• 제목/요약/키워드: social service corporation

검색결과 93건 처리시간 0.026초

사회서비스 10년 경험을 통해 본 사회서비스 일자리 정책의 과제 (Job Creation in the Social Service Sector : A Critical Review of the Current Problems and the New Administration's Policies)

  • 유태균
    • 사회복지연구
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    • 제49권1호
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    • pp.29-50
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    • 2018
  • 사회서비스 일자리 창출은 지난 2006년부터 정부의 주된 관심사 가운데 하나였다. '고용 없는 성장'이라는 신사회위험 앞에서 사회서비스 일자리 창출은 다시 한 번 새로 출범한 문재인 행정부에서도 국정과제 중 하나로 선정되었다. 지난 10년 간 정부는 한편으로는 사회서비스 일자리 늘리기 위한 노력을 그리고 다른 한편으로는 예산 증가 억제를 위해 서비스 가격에 대한 규제 정책을 펼쳐왔다. 그 결과, 일자리의 질과 사회서비스 산업과 시장의 활성화는 기대보다 낮은 수준에 머무르고 있다. 이 글은 과거 10년 동안의 사회서비스 정책에 의해 발생한 문제점과 새 정부가 계획 중인 사회서비스공단 설립으로 인해 발생할 수 있는 문제점을 지적함과 동시에 사회비스 산업 활성화가 일자리 창출과 일자리 질 향상을 위한 가장 근본적인 방안이라는 입장에서 사회서비스 산업 활성화를 위한 몇 가지 정책 과제와 사회보험으로서의 사회서비스보험 도입의 필요성을 주장한다.

New Corrosion-Resistant Zn-Al-Mg Alloy Hot-Dip Galvanized Steel Sheet

  • Kohei Tokuda;Yasuto Goto;Mamoru Saito;Hiroshi Takebayashi;Takeshi Konishi;Yuto Fukuda;Fumiaki Nakamura;Koji Kawanishi;Kohei Ueda;Hidetoshi Shindo
    • Corrosion Science and Technology
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    • 제23권2호
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    • pp.121-130
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    • 2024
  • In recent years, Zn-Al-Mg alloy galvanized steel sheets have been widely used as coated steel sheets to support social capital in the infrastructure field. A feature of Zn-Al-Mg alloy-coated steel sheets is that they provide a better corrosion protection period than Zn-coated steel sheets. In this study, the corrosion resistance of a new Zn-Al-Mg alloy-coated steel sheet was investigated and compared to that of conventional commercially available coated steel sheets. The investigation confirmed that increasing the Mg concentration in the Zn-Al-Mg-coated steel sheet improved corrosion resistance, which was more than 10 times that of the galvanized steel sheet specified in JIS G 3302. The study findings also confirmed that the corrosion resistance reached more than twice that of the coated steel sheet specified in JIS G 3323. If such galvanized steel sheets are applied to social infrastructures that are exposed to severely corrosive environments, the service life of the infrastructure might be extended.

스마트워크 시스템 성공을 위한 사용자 만족의 영향요인에 대한 연구 : P그룹사를 중심으로 (A Study on the Effect Factor of End User's Satisfaction for Smart Work System's Success : Focused on P Corporation)

  • 정창현;황찬규;홍순근
    • Journal of Information Technology Applications and Management
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    • 제20권3_spc호
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    • pp.259-278
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    • 2013
  • At the center of the repeating evolution of IT industry, there is mobile computing in the ubiquitous environment, and the increasing usage of smart phones contribute more to its growth. P corporation co-developed with Google and implemented smart work system called SWP for the purpose of 'communication and collaboration with co-workers' beyond the general goal of increasing productivity and comfort of employees. The primary objective of this study is to objectively analyze the influence of the effect factor from end user's perspective and user satisfaction on SWP usage, intention for continuous usage and individual performance. To accomplish this research purpose, this study established research models and hypothesis by collective review about information system success models, and tested the research hypotheses using the structural equation modeling technique by data collected from 320 SWP system users of P corporation. Variations for system satisfaction evaluation standard are 1)SW system usage 2) intention for continuous usage 3) individual performance, effect variations are 1) social factors 2) technical factors 3) combination of social and technical factors. Therefore, this study is about influence factors on success of SWP system and how the factors impact the outcome. The test results of this research model is summarized as follows. Firstly, system user's satisfaction had positive impact on all three; SWP system usage, intention for continuous usage and individual performance. Secondly, social factor 'SWP control system' and technical factor 'information quality' and 'system quality' had positive impact on SWP system user satisfaction, while social factor 'shared value' and technical factor 'service quality' did not have significant effect on user satisfaction. Shared value however, had interactive effect with 'information quality' and 'service quality'. This study is expected to contribute to spread of academic research on smart work system by suggesting a model that can show important factors for corporation while explaining the successful implementation of SWP and its continuous usage.

e-커머스 기업의 고객서비스 쿨트랜드 발견: 사회네트워크분석 NodeXL 활용 (Discovering Customer Service Cool Trends in e-Commerce: Using Social Network Analysis with NodeXL)

  • 이창균;성민준;이윤배
    • 경영정보학연구
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    • 제13권1호
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    • pp.75-96
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    • 2011
  • 본 연구는 e-Commerce 산업의 미래 트랜드를 예측하기 위해 Coolhunting을 실시하였다. Coolhunting은 사회네트워크 분석을 통해 트렌드세터를 발견하고 이들의 집단지성을 통해 미래 트랜드인 Cool Trends를 읽어내는 방법이다. Coolhunting은 사회네트워크분석을 통해 실시되는데 본 연구에서는 사회 네트워크 분석 Tool 중 NodeXL을 활용하였다. e-Commerce 산업의 Cool Trends를 발견하기 위해 e-Commerce 기업, 상품, 고객서비스 유형, 고객응대직원, 고객간의 산업네트워크 연구모형을 설계하였다. 연구모형을 통해 e-Commerce 산업의 흐름을 분석하고, 네트워크 영향력을 나타내는 사이중앙값과 페이지랭크값 분석을 통해 트렌드세터들의 특성을 파악하였다. 본 연구의 결과 e-Commerce 산업 네트워크는 혼돈형태에서 현재 집단지성형태의 네트워크로 변화되고 있었다. 네트워크 영향력에 대한 분석결과 e-Commerce 시장의 Cool Trends가 VIP, 우수, 관리등급의 여성고객(트렌드세터)들을 중심으로 집단지성을 통한 상거래인 소셜커머스 시장이 활성화 될 것이고, 소셜커머스에서는 소비자들에게 시맨틱한 소비를 촉진시키고, 상품군 중 화장품/미용기구/향수 상품군에서 고객 들의 구매력이 집중될 것이라는 것을 발견하였다. 본 연구결과를 통해 e-Commerce 기업이 취해야 할 전략적 방향성을 제언하였고, 국내 e-Commerce 기업들에게 있어서 지속적 성장이 이루어지고, 고객들에게 있어서는 양질의 서비스가 제공되기를 바란다.

선진국 사회보험에서 적용.징수.급여업무의 통합사례에 관한 연구 - 제도통합과 조직통합에 대한 역사적 고찰을 중심으로 - (A Study on an Integration of the Entitlement, Collection and Payment in the Social Insurance Systems of Developed Countries - Focusing on the Historical Review of Institutional and Organizational Integration -)

  • 남찬섭;백인립
    • 한국사회복지학
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    • 제63권2호
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    • pp.5-29
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    • 2011
  • 본 연구는 선진복지국가 중 독일, 스웨덴, 영국의 사회보험제도의 통합사례를 분석하였다. 제도통합과 조직통합이라는 두 가지 차원으로 나누어 세 나라의 사회보험 통합을 역사적 맥락에서 분석하였다. 독일은 여전히 제도와 조직이 분리되어 있고, 사회보험의 적용 징수업무를 질병보험조합이 담당하고 있다. 영국은 제도와 조직 모두 통합되어 있고, 적용 징수업무를 국세청이 담당하고 있다. 스웨덴은 사회보험체계가 각각의 제도별로 구분되어 있지만 운영기관은 통일되어 있고, 적용 징수업무를 국세청이 담당하고 있다. 본 연구는 이러한 선진국 사회보험 통합의 역사적 발전경로에 대한 고려를 바탕으로 한국 사회보험제도가 이제까지 걸어온 과정에 비추어 2011년부터 시행되고 있는 사회보험료 징수업무 건강보험공단 이관이 적절한 선택이었는지를 평가하였다.

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건강보험 관리운영비 추이 분석 (An Analysis of the Trends of Korean National Health Insurance Administrative Cost)

  • 박종연;서남규;엄의현
    • 보건행정학회지
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    • 제15권3호
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    • pp.17-39
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    • 2005
  • Social solidarity, equity in financing, and efficiency in administration have been core issues in the development of Korean health insurance reformation since 1988. This study is to investigate the trend of administrative cost in Korean National Health Insurance from various aspects. For the analysis of administrative cost, the expenditures of each insurance society and the National Health Insurance Corporation are divided into 4 items of (1) insurance benefit, (2) administrative cost, (3) an agency provision accounts, (4) other expenses, and then they are reorganized. The analyses based on 5 types of the health insurance administrative cost showed that efficiency in administration has been improved generally. We, however, should consider qualitative aspects such as customer's satisfaction with health insurance administration, prompt service, control of unjust expenditure (unjust claims), and provision of medical service including health consultation in assessing efficiency of administration. And, in order to connect the administrative costs of health insurance with efficiency, we need to give a fundamentally new definition, which can contain elaborateness of expenditure in details including the structure and evaluation method of administrative costs. It may be necessary to develop new indicators or analyzing methods hereafter.

Corporate Social Responsibility and Financial Performance in Korean Retail Firms

  • Lee, Jeong-Hwan;Kang, Yun-Sik;Kim, Sang-Su
    • 유통과학연구
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    • 제16권5호
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    • pp.31-43
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    • 2018
  • Purpose - We examine how a Korean retail firm's social responsibility is related to its financial performances. The traditional view of corporation expects a negative relationship, while the stakeholder theory expects a positive one. Research design, data, and methodology - We adopt the ESG score, published by Korean Corporate Governance Service to measure the level of socially responsible activity for the Korean retail firms. The ordinary least square method is adopted to investigate this relationship. The publicly traded retail firms are examined from 2011 to 2016. Results - We find that the total ESG score is negatively related to ROE but shows no statistically significant relationship with ROA and Tobin's Q value. However, a firm's environmental score is negatively related with both of ROE and ROA. Its social score is no conclusive relationship with the performance measures. The governance score is negatively related to the value of Tobin's Q. Conclusions - This paper generally supports the traditional view of corporate theory, especially in terms of ROE. This evidence is not well aligned with the existing study for Korean corporations generally documenting positive relationships. We find almost no empirical evidence supporting the stakeholder theory of corporation in the Korean retail industry.

SERVQUAL을 이용한 간병서비스 질에 대한 탐색적 연구 - 대전지역 요양병원 입원환자를 대상으로 - (An Exploratory Study on Quality of Care-Giving Service with Use of SERVQUAL -Targeting Inpatients of Long-Term Care Hospitals in Daejeon Region-)

  • 김창석
    • 보건의료산업학회지
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    • 제5권1호
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    • pp.45-60
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    • 2011
  • The purpose of this study is ultimately to contribute to enhancing quality of patients' life, by grasping quality level of care-giving service that is recognized by inpatients of long-term care hospital, and by pursuing a plan for improving quality of care-giving service based on this. For this, targeting 500 patients who entered 40 long-term care hospitals in Daejeon Metropolitan City, the quality of service was multi-dimensionally grasped by using SERVQUAL scale. As a result of research, the quality of care-giving service, which is recognized by patients as survey subjects, tended to be relatively high with about 4 points as a whole out of 5-point perfection. By item, reliability was indicated to be the highest with 4.56 points. The next was surveyed to be in order of tangibility, empathy, responsiveness, and assurance.

포용적 성장을 위한 신용보증기금의 사회적 가치 창출 : 사회적 경제 기업 및 일자리 창출 지원 사업을 중심으로 (KODIT's Social Value Creation for Inclusive Growth: Focusing on the Supporting Program for Social Enterprise and Job Creation)

  • 안경민;권상집
    • 지식경영연구
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    • 제21권2호
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    • pp.21-40
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    • 2020
  • Korea Credit Guarantee Fund(KODIT) is a public financial institution under the provision of the Korea Credit Guarantee Fund Act. Facing the waves of change both locally and globally, KODIT will serve as 'social value creator' in making a paradigm shift from a large corporation(Conglomerate-dominated) economy to a social enterprise-oriented one based on social economy. This study focuses on the supporting service programs for social enterprises and job creation how it affects the performance of social value creation of KODIT. There is currently no detailed research of the social value in terms of the business and management academic agenda. Therefore, the present study describes the importance of social value creation on the policy financial institution. This study conducted in-depth case study for social value performance. As a public policy financial institution, KODIT exert diverse efforts to correct market failure and achieve inclusive growth. For example, KODIT extends credit guarantee services for the liabilities of promising corporations and stimulates financial and non-financial supporting programs for social enterprises. Although the role of social value and social economy has gained business field attention, few investigations have been conducted to explain how social value is achieved. The present study can thus act as the foundation for exploring the social value creation in the circumstances of public financial institution.

고객 만족도 향상을 위한 역무 서비스 개선방안 (The Study on improvement of Station Service for Customer Satisfaction)

  • 이태식;강지훈;곽병문;김근수;이석용
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2007년도 춘계학술대회 논문집
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    • pp.1233-1238
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    • 2007
  • In recently, our social is entering to service infinite competitive time., So If companys don't give satifactory and an impression customers, they don't exist. The Companies that operate railway are promoted(Seoul metro). The Korail, Seol metropolitan Rapid Transit Corperation, Incheon Rapid Transit Corporation), they are into a stronger competitor. So the service for customer is more inportant to improve the image and administration than before. Especially, station workers who work near the customer are important for cooperation image. But, there are only a few employees to operate the station like ticketing in railway station, There aren't reinforcement the service employees and expanse the utility system. especially, since the transportation card is introduced in 1996, the customers who use the T-Money card are increased. So the change of service system is necessary to provide a substantial service to customer. This paper derives the problems through analysising the operating system of station, and presents the improvement to provide substantial services to customer

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