• Title/Summary/Keyword: support/reputation

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LCT: A Lightweight Cross-domain Trust Model for the Mobile Distributed Environment

  • Liu, Zhiquan;Ma, Jianfeng;Jiang, Zhongyuan;Miao, Yinbin
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.2
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    • pp.914-934
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    • 2016
  • In the mobile distributed environment, an entity may move across domains with great frequency. How to utilize the trust information in the previous domains and quickly establish trust relationships with others in the current domain remains a challenging issue. The classic trust models do not support cross-domain and the existing cross-domain trust models are not in a fully distributed way. This paper improves the outstanding Certified Reputation (CR) model and proposes a Lightweight Cross-domain Trust (LCT) model for the mobile distributed environment in a fully distributed way. The trust certifications, in which the trust ratings contain various trust aspects with different interest preference weights, are collected and provided by the trustees. Furthermore, three factors are comprehensively considered to ease the issue of collusion attacks and make the trust certifications more accurate. Finally, a cross-domain scenario is deployed and implemented, and the comprehensive experiments and analysis are conducted. The results demonstrate that our LCT model obviously outperforms the Bayesian Network (BN) model and the CR model in our cross-domain scenario, and significantly improves the successful interaction rates of the honest entities without increasing the risks of interacting with the malicious entities.

Fault Prediction of a Telecommunications Network using Association Rules Mining based on Voice of the Customer (VOC 기반 연관규칙 마이닝을 이용한 통신선로설비의 장애 예측)

  • Na, Gijoo;Han, Insup;Cho, Namwook
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.4
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    • pp.13-24
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    • 2015
  • Customer complaints handling helps organizations to retain existing customers and attract new customers, as well. As Voice of the Customer (VOC) is one of the main sources of customer complaints, many organizations utilize VOC to enhance customer satisfaction. Effective management of VOC has been proved as one of the best ways to maintain organization's brand image and reputation. In spite of its importance, little has been reported on the utilization of VOC to detect faults in a telecommunication industry. In this paper, association rule mining based on VOC is used to identify root fault causes of a telecommunications network. To do that, VOC of a Communication Service Provider has been collected first. Then, association rule mining has also been conducted with various support and confidence levels. As a result, root fault causes of the telecommunications network can be identified. It is expected that this study can be used as a basis for decisions about customer satisfaction management such as preventive maintenances or reduction of the customer maintenance cost.

Critical Factors Affecting Employers' Satisfaction with Accounting Graduates in Hanoi

  • NGUYEN, Hoan;NGUYEN, Lien Thi Bich;NGUYEN, Hong Nhung;LE, Thanh Ha;DO, Duc Tai
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.613-623
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    • 2020
  • In recent years, many firms have built a good recruitment policy, focusing on the requirements set for candidates to meet the employers' satisfaction; they often have certain requirements for each accounting job's position. The study aims to identify and measure factors affecting the employers' satisfaction with accounting graduates in Hanoi, the important locus of firms' labor force. We conducted a questionnaire consisting of 16 observation variables with a 5-point Likert scale. Independent variables were measured from 1 "without effect" to 5 "strongly". Based on the literature review and results of interviews, a total of 150 questionnaires were sent to participants; 135 of them met the standards and were subject to be analyzed. The results of Cronbach's alpha, Exploratory Factor Analysis (EFA) and Multiple Regression Analysis (MRA) identify three main determinants influencing the employers' satisfaction with accounting graduates in Hanoi, including students' experience before graduating (SEG), reputation of universities (RU), and university's recruitment support policy (RSP). Based on the findings, some recommendations have been proposed to help universities design training programs for creating better satisfactions for employers in the future. On this basis, the authors propose a number of recommendations to improve the employers' satisfaction with accounting graduates in Hanoi.

Construction of Production System for The Automotive Components at Press processes (자동차 부품 프레스공정의 생산시스템 구축)

  • Shon, Jae-yul
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.8 no.3
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    • pp.54-61
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    • 2009
  • General manufacturing process of the manufacturing time and manufacturing process problems have a problem. In the past, in the manufacturing process the data by hand has been. Therefore, the production performance management information, and materials input, output information, equipment information of the failure of the management problems emerged. Through this research, improvements in real-time production information to collect distribution and overall productivity will increase the efficiency of the system. the production process to improve the quality of management, efficient production methods are presented. is a stable quality control. POP system The new building should be. This is the executive or administrative decisions support. It increases productivity, efficiency, and reduce production costs, increase product reliability. This will increase the company's reputation. This increases the competitiveness of enterprises. POP system toward the future with the new destroyer to prepare for our company. Collectively POP system build this research improves the reliability of the product. Improves the quality of customer service. The expansion of product sales is. increase the competitiveness of enterprises. companies should prepare for the future of the business.

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Park Tae-hwan v. The Korean Olympic Committee: The Breakdown of Sports Jurisprudence in Korea

  • Phillips, Joe;Lim, Suk-Jun
    • Journal of Arbitration Studies
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    • v.26 no.3
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    • pp.93-119
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    • 2016
  • Park Tae-hwan, the Korean Olympic gold medal swimmer, was suspended for eighteen months by the International Swimming Federation (FINA) in September 2014. Park completed his suspension in March 2016, but the Korea Olympic Committee (KOC), relying on its Article 5.6, then prohibited him from joining the national team for an additional three years for the same doping violation. The KOC's penalty exceeded that provided by the World Anti-Doping Code, which governs the Olympics and most international sports federations, and contravened well-established precedent from the Court of Arbitration for Sport (CAS). The KOC, along with the Korea Swimming Federation, maintained the suspension until decisions by the Seoul Eastern District Court and CAS forced them to retract the penalty. We describe the sports regulations and arbitration decisions governing the Park case, how each side used the law to support their positions, the flaws in the KOC's legal analysis, and the case's resolutions by the Korean court and CAS. Finally, because this legal conflict has damaged the KOC's reputation, created uncertainty over the committee's doping penalties, and undercut the authority of the World Anti-Doping Code and the CAS in Korea, we recommend institutional changes in Korea's sports jurisprudence.

The effect of repeated Korean pop song on 'misery loves company' (https://www.youtube.com/watch?v=DRPJZ3iH71Q)

  • Ko, Kyung Ja
    • CELLMED
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    • v.8 no.4
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    • pp.21.1-21.2
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    • 2018
  • The aim of this article is to argue that repeated singing helps to feel 'misery loves company.' Folksong is popular music in the past. Korean folk songs have almost repetitive chorus. The repetitive refrain is made easy for everyone to follow. So, people become comrades who share the chorus together. Repetitive music makes people more intimate and more intimate. So, people feel that they share thoughts and feelings with music. It gives me energy to never give in to destiny. So, they encourage each other to be worth living. They sing together and sympathize and comfort each other's pain. 'Hook song' is the most popular form in these days in Korean music. The form of K-pop (Korean pop), which is gaining popularity worldwide, has many repetitions and concentration of melody. BTS (Bang Tan Sonyundan, Boyband) also tells teens around the world through repetitive melodies that "Let's share our joy and sorrow." This is the highest value of music therapy. BTS is a Korean boy band that has gained a worldwide reputation. Recently, their songs are affecting teenagers all over the world. In this way, the author thinks that the repetition of folk songs was reborn as a 'Hook song' and the repetitive form of music is a good way to give support to anyone. The author thinks this is best accomplished by singing 'misery loves company.'

Medical Error Disclosure: 'Sorry' Works and Education Works! (의료오류 공개 교육의 현재와 나아가야 할 방향)

  • Myung, Sun Jung
    • Korean Medical Education Review
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    • v.21 no.1
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    • pp.13-21
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    • 2019
  • Patient safety and medical errors have emerged as global concerns and error disclosure has been established as standards of practice in many countries. Disclosure of medical errors to patients and their families is an important part of patient-centred medical care and is essential to maintaining trust. However, physicians still hesitate to disclose errors to patients despite their belief that errors should be disclosed. Multiple barriers such as fear of medical lawsuits and punishment, fear of damaging their professional reputation, and diminished patient trust inhibit error disclosure. These barriers as well as lack of training or education programs addressing error disclosure contribute to a low estimated disclosure rate in real situations. Nowadays, the importance of patient safety education including error disclosure is emphasized and related research is increasing. In this paper, we will discuss the background of medical error disclosure and studies on education programs related to error disclosure. In this regard, we will examine the content and methods currently being taught, discuss the effects or outcomes of such education programs and obstacles or difficulties in implementing them. Finally, the direction of future error disclosure education, support systems, and education strategies will also be covered.

Journal of Korean Neurosurgical Society from 2001 to 2006, the Pivotal Period of Transition and Preparation for Making Great Stride

  • Yang, Hee-Jin
    • Journal of Korean Neurosurgical Society
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    • v.62 no.2
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    • pp.131-135
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    • 2019
  • In the circumstances of overflowing numbers of medical journals, progress of their own medical journal is one of the primary concerns of many medical societies. Among the 46-year-history of Journal of Korean Neurosurgical Society (JKNS), it undertook a period of important transition and preparation to take off for journal with international reputation during the period from 2001 to 2006. The overall process of manuscript handling, peer review, and editorial work has undergone systematic improvement. Workshops for authors, reviewer and editors were held, which were very helpful to improve the quality of submitted manuscript, peer review and editorial processing. Articles on the history, current status of the JKNS, citations and the change of proportion of types of articles were published, which provided insight about present condition and direction for further progress. It was changed into English journal in 2005. These efforts resulted in registration of the journal Chemical Abstract Service in 2005 and Science Citation Index Expanded in 2008 and SCOPUS in 2009. Now JKNS has become international journal, with about half of the submitted manuscripts from abroad, with increasing impact factor. Along with the effort of Korean Neurosurgical Society (KNS) members and support of KNS, dedication of Professor Dong Gyu Kim for the progress of JKNS is worth remembering, who served as Editor-in-Chief of JKNS during this period.

Relationship between Product Characteristics and Customer Purchase Intention in Cross-Border Online Shopping: Focus on Chinese Consumers

  • FU, Yi;KIM, Jae-Hyeon;CHO, Sung-Eui
    • The Journal of Economics, Marketing and Management
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    • v.10 no.6
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    • pp.47-57
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    • 2022
  • Purpose: This study explored the relationship between product characteristics and customer purchase intention in cross-border online shopping. Research design, data, and methodology: Through literature review, the research model of product characteristics and consumers' purchase intention is constructed, and trust is taken as a medium variable. Based on the survey data of Chinese consumers, empirical analysis and hypothesis verification are conducted. This study used SPSS version 21 to confirm the reliability and validity of the research model. To confirm the media effect of the model in this study, the Sobel Test was used. Results: The results of hypothesis identification of this research model showed that 8 of the 11 hypotheses were adopted and 3 were rejected. Results confirmed the relationship between product characteristics (specification, diversity, reputation, novelty, quality) and customer purchase intention. Conclusions: The result from this study had particular theoretical significance for improving the research on cross-border online shopping systems to improve the safety and satisfaction of customers in cross-border online shopping.

The Effect of Corporate Governance on Corporate Social Responsibility Disclosure and Performance

  • RATMONO, Dwi;NUGRAHINI, Dian Essa;CAHYONOWATI, Nur
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.933-941
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    • 2021
  • This research aims to test the effect of corporate governance factors on corporate social responsibility (CSR) disclosure and its impact on a company's financial performance. The factors of corporate governance referred to in this research are foreign ownership, state ownership, number of board of commissioners, the proportion of independent commissioners, and educational background of commissioners' board. Based on the purposive sampling method, 194 companies were selected with a total of 582 observations. The data analysis used in this study was the Structural Equation Model (SEM) approach by using the alternative Partial Least Square (PLS) method. The results of this research indicated that state ownership, number of board of commissioners, and the proportion of independent commissioners had a significant positive effect on CSR disclosure. While the foreign ownership and the educational background of the commissioners' board have had an insignificant effect on CSR disclosure. Then, CSR disclosure had a significant positive effect on the companies' financial performance. The findings of this study suggest that the positive effect of the CSR disclosure on performance is because the disclosure is able to improve the company's reputation; the more social activities are carried out will improve the customers' loyalty as well as the support from other stakeholders which in turns will improve the company's performance.