• 한국정보시스템학회지:정보시스템연구
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• 제21권3호
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• pp.137-161
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• 2012

The increasing interest in big data analysis using various data mining techniques indicates that many commercial data mining tools now need to be equipped with fundamental text analysis modules. The most essential prerequisite for accurate analysis of text documents is an understanding of the exact semantics of each term in a document. The main difficulties in understanding the exact semantics of terms are mainly attributable to homonym and synonym problems, which is a traditional problem in the natural language processing field. Some major text mining tools provide a thesaurus to solve these problems, but a thesaurus cannot be used to resolve complex synonym problems. Furthermore, the use of a thesaurus is irrelevant to the issue of homonym problems and hence cannot solve them. In this paper, we propose a semantic text mining methodology that uses ontologies to improve the quality of text mining results by resolving the semantic ambiguity caused by homonym and synonym problems. We evaluate the practical applicability of the proposed methodology by performing a classification analysis to predict customer churn using real transactional data and Q&A articles from the "S" online shopping mall in Korea. The experiments revealed that the prediction model produced by our proposed semantic text mining method outperformed the model produced by traditional text mining in terms of prediction accuracy such as the response, captured response, and lift.

• Journal of Korea Trade
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• 제24권8호
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• pp.171-188
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• 2020

Purpose - This is an exploratory study that aims to apply text mining techniques, which computationally extracts words from the large-scale text data, to legal documents to quantify trade claim contents and enables statistical analysis. Design/methodology - This is designed to verify the validity of the application of text mining techniques as a quantitative methodology for trade claim studies, that have relied mainly on a qualitative approach. The subjects are 81 cases of arbitration and court judgments from China published on the website of the UNCITRAL where the CISG was applied. Validation is performed by comparing the manually analyzed result with the automatically analyzed result. The manual analysis result is the cluster analysis wherein the researcher reads and codes the case. The automatic analysis result is an analysis applying text mining techniques to the result of the cluster analysis. Topic modeling and semantic network analysis are applied for the statistical approach. Findings - Results show that the results of cluster analysis and text mining results are consistent with each other and the internal validity is confirmed. And the degree centrality of words that play a key role in the topic is high as the between centrality of words that are useful for grasping the topic and the eigenvector centrality of the important words in the topic is high. This indicates that text mining techniques can be applied to research on content analysis of trade claims for statistical analysis. Originality/value - Firstly, the validity of the text mining technique in the study of trade claim cases is confirmed. Prior studies on trade claims have relied on traditional approach. Secondly, this study has an originality in that it is an attempt to quantitatively study the trade claim cases, whereas prior trade claim cases were mainly studied via qualitative methods. Lastly, this study shows that the use of the text mining can lower the barrier for acquiring information from a large amount of digitalized text.

• 대한물리의학회지
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• 제14권3호
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• pp.55-62
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• 2019

PURPOSE: Text-mining has been shown to be useful for understanding the clinical characteristics and patients' concerns regarding a specific disease. Low back pain (LBP) is the most common disease in modern society and has a wide variety of causes and symptoms. On the other hand, it is difficult to understand the clinical characteristics and the needs as well as demands of patients with LBP because of the various clinical characteristics. This study examined online texts on LBP to determine of text-mining can help better understand general characteristics of LBP and its specific elements. METHODS: Online data from www.spine-health.com were used for text-mining. Keyword frequency analysis was performed first on the complete text of postings (full-text analysis). Only the sentences containing the highest frequency word, pain, were selected. Next, texts including the sentences were used to re-analyze the keyword frequency (pain-text analysis). RESULTS: Keyword frequency analysis showed that pain is of utmost concern. Full-text analysis was dominated by structural, pathological, and therapeutic words, whereas pain-text analysis was related mainly to the location and quality of the pain. CONCLUSION: The present study indicated that text-mining for a specific element (keyword) of a particular disease could enhance the understanding of the specific aspect of the disease. This suggests that a consideration of the text source is required when interpreting the results. Clinically, the present results suggest that clinicians pay more attention to the pain a patient is experiencing, and provide information based on medical knowledge.

• Asia pacific journal of information systems
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• 제32권4호
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• pp.770-802
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• 2022

With the development of deep learning techniques, text mining is producing breakthrough performance improvements, promising future applications, and practical use cases across many fields. Likewise, even though several attempts have been made in the field of financial information, few cases apply the current technological trends. Recently, companies and government agencies have attempted to conduct research and apply text mining in the field of financial information. First, in this study, we investigate various works using text mining to show what studies have been conducted in the financial sector. Second, to broaden the view of financial application, we provide a description of several text mining techniques that can be used in the field of financial information and summarize various paradigms in which these technologies can be applied. Third, we also provide practical cases for applying the latest text mining techniques in the field of financial information to provide more tangible guidance for those who will use text mining techniques in finance. Lastly, we propose potential future research topics in the field of financial information and present the research methods and utilization plans. This study can motivate researchers studying financial issues to use text mining techniques to gain new insights and improve their work from the rich information hidden in text data.

• Journal of Information Technology Applications and Management
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• 제26권3호
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• pp.43-59
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• 2019

The goal of this paper is to investigate changes in North Korea's domestic and foreign policies through automated text analysis over North Korean new year addresses, one of most important and authoritative document publicly announced by North Korean government. Based on that data, we then analyze the status of text mining research, using a text mining technique to find the topics, methods, and trends of text mining research. We also investigate the characteristics and method of analysis of the text mining techniques, confirmed by analysis of the data. We propose a procedure to find meaningful tendencies based on a combination of text mining, cluster analysis, and co-occurrence networks. To demonstrate applicability and effectiveness of the proposed procedure, we analyzed the inaugural addresses of Kim Jung Un of the North Korea from 2017 to 2019. The main results of this study show that trends in the North Korean national policy agenda can be discovered based on clustering and visualization algorithms. We found that uncovered semantic structures of North Korean new year addresses closely follow major changes in North Korean government's positions toward their own people as well as outside audience such as USA and South Korea.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2015년도 추계학술대회
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• pp.1085-1089
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• 2015

과거의 텍스트마이닝기법은 텍스트 자체의 복잡성과 텍스트 내에 산재한 변수의 자유도 때문에 분석 알고리즘을 구현하는데 어려움이 있었다. 의미 있는 정보를 얻기 위하여 어렵게 알고리즘을 구현했다고 하더라도, 기계적으로 텍스트 분석에 소요되는 시간이 텍스트를 사람이 직접 읽어 분석 하는 것보다 많은 시간이 요구 되었다. 그러나 최근 하드웨어와 분석 알고리즘의 발전과 함께 빅데이터라는 기술이 등장하였으며, 앞에서 설명한 제약사항을 극복할 수 있게 되었고, 텍스트마이닝을 통한 분석이 현실세계에서 그 가치를 충분히 인정받고 있다. 만약, 텍스트의 탐색 수준에서 벗어나 마이닝을 통하여 분석이 가능하다면 텍스트 분석에 소비되는 인적, 물적 자원의 비용을 절감할 수 있기 때문에 공공분야에서 절실히 요구되는 창조적인 일에 더 많은 자원을 효과적으로 활용할 수 있을 것이다. 이에 본 논문에서는 인적 자원이 수작업으로 하는 공공분야 문서 분류의 결과값과 빅데이터 환경에서 텍스트마이닝기반의 문서내 단어 빈도수(TF-IDF)와 문서간 코사인 유사도(Cosine Similarity)를 활용한 공공분야 문서분류의 결과값을 비교하여 평가한다.

• Asia pacific journal of information systems
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• 제29권4호
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• pp.615-643
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• 2019

Now is the time for IS scholars to demonstrate the added value of academic theory through its integration with text mining, clearly outline how to implement this for text mining experts outside of the academic field, and move towards establishing this integration as a standard practice. Therefore, in this study we develop a systematic theory-based text-mining framework (TTMF), and illustrate the use and benefits of TTMF by conducting a text-mining project in an actual business case evaluating and improving hotel service quality using a large volume of actual user-generated reviews. A total of 61,304 sentences extracted from actual customer reviews were successfully allocated to SERVQUAL dimensions, and the pragmatic validity of our model was tested by the OLS regression analysis results between the sentiment scores of each SERVQUAL dimension and customer satisfaction (star rates), and showed significant relationships. As a post-hoc analysis, the results of the co-occurrence analysis to define the root causes of positive and negative service quality perceptions and provide action plans to implement improvements were reported.

• 한국항공운항학회지
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• 제31권4호
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• pp.19-27
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• 2023

In this study, a total of 2,584 domestic research papers with the keywords "Aviation Safety" and "Aviation Accidents" were subjected to Text Mining analysis. Various text mining techniques, including keyword frequency analysis, word correlation analysis, network analysis, and topic modeling, were applied to examine the research trends in the field of aviation safety. The results revealed a significant increase in research using the keyword "Aviation Safety" since 2015, with over 300 papers published annually. Through keyword frequency analysis, it was observed that "Aircraft" was the most frequently mentioned term, followed by "Drones" and "Unmanned Aircraft." Phi coefficients were calculated for words closely related to "Aircraft," "Aviation," "Drones," and "Safety." Furthermore, topic modeling was employed to identify 12 distinct topics in the field of aviation safety and aviation accidents, allowing for an in-depth exploration of research trends.

• International Journal of Computer Science & Network Security
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• 제22권3호
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• pp.396-404
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• 2022

Online social networks contain a large amount of data that can be converted into valuable and insightful information. Text mining approaches allow exploring large-scale data efficiently. Therefore, this study reviews the recent literature on text mining in online social networks in a way that produces valid and valuable knowledge for further research. The review identifies text mining techniques used in social networking, the data used, tools, and the challenges. Research questions were formulated, then search strategy and selection criteria were defined, followed by the analysis of each paper to extract the data relevant to the research questions. The result shows that the most social media platforms used as a source of the data are Twitter and Facebook. The most common text mining technique were sentiment analysis and topic modeling. Classification and clustering were the most common approaches applied by the studies. The challenges include the need for processing with huge volumes of data, the noise, and the dynamic of the data. The study explores the recent development in text mining approaches in social networking by providing state and general view of work done in this research area.

• 지능정보연구
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• 제20권1호
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• pp.133-148
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• 2014

최근 다양한 정보채널들의 등장으로 인해 빅데이터에 대한 관심이 높아지고 있다. 이와 같은 현상의 가장 큰 원인은, 스마트기기의 사용이 활성화 됨에 따라 사용자가 생성하는 텍스트, 사진, 동영상과 같은 비정형 데이터의 양이 크게 증가하고 있는 것에서 찾을 수 있다. 특히 비정형 데이터 중에서도 텍스트 데이터의 경우, 사용자들의 의견 및 다양한 정보를 명확하게 표현하고 있다는 특징이 있다. 따라서 이러한 텍스트에 대한 분석을 통해 새로운 가치를 창출하고자 하는 시도가 활발히 이루어지고 있다. 텍스트 분석을 위해 필요한 기술은 대표적으로 텍스트 마이닝과 오피니언 마이닝이 있다. 텍스트 마이닝과 오피니언 마이닝은 모두 텍스트 데이터를 입력 데이터로 사용할 뿐 아니라 파싱, 필터링 등 자연어 처리기술을 사용한다는 측면에서 많은 공통점을 갖고 있다. 특히 문서의 분류 및 예측에 있어서 목적 변수가 긍정 또는 부정의 감성을 나타내는 경우에는, 전통적 텍스트 마이닝, 또는 감성사전 기반의 오피니언 마이닝의 두 가지 방법론에 의해 오피니언 분류를 수행할 수 있다. 따라서 텍스트 마이닝과 오피니언 마이닝의 특징을 구분하는 가장 명확한 기준은 입력 데이터의 형태, 분석의 목적, 분석의 결과물이 아닌 감성사전의 사용 여부라고 할 수 있다. 따라서 본 연구에서는 오피니언 분류라는 동일한 목적에 대해 텍스트 마이닝과 오피니언 마이닝을 각각 사용하여 예측 모델을 수립하는 과정을 비교하고, 결과로 도출된 모델의 예측 정확도를 비교하였다. 오피니언 분류 실험을 위해 영화 리뷰 2,000건에 대한 실험을 수행하였으며, 실험 결과 오피니언 마이닝을 통해 수립된 모델이 텍스트 마이닝 모델에 비해 전체 구간의 예측 정확도 평균이 높게 나타나고, 예측의 확실성이 강한 문서일수록 예측 정확성이 높게 나타나는 일관적인 성향을 나타내는 등 더욱 바람직한 특성을 보였다.