• Title/Summary/Keyword: service user risk

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Effect of Mobile Devices on the Use Intention and Use of Mobile Banking Service in Myanmar (미얀마에서의 모바일기기 특성이 모바일 뱅킹 서비스 사용의도와 실제 사용에 미치는 영향 연구)

  • Myo, Salai Thar Kei;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.15 no.6
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    • pp.71-82
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    • 2017
  • Most banks in Myanmar have begun to provide their services via mobile phones. However, few studies investigated the factors that may help to set mobile services from a customer perspective. So, this study aims to propose and test a conceptual research model to predict the user's intention to use and actual use level of mobile banking service by combining UTAUT and DeLone-Mclean IS model. Data were collected from 206 citizens who had experienced mobile banking in various regions of Myanmar. The study found that performance expectancy, effort expectancy, information quality and service quality influence the user 's intention to adopt mobile banking services which directly affects the user's actual use of them. However, social influence, facilitating condition and system quality don't influence the user's intention. The study results contribute to meeting customer's needs and reducing customer risk in Myanmar's mobile banking industry, suggesting to seamlessly provide the necessary resources like technology improvements, organizational infrastructure and service centers. Another future study are required to include service's security and trust factors so that the service providers could gain their customers' reliability and trust.

Design and Implementation of a Flood Disaster Safety System Using Realtime Weather Big Data (실시간 기상 빅데이터를 활용한 홍수 재난안전 시스템 설계 및 구현)

  • Kim, Yeonwoo;Kim, Byounghoon;Ko, Geonsik;Choi, Minwoong;Song, Heesub;Kim, Gihoon;Yoo, Seunghun;Lim, Jongtae;Bok, Kyungsoo;Yoo, Jaesoo
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.351-362
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    • 2017
  • Recently, analysis techniques to extract new meanings using big data analysis and various services using them have been developed. A disaster safety service among such services has been paid attention as the most important service. In this paper, we design and implement a flood disaster safety system using real time weather big data. The proposed system retrieves and processes vast amounts of information being collected in real time. In addition, it analyzes risk factors by aggregating the collected real time and past data and then provides users with prediction information. The proposed system also provides users with the risk prediction information by processing real time data such as user messages and news, and by analyzing disaster risk factors such a typhoon and a flood. As a result, users can prepare for potential disaster safety risks through the proposed system.

Study on measures to introduce Drone Delivery Service for domestic logistics (국내 물류기업의 드론배송서비스 도입방안에 관한 연구)

  • Yoo, Hyun Tae;You, Hak Soo;Jeong, Yoon Say
    • Journal of Convergence for Information Technology
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    • v.8 no.5
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    • pp.243-249
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    • 2018
  • This study is to verify the accommodation attitudes and intention of use of the end-users to use the drone distribution delivery service that is to be introduced in Korea. For a research purpose, the research model and hypothesis in this study have been set based on by using the SPSS 22.0. Upon these, the extended technology acceptance model has been used to verify the correlation service of new technology, and the result has shown that the user of drone distribution delivery service has a causal relationship with individual innovation and that the accommodation behavior and intention of use have a causal relationship with economic efficiency and convenience. However, there was no causal relation from a perceived risk. Hence, based on the results of study about accommodation behaviors and intention of use of the end users of drone distribution delivery service, the marketing implications have been provided for commercialization of drone delivery service.

A Pervasive P3P Negotiation Mechanism for Robust Ubiquitous services

  • Kwon, Oh-Byung
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.411-416
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    • 2007
  • Only a few P3P-based privacy aware systems address the discrepancy between a service provider's privacy policy and the user's typical concerns-hence, putting service usage at risk. Moreover, since users are typically nomadic in pervasive computing services, their specific privacy concerns would dynamically change according to the surrounding context. This leads us to develop a dynamically adjusting P3P-based policy for a personalized, privacy-aware service as a core element of secure pervasive computing. Hence, the purpose of this paper is to propose a pervasive P3P-based negotiation mechanism for privacy control which functions in a dynamic and flexible way.

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A Study on the Causal Relationship of Perceived Risks, Service Quality and Customer Satisfaction in Ubiquitous Environment by Using Spatial Information (유비쿼터스 환경에서 공간정보 활용에 따른 고객의 지각된 위험, 서비스 품질과 고객만족의 구조적 관계 연구)

  • Kim, Yong-Beom;Chung, Nam-Ho
    • Journal of the Korea Safety Management & Science
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    • v.10 no.3
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    • pp.145-154
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    • 2008
  • The Location Based Services (LBS) comprise spatial information and mobile technology allow users to receive various services based on Global Positioning Systems (GPS). Although, spatial information based services are very useful, it has lots of possibility to damage privacy protection. But the contents of the legislation by government have problems conflicted between protection of a person's location information and invigoration LBS. Therefore, in this study suggest a causal model to deal with user satisfaction and factors affecting spatial information based services to customer perspective. The proposed research model is tested empirically with one hundred and forty one usable questionnaires and partial least square (PLS) method. Experimental results showed that the usefulness, playfulness, and service quality play a prominent role in influencing the spatial information services satisfaction compared to other factors. But, easy of use and perceived risk are not significant.

A Study on the Causal Relationship of Perceived Risks, Service Quality and Customer Satisfaction in Ubiquitous Environment by Using Spatial Information (유비쿼터스 환경에서 공간정보 활용에 따른 고객의 지각된 위험, 서비스 품질과 고객만족의 구조적 관계 연구)

  • Chung, Nam-Ho;Kim, Yong-Bum
    • Proceedings of the Safety Management and Science Conference
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    • 2007.04a
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    • pp.373-385
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    • 2007
  • The Location Based Services (LBS) comprise spatial information and mobile technology allow users to receive various services based on Global Positioning Systems (GPS). Although, spatial information based services are very useful, it has lots of possibility to damage privacy protection. But the contents of the legislation by government have problems conflicted between protection of a person's location information and invigoration LBS. Therefore, in this study suggest a causal model to deal with user satisfaction and factors affecting spatial information based services to customer perspective. The proposed research model is tested empirically with one hundred and forty one usable questionnaires and partial least square (PLS) method. Experimental results showed that the usefulness, playfulness, and service quality play a prominent role in influencing the spatial information services satisfaction compared to other factors. But, easy of use and perceived risk are not significant.

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Strengthening security structure of open Blockchain platform to enhance privacy protection of DApp users (DApp 사용자의 프라이버시 보호 강화를 위한 공개형 블록체인 플랫폼 보안구조 강화방안)

  • Hwang, Seonjin;Ko, DongHyun;Bahk, Taeu;Choi, Yoon-ho
    • Journal of Internet Computing and Services
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    • v.21 no.3
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    • pp.1-9
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    • 2020
  • Along with the growth of Blockchain, DApp (Distributed Application) is getting attention. As interest in DApp grows, market size continues to grow and many developers participate in development. Many developers are using API(Application Programming Interface) services to mediate Blockchain nodes, such as Infura, for DApp development. However, when using such a service, there is a serious risk that the API service operator can violate the user's privacy by 1 to 1 matching the account address of the Transaction executed by the DApp user with the IP address of the DApp user. It can have an adverse effect on the reliability of public Blockchains that need to provide users with a secure DApp service environment. The proposed Blockchain platform is expected to provide user privacy protection from API services and provide a reliable DApp use environment that existing Blockchain platforms did not provide. It is also expected to help to activate DApp and increase the number of DApp users, which has not been activated due to the risk of an existing privacy breach.

A Study on Reuse Intention of the Easy Payment Service (간편 결제서비스 재사용의도에 관한 연구)

  • Kim, Jun-Woo;Nam, Jung-Ki;Jeon, Dong-Jin
    • Journal of Digital Convergence
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    • v.16 no.11
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    • pp.303-312
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    • 2018
  • The purpose of this study is to design the easy payment service research model and to find the influencing effect on the intention for the reuse of easy payment service by analysing the factors such as the social influence, the promotion condition, the security and the convenience as UTAUT model has. Also the research model employs the trust and the user satisfaction as parameters. The result shows that even though people feel the trust due to the convenience by the social influence, it has a negative influence on the user satisfaction if the risk recognized in the easy payment service and the weakness in the security are anticipated. The results of this study are academically meaningful as they established the research model for the easy payment service and the theoretical basis of the easy payment service area; they have provided the various practical implications.

Healthcare and Emergency Response Service Platform Based on Android Smartphone

  • Choi, Hoan-Suk;Rhee, Woo-Seop
    • International Journal of Contents
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    • v.16 no.1
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    • pp.75-86
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    • 2020
  • As the elderly population is becoming an aging society, the elderly are experiencing many problems. Social security costs for the elderly are increasing and the un-linked social phenomenon is emerging. Thus, the social infrastructure and welfare system established in the past economic growth period are in danger of not functioning properly. People socially isolated or with chronic diseases among the elderly are exposed to various accidents. Thus, an active healthcare management service is imperative. Additionally, in the event of a dangerous situation, the system must have ways to notify guardians (family or medical personnel) regarding appropriate action. Thus, in this paper, we propose the smartphone-based healthcare and emergency response service platform. The proposed service platform aggregates movement of relevant data in real-time using a smartphone. Based on aggregated data, it will always recognize the user's movements and current state using the human motion recognition mechanism. Thus, the proposed service platform provides real-time status monitoring, activity reports, a health calendar, location-based hospital information, emergency situation detection, and cloud messaging server-based efficient notification to several subscribers such as family, guardians, and medical personnel. Through this service, users or guardians can augment the level of care for the elderly through the reports. Also, if an emergency situation is detected, the system immediately informs guardians so as to minimize the risk through immediate response.

Danger Situations Alert System based U-Healthcare (유헬스케어 기반의 위험상황 알림 시스템)

  • Park, Byungdon;Yu, Donggyun;Jung, Hoekyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.1
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    • pp.193-198
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    • 2017
  • Recently, as interest in health increases, various wearable devices such as smart watch and smart band which can measure user's biometric information are being studied. Conventional wearable devices service the measured biometric information in a form that provides simple monitoring, disease prevention, and exercise amount. However, the user is Lack to deal with the dangerous situation. In this paper, we propose a hazard notification system to address these problems. The biometric information measured by the acceleration sensor and the heart rate sensor is transmitted to the application through the Arduino in real time. It identifies the risk situation through sensor priority measurement and risk situation identification algorithm. If a dangerous situation occurs, a notification message is sent to the guardian indicating the current location of the user. Therefore, it can be expected that if a dangerous situation occurs to a user who needs protection, he can respond promptly.