• Title/Summary/Keyword: supplier competency

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A Study on Relative Importance and Priority of the Competency of B2B Salesperson Using AHP : Gap in Perception between Suppliers and Buyers (AHP 분석을 활용한 B2B 영업사원 역량의 상대적 중요도와 우선순위 연구 : 공급사와 구매사 간의 인식차이)

  • Ahn, Byeonghoon;Kim, Seung-chul;Lee, Taewon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.191-203
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    • 2020
  • This study aims to present the differentiating factors of B2B salesperson competency through comparing the suppliers and buyers in Korean steel industry in their perception on the importance and priority of B2B salesperson competency. Based on previous studies, analysis on B2B salesperson competency has been analyzed using the B2B salesperson performance competency measure factors and appropriately reorganizing them for better application to the steel industry. The required performance competencies of B2B salesperson can be categorized into 3 different types, namely social exchange competency, advisory sales competency, and skill & knowledge competency. AHP analysis was performed for analyzing the relative importance of B2B salesperson competency based on the factors of previous studies, in which categorization of the aforementioned types had been done. As the result, first, it has been confirmed that there is a difference in 1st layer main factors between the supplier group and buyer group. The supplier group valued the advisory sales competency, while the buyer group valued skill & knowledge competency. Second, it has been proved that there is same result of relative importance in 2nd detailed factors between the supplier group and buyer group. Both group confirmed that customer member, identify customer needs and communication skill are very important factors. Third, as the result of analysis on the gap between B2B salesperson competency of the suppliers and buyers, the gap in the product knowledge and sales team member need improvement for buyer's satisfaction according to overall results of relative importance and priority. The steel supplier was able to develop B2B salesperson competency according to the buyers' needs based on the result of this study, and furthermore it is expected that this study will be able to contribute to increase in buyer competitiveness through differentiation in B2B salesperson competency.

Analysis of Factors Influencing on Food Supplier Selection Criteria in the Health-care Foodservice Operations (의료기관의 식자재 공급자 선정기준에 영향을 미치는 요인 분석)

  • Kim, Jeong-Ri;Choe, Seong-Gyeong;Gwak, Dong-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.372-386
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    • 2002
  • The purposes of this study were to find factor which influence on the selection criteria of food supplier. Questionnaire were distributed to 52 general hospitals with more than 400 beds located in Seoul and Kyongin province, and responded questionnaires were collected from 44 dietetic departments (84.6%) and 18 purchasing departments (34.6%). The main results of this study can be summarized as follows: (1) supplier selection criteria include quality, service, cost and supplier competency. (2) With having been met with tight competition and market opening, hospitals plan a strategy to improve quality, service and they tend to have more interest in various supplier selection criteria. (3) Purchasing departments estimate more highly the rate of reflection in considering supplier selection criteria than the rate of importance about cost criteria, which reveals that purchasing departments sensitively respond to cost cutdown. (4) When selecting suppliers, a significant(p<.01) influence of stability of supplier industry environment on the selecting criteria such as the importances of quality, service, and supplier quality are recognized only after recognizing the stability of food delivery industry. Food supplier industry secures stability more quickly through major companies' participation in food distribution industry and this will reveal the importance of supplier selection criteria. (5) Suppliers which are selected by the quality criteria, service criteria, supplier quality criteria make efforts to communicate with foodservice departments, to give more proper information about substitute food, new product, and to make commitments, while suppliers which are decided by cost criteria do not establish supportive relationships with foodservice departments.

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Process for Software Product Evaluation and Life Cycle (소프트웨어 제품 평가 및 생명 주기 프로세스)

  • Choi, Sung-Woon
    • Proceedings of the Safety Management and Science Conference
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    • 2007.04a
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    • pp.437-448
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    • 2007
  • This paper introduce information technology of software process assessment. It consists of eight parts such as concepts and introductory guide, a reference model for processes and process capability, performing an assessment, guide to performing assessments, an assessment model and indicator guidance, guide to competency of assessors, guide for use in process improvement, and guide for use in determining supplier process capability.

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The Impact of Social Capital of Manufacturing Companies on Relationship Performance (제조기업의 사회자본이 공급사슬 관계 성과에 미치는 영향)

  • Noh, Hyeyoung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.143-155
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    • 2020
  • The relationship between companies in the supply chain is a core competency of the company and key indicator which determines the survival of a company. Therefore, companies are investing in efforts for inter-company relations, and related studies have been conducted for a long time. However, in the supply chain, the positions and characteristics of suppliers and buyers are not the same. Therefore, research is needed to better understand and respond to other characteristics of the relationship between suppliers and buyers. The purpose of this study was to identify the characteristics of the resources held between the buyer and the supplier through social capital, which is a value asset that can be used as a resource created through social relations, and whether it affects the commitment of the relationship. In addition, The core of this study was to statistically analyze the differences between suppliers and buyers through this analysis. This study was conducted by surveying companies that are suppliers and buyers along the supply chain. The difference between the supplier and the buyer was revealed through empirical analysis, and statistically, the difference between the two groups was also revealed. As a result of the analysis, the higher the involvement of the buyer, the more significant the result of structural capital was, and the result was statistically opposite to the supplier. As for the relationship capital, quantitative and qualitative relationship capital had different effects on the commitment. Both the supplier and the buyer had a positive effect on relationship performance. However, the effect of emotional commitment on non-financial relationship performance has a greater degree of influence on suppliers, and it appears in statistical differences. This study revealed differences in the relationship between suppliers and buyers, and found that different investments and efforts were required for each group.

Support Project for the Establishment of a Smart Factory for the Win-win between Large and Small Businesses Performance Analysis of the Adopting Company (대·중소 상생형 스마트공장 구축 지원 사업 도입기업에 대한 성과분석)

  • Seo, Hongeil;Kim, Taesung
    • Journal of the Korea Safety Management & Science
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    • v.24 no.2
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    • pp.135-142
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    • 2022
  • The smart factory is an important system that can reduce defects, maximize productivity, and respond to customer needs, from the labor-intensive era of traditional small and medium-sized manufacturing companies through the automation era to CPS using ICT. However, small and medium-sized manufacturers often fall short of the basic stage due to economic and environmental constraints, and there are many companies that do not even recognize the concept of a smart factory. In this situation, to expand the smart factory of small and medium-sized enterprises, the project to support the establishment of a smart factory for the win-win between large and small enterprises. The win-win smart factory construction support project provides a customized differentiation program support project according to the size and level of the company for all domestic manufacturing SMEs regardless of whether or not they are dealing with Samsung. In this study, we analyze the construction status and introduction performance of companies participating in the win-win smart factory support project to find out whether they have been helpful in management and to find efficient ways to improve support policies, and to suggest the direction of continuous support projects to improve the manufacturing competitiveness of SMEs in the future.

Supply Chain Management from the Strategic Perspective through the Theory of Constraints (TOC 이론을 기반으로 한 전략적 관점에서의 공급사슬관리)

  • 간형식;김기주;황재훈
    • Journal of Korea Society of Industrial Information Systems
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    • v.7 no.3
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    • pp.95-106
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    • 2002
  • As the information technology including Internet not only opened the cyber world but also has evolved as a platform that enables a new generation of businesses and remolds the shape of thinking and the rules of supply chain management (SCM). By using the Theory of Constraints, which seems simple but robust to review the traditional SCM context, the paper proposes a conceptual framework to handle the SCM issues. From the strategic perspective, this paper focuses on three policy constraints: supplier-manufacturer oriented constraints, manufacturer-distributor oriented constraints, and supply chain oriented constraints. To optimize the throughput and sustain the competitiveness of supply chain members in the dynamic business environment, the companies should utilize the potential competency of information technology and consistently perform the activities of removing and/or reinforcing the constraints.

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Analysis of Concentrate Competency for Cambodian Building Construction Projects (캄보디아 건축 사업 진출을 위한 우선적 확보역량분석)

  • Jang, Hyoun-Seung;Son, Bo-Sik
    • Korean Journal of Construction Engineering and Management
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    • v.14 no.2
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    • pp.45-55
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    • 2013
  • Recently, with achieved US$ 500 Billion international cumulative construction order, the Korean government presented overseas construction industry visions for international orders of US$ 100 B and entering the top five countries in global construction market. Also, Korean companies are developing strategies for expansion of international markets especially focused on company competitiveness as a target market. Therefore, this study aims to analysis of competitiveness for the Cambodian building construction market, which presents abundant development potential. The results of IPA result were as follows; construction order information and supply chain management are needed for public tender projects and F/S, global project financing, and supplier relationship management are needed for construction investment projects. However, this work is still considered to provide the basic data that can help Korean construction companies who plan to enter the Cambodian building construction market strengthen their medium and long-term capabilities.

Analysis of the Impact of Eco-friendly Food Ingredients Purchase Competence and Purchasing Performance - Verification of Mediating Effect of School Nutrition Teacher's Communication Competency - (친환경식재료의 구매역량과 구매성과의 영향 분석 - 학교 영양교사의 소통역량 매개효과 검증-)

  • Choi, Seon-Hee;Jang, Dong-Heon;Moon, Soo-Hee
    • Korean Journal of Organic Agriculture
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    • v.30 no.2
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    • pp.171-189
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    • 2022
  • This study analyzed the effect of purchase competence on purchasing performance when purchasing eco-friendly food ingredients from school nutrition teachers. To this end, 131 copies surveyed for school nutrition teachers in the survey area were used for analysis. As a result of the analysis, the verification of the difference between purchase competence and purchase performance according to the general characteristics of school nutrition teachers showed significant differences according to age. In addition, the general characteristics of nutrition teachers and the effect of purchase competence on purchasing performance had a positive (+) effect on purchasing performance by Attitude, Knowledge, and communication among purchase competence. In this respect, it is judged that it is necessary to form an organic relationship between the supplier of eco-friendly food ingredients and nutrition teachers in school meals.

NCS-based Education & Training and Qualification Proposal for Work-Learning Parallel Companies Introducing Smart Manufacturing Technology (스마트 제조기술을 도입하는 일학습병행 학습기업을 위한 NCS 기반 교육훈련 및 자격 제안)

  • Choi, Hwan Young
    • Journal of Practical Engineering Education
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    • v.12 no.1
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    • pp.117-125
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    • 2020
  • According to the government's smart factory promotion project for small and medium-sized enterprises, more than 10,000 intelligent factories are scheduled or already built in the country and the government-led goal is to nurture 100,000 skilled workers by 2022. Smart Factory introduces numerous types of education and training courses from the supplier's point of view, such as training institutions belonging to local governments, some universities, and public organizations, in the form of an efficient resource management system and ICT technology convergence in the automated manufacturing equipment. The lack of linkage with the NCS, the standard for training, seems to have room for rethinking and direction. Results of survey is provided for the family companies of K-University in the metropolitan area and Chungnam area, and analyzes job demands by identifying whether or not they want to introduce smart factories. Defining the practitioners who will serve as a window for the introduction of smart factory technology within the company, setting up a training goal in consideration of the career path, and including the level of training required competency units, optional competency units, and training time suitable for introducing and operating smart factories. Author would like to present an NCS-based qualification design plan.

A Study on the Factors of SCM Integration Level Influencing SCM and Management Performance : Focused on the Small-Medium Size Enterprises (중소기업의 공급사슬망 통합수준이 SCM 성과 및 경영성과에 미치는 영향에 관한 연구)

  • Sung, Ho-Kyung;Lee, Minho;Boo, Jeman
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.167-178
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    • 2020
  • The purpose of this study is to examine the relationship between internal corporate, supplier, and customer integrations for domestic SMEs on non-financial and financial performance through SCM performance such as flexibility and reduction of uncertainties. To this end, data was collected on 286 SMEs in Korea, and the structural relationships between SCM integration level, SCM performances, and management performance were analyzed. As a result of the analysis, first, it was found that the SCM integration level had a significant positive effect on the flexibility and reduction of uncertainties, which are SCM performances. Second, the flexibility and reduction of uncertainties showed significantly positive effects on the non-financial performance of the companies, but did not directly affect the financial performance positively. Third, the non-financial performance was found to have a positive effect on the financial performance. In addition, the SCM integration level did not have a direct effect on the financial and non-financial performance, but it was found that it affected management performance by mediating the flexibility and reduction of uncertainties, which are SCM performances. That is, although the SCM integration level did not directly affect financial and non-financial performance, it was confirmed that it affects management performance by mediating SCM performances, flexibility and uncertainty reduction. In other words, it was confirmed that the SCM integration level directly or indirectly affects SCM performances and overall management performance. These results imply the necessity to focus on competency in the supply chain management area according to the SCM performance expected by SMEs, and the step by step approaches to the expected effects. In a situation where prior SCM related studies have not been able to present SCM performances and management performance of SMEs that are relatively lacking in their capital and SCM construction capabilities, the findings of this study could suggest the importance of SCM integration from the perspective of SMEs. In addition, from the viewpoint of SMEs, this study suggested that a sequential approach for performance measurement is required (SCM performance → management performance) in relation to the performance factors to be established through SCM.