• 디지털산업정보학회논문지
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• 제9권2호
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• pp.41-54
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• 2013

In this paper, We collected location based services of the user's past moving paths through the GPS. Using the collected by location-based services through the analysis of the similarity between the user's of service level agreement recommended of mobile contact area(SLA) proposed that can be. S-RCA method based on Service Level Agreement of the users in order to provide the service user's path distance, time, and to predict the direction of the movement paths and collect. The data collected by the interests and requirements of users through classification with the same interests and the needs of users to move between the analysis of the similarity between the path is used to analyze the results of analysis of the path-specific tolerance range (distance, time, and space) is determined according to the difference in the contact area. From a small area of the error range for users first to recommended and through their smartphones recommended contact area (S-RCA) to meet with the other party to make a choice of recommended methods. We verify through experiments that proposed method(S-RCA) a valid and reliable mobile contact area were recommended.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제9권12호
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• pp.4950-4966
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• 2015

Cloud providers now face the problem of estimating the amount of computing resources required to satisfy a future workload. In this paper, a virtual machine provisioning (VMP) mechanism is designed to adapt workload fluctuation. The arrival rate of forthcoming jobs is predicted for acquiring the proper service rate by adopting an exponential smoothing (ES) method. The proper service rate is estimated to guarantee the service level agreement (SLA) constraints by using a diffusion approximation statistical model. The VMP problem is formulated as a facility location problem. Furthermore, it is characterized as the maximization of submodular function subject to the matroid constraints. A greedy-based VMP algorithm is designed to obtain the optimal virtual machine provision pattern. Simulation results illustrate that the proposed mechanism could increase the average profit efficiently without incurring significant quality of service (QoS) violations.

• 한국컴퓨터정보학회논문지
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• 제21권7호
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• pp.17-22
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• 2016

In this paper we propose a novel QoE control scheme based on Service Level Agreement (SLA) which enables to guarantee the user perceived service quality of various high-quality mobile multimedia services such as mobile video streaming and real-time network games to a certain level. For this purpose, a SLA control structure is adopted to provision QoE, and a novel resource management scheme gets coupled with this control structure. Simulation results show that our proposed scheme can decrease the average delay and increase the total throughput by adjusting SLA.

• 한국통신학회논문지
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• 제36권4A호
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• pp.380-387
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• 2011

While mobile IPTV services are supported through the mobile WiMAX networks, there must need some guaranteed bandwidth for the IPTV services especially if IPTV and non-IPTV services are simultaneously supported by the mobile WiMAX networks. The quality of an IPTV service definitely depends on the allocated bandwidth for that channel. However, due to the high quality IPTV services and to support of huge non-IPTV traffic over mobile WiMAX networks, it is not possible to guarantee the sufficient amount of the limited mobile WiMAX bandwidth for the mobile IPTV services every time. A Service Level Agreement (SLA) between the mobile IPTV service provider and mobile WiMAX network operator to reserve sufficient bandwidth for the IPTV calls can increase the satisfaction level of the mobile IPTV users. In this paper, we propose a SLA negotiation procedure for mobile IPTV users over mobile WiMAX networks. The Bandwidth Broker controls the allocated bandwidth for IPTV and non-IPTV users. The proposed dynamically reserved bandwidth for the IPTV services increases the IPTV user's satisfaction level. The simulation results state that, our proposed scheme is able to provide better user satisfaction level for the IPTV users.

• 한국통신학회논문지
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• 제39B권1호
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• pp.41-43
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• 2014

WDM 광 전달망에서 기존의 보호방식은 SLA에 명시된 복구 시간에 대한 고려 없이 모든 연결 요청에 대해 한 쌍의 경로를 설정함으로써, 네트워크 자원의 이용 효율이 감소하고 SLA 위반율이 높아진다. 이를 해결하기 위해 본 논문에서는 예상 보호시간과 SLA에 명시된 복구시간을 비교하여 연결요청을 분류하고, 각 연결 요청 분류에 따른 최적의 망 보호방식 및 백업경로를 설정하는 보호기법을 제안한다. 제안 기법을 실험 망에 적용하여 기존 보호기법보다 높은 자원 효율성 및 낮은 SLA 위반율을 보임을 입증한다.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2002년도 추계학술발표논문집 (중)
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• pp.1241-1244
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• 2002

인터넷은 전세계를 연결하는 컴퓨터 망으로서 최근 기하급수적으로 그 수요가 증가하고 있다. 현재 전세계적으로 다양한 정보통신 서비스 창출과 향상된 성능을 가진 장치들의 개발 등으로 인해 과거 어느 때보다도 정보통신서비스 시장이 확대되고 있으며, 이에 따라 각 정보통신서비스 제공업자들도 기존의 가입자의 양적 확장에 치중하던 경향에서 탈피하여 보다 저렴한 고속/고품질 서비스 제공을 통하여 가입자들을 확보하기 위한 경쟁을 펼치고 있다. 정보통신서비스 제공업자들이 정보통신서비스 시장에서 다른 경쟁업체에 비하여 우위를 차지하고 보다 높은 수익창출을 위한 중요한 관건은 바로 정보통신서비스 이용자들에게 제공되는 통신 서비스의 품질 보장이다. 이를 위해서는 현재 사업자들이 사용자들에게 제공하는 통신서비스 품질 보장은 기존의 단순한 서비스 품질 보장 차원의 수준을 넘어 고객에게 서비스에 대한 신뢰성, 투명성 및 객관성을 입증할 수 있어야 한다. 이에 관한 입증 방법을 체계화한 것이 서비스 수준 규약(Service Level Agreement : SLA)이다 본 논문에서는 서비스 수준 규약의 개념과 SLA 표준화 동향을 소개하고, 현재 가장 보편적인 망인 IP 망에서의 표준화 동향 분석을 바탕으로 얻어진 SLA 표준 지표 모델에 대해서 제시한다.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2015년도 추계학술발표대회
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• pp.906-909
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• 2015

ITSM(IT Service Management)은 2000년대 중반 이후 기업 및 공공기관에 본격적으로 적용되기 시작하였다. ITSM의 한 부분으로 IT 조직에서는 외주업체와 SLA(Service Level Agreement)을 체결하여 정보시스템 서비스의 품질을 적정수준으로 관리토록 노력하고 있다. 그러나 SAL를 적용하는 서비스 측정항목을 선택하는데 있어 측정이 비교적 용이한 서버 운영시간, 서버 성능, 서비스 가동률 등 서버운영에 주로 초점이 맞춰져 왔다. 응용시스템에 대한 서비스 요청 적기 처리율, 변경요청 적기 처리율 등에 대해서는 고객과 외주업체의 협의요소 증가, 데이터 관리 및 정확성 부족 등으로 SLA 항목에서 제외되어 왔다. 본 논문에서는 응용시스템의 유지보수 관련 SLA 적용에 초점을 맞춰 서비스데스크 구축방안을 제시하였다.

• Journal of Preventive Medicine and Public Health
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• 제50권5호
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• pp.294-302
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• 2017

Objectives: The objectives of this study were to investigate the agreement between medical history questionnaire data and claims data and to identify the factors that were associated with discrepancies between these data types. Methods: Data from self-reported questionnaires that assessed an individual's history of hypertension, diabetes mellitus, dyslipidemia, stroke, heart disease, and pulmonary tuberculosis were collected from a general health screening database for 2014. Data for these diseases were collected from a healthcare utilization claims database between 2009 and 2014. Overall agreement, sensitivity, specificity, and kappa values were calculated. Multiple logistic regression analysis was performed to identify factors associated with discrepancies and was adjusted for age, gender, insurance type, insurance contribution, residential area, and comorbidities. Results: Agreement was highest between questionnaire data and claims data based on primary codes up to 1 year before the completion of self-reported questionnaires and was lowest for claims data based on primary and secondary codes up to 5 years before the completion of self-reported questionnaires. When comparing data based on primary codes up to 1 year before the completion of selfreported questionnaires, the overall agreement, sensitivity, specificity, and kappa values ranged from 93.2 to 98.8%, 26.2 to 84.3%, 95.7 to 99.6%, and 0.09 to 0.78, respectively. Agreement was excellent for hypertension and diabetes, fair to good for stroke and heart disease, and poor for pulmonary tuberculosis and dyslipidemia. Women, younger individuals, and employed individuals were most likely to under-report disease. Conclusions: Detailed patient characteristics that had an impact on information bias were identified through the differing levels of agreement.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제7권8호
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• pp.1825-1842
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• 2013

Rapid growth of the IT industry has led to significant energy consumption in the last decade. Data centers swallow an enormous amount of electrical energy and have high operating costs and carbon dioxide excretions. In response to this, the dynamic consolidation of virtual machines (VMs) allows for efficient resource management and reduces power consumption through the live migration of VMs in the hosts. Moreover, each client typically has a service level agreement (SLA), this leads to stipulations in dealing with energy-performance trade-offs, as aggressive consolidation may lead to performance degradation beyond the negotiation. In this paper we propose a heuristic based resource allocation of VM selection and a VM allocation approach that aims to minimize the total energy consumption and operating costs while meeting the client-level SLA. Our experiment results demonstrate significant enhancements in cloud providers' profit and energy savings while improving the SLA at a certain level.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2006년도 하계종합학술대회
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• pp.225-226
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• 2006

A service level agreement (SLA) is a formal contract between a service provider and a subscriber that contains detailed technical specifications called service level specifications (SLSs). In this paper, we propose SLA data analysis system which provides an effective decision-making information to network service provider. The SLA data analysis system executes trend analysis and statistics analysis using SLA violation and refund information. The analysis results are presented in many ways such as tables, graphs.