• KSII Transactions on Internet and Information Systems (TIIS)
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• v.6 no.11
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• pp.2813-2826
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• 2012

Various stakeholders are involved in the creation of software projects. In general, the higher the number of stakeholders involved during the requirements elicitation phase, the better are the chances of success for the project. However, it is rather difficult to consider the opinion of all the stakeholders owing to constraints on time and resources. Furthermore, conflicts between stakeholders can become inevitable when the number of stakeholders increases. Thus, the identification of key stakeholders is an important factor in ensuring the success of a project. In this paper, a methodical stakeholder conflict resolution model (s-CRM) is proposed by considering an actual industrial case study. The proposed model uses information gain based on entropy when measuring the impurity of information. We believe that the proposed s-CRM is effective in identifying the key stakeholders and in intuitively indicating those stakeholders whose elicited requirements need to be weighted. In addition, the model provides a solution for conflicts among stakeholders during requirements engineering.

• Asia pacific journal of information systems
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• v.15 no.4
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• pp.27-60
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• 2005

The purpose of this study is to call attention to the consensus of stakeholders of corporate e-Learning system for the sake of its success. We identified the critical success factors(contents, technical features, management, and organizational support) as major components of corporate e-Learning systems and questioned whether stakeholders' consensus on the importance of these components facilitates the successful implementation of these components. We also questioned whether the influence of these components on user satisfaction could be moderated by contextual factors. Based on empirical testing of 18 e-Learning user companies, we verified that the consensus of stakeholders regarding the importance of content, technological features, and organizational support has a positive influence on the perceived quality of these factors in their e-Learning systems, which in turn is positively related to user satisfaction. The learning subjects and learning style did significantly moderate the influences of these perceived qualities on user satisfaction.

• Journal of Korean Society of Rural Planning
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• v.11 no.3 s.28
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• pp.29-42
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• 2005

This study aimed to apply a methodological approach, 'social network analysis' to a case study for the understanding of relational structure among stakeholders related to green tourism development. By doing so, this study argued that it is important to identify stakeholder's network structure to help green tourism planners develop collaborative relationship among stakeholders. This study identified the stakeholders regarding a community-based festival development in the southern area of Korea, and investigated two types of networks among them: decision-making power relational and intimate network. Interviewer-administrated survey and in-depth interview were employed for data collection. The data was analyzed by SPSS (version 10.0) and Net-MinerII (version 2.5.0), and by constant comparison method. The result revealed that low different groups of the stakeholders were separated in the intimate networt and that the festival organizational body was not connected with other stakeholders in the decision-making power relational network. The existence of separated groups and weak relationship among the stakeholders appeared to relate to age-group differences, and different views on the festival between the stakeholders.

• Journal of Construction Engineering and Project Management
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• v.4 no.2
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• pp.8-11
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• 2014

The interactions and interrelationships between stakeholders largely determine the overall performance of a construction project, and have the crucial responsibility for delivering a project to successful completion. An important component of stakeholder management is stakeholder analysis. Two case studies are conducted within Kerala (India). The main objective was to carry out stakeholder analysis using stakeholder organiser deluxe software, considering the data's collected from the project execution team using questionnaire. During data collection the key stakeholders were identified, to know how to manage them, their interest, power, attitude level etc, for quality improvement. Analyze the results using the software Stakeholder organizer deluxe and modeling of stakeholders is to be done. Finally validate the models of the projects. These findings may mainly reflect the stakeholder management environment in the respective regions of project implementation.

• Nuclear Engineering and Technology
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• v.39 no.6
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• pp.691-696
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• 2007

Nuclear energy programs around the world increasingly find themselves at the nexus of potentially conflicting demands from both domestic and international stakeholders. On one side, the rapid growth in demand for electricity coupled with the goal of reducing carbon emissions calls for a significant expansion of nuclear energy. On the other, stakeholders are seeking ever greater safety, environmental, security, and nonproliferation assurances before consenting to the construction of new nuclear energy facilities. Satisfying the demand for clean energy supplies will require nuclear energy operators to find new and innovative ways to build confidence among stakeholders. This paper discusses two related concepts which can contribute to meeting the needs of key stakeholders in cost effective and efficient ways. Structured processes and tools for assessing stakeholder needs can build trust and confidence while facilitating the "designing-in" of information collection systems for new facilities to achieve maximum efficiency and effectiveness. Integrated approaches to monitoring facilities and managing the resulting data can provide stakeholders with continued confidence while offering operators additional facility and process information to improve performance.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.4
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• pp.717-726
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• 2021

Tourism is one of the key economic drivers not only in Vietnam but also in the world. This study explores the awareness and perceptions of key stakeholders such as local residents, tourism businesses, and tourists on sustainable tourism development in the Mekong Delta in Vietnam. Both quantitative and qualitative research approaches have been used with the secondary and primary data to provide insights on the subject. The secondary data is from vast sources, including the governmental department of tourism, statistical departments, annual all-level governmental reports, businesses, and others. The primary data is from the survey by questionnaires with 230 enterprises, 720 local residents, and 670 tourists and from the semi-structured and in-depth interviews conducted with local residents, businesses, tourists, local authorities' officers, and especially with 5 experts who are also stakeholders of Mekong Delta tourism. The results will help the related authorities understand the awareness and perceptions of the key stakeholders and deliver valuable information and a concrete delineated roadmap toward sustainable tourism development of the research settings.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.551-562
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• 2022

The building production system has been analysed by the dichotomy "employer-contractor" relationship, which failed to take into account of the role and function of multiple stakeholders within the life-cycle supply chain. This is further observed in the current conflict resolution model, which, in my argument, struggles to contribute to industrialize the building production and achieve better efficiency and effectiveness as expected. The purpose of this paper is to critically assess the issues of current programme-based conflict resolution model, and discuss alternative models how they can be modelled and applied to the construction projects. The conclusions of findings are; First, the current model is framed around the contracts and dispute resolutions based on the legal concept of "claimant and respondent" where one party(s) advances a claim once and the other(s) objects, as such it fails to reflect the nature of construction projects where multiple stakeholders are involved concurrently and for a long period of life-cycle of buildings. Second, an alternative is "Six-stakeholders model" which represents the multiple stakeholders and clarifies the flow of obligation-liability-monetary relationships among participants for a long period of life-cycle of buildings. Further, with reference to both historical and recent cases, a reflection and insight into pros and cons of programming method is added, especially as to why this method is considered to have become a mandate of the modern construction management, and how academics and practitioners should deal with it more cautiously and prudently.

• The Journal of Industrial Distribution & Business
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• v.9 no.9
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• pp.63-74
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• 2018

Purpose - The current study is to compare the cognition of stakeholders on hosting a mega sports event between Korea and the United States. In particular, to understand their cognition and perceptual conflict towards hosting a mega sports event, the study employed conflict theory. Furthermore, the study reviewed the role of social capital in the process of managing the mega sports events. Research Design, Data, and Methodology - Of homogeneous sampling, purposeful sampling method and criterion-based selection approach were used to collect interview data from key stakeholders who have been involved in hosting a mega sports events in Korea and the United States. In-depth interview transcripts were reviewed multiple tiems after transcription to extract concepts and meanings that were pertinenet to the experience involving hosting a mega sports event. Further member checks was conducted to increase the credibility of the results. Results - Results can be summarized as followed: First, stakeholders of Korea have a strong desire for positive economic effects of a mega sports event, compared to those in the United States who are more concerned in enhancing the public interests and concerns. Second, in Korea, various socio-political issues emerged at the same time and conflicts among multiple stakeholders have aggravated the situations to coordinate the issues. This was because legal system supporting socio-trust has not been established. On the other hand, major stakeholders of the United States consisted of community members who have socio-trust and networks. Thereby these social resources have been found playing a key role in building social capital that assists the stakeholders to coordinate the current issues and to solve them. Conclusions - The current study analyzed the cognition and perceptual conflict of stakehoders in a mega sports event. Social capital has beend found as a key catalyst to increase a network and cooperation among stakeholders. In order to enhance social capital in managing a mega sports event hosted in Korea, legal systems that establish networks and relationships among the related stakeholders need to be developed. Furthermore, the systematic guideline needs to be developed, organizing the sub-committees according to the types of stakeholders and the categorized common needs.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1288-1293
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• 2009

Performing 'Mega Project' in which various stakeholders are involved is difficult to control due to the respective conflicting objectives. Urban regeneration which is being challenged issue in various ways can be defined as the mega project. Since the mega project like urban regeneration a long-continued project and includes a lot of participants whose benefits conflict, cooperation among stakeholders is essential. Moreover, as the project goes, diverse decision making situations which require collaboration happen, and if proper decision making cannot be given at that time, the whole project would have critical effects. Also, since each activity concerns numerous stakeholders, prompt decision making is difficult in the mega project. Therefore, the objective of this study is to support stakeholder's cooperative decision making in order for conducting successful project. For the purpose of the paper, the concept of cooperation in mega project is redefined and a cooperative decision making framework is suggested. Also, the term of governance, which means cooperative mechanism based on the mutual trust, information sharing and partnership, is applied to the newly defined cooperation. The suggested cooperative decision making framework contains the structure of stakeholders in urban regeneration project which enables participants to understand the relationship among bodies and checklists for supporting decision making appropriately. The application of the framework proposed in this research is expected to contribute subjects' suitable decision making by providing proper information in a timely manner.

• Journal of Construction Engineering and Project Management
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• v.2 no.4
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• pp.25-31
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• 2012

The growing rate of delays is adversely affecting the timely delivery of construction projects. This study therefore assesses construction stakeholders' perception of the causes of delays and its effects on project delivery in a bid to proffer solution in minimizing the occurrences of delays. Questionnaire was used to elicit responses from construction stakeholders; a total of thirty three causes of delays, seventeen resultant effects of delays and fifteen methods of minimizing construction delays were identified for the study based on literature reviews. The results suggest that client's cash flow related problems are the main causes of delays while time and cost overruns are the major identifiable effects of delays in construction projects. However, adequate project planning and budgeting were suggested as possible ways of minimizing the occurrences of delays.