• Title/Summary/Keyword: site quality

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Study on Structural Relationship of Medical Information Quality, Usability, Attitude and Satisfaction of Hospital Web site According to Medical Examination and Treatment Subjects (진료과목에 따른 병원 웹사이트의 의료정보 품질과 사용성, 태도, 만족의 구조적 관계에 관한 연구)

  • Chang, Young-Il;Jung, You-Soo;Kim, Kyoung-Hwan
    • The Journal of Information Systems
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    • v.19 no.1
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    • pp.35-61
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    • 2010
  • The Internet marketing of hospital is being considered as a strategic requirement that can satisfy the customers. Therefore, it is very important to understand the effects of the medical information on the Internet on the actual consumers. In this study, the paths through which the attitude and satisfaction of the medical information consumers that visit hospital web site are formed for the medical information through the quality of the medical information on the Internet and usability of hospital web site were examined respectively according to the medical examination and treatment subjects that respectively deal with medical acts and cosmetic acts through light metabolism recovery. The usability of hospital web site, rather than medical information quality, had positive effects on the attitudes toward the medical information distributed in the corresponding web site and the satisfaction of use of hospital web site in the case of visitors of the hospital web site for the medical examination and treatment subjects of essential medical examination and treatment and emergency medical treatment, and, on the other hand, the result of analyzing the path of the medical examination and treatment subjects of cosmetics and functional improvement revealed that the medical information quality had positive effects on the medical information attitudes and the usage satisfaction of hospital web site. Accordingly, the attitudes toward the medical information distributed through the web site by the visitors of hospital web site is formed from the quality of medical information and web site usability, and, ultimately, they become generally satisfied with the hospital web site. Such process is revealed different1y according to the medical examination and treatment subjects for which consumers desire to obtain information.

The Effects of Service Quality on Customer Satisfaction and e-Loyalty in e-learning Site

  • Han, Dae-Mun;Kim, Yeong-Real;Kim, Jong-Woo;Lee, Jung-Ho
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2007.02a
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    • pp.110-113
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    • 2007
  • The purpose of this study was to investigate the nature of relationships among service quality, customer satisfaction and e-loyalty in e-learning site. In order to achieve the study purpose, survey method was applied As a result. it was revealed that service quality had significant effects on customer satisfaction in e-learning site. The influential factors of service quality on customer satisfaction included convenience of use, personalization, tangibles, responsiveness, and reliability in learning site. In addition, service quality had significant effects on e-loyalty as well.

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The Effect of Quality Cognition of the Web Site of the Hospital and Relationship Commitment on Customer Loyalty (병원 웹사이트 품질 인식과 관계몰입이 고객충성도에 미치는 영향)

  • Kim, Hee-Young;Kim, Eun-A;Ha, Yoon-Ju
    • Korea Journal of Hospital Management
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    • v.16 no.3
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    • pp.41-56
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    • 2011
  • The research was to investigate the effect of quality cognition of the web site of the facility and relationship commitment on customer loyalty. The respondents were 190 patients and caregivers. Data were collected from March 1st to 31st, 2010 at C university hospital in G city. The effect of facility web site of quality cognition and relationship commitment on customer loyalty showed 43.9%(F=35.806) in model 1, 58.4%(F=51.113) in model 2, and 58.7%(F=28.185) in model 3. Also, medical information & usage, aesthetics was significance in model 1, medical information & usage, relationship commitment in model 2. In relationship between web site quality cognition and customer loyalty, moderate effect of relationship commitment were not considerable in model 3. As a result, customer loyalty is the leading fact for quality cognition of the web site more than relationship commitment. Therefore, customer loyalty leaves its possibility of increment when facility web site is designated depending on medical information and aesthetics.

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A Study on Variation Characteristics and Correlationships of Water Quality in Daecheong Lake Basin (대청호 유역의 수질 변동특성 및 상관성에 관한 연구)

  • 김재윤
    • Journal of Environmental Science International
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    • v.5 no.6
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    • pp.763-770
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    • 1996
  • This study was performed to analyze the variation characteristics of writer qulity, correlation analysis of water quality data at each site and among the items of water Quality data. Water quality for analysis was monthly values of water temperature, pH, dissolved oxygen, biochemical oxygen demand, chemical oxygen demand, suspended solid, 7-N and T-P checked in Daecheong Lake from January to December, 1995. It was analyzed variation of monthly water qulity was well from February to April, water temperature and COD seemed to have high correlationships at all sites. Regression equation is COD = 0.07 Water temperature +1.23 ($R^2$: 0.7616) . Results of the correlation analysis of water quality data showed that DO had high correlationships between site 1 and site 2, BOD did site 1 and 3, COD did site 1 and 2, 55 did site 5 and 6, 7-N did 2 and 3, 7-P did site 4 and 6. Regression equations for estimate of water quality data are as follows. $DO_1$=4.46+0.59 DO, ($R^2$=0.8868), $BOD_1$ = 0, 52+0.63 BOD3 ($R^2$ = 0.6390) $COD_2$ = 0.44+0.71 $COD_1$ ($R^2$ = 0.9183), SS6 = 0.89+0.7055.($R^2$ = 0.9155) $TN_3$ = 0.151 +0.886 $TN_2$ ($R^2$ = 0.9415), $TP_4$ = 0.004+5.758 $TP_6$ ($R^2$ = 0.9669)

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Analysis on Quality Defect Status in the Construction Site of Domestic Educational Facilities (국내교육시설건설공사 현장에서의 품질하자 현황분석)

  • Ryoo, Chong-Hyuck;Park, Young-Ki
    • Journal of the Korean Institute of Educational Facilities
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    • v.15 no.1
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    • pp.44-52
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    • 2008
  • Amid the rapidly changing constructional business conditions, the volume of BTL business sectors has expanded largely during two or three years. Especially, construction works fur educational facilities of elementary, middle and high schools has been performed by the mid-sized construction companies who are not capable of doing effective and systematic quality management while the requirements of the customers are getting higher and higher. In order to have a flexible deal with the rapidly changing business conditions and also to enhance the quality level, it is the high time to reorganize the effective quality management systeme by doing the overall analysis about the quality defects in construction site. Accordingly through the investigation about the quality defects in the construction sites of domestic educational facilities, this study will focus on what kind of quality defects show. It is aimed at providing the preliminary data for the establishment of quality management fur the construction site of the domestic educational facilities by analysing the investigation results.

The Effect of Discharge Loading at Sewage Treatment Plants on Water Quality in Kyoungan Stream (경안천 수질에 대한 환경기초시설 방류부하량의 영향)

  • Kim, Ho-Sub;Lee, Su-Woong;Rhew, Doug-Hee;Kong, Dong-Soo
    • Journal of Korean Society on Water Environment
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    • v.25 no.3
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    • pp.452-458
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    • 2009
  • This study was carried out to assess the effect of discharge loading at sewage treatment plants (STP) on water quality in Kyoungan stream. The seasonal variations of water quality (BOD, COD, SS, TN, and chl.a) at site 1(Mesanribo) were similar with those at site 2(Sehabo). BOD, COD, SS, and chl.a concentration were also similar except for TN and TP concentration which were lower than those at site 1. The BOD, COD, TN, TP and chl.a concentration at site 2 in dry period were higher than that of wet period. The ratios of BOD, TP, COD, SS discharge loading at all STP in Kyoungan stream watershed to delivery loading at site 2 were 0.69, 0.54, 0.48, 0.31, and 0.26 on average, respectively. Both site 1 and site 2, the seasonal variations of discharge loading at STP did not showed any relationship with those of water quality. The mean ratios of inflow loading at site 1 to delivery loading at site 2 were relatively high that ranged from 0.43 to 0.61. In dry period, the ratios of discharge loading at STP in Sehabo watershed to delivery loading at site 2 were below 0.2 except for BOD (0.24), and decreased <0.1 in wet period. While, SS loading from watershed between site 1 and site 2 to delivery loading at site 2 ratios increased in wet period.

Evaluation of a Consumer Organization Site (소비자단체 사이트의 평가)

  • Nam, Su-Jung;Yoo, Hyun-Jung;Kim, Kee-Ok
    • Journal of the Korean Home Economics Association
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    • v.44 no.8
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    • pp.127-142
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    • 2006
  • This study, systematically evaluated the services provided by consumer organization site in order to improve the possessing problems or deficient aspects and present a desirable direction for instituting the planning of a new consumer group site. An evaluation of the level with respect to contents of consumer organization site showed that communication had the lowest grade while design had the highest. There were some technical errors related to accessibility of the site. An examination of the quality of consultation showed that success rate was low and the contents of the consultation were inadequate. However, compared with service quality of the consumer organization site estimated in the year of 2000, the current service showed significant improvements in terms of the overall quantity of information.

Development of Monitoring Site Selection Criteria of the Korean Soil Quality Monitoring Network to Meet its Purposes (토양측정망 운영목적에 따른 토양측정망 지점 선정 방안 연구)

  • Jeong, Seung-Woo
    • Journal of Soil and Groundwater Environment
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    • v.18 no.2
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    • pp.19-26
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    • 2013
  • This study developed the classification of National Soil Quality Monitoring Network (NSQM) and its site selection criteria to meet the recently established purposes of the NSQM. The NSQM were suggested by this study to classify into the six-purposes site groups from the current classification of land uses. The six purposes site groups were 1) intensive observation sites, 2) contaminant loading sites, 3) human activity sites, 4) background sites, 5) river soil sites, and 6) sites near the groundwater quality monitoring wells. Furthermore, this study developed the site selection criteria of NSQM utilizing the accumulated NSQM data, road traffic data, chemical emission data, census, soil information, and the literature related to soil quality variation due to contaminant loads. For selecting suitable sites for NSQM, this study used road traffic, chemical emission, the distance from the contaminant sources, and population information as specific criteria. The suggested site classification and criteria were appled for the current 100 NSQM sites for evaluation. Forty sites were met to the criteria suggested by this study, but sixty sites were not met to the criteria. However, some of the sixty sites also included the obscure sites that their addresses were not apparent to find them.

The Effect of Work-site Health Promotion Program on Health Promoting Behavior, Cholesterol, and the Quality of Life of Middle-aged Workers (산업장 건강증진프로그램이 중년기 근로자의 건강증진행위, 콜레스테롤치 및 삶의 질에 미치는 영향)

  • Park, Jeong-Sook;Park, Kyung-Min
    • Korean Journal of Adult Nursing
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    • v.14 no.2
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    • pp.194-204
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    • 2002
  • Purpose: This study is aimed at showing the effect of work-site health promotion programs for health promoting behavior, cholesterol, and quality of life of middle-aged workers. Method: Thirty-one middle-aged workers were the experimental group and thirty-one were the control group. The 8-week work-site health promotion program was given to the experimental group. After this, health promoting behavior, cholesterol and quality of life were measured by questionnaires for the experimental and control groups. Health promotion theory, flexibility and muscle strength, aerobic exercise, nutrition, stress management, cancer prevention and early detection, smoking and alcohol problems, and summary lecture were all included in the 8-week work-site health promotion program. Health promoting behavior was measured by Park's HPBS, cholesterol was measured by enzyme method, and quality of life was measured by Ro's QOL. Result: The experimental group showed a higher score of health promoting behavior than the control group. There were no differences on cholesterol and quality of life between the experimental and control groups. Conclusion: It is necessary that nurses provide middle-aged workers with work-site health promotion programs to improve health promoting behavior. It's necessary also to re-study this with the pre-post research design.

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The Effect of Perceived Website Quality of Fashion Shopping on Customer Satisfaction and Repurchase Intentions for Korean and Chinese College Students (한.중 대학생들의 의류쇼핑 웹사이트 품질지각에 따른 고객만족과 재구매의도)

  • Park, Hye-Sun;Lee, Yeon;Kim, Hyun-Sook
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.2
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    • pp.212-225
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    • 2010
  • This study investigates the dimensionality of perceived web site quality for fashion e-retailers to compare the differences in perceived web site quality between Korean and Chinese college students in the identification of the decisive web site quality dimensions for customer satisfaction and repurchase intentions. Data were collected from 300 Korean and 300 Chinese online apparel shoppers. The survey was statistically analyzed by factor analysis, T-test, and regression analysis. The perceived service quality dimensions were identified as product quality, economic efficiency, information quality, site design, and trust. The Chinese college students had significantly higher evaluations than Korean college students on information quality and trust. For Korean college students, product quality, economic efficiency, and trust were the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. For Chinese college students, product quality and information quality were identified as the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. Strategic directions for e-commerce business targeting Korean or Chinese college students are suggested in the conclusion.