• Title/Summary/Keyword: strategic human resource management

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Identification of factors of Hard and Soft Human Resource Management Practices

  • Goyal, Charu;Patwardhan, Manoj
    • Journal of Information Technology Applications and Management
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    • v.27 no.6
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    • pp.75-87
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    • 2020
  • The Human Resource (HR) system comprises of various interrelated HR practices that forms the bundles. These bundles of Human Resource practices impact the organizational performance. The hard and soft HR bundles are the two sets of the same continuum that describes the strategic approach of the HR system. The purpose of this study is to identify the hard and soft HRM practices from the literature and then empirically test them with the help of factor analysis. The study is conducted on the service industry employees in India. The survey includes the employees from the middle and top-level executives of the service firms. The sample size for the study is 160. Principal component analysis with VARIMAX rotation and Confirmatory Factor Analysis was used to obtain the results. The data analysis was done on SPSS V.20 and AMOS V.22. The results provide knowledge of the HR practices under the hard and soft HRM bundles implemented in the service industry.

A Basic Study on Strategy Development for Improving the Management of Multicultural Family Support Centers (다문화가족지원센터 운영활성화를 위한 전략개발 기초연구)

  • Kang, Ki Jung;Park, Su Sun;Son, Seohee
    • Journal of Families and Better Life
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    • v.31 no.4
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    • pp.33-45
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    • 2013
  • This paper proposes strategy development to improve the management of Multicultural Family Support Centers by analyzing four Multicultural Family Support Centers (MFSCs) in Chungcheongnam-do. The research was conducted from September 2012 to January 2013. Future directions for the four MFSCs are established based on a SWOT analysis on both the internal and external environments of the centers. Various strategic directions for the four MFSCs were identified based on these analyses. For center A (urban type, college contract type), the strategic directions included the specialization strategy, systemization strategy, empowerment strategy, standardization strategy, and achievement maximization strategy. The strategic directions for center B (urban-rural combined type, social welfare center contract type) included the improvement of multiculture awareness, specialization strategy, human resource development strategy, and networking strategy. For center C (farming and fishing community type, direct management type by local authority), the strategic directions included the specialization strategy, activation strategy, qualification strategy, and networking strategy. For center D (farming and fishing community type, social welfare center contract type), the strategic directions included the specialization strategy, business standardization strategy, human resource development strategy, and network expansion strategy. The suggested management strategy development for the four MFSCs can provide implications for the management of MFSCs in other areas in Korea.

A Study on the application of Balanced Scorecard in Small Business: A case of development of a Human Resource Evaluation System (중소기업의 BSC활용방안에 관한 연구 : 인사평가제도 시스템 구축 사례)

  • Kang, Shin-Cheol
    • Journal of Information Technology Applications and Management
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    • v.16 no.1
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    • pp.77-96
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    • 2009
  • The balanced scorecard has drawn attention from many researchers in various fields since its appearance in 1992. It became a norm for performance evaluation framework in many areas, such as marketing, information system evaluation, strategic planning, etc. Centered in the large companies in Korea, the balanced scorecard has been popularly used as a performance evaluation tool for human resource management. Now we Question its applicability to performance evaluation tool even in small business. This study tried to apply the balanced scorecard in developing an information system for performance evaluation in a small business. The study showed that the balanced scorecard can be nicely used in small business as a performance evaluation tool. The process of developing an information system is described in detail. The practitioners are to obtain a lot of insights in designing their human resource management systems from the study results.

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A Study on Game Development for Strategic Human Resource Management (전략적 인적자원관리 게임 개발에 관한 연구)

  • Jeon, JoongYang;Bae, Soon-Han
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.129-137
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    • 2012
  • Entering $21^{st}$ Century, the most critical keyword for companies is change and innovation. To achieve it, Obtaining right person becomes more and more important to those companies. It is not only supported by managers in business world but also by academia. However it is not easy to obtain right persons who have right experiences and knowledges. Therefore, the purpose of this study is to build strategic system which support help to hire and manage human resource. In this study, the suggested system is a type of strategic simulation game and job seeker can get several opportunities to be hired by joining the game. this system would help for companies to manage and hire right persons and there will be extra business opportunities. In conclusion, this system based on strategic simulation game would help human resource management and also promote job market and exchanging and trading companies' information and knowledge as well.

The Effects of Cooperative Labor-Management Relations Climate on Organizational Performance: Moderating Effects of Strategic Human Resource Management (협력적 노사관계분위기가 조직성과에 미치는 영향 - 전략적 인적자원관리의 조절효과 -)

  • Chae, Joo-Seok
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.159-171
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    • 2019
  • The purpose of this study is to provide academic and practical implications through empirical analysis on the moderating role of SHRM that is relatively lacking in the relationship between CLMRC and performance. In order to achieve the research purpose, data were collected from 123 CEOs of Korean companies. The reliability and validity of the collected data were examined and the hypothesis was verified by hierarchical regression analysis. The results of this study show that CLMRC has a meaningful positive(+) effect on both net profit and sales per person, and SHRM has shown to have a moderating effects between CLMRC and sales per person, CLMRC and net profit. Through this analyzes, CLMRC can enhance the management performance, and in this process, the more strategic the human resource management(HRM) is, the more the impact on the management performance is strengthened. Implications for CLMRC and SHRM, limitations of the study and suggestions for future researches are discussed.

A Reality Analysis on Evaluating of Role Playing in HRM -Focused on the Alternative concept of Effectiveness- (인적자원관리에 있어 역할수행평가의 실태분석 -효과성 평가의 대안적 개념 중심으로-)

  • Kim, Joon-Sung;Song, Kyo-Suck
    • Journal of Industrial Convergence
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    • v.2 no.2
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    • pp.3-30
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    • 2004
  • This study intends to closely examine an evaluation of effectiveness of the HRM associated with interactions among employees(I), purpose recognition(P), role feedbacks(R), and motivative compensation(M). The following is a summary of the results of this research: From the study of the actual situation of the human resource management by the Korean firms, it appeared that the form of existence of vision systems possessed the form of having been written as documents and co-shared. And, although, in the area of motivation endowment and feedbacks, the level of motivation endowment regarding the comprising member by those in charge of departments and the level of reflection of the company's personnel policies in the execution of work by the departments were ordinary, the level of presenting the opinion of the departments regarding the company's personnel policies was shown to be low. And, the decisive elements of wages and the compensation standard were in the order of performance basis and long service. Also, it was analyzed that the leadership style of the CEO is the most important element that influences human resource management policies. And, it was analyzed that in the evaluation of the human resource management area the roles regarding evaluation and compensation, especially, the mutual interactions of the comprising members, feedbacks, and improvement activities are inadequate. And the managerial implications are discussed.

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A Case Study of Human Resource Allocation for Effective Hotel Management

  • Murakami, Kayoko;Tasan, Seren Ozmehmet;Gen, Mitsuo;Oyabu, Takashi
    • Industrial Engineering and Management Systems
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    • v.10 no.1
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    • pp.54-64
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    • 2011
  • The purpose of this study is to optimally allocate the human resources to tasks while minimizing the total daily human resource costs and smoothing the human resource usage. The human resource allocation problem (hRAP) under consideration contains two kinds of special constraints, i.e. operational precedence and skill constraints in addition to the ordinary constraints. To deal with the multiple objectives and the special constraints, first we designed this hRAP as a network problem and then proposed a Pareto multistage decisionbased genetic algorithm (P-mdGA). During the evolutionary process of P-mdGA, a Pareto evaluation procedure called generalized Pareto-based scale-independent fitness function approach is used to evaluate the solutions. Additionally, in order to improve the performance of P-mdGA, we use fuzzy logic controller for fine-tuning of genetic parameters. Finally, in order to demonstrate the applicability and to evaluate the performance of the proposed approach, P-mdGA is applied to solve a case study in a hotel, where the managers usually need helpful automatic support for effectively allocating hotel staff to hotel tasks.

A Study on Determinants in Levels of Vertical Fitness and Empowerment of HRM Policies (수직적 적합성수준 및 위임수준의 예측요인에 관한 연구)

  • Choi, Byung-Woo
    • Journal of Industrial Convergence
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    • v.2 no.1
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    • pp.47-72
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    • 2004
  • The study has tried to address particular situations relating to HRM. In my paper I give suggestions based on the present state of Korean Corporations. They are from 2 view points. These view points include the level of vertical fitness as a basic task of strategic human resource management and the level of empowerment to the line managers. This study could be defined by examining the following question: What are the contingent factors and organizational policies that enable us to foresee levels of strategic integration and empowerment? We seem to require the wisdom of human resource management for establishing the foundation of presenting a standard.

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A Study on The Causal Relationships Between The International Model of ICT Using The National Quality Award Model (국가품질상 모델을 적용한 ICT산업의 인과 관계 분석 연구)

  • Shin, Dongkeun;Hwang, Changyu
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.14 no.1
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    • pp.87-101
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    • 2018
  • The purpose of this study is to develop the measuring instruments for evaluation criteria for Malcolm Baldrige National Quality Award(MBNQA), suitable for ICT Industries, and to analyze the cause-effect relationship between those criteria through aforementioned instruments. MBNQA is formed with seven categories: Leadership, Strategic planning, Focus on patients, other customers and markets, Measurement, analysis and knowledge management, Human resource focus, Process management and Results. As excluding the Human Resource Focus category, this study empirically examined the cause-effect relationship among six categories. In order to empirically examine the research model, this study calculated Cronbach's alpha and reliability index, thus examined the reliability and executed Exploratory Factor Analysis. Furthermore, Average Variance Extracted(AVE) is used to verify the discriminant validity. Lastly, the hypothesis testing was made complete through significance test on the paths between variables. The result of this study shows that both leadership and social responsibility have direct cause-effect relationship with Measurement, analysis and knowledge management, Human resource focus, Process management and also that this relationship has direct impact on Human resource focus, Measurement, analysis and knowledge management as well, consequently exerting influence on the result through Process management, Finance and Market data.

Service Resource, Capability and Performance: an Exploratory Study on Hotel Industry (호텔 서비스 자원에 따른 운영역량과 성과의 차이에 관한 연구)

  • Cho, Jungeun
    • Journal of Korean Society for Quality Management
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    • v.41 no.4
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    • pp.513-525
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    • 2013
  • Purpose: The purpose of this paper are to propose a strategic map for hotel industry through analyzing the relationship between service resource, operational capabilities, and performance. Methods: A phone survey was conducted among Korean hotels, and 102 data sets were collected. Measurement items are assessed using both cognitive and objective scales. Results: As results, 'superior group', which is superior in both physical resources and human resources, is excellent in all capabilities and also in room occupancy rate. On the other hands, 'inferior group', which is inferior in both physical resources and human resources, shows lower achievements is in most areas except speed. In addition, physical superior group is better than human superior group in most capabilities except speed, but human superior group shows better results than physical superior group in both room occupancy rate and customer satisfaction. Conclusions: Through the empirical analysis, the conclusions attained are as follows; First, human resources affect customer satisfaction more directly that physical resources. Second, the balancing between physical resources and human resources has an importance to improve operational capabilities.