• Title/Summary/Keyword: social dimensions

검색결과 858건 처리시간 0.023초

패션브랜드의 사회적 책임활동 측정 척도 개발 (Developing a Scale for Measuring the Social Responsibility of a Fashion Brand)

  • 강지현;김현희
    • 복식
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    • 제62권6호
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    • pp.67-79
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    • 2012
  • Much of the conceptual work in the field of Corporate Social Responsibility(CSR) originated from studies that were conducted in general corporations; however, many issues were peculiar to the area of fashion brand social responsibility. The purpose of this study is to develop a scale to measure the social responsibility of fashion brands in order to establish a specific, scientifically based marketing strategy. Through a literature review that disclosed 59 items regarding CSR and results from focus group interviews and exploratory factor analyses, we developed 23 items pertaining to fashion brand social responsibility. The measurement items were organized into five dimensions: economic, legal, ethical, environmental, and philanthropic responsibility. We found the 23-item scale to have good reliability and validity. We also found that fashion brand social responsibility positively influenced brand loyalty, including repurchase intention, continuance intention, and word of mouth. Thus, strategic planning for social responsibility in regards to fashion brands is essential in order to secure loyal customers, for both domestic and foreign brands compete in the fashion market.

공공기관의 사회적 책임 활동이 재무적 성과에 미치는 영향 (The Effect of Corporate Social Responsibility Activities on Financial Performance in Public Institutions)

  • 장지경;김수균
    • 품질경영학회지
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    • 제49권3호
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    • pp.393-404
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    • 2021
  • Purpose: The purpose of this study was to examine the corporate responsibility activities and investigate the effects of these activities on financial performance in public institutions. Methods: The collected data using annual performance evaluation for the year 2017-2019 were analyzed using multi-regression analysis. The corporate social responsibility activities for this study were divided into three dimensions such as social value, efficiency, and welfare. Results: The results of this study are as follows; first, public institutions with high evaluation in social value and welfare had a significant positive effect on financial performance factors such as ROA and ROS. Second, we find that there is a significant negative relation between social value activities and debt ratio. This result means that the higher social value activities, the lower debt ratio. It was also found that the activities for enhancing social value made statistically significant positive influence on BIS performance. Conclusion: These results can be interpreted that public institutions trying various social contribution activities does not necessarily bring negative results for financial performance. In conclusion, it means that socially responsible activities and ethical management in the desirable direction can be beneficial to both public institutions and the society to which they belong.

Consumer perceptions on sustainable practices implemented in foodservice organizations in Korea

  • Ju, Seyoung;Chang, Hyeja
    • Nutrition Research and Practice
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    • 제10권1호
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    • pp.108-114
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    • 2016
  • BACKGROUND/OBJECTIVES: Sustainable practices in foodservice organizations including commercial and noncommercial ones are critical to ensure the protection of the environment for the future. With the rapid growth of the foodservice industry, wiser usage of input sources such as food, utilities, and single use packaging should be reconsidered for future generations. Therefore, this study aims to investigate the customer's perceptions on sustainable practices and to identify the relationship among sustainable practices, social contribution and purchase intention. SUBJECTS/METHODS: The study was conducted using content analyses by reviewing articles on sustainable food service practices published domestically and abroad. Thereafter, data were collected with a face-to-face survey using a questionnaire and analyzed with factor analyses and multiple regressions. RESULTS: Sustainable practices classified with factor analysis consisted of 6 dimensions of green food material procurement, sustainable food preparation, green packaging, preservation of energy, waste management, and public relations on green activity, with a total of 25 green activities in foodservice operations. Consumers were not very familiar with the green activities implemented in the foodservice unit, with the lowest awareness of "green food material procurement (2.46 out of 5 points)", and the highest awareness of "green packaging (3.74)" and "waste management (3.28). The factors influencing the perception of social contribution by foodservice organizations among 6 sustainable practice dimensions were found to be public relations on green activity (${\beta}=0.154$), waste management (${\beta}=0.204$) and sustainable food preparation (${\beta}=0.183$). Green packaging (${\beta}=0.107$) and the social contribution of the foodservice organization (${\beta}=0.761$) had strong relationships with the image of the organization. The purchase intentions of customers was affected only by the foodservice image (${\beta}=0.775$). CONCLUSIONS: The results of this study suggest that sustainable practices by foodservice organization present a good image to customers and increase the awareness of valuable contributions that benefit the customer as well as the community.

확장된 서비스스케이프가 관계품질 및 재구매의도에 미치는 영향 -중국 소비자를 대상으로- (The Effect of Expanded Servicescape on Relationship Quality and Chinese Consumer's Repurchasing Intentions)

  • 펑펑;정용길
    • 한국콘텐츠학회논문지
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    • 제13권7호
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    • pp.350-360
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    • 2013
  • 서비스 환경 내에 있는 고객들은 서비스 경험에 대한 만족에 잠재적으로 영향을 미치는 수많은 자극들에 노출되어 있다. 특히 레스토랑과 같이 고객의 서비스 경험이 중요한 환대산업에서는 유형적 요소인 물리적 환경만 중요한 것은 아니다. 물리적 환경 외에도 종업원의 친절함과 같은 사회적 환경 그리고 특정 신호 상징 인공물을 통해 표현된 상징적 환경도 매우 중요하다. 본 연구는 물리적 환경에 중심을 둔 기존 서비스스케이프 모형에 사회적 요인와 상징적 요인을 모두 포함되는 확장된 서비스스케이프의 개념을 정의하고 그 모형에 대해 연구하고자 한다. 모형을 검증하기 위해 중국에 있는 4개 민족특색 레스토랑의 이용고객을 대상으로 설문조사를 실시하였다. 연구결과, 물리적 사회적 상징적 요소가 포함된 확장된 서비스스케이프의 9개요인(쾌적성, 심미성, 편의성, 외형성, 예의성, 전문성, 향수성, 공감성, 문화성)중 심미성과 공감성을 빼고는 고객만족에 긍정적 영향을 미치는 것으로 나타났다. 관계품질의 고객만족이 신뢰와 몰입의 선행요인으로 신뢰와 몰입에 긍정적인 영향을 미치는 것을 검증되었다. 그리고 만족, 신뢰 및 몰입이 재구매의도에 긍정적 영향을 미치고 있었다.

상권방문 추진동기와 몰입, 만족, 재방문 의도 (Visit Push Motivation for a Trading Area and Flow, Satisfaction, and Revisit Intention)

  • 이수덕;이용기
    • 유통과학연구
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    • 제16권9호
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    • pp.65-77
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    • 2018
  • Purpose - A trading area is very closely related to consumer life. A trading area is a cultural and social space that consumes culture and promotes human relationships as well as an economic space where consumers live their daily lives. In this context, a trading area research should be conducted objectively and empirically because it deals with the activities of consumer's life. The purpose of this study is to identify the intrinsic psychological motivation(push motivation) caused when consumers visit a trading area and to demonstrate how the push motivation for a trading area influence on consumer's flow, satisfaction, revisit intention. Research design, data, and methodology - In order to develop research hypotheses for this study, the development procedures for push motivation scale are as follows; (1) generating initial pool of items based on previous studies, (2) expert judgement to evaluate content and face validity, and (3) assessing convergent and discriminant validity using confirmatory factor analysis. In order to achieve these purposes, online surveys were conducted on frequent or familiar visitors to the trading areas around the Gangnam, Kunkuk University and Hongik University Station. Among the 1,343 questionnaires collected, 1,157 cases were analyzed by using SPSS 22.0 and SmartPLS 3.0 statistical package program, except for 186 responses in which responses were judged to be unfaithful. Results - The push motivation was classified into five sub-dimensions of excitement/stimulus, rest/relaxation, exit/refreshing, knowledge/learning and human relationship promotion as multidimensional and complex factors composed of individual and social-related dimensions. The excitement/stimulus and human relationship promotion of push motivation have positive effects on satisfaction. However, all dimensions of the push motivation have positive effects on flow. And flow has a positive effect on satisfaction and revisit intention. Meanwhile, the mediation test using boostrapping shows that flow plays a full mediating role in the relationship between rest/relaxation, exit/refreshing, knowledge/learning and satisfaction, but a partial mediating rol e between excitement/stimulus, human relationship promotion and satisfaction. Finally, satisfaction plays a partial mediating role between flow and revisit intention. Conclusions - This study shows that the push motivation is multidimensional and compositive depending on the situation of a consumer. In addition, it is found that the human relationship promotion(a social-related motivation) has a much more important effect on flow and satisfaction than other push motivations of individual dimensions. It also shows that satisfaction increases when consumers are being flowed at their visit and degree of revisit intention also grows as satisfaction increases. As implications of this study, a marketer should try to understand consumer's visit motivation at first and then develop factors that increase their flow, satisfaction, revisit intention. It also requires a marketer to approach subjects on a trading area more objectively and empirically based on the psychology and behavior of consumers, in order to establish a proper and efficient strategy on development of a trading area.

노인의 사회적 배제 수준의 변화유형과 예측요인: 영국고령화패널(ELSA)분석 (Patterns of the Change and the Predictors of the Social Exclusion of the Older People: Analysis of English Longitudinal Study of Ageing(ELSA))

  • 박현주;정순둘
    • 한국노년학
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    • 제32권4호
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    • pp.1063-1086
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    • 2012
  • 본 연구는 종단적인 분석을 통하여 노인의 사회적 배제 수준 변화 양상에 따른 유형을 살펴보며 그 예측요인을 밝힘으로써 노인의 사회적 배제 상황을 파악하고자 하였다. 이를 위하여 본 연구는 영국고령화패널(ELSA)의 2002-03년의 제 1차 조사부터 2008-09년 제 4차 조사까지 2년 주기로 하여 네 차례에 걸쳐 반복 측정한 자료를 사용하였으며, 표본유지율을 고려하여 50세 이상의 남녀 7631명의 자료를 최종 분석에 사용하였다. 노인의 사회적 배제는 사회적 관계망, 문화 및 여가 활동, 의료서비스 접근, 재정적 안정, 정서적 배제 영역의 다섯 개의 하위 영역으로 구분되어 분석되었다. 자료의 분석을 위하여 다양한 질적인 차이를 밝히는데 목적을 두는 관찰대상 중심적 접근이 시도되었으며, 이는 변화궤적을 유형화하는 준모수적 집단중심 모형을 통해 분석되었다. 분석을 통하여 노인들은 유사한 배제 수준을 보이면서 동일하게 변화하는 '동질적' 집단이 아니라, 다양한 초기값과 변화율을 보이는 다양한 유형으로 구분될 수 있음이 밝혀졌다. 뿐만 아니라 변화궤적의 유형화를 통하여 문화여가활동을 제외하고 모든 영역에서 노인의 사회적 배제 수준이 시간 경과에 따라 천천히 증가하거나 유지됨을 확인하였다. 준모수적 집단중심 모형의 결과를 통하여 지속적으로 높은 배제 수준을 유지하거나 높은 수준에서 증가하는 유형을 사회적 배제의 고위험군으로 판단하여 선별해 낼 수 있었다. 또한 고위험군에 속하는 노인들의 특성을 밝히기 위해 다항로지스틱 분석을 실시한 결과, 노인의 사회적 배제에 영향을 주는 주요 변수는 성별, 연령, 건강상태, 활동능력, 소득, 결혼상태, 가족관계, 수급여부 등으로 나타났다.

온라인 커뮤니티에서 사회적 영향이 플로우, 지각된 유용성, 이용의도에 미치는 영향: 싸이월드를 중심으로 (The Effect of Social Influence on Flow, Perceived Usefulness and Intention to Use in Online Community)

  • 유일;최혁라
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권2호
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    • pp.113-135
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    • 2008
  • This study introduces the construct of social influence and combines the construct with the flow theory and TAM framework Subjective norm, image, and visibility identified as the dimensions of social influence are hypothesized to influence flow and perceived usefulness, and then the intention to use of online community. Data were collected through a survey of respondents who have the experience of using an online community, and analyzed by using structure equations modelling. The major findings of this study are as follows: First, subjective norm was found to have a positive influence on flow and intention to use. Second, image was found to have a positive effect chi flow and perceived usefulness. Third, visibility was found to have a positive influence on perceived usefulness. Finally, flow and perceived usefulness were also found to have a positive effect on the intention to use. Implications of these findings are discussed for researchers and practitioners.

유행선도력에 관한 연구 II - 유행선도력에 따른 집단들의 특성 - (A Study on Fashion Leadership II - The Characteristics among the Groups Divided according to Their Fashion Leadership -)

  • 이화연;이은영
    • 한국의류학회지
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    • 제13권1호
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    • pp.67-77
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    • 1989
  • The purposes of the study were to compare the characteristics among five segments of the population (innovative communicators, innovators, opinion leaders, followers, indifferents) which were divided according to their fashion opinion leadersship and innovativeness. Thirty-one variables (thirteen fashion-related variables, five social variables, nine psychological variables, four demographic variables) were included in the analysis (analysis of variance, chi-square test). Data were obtained from 446 women living in Seoul area by self-administered questionnaire. The results of the study were as follows: there were significant differences among groups in most of fashion-related variables (fashion interest and clothing importance, four dimensions of clothing values, marketer-dominated and neutral information sources) and psychological variables (eight self-image variables) and in some of social and demographic variables (social activity, social stratum, education).

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소셜 커머스의 소비자 지각된 위험과 구전 방향성이 구매의도에 미치는 영향 (Influences of Consumer Perceived Risks and Valence of Word of Mouth Information on Purchase Intention in Social Commerce)

  • 심이석;이형재
    • 한국IT서비스학회지
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    • 제12권3호
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    • pp.73-93
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    • 2013
  • This paper is a research on perceived risk of social commerce which has influence on purchase intention. This study uses a 3-dimension concept of perceived risk and then, deals with influencing a purchase intention. In addition, to search other influential variable to purchase intention, this study adds a variable with expected moderating effect. This study proposes several hypothesis and processes an experiment to test and attest these hypothesis. This study attempts to analyze the effect that perceived risk in social commerce has on purchase intention. By the results of data analysis, all dimensions of perceived risk are found to have significant negative effects on purchase intention. In addition, this study proves moderating roles of valence of WOM Information on purchase intention. Additional managerial implications are also discussed.

The Effects of Parenting Environment During Pregnancy in Relation to the Child's Later Behavioral, and Emotional Characteristics

  • Sohn, Byoung-Duk;Hwang, Hye-Won
    • International Journal of Human Ecology
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    • 제7권1호
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    • pp.121-129
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    • 2006
  • This study investigates the impact of the shared environment of pregnant women and their unborn child on the later emotional and behavioral characteristics of a child, extending into his or her adulthood. Using a sample of some 16,000 children from the National Child Development Study, the study demonstrated a positive relationship between the quality of the maternal environment and later emotional and behavioral performances during childhood and adulthood. These findings support the study hypothesis, suggesting that parenting environment such as mother‘s employment, husband’s social class and the mother‘s smoking habits during pregnancy has an affection on the later emotional and behavioral development of the child. The dimensions of the child’s emotional and behavioral well-being may be enhanced by therapeutic interventions and/or by helping pregnant women to develop a positive social network.