• Title/Summary/Keyword: social dimensions

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The Effect of Scuba Diving Resort Service Quality on Customer Satisfaction and Revisit Intention: Focusing on the Moderating Effect of Perceived Risk Attributes (스쿠버다이빙 리조트의 서비스 품질이 고객만족 및 재방문 의도에 미치는 영향: 위험지각속성의 조절효과를 중심으로)

  • Sung, Yun Bom;Noh, Yonghwi
    • Journal of Korean Society for Quality Management
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    • v.51 no.4
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    • pp.589-606
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    • 2023
  • Purpose: This study investigates the effects of scuba diving resort service quality on customer satisfaction and revisit intention, considering the moderating effects of perceived risk by scuba divers such as individual, social, and physical risks. Methods: This study surveyed scuba divers using scuba diving resorts in South Korea. The data were analyzed using multi-regression and hierarchical regression analysis. Results: The results of this study are as follows; all five service quality dimensions (tangibles, reliability, responsiveness, assurance, and empathy) significantly affected customer satisfaction and customer satisfaction also affected revisit intention. However, no moderating effect by perceived risk were observed between customer satisfaction and revisit intention. The cause of these results is believed to be the nature of scuba diving as a adventure sport. Conclusion: These results implies that scuba divers' purchase action can be different from the general service users from the perspective of perceived risk. Considering the uniqueness of adventure sports of scuba diving, the managers of scuba diving resorts need to act actively paying attention to all dimensions of service quality, and customer satisfaction.

Meaning and identity of social work practice by thinking through settlement house as a welfare space : Comparison of Toynbee Hall and Hull House (복지공간으로서 인보관을 통한 사회복지실천의 뜻과 정체성의 사유 : 토인비 홀과 헐 하우스의 비교)

  • Park, Sunyoung
    • Korean Journal of Social Welfare Studies
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    • v.48 no.1
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    • pp.91-111
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    • 2017
  • Purposes of this study, summoning thoughts and activities of Toynbee Hall of the UK and Hull House of the US held in between the end of 19C and the early 20C, are two folded: first, it is to examine the momentum and aims for which 'social' work was progressively established at that time; second, it is to look for implications for today's social work practice through understanding their characteristic activities and the context in which 'social' work was devised as an alternative in the two nations. The study method mainly relies on literature review, but further goes on to analyze the spirit of the age when settlement house was constructed as a welfare space and activities, leadership demonstrated in there, and to draw meanings for today, in terms of three dimensions: aim and location, professionality and education, and social action. Some of useful findings are: first, the COS and settlement house need to be considered in a continuum of socially responsive remedies against poverty and social work practice was developed in the process of 'suggestion-performance-critique-alternative suggestion-emergence of social work', rather than contrasting the two as opposite roots of social work practice. Second, settlement house was a socially constructed welfare space that contained intersectional dynamics of class, gender, personal vs. social, private vs. public, surrounding poverty issue. Third, besides differences between the two settlements, both purported for public goods and well-being and tried to realize the 'social' in that society. Lastly, this study explored historical meanings of settlement house as the welfare space with critical questions and discussed implications for social work practice today.

Recovery State of Hemorrhagic Stroke Patients: Exploratory Comparison of Recovery State between Spontaneous Intracerebral Hemorrhage(s-ICH) and Spontaneous Subarachnoid Hemorrhage(s-SAH) (출혈성 뇌졸중 환자의 회복: 자발성 뇌출혈(s-ICH) 환자와 자발성 지주막하 출혈(s-SAH) 환자의 회복 정도에 대한 탐색적 차원의 비교 연구)

  • Oh, Hyun-Soo;Seo, Wha-Sook;Cho, Hwa-Yeon;Kim, Mi-Og;Kim, Mi-Ran;Mo, Jin-A
    • Korean Journal of Adult Nursing
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    • v.20 no.4
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    • pp.600-612
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    • 2008
  • Purpose: This study was conducted to compare the recovery state of 6 month between s-ICH and s-SAH patients. The patients' recovery state was measured with 2 dimensions: functional and cognitive. Methods: Non-experimental prospective design was adopted by including 108 hemorrhagic stroke patients(s-ICH: 52 vs s-SAH: 56) admitted to Intensive Care Unit of one university hospital. Results: The study results showed that overall functional recovery state of s-SAH patients was better than that of s-ICH patients, and s-SAH patients also showed better recovery states in all of the sub-dimensions of functional recovery, such as feeding, grooming, and toileting, than those of s-ICH in 6 month. On the contrary, the study results showed that overall cognitive recovery states of 6 month between two groups were not significantly different. However, according to the results comparing the sub-dimensions of cognitive recovery, s-SAH patients' recovery states on attention, communication and memory were significantly better than those of s-ICH patients, while recovery states on problem solving, safety behavior, and social behavior between 2 groups were not significantly different. Conclusion: From the study results, it was noted that s-SAH patients showed better recovery states in cognitive dimension as well as in functional dimension compared with s-ICH patients.

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A Study on Ambivalent Consumption in the Purchase Behavior of Apparel Products (의류상품 구매행동에 나타나는 양면적 소비)

  • Kim, Joo-Hyun;Rhee, Eun-Young
    • Journal of the Korean Society of Costume
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    • v.57 no.2 s.111
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    • pp.172-189
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    • 2007
  • The purpose of this study was to identify the characteristics of ambivalent consumption appeared in the purchase behavior of apparel products by the 4Ps element of marketing mix and to clarify the relation between consumption value and clothing involvement that were the antecedent variable. Among the 4Ps element of marketing mix, brand was selected in the exterior criteria of products, and fashionability was selected in the internal criteria of products. Meanwhile, it was considered that there were no objects of conflicted or ambivalent criteria in the element of promotion. Finally, brand, fashionability, price, place, etc. were selected as the elements of marketing. A self-administered questionnaire was distributed to 550 subjects from Jun, 8th, 2006 to Jun, 22nd, 2006; 507 were used for the data analysis. The results from data analysis were following: firstly, it was identified that ambivalent consumption showed up, as the result from measuring the individual conflicting consumption by elements. Brand was the highest in the frequency of ambivalent consumption among the elements of marketing mix, and price, place, and fashionability were followed. Secondly, by product characteristics, the frequency of ambivalent consumption of casual shirt, group II, was lower than that of mountain climbing jacket, group III, in the brand element and the price element. Thirdly, as the results from conducting factorial analysis to consumption value, it had 5 dimensions, which were practical value, distinguishable/aesthetic value, conspicuous value, social/confirmative value, and enjoyable value. Also clothing involvement was classified into 4 dimensions of emotion, fashionability, symbolic and brand involvement in the result from conducting the factorial analysis to clothing involvement. Fourthly, the mean of ambivalent consuming group by each element was highest among that of other consuming groups in all the dimensions. Fifthly, ambivalent consuming group had the highest mean among other consuming groups in all the dimension of clothing involvement, such as emotion, fashionability, and symbolic by each element of marketing mix, and it means that overall, ambivalent consuming group is highly involved in all the dimension of clothing involvement.

Deterioration Characteristics through Evaluating the Level of Deterioration of High-rise and High-density Apartments (고층고밀 아파트단지의 노후특성 평가 연구 - 1기 신도시 중 분당신도시의 아파트단지를 대상으로 -)

  • Cho, Sung-Heui;Lee, Tae-Kyung;Oh, Deog-Seong
    • Journal of the Korean housing association
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    • v.20 no.6
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    • pp.89-99
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    • 2009
  • The purpose of this research is to determine the deterioration characteristics of high-rise and high-density apartment complexes in 1st period new towns in order to regenerate apartments as sustainable residential environments in Korea. For this purpose, the level of deterioration was evaluated by using 'evaluating indicators of the level of deterioration of high-rise and high-density apartments'. The deterioration characteristics were determined inclusively and concretely based on evaluation results. In addition, the deterioration level according to residents' awareness of the deterioration of their apartment was evaluated. This study was conducted by methods of field data collection, staff interview, field measurement, and resident survey according to the measurement of the evaluating indicators. And the re-organized questionnaire based on the evaluating indicators was utilized for a survey of resident's awareness. The results are as follows: In the physical dimensions of apartments, the deterioration characteristics included deteriorated equipment and a decline in structural performance due to the aging of the apartment, a shortage of parking spaces, and the low flexibility of the bearing wall structure, etc. In terms of the social dimensions, the apartments showed an increase in the number of elderly households, a shortage of community facilities, and a lack of the opportunity for community participation etc. In terms of the economic dimensions, the apartments showed limitations in maintenance & repair and a lack of environmentally friendly features.

The Effects of Attitudes toward the Use of Money and Credit Cards on the Financial Management Practices of College Students (대학생 소비자의 화폐사용 태도와 신용카드에 대한 태도가 재정관리 행동에 미치는 영향)

  • Seo, In-Joo;Doo, Kyung-Ja
    • Journal of Family Resource Management and Policy Review
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    • v.11 no.3
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    • pp.23-43
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    • 2007
  • The purpose of this study was to examine how college students' attitudes toward the use of money and credit cards have affected their financial management practices. The data were collected from 231 college students in Seoul using by a self administered questionnaire. Frequencies, factor analyses, t-tests, ANOVA, and multiple regression were conducted using by SPSSWIN 12.0. The results from this study were as follows. First, results of the factor analysis of attitudes toward the use of money were divided into 5 dimensions such as instrument of ostentation, sufficiency of desire, source of anxiety, diligence and economy, and instrument of preparation for the future. Attitudes toward the uses of credit cards were divided into 3 dimensions, such as positive affection, cognition of reverse function, and attitudes of use-behavior. Financial management practices were divided into 2 dimensions: planning and performing. Second, social-demographical & economical factors, among such as gender, allowance, financial stress, number of credit -cards possessed, and expenses of credit -cards totals each month were significant in the regression analyses for the financial management practices. The results indicate that attitudes toward the use of money have a bigger effect on financial management practices than attitudes towards credit cards. Specifically, attitudes toward the use of money as an instrument of preparation for the future had the most effect on the financial management practices. These results imply that for sound financial management practices to take place, there needs to be education on attitudes toward the use of money.

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A Study on Multi-dimensional Poverty of Female Youth in Korea (우리나라 여성청년의 다차원적 빈곤에 관한 연구)

  • Yoo, Jiyoung
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.85-91
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    • 2019
  • Present study notes that youth poverty is not only an income deficit, but also a deficit in various dimensions of life such as housing, work and health deficit. Multidimensional poverty is measured by four dimensions: income, work, housing and health. The sample is a 2630 one-person household female youth pooled from the Korea Welfare Panel 10-Year Data. The analysis tool used SPSS statistical program, and the analysis framework was the deficiency rate by dimension, the correlation analysis between deficiency dimension, and the overlapping rate of N dimension poverty. As a result, women's youth in Korea had higher deficit rate in terms of work and housing than other dimensions, and the proportion of women youth who were both poor in work and housing at the same time was also relatively higher than in other cases. Based on these results, this study proposes the construction of customized job services, job matching with small and medium-sized enterprises and allocation of one young woman's household among the targets of long-term chartered housing. Female youth's sharing-economy association should be considered as alternatives.

A Study on Privacy Attitude and Protection Intent of MyData Users: The Effect of Privacy cynicism (마이데이터 이용자의 프라이버시 태도와 보호의도에 관한 연구: 프라이버시 냉소주의의 영향)

  • Jung, Hae-Jin;Lee, Jin-Hyuk
    • Informatization Policy
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    • v.29 no.2
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    • pp.37-65
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    • 2022
  • This article analyzes the relationship between the privacy attitudes of MyData users and the four dimensions of privacy cynicism (distrust, uncertainty, powerlessness, and resignation) as to privacy protection intentions through a structural equation model. It was examined that MyData user's internet skills had a statistically significant negative effect on 'resignation' among the privacy cynicism dimensions. Secondly, privacy risks have a positive effect on 'distrust' in MyData operators, 'uncertainty' in privacy control, and 'powerlessness' in terms of privacy cynicism. Thirdly, it was analyzed that privacy concerns have a positive effect on the privacy cynicism dimensions of 'distrust' and 'uncertainty', with 'resignation' showing a negative effect. Fourthly, it was found that only 'resignation' as a dimension of privacy cynicism showed a negative effect on privacy protection intention. Overall, MyData user's internet skills was analyzed as a variable that could alleviate privacy cynicism. Privacy risks are a variable that reinforces privacy cynicism, and privacy concerns reinforce privacy cynicism. In terms of privacy cynicism, 'resignation' offsets privacy concerns and lowers privacy protection intentions.

A Study on the Multidimensional Consumption Value of Vietnamese MZ Generation -Focusing on the Relationship between Consumption Value Factors, Demographic Characteristics, and Global Consumption Propensity- (베트남 MZ세대의 다차원적 소비가치에 대한 연구 -소비가치 요인과 인구통계학적 특성 및 글로벌 소비성향의 관련성을 중심으로-)

  • Choo, Ho Jung;Jang, Ju Yeun;Baek, Eunsoo;Lee, Ha Kyung;Kim, Habin
    • Journal of the Korean Society of Clothing and Textiles
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    • v.46 no.5
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    • pp.848-867
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    • 2022
  • As an emerging market with rapid economic growth, while being a key region of the K-culture expansion, Vietnam draws increasing scientific attention. This study focuses on the MZ generation, Vietnam's leading consumer group, revealing their consumption value structure. An online survey was used for data collection purposes, investigating 368 Vietnamese consumers between 18-37 years of age. Six value dimensions were derived as results of the present analysis: functional, emotional, social, ethical, self-expression, and autonomy-oriented value. Among them, functional value includes two sub-dimensions of utility and price, while emotional value entails three sub-dimensions, namely hedonism, novelty, and aesthetics. 'Self-expression value' and 'autonomy-oriented value', reflecting the characteristics of the MZ generation, who actively express themselves and respect proactive decision-making, are becoming important standards of the consumption attitude of young Vietnamese. Moreover, the pursuit of 'novelty' was derived as a factor reflecting emotional values, revealing an association between hedonic consumption, and seeking for newness and difference. Furthermore, the relationships between each consumption value dimension, respective demographic characteristics, and global consumption propensity were investigated. The present findings aim to provide insights into young Vietnamese consumers' attitudes and intend to serve as a foundation for future research.

A Study on the Effect of Career Shock Experienced in the COVID-19 Pandemic on the Level of Subjective Career Success Perception. (코로나19 팬데믹 상황에서 경험한 커리어쇼크가 주관적 경력 성공 인식 수준에 미치는 영향에 관한 연구)

  • Jin Kim;Jong Seok Cha;Na Jung Kim
    • Asia-Pacific Journal of Business
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    • v.14 no.2
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    • pp.85-100
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    • 2023
  • Purpose - The purpose of this study is to identify the factors of shocking events in the career aspect experienced by Korean workers in the context of the Covid-19 pandemic, and to find out whether these career shocks affect individual perceptions of the importance of subjective career success. Design/methodology/approach - In the survey of 146 respondents, the career shock events experienced in the context of the Covid-19 pandemic were largely divided into three categories; 'work change', 'employment anxiety', and 'life anxiety'. For the subjective career success, seven dimensions - 'financial security', 'financial achievement', 'entrepreneurship', 'positive relationship', 'positive impact', 'learning and development', 'work-life balance' - were used. Findings - As a result, there was no difference in the perception of subjective career success due to the experience of 'work change' during the Covid-19 period. However, the respondents who experienced 'employment anxiety' came to recognize that 'financial security' and 'financial achievement' were more increasing in terms of the degree of difference of importance. And respondents who experienced 'lifetime anxiety' perceived that the degree of difference of importance was increasing in the six dimensions except for 'social influence'. Particularly, the increase in the importance of 'work-life balance' and 'positive relationship' was found to be the greatest among the career success dimensions. Research implications or Originality - Finally, it was concluded that changes in the external environment such as Covid-19 pandemic influence as a career shock and affect the level of importance in subjective career success perception. Based on the results, the theoretical implication on current career study and some practical implications for organizational career management were suggested.