizing Text-Mining technique. Methods: The framework assumes that the service satisfaction is evaluated by positive comments from online reviews. That is, the service satisfaction of a cosmetic brand is evaluated higher as more positive opinions are commented in the online reviews. This study focuses on two approaches. First, it collects online review comments from the top 50 global cosmetic brands and evaluates customer service satisfaction for each cosmetic brands by applying Sentimental Analysis and Latent Dirichlet Allocation. Second, it analyzes the determinants that induce or influence service satisfaction and suggests the guidelines for cosmetic brands with low satisfaction to improve their service satisfaction. Results: For the satisfaction evaluation, online review data were extracted from the top 50 global cosmetic brands in the world based on 2018 sales announced by Brand Finance in the UK. As a result of the satisfaction analysis, it was found that overall there were more positive opinions than negative opinions and the averages for polarity, subjectivity, positive ratio, and negative ratio were calculated as 0.50, 0.76, 0.57, and 0.19, respectively. Polarity, subjectivity and positive ratio showed the opposite pattern to negative ratio, and although there was a slight difference in fluctuation range and ranking between them, the patterns are almost same. Conclusion: The usefulness of the proposed framework was verified through case study. Although some studies have suggested a method to analyze online reviews, they didn't deal with the satisfaction evaluation among competitors and cause analysis. This study is different from previous studies in that it evaluates service satisfaction from a relative point of view among cosmetic brands and analyze determinants.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.05a
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• pp.189-191
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• 2022

In modern society, messenger services are necessary to communication with others, and criminals are no exception. In representative cases of Burning Sun Gate(2018) and NthRoom(2019), messenger data analysis was used as a smoking gun to solve these criminal cases. Therefore messenger text analytics is critical for the resolution of crimes in a modern environment. also, it takes a lot of time to analyze messenger data in the digital forensic investigation process, so researchers in text mining need to be more effective to respond with the current situation In this paper, we study various natural language preprocessing(NLP) methods according to the characteristics of instant messages to effectively proceed with NLP analysis on instant messengers.

• Journal of the Korea Society of Computer and Information
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• v.24 no.2
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• pp.171-177
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• 2019

This paper aims to find the most effective feature selection method for the sake of opinion mining tasks. Basically, opinion mining tasks belong to sentiment analysis, which is to categorize opinions of the online texts into positive and negative from a text mining point of view. By using the five product groups dataset such as apparel, books, DVDs, electronics, and kitchen, TF-IDF and Bag-of-Words(BOW) fare calculated to form the product review feature sets. Next, we applied the feature selection methods to see which method reveals most robust results. The results show that the stacking classifier based on those features out of applying Information Gain feature selection method yields best result.

• Journal of Korean Institute of Industrial Engineers
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• v.41 no.1
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• pp.64-73
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• 2015

Recent emergence of spatial big data attracts the attention of various research groups. This paper analyzes the research trend on spatial big data by text mining the related Scopus DB. We apply topic model and network analysis to the extracted abstracts of articles related to spatial big data. It was observed that optics, astronomy, and computer science are the major areas of spatial big data analysis. The major topics discovered from the articles are related to mobile/cloud/smart service of spatial big data in urban setting. Trends of discovered topics are provided over periods along with the results of topic network. We expect that uncovered areas of spatial big data research can be further explored.

• International Journal of Advanced Culture Technology
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• v.7 no.4
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• pp.295-301
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• 2019

Since the third artificial intelligence boom was triggered by deep learning, it has been 10 years. It is time to analyze and discuss the research trends of deep learning for the stable development of AI. In this regard, this study systematically analyzes the trends of research on deep learning over the past 10 years. We collected research literature on deep learning and performed LDA based topic modeling analysis. We analyzed trends by topic over 10 years. We have also identified differences among the major research countries, China, the United States, South Korea, and United Kingdom. The results of this study will provide insights into research direction on deep learning in the future, and provide implications for the stable development strategy of deep learning.

• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.2
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• pp.19-25
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• 2018

With the development of IT technology, various services such as artificial intelligence and autonomous vehicles are being introduced, and many changes are taking place in our lives. However, if secure security is not provided, it will cause many risks, so the information security becomes more important. In this paper, we analyzed the research trends of main themes of information security over time. In order to conduct the research, 'Information Security' was searched in the Web of Science database. Using the abstracts of theses published from 1991 to 2016, we derived main research topics through topic modeling and time series regression analysis. The topic modeling results showed that the research topics were Information technology, system access, attack, threat, risk management, network type, security management, security awareness, certification level, information protection organization, security policy, access control, personal information, security investment, computing environment, investment cost, system structure, authentication method, user behavior, encryption. The time series regression results indicated that all the topics were hot topics.

• The Journal of Information Systems
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• v.30 no.4
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• pp.227-245
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• 2021

Purpose The purpose of this study is to examine the variables affecting user satisfaction through previous studies and to examine the differences between apps. Differences are based on factors that determine the quality of real estate service apps and derived by the topic modeling results. Design/methodology/approach This study conducts topic modeling to find factors affecting user satisfaction of real estate service apps using user reviews. Sentiment analysis is additionally conduct on the derived topics to examine the user responses. Findings Users give high sentiment scores for services that can manage factors such as usefulness of information, false sales, and hype. In addition, managing the basic services of app is an important factor influencing user satisfaction.

• Journal of Multimedia Information System
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• v.9 no.1
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• pp.61-68
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• 2022

The importance of online reviews is prevalent as more people access goods or places online and make decisions to visit or purchase. However, such reviews are generally provided by short sentences or mere star ratings; failing to provide a general overview of customer preferences and decision factors. This study explored and broke down restaurant reviews found on Google Maps. After collecting and analyzing 5,427 reviews, we vectorized the importance of words using the TF-IDF. We used a random forest machine learning algorithm to calculate the coefficient of positivity and negativity of words used in reviews. As the result, we were able to build a dictionary of words for positive and negative sentiment using each word's coefficient. We classified words into four major evaluation categories and derived insights into sentiment in each criterion. We believe the dictionary of review words and analyzing the major evaluation categories can help prospective restaurant visitors to read between the lines on restaurant reviews found on the Web.

• Journal of Korea Multimedia Society
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• v.25 no.2
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• pp.269-279
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• 2022

Though easy payment service is the most well accepted one among various fin-tech services, the users still face difficulties and feel embarrassed when they use it. Over the past few years, many studies have been done on the users' experiences of easy payment service but there are little studies directly exploring the users' inquiries on the web. In this paper, we analyzed users' questions on Kakao Pay, Naver Pay, and Samsung Pay in Naver Jisik-iN, the biggest inquiry service in Korea from 2019 to 2020. We used keyword analysis, association analysis, and sentiment analysis. We found out that each payment service has distinct inquiries from the users according to its platform which it is based on.