• Title/Summary/Keyword: technology adoption

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Information Technology Adoption and Success Research Review in Small and Medium-sized Enterprises (중소기업의 정보기술 도입과 성과의 연구경향)

  • Kim, SungHyun;Jang, SiYoung;Jang, GeonOh
    • Journal of Digital Convergence
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    • v.11 no.3
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    • pp.199-207
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    • 2013
  • Small and Medium-sized Enterprises are the backbones of the national economy in production and employment. Information technology can contribute to strengthening the competitiveness of SMEs. This study aims to organize the comprehensive review of existing literature on the information technology adoption and success determinants in SMEs by comparing Korean domestic and aborad studies. The results show that domestic studies tend to be more quantitative research than the research aborad. Technology-Organization-Environment framework has been the most frequently deployed framework, and CEO support and user satisfaction factors are most frequently used in the adoption and success factors. With these findings we hope the future study should adopt more various theories and qualitative research methodologies.

Examining Bandwagon Effects on the Adoption of Kiosks for the Restaurant Owners (외식업체의 무인주문결제 키오스크 도입 의도 : 프랜차이즈 마케팅과 밴드왜건 효과)

  • Sung Wook KIM;Sungsoo Hwang
    • The Korean Journal of Franchise Management
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    • v.15 no.1
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    • pp.11-27
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    • 2024
  • Purpose: This study empirically examines the bandwagon effects on the adoption of Kiosks for the restaurants' owners. Utilizing Davis (1989)'s Technology Acceptance Model as a framework, this study contributes to the literature by adding a bandwagon effect variable. Bandwagon effect has been studied extensively on the consumer marketing domain in terms of end-user behavior, but not on the business owners' willingness to invest on the new technology. Research design, data, and methodology: Davis (1989)' Technology Acceptance Model with added a bandwagon effect variable was set as a theoretical model. Data was collected via survey instrument from restaurants' owners who purchased or are considering a Kiosk. Structural Equation Modeling was used to empirically test the proposed model. Results: Results show that bandwagon effect is indirectly affecting to the adoption of Kiosks via perceived usefulness, trustworthiness, and interests. The bandwagon effects are NOT directly affecting the adoption of Kiosks. Conclusion: The findings suggest that buyers of Kiosks as storeowners (not end users) consider buying them after storeowners check perceived interests and trustworthiness from others. Thus, there could be a practical implication that it is important to illustrate perceived interests for the business to the storeowners when marketing new technology.

Examining the Adoption of AI based Banking Chatbots: A Task Technology Fit and Network Externalities Perspective

  • Eden Samuel Parthiban;Mohd. Adil
    • Asia pacific journal of information systems
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    • v.33 no.3
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    • pp.652-676
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    • 2023
  • The objective of this study is to provide a deeper understanding of the factors that lead to the development and adoption of AI-based chatbots. We analyze the structural relationship between the organizational (externalities), systematic (fit), and the consumer-related (psychological) factors and their role in the adoption of AI-based chatbots. Founded on the theories of task-technology fit and network externalities, we present a conceptual model overlooking common perception-based theories (e.g., Technology Acceptance Model). We collected 380 responses from Indian banking consumers to test the model using the PLS-SEM method. Interestingly, the findings present a positive impact of all factors on consumers' intention to adopt AI-based chatbots. However, the interplays between these factors provide a mixed perspective for literature. Apart from employing a combination of factors that have been used to study technology adoption, our study explores the importance of externalities and their relationship with fit factors, a unique outlook often overlooked by prior research. Moreover, we offer a clear understanding of latent variables such as trust, and the intricacies of their interplays in a novel context. Thereby, the study offers implications for literature and practice, followed by future research directions.

The Critical Success Factors Influencing the Use of Mobile Learning and its Perceived Impacts in Students' Education: A Systematic Literature Review

  • Abdulaziz Alanazi;Nur Fazidah Binti Elias;Hazura Binti Mohamed;Noraidah Sahari
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.18 no.3
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    • pp.610-632
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    • 2024
  • Mobile Learning (M-learning) adoption and success in supporting students' learning engagement mainly depend on many factors. Therefore, this study systematically reviews the literature, synthesizes and analyzes the predictors of M-learning adoption, and uses success for students' learning engagement. Literature from 2016 to 2023 in various databases is covered in this study. Based on the review's findings, the factors that influence students' learning engagement when it comes to M-learning usage and adoption, can be divided into technical, pedagogical, and social factors. More specifically, technical factors include mobile devices availability and quality, connectivity to the internet, and user-friendly interfaces, pedagogical factors include effective instructional design, teaching methods, and assessment strategies, and social factors include motivation of students, social interaction and perceived enjoyment - all these factors have a significant impact on the M-learning adoption and use success. The findings of the review also indicated that M-learning has a key role in enhancing the learning engagement of students through different ways, like increasing their motivation, attention, and participation in their process of learning, paving the way for interaction and building relationships opportunities with peers and instructors, which in turn, can lead to strengthening the learning environment. The implications of these findings extend beyond immediate educational contexts, offering vital insights for future educational technology strategies and policy decisions, particularly in addressing global educational challenges and embracing technological advancements in learning.

Influencing Factors on Consumers' Smartphone Adoption

  • Park, Mi-Youn;Sun, Zhenbao;Hwang, Kum-Ju;Lee, Il-Han
    • Journal of Information Technology Applications and Management
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    • v.19 no.2
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    • pp.17-38
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    • 2012
  • The purpose of this study is to investigate the research model attempting to explain factors influencing consumers' attitude towards Smartphone adoption and behavioral intention to use a Smartphone. The 357 sets of data are tested against the model using SEM (structural equation model). The research results reveal that organizational and social influences, consumers' self-actualization, and trust affect consumers' attitude towards Smartphone adoption, and behavioral control influences behavioral intention. Implications of the findings suggest that Smartphone should be approached with a holistic view, suggesting that Smartphone research should emphasize Smartphone as a convergent device including both hardware and software with services and applications. Research results are discussed, and limitations of the current study and future research are presented.

Factors Affecting the Adoption of Supply Chain Management Systems (공급체인관리시스템 도입에 영향을 주는 요인)

  • Suh Chang-Kyo;Park Jong-Chae;Jeong Eun Hee
    • The Journal of Information Systems
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    • v.12 no.2
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    • pp.165-187
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    • 2003
  • This study examined the factors that make Korean companies adopt supply chain management systems. By adding a group of inter-organizational factors, we extended an innovation-theory-based research model to study the information technology adoption. Sixty three questionnaires from 700 leading companies in Korea were collected and analyzed. Independent variables of the research included environmental, organizational, innovation, and relational characteristics. We found that supply chain management systems in Korean companies are at the initial stage of the adoption, in general. This research also found that company's environmental characteristics have insignificant relationship with the adoption of supply chain management systems. In addition, organizational characteristics (the support of top management, the size of organization, and the information technology infrastructure), innovation characteristics of the supply chain, and the power exercised over the supply chain played important roles in adopting supply chain management systems.

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An Empirical Study of Relationships among IT Capability, Trust, and Attitude on RFID Adoption in Korea

  • Lim, Se-Hun;Kim, Soh-Young;Kim, Jin-Soo
    • Journal of Digital Convergence
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    • v.7 no.1
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    • pp.99-109
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    • 2009
  • Recently, many enterprises are interest in implementing Radio Frequency IDentification (RFID). However, they have some difficulty in implementing RFID because of incompleteness of RFID technology and uncertainty of Return on Investment (ROI). Even though usefulness of RFID are recognized, many enterprises are just interested in planning of RFID rather than implementation of RFID. Among successful factors of RFID implementation, Information Technology (IT) capability is the most important one. If enterprises have systematic IT capability, it would make positive attitude to implement RFID. In addition, it will provide trust about RFID and promote adoption of RFID implementation. This study, therefore, empirically analyzed the relationships of trust, attitude, IT capability, and intention to RFID adoption using Partial Least Squares (PLS) approach. The result show useful guidelines and practical implication in implementing RFID.

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Mobile Video Telephony Service Adoption : A Value-based Approach

  • Park, Jong-Sung;Lee, Jung-Hoon;Woo, Hyeok-Jun
    • Journal of Information Technology Applications and Management
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    • v.17 no.2
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    • pp.111-132
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    • 2010
  • Korean telecommunications industry has a large scale market and boasts on high service quality and high technologies enough to provide the mobile video telephony service(the VTS) satisfactorily. For many years, Korean telecommunications companies have been investing enormous amount of money to advertise their VTS widely and to allow their customers to change their cell phones for the 3G(the third generation) devices indispensable for the VTS. However, despite their efforts, the VTS adoption rate in Korea is very low as of January, 2010 and it seems that customers seldom feel the necessity to use. From this viewpoint, it becomes necessary to identify antecedents influencing the intention to use for the VTS empirically. For this purpose, we have proposed several hypotheses from the perspective of the Value-based Adoption Model(VAM). We conducted a survey and found the several factors which influence the value perception of VTS.

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Roles of Threat and Coping Appraisal in Adoption of Green Information Technology: Ordered Protection Motivation Theory Perspective

  • Lee, Namyeon;Jin, Yanshou;Kwon, Ohbyung
    • Asia pacific journal of information systems
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    • v.23 no.2
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    • pp.87-109
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    • 2013
  • While many surveys show very positive attitudes on the part of consumers towards eco-friendly products, the market share actually reflecting green IT purchases remains low in most countries. The motivations behind green IT purchase behavior are still obscure. Several studies have addressed the question of green IT diffusion from economic and normative viewpoints in an attempt to interpret IT adoption behavior. This study comes at the question from a different angle, namely negative frame, examining threat and coping behaviors using the Ordered Protection Motivation (OPM) model and threat appraisal theory. The results show that attitudes toward fairness and positive change, which are precedents of threat appraisal, play an important role in determining threat appraisal. Perceived threats in the green IT arena include habit change and ecological change. Appraisal for coping with these threats directly affects initial adoption behaviors regarding available green IT, and then indirectly encourages the purchase of new green IT products.

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An Exploratory Study on the Core Technology of the Fourth Industrial Revolution and Information Security Organization: Focusing on Firm Performance (4차산업혁명 핵심기술 도입 및 정보보호조직에 관한 탐색적 연구: 성과측면에서의 비교분석)

  • Kim, Kihyun;Cho, Hyejin;Lim, Sohee
    • Knowledge Management Research
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    • v.21 no.1
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    • pp.41-59
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    • 2020
  • This explorative study examines the difference in firm performance according to the adoption of the core technology of the Fourth industrial revolution, including artificial intelligence(AI), internet of things (IoT), cloud computing, and big data technology. Additionally, we investigate the importance of internal organizational structure exclusively responsible for information security. We analyze unique microdata offered by the Korea Information Society Development Institute to examine the impact of the adoption of the new technologies and the existence of organizational structure for information protection on firm performance, i.e., firm sales. By considering the core information technology as powerful knowledge assets, we argue that the adoption of such technology leads firms to have comparative advantage comparing to the competitors. Also, we emphasize the need to consider the organizational structure suitable for information security, which can become a structural asset of a firm.