• Title/Summary/Keyword: service system optimization

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A Multi-Agent Approach to Context-Aware Optimization for Personalized Mobile Web Service (상황인지 기반 최적화가 가능한 개인화된 모바일 웹서비스 구축을 위한 다중에이전트 접근법에 관한 연구)

  • Kwon Oh-byung;Lee Ju-chul
    • Korean Management Science Review
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    • v.21 no.3
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    • pp.23-38
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    • 2004
  • Recently the usage of mobile devices which enable the accessibility to Internet has been dramatically increased. Most of the mobile services, however, so far tend to be simple such as infotainment service. In order to fully taking advantage of wireless network and corresponding technology, personalized web service based on user's context could be needed. Meanwhile, optimization techniques have been vitally incorporated for optimizing the development and administration of electronic commerce. However, applying context-aware optimization mechanism to personalized mobile services is still very few. Hence, the purpose of this paper is to propose a methodology to incorporate optimization techniques into personalization services. Multi agent-based web service approach is considered to realize the methodology. To show the feasibility of the methodology proposed in this paper, a prototype system, CAMA-myOPt(Context-Aware Multi-Agent system for my Optimization), was implemented and adopted in mobile comparative shopping.

Service Deployment Strategy for Customer Experience and Cost Optimization under Hybrid Network Computing Environment

  • Ning Wang;Huiqing Wang;Xiaoting Wang
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.11
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    • pp.3030-3049
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    • 2023
  • With the development and wide application of hybrid network computing modes like cloud computing, edge computing and fog computing, the customer service requests and the collaborative optimization of various computing resources face huge challenges. Considering the characteristics of network environment resources, the optimized deployment of service resources is a feasible solution. So, in this paper, the optimal goals for deploying service resources are customer experience and service cost. The focus is on the system impact of deploying services on load, fault tolerance, service cost, and quality of service (QoS). Therefore, the alternate node filtering algorithm (ANF) and the adjustment factor of cost matrix are proposed in this paper to enhance the system service performance without changing the minimum total service cost, and corresponding theoretical proof has been provided. In addition, for improving the fault tolerance of system, the alternate node preference factor and algorithm (ANP) are presented, which can effectively reduce the probability of data copy loss, based on which an improved cost-efficient replica deployment strategy named ICERD is given. Finally, by simulating the random occurrence of cloud node failures in the experiments and comparing the ICERD strategy with representative strategies, it has been validated that the ICERD strategy proposed in this paper not only effectively reduces customer access latency, meets customers' QoS requests, and improves system service quality, but also maintains the load balancing of the entire system, reduces service cost, enhances system fault tolerance, which further confirm the effectiveness and reliability of the ICERD strategy.

Internet Shopping Optimization Problem With Delivery Constraints

  • Chung, Ji-Bok
    • Journal of Distribution Science
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    • v.15 no.2
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    • pp.15-20
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    • 2017
  • Purpose - This paper aims to suggest a delivery constrained internet shopping optimization problem (DISOP) which must be solved for online recommendation system to provide a customized service considering cost and delivery conditions at the same time. Research design, data, and methodology - To solve a (DISOP), we propose a multi-objective formulation and a solution approach. By using a commercial optimization software (LINDO), a (DISOP) can be solved iteratively and a pareto optimal set can be calculated for real-sized problem. Results - We propose a new research problem which is different with internet shopping optimization problem since our problem considers not only the purchasing cost but also delivery conditions at the same time. Furthermore, we suggest a multi-objective mathematical formulation for our research problem and provide a solution approach to get a pareto optimal set by using numerical example. Conclusions - This paper proposes a multi-objective optimization problem to solve internet shopping optimization problem with delivery constraint and a solution approach to get a pareto optimal set. The results of research will contribute to develop a customized comparison and recommendation system to help more easy and smart online shopping service.

A Study on Web Service Performance Enhancement Using Tuning Model (튜닝 모델을 이용한 웹 서비스 성능 향상에 관한 연구)

  • Oh, Kie-Sung
    • Journal of Information Technology Services
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    • v.4 no.2
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    • pp.125-133
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    • 2005
  • Because of paradigm change to web service, numerous institutes have been suggested supporting solution about web service, and actively developed system using web service but it is hard to find out a systematic study for web service performance enhancement. Generally, there are SOAP message processing improvement and configuration optimization of server viewpoint for web service performance enhancement. Web service performance enhancement through SOAP message processing improvement have been studied related research but configuration optimization of server is hard to find out a systematic tuning model and performance criteria. In this paper, I suggested performance testing based tuning model and criteria of configuration optimization of server viewpoint. We executed practical analysis using tuning model about web service in internet. This paper show that the proposed tuning model and performance criteria is applicable to web service performance enhancement.

A Cost Optimization Model of IT Operation Service by Improving Service Request Management Process (서비스 요청 관리 프로세스 개선을 통한 IT 운영비용 최적화 방안)

  • Kang, Un-Sik;Bae, Kyoung-Han;Kim, Hyun-Soo
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.87-110
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    • 2007
  • Recently, researches on IT Service Management (ITSM) for improving information system operation service and information system outsourcing cost estimation model are proliferating. This study suggests a new cost model of IT operation service and optimizing method based upon the characteristics of operation service as a long-term and continuous business service for both user's and service provider's point of view. This study explains the cost optimization model of IT operation service by improving service request management process, such as adequate reception and control, proper valuation, process management using project management methodology, effective organization and time management of service personnel. Especially in this study, service ability improvement effect and fixed operation cost reduction effect are defined to prove the proposed new cost model.

Integrating GIS, GPS, and Optimization Technologies for Pick-up/Delivery Service (소포 집배송 서비스를 위한 GIS, GPS 및 최적화 기술의 통합)

  • Jung Hoon;Lim Seung-Kil
    • Korean Management Science Review
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    • v.21 no.3
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    • pp.115-127
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    • 2004
  • In this paper, we describe an intelligent monitoring and control system for pick-up/delivery service. This system applies geographical information system(GIS), global positioning system(GPS) and wireless communication technologies for managing pick-up/delivery operations more effectively. It consists of three subsystems, pick-up/delivery sequence planning system, pick-up/delivery monitoring system, and PDA execution system. Pick-up/delivery sequence planning system generates routes and schedules for pick-up/delivery using GIS and optimization techniques. Pick-up/delivery monitoring system monitors current positions of vehicles and actual pick-up/delivery results as compared with planned routes and visit times, while PDA execution system transmits information for vehicles positions and actual pick-up/delivery results using GPS and wireless communication technologies. The intelligent monitoring and control system is currently being used for the pick-up parcel service in a local post office of Korea Post.

Effective Task Scheduling and Dynamic Resource Optimization based on Heuristic Algorithms in Cloud Computing Environment

  • NZanywayingoma, Frederic;Yang, Yang
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.12
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    • pp.5780-5802
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    • 2017
  • Cloud computing system consists of distributed resources in a dynamic and decentralized environment. Therefore, using cloud computing resources efficiently and getting the maximum profits are still challenging problems to the cloud service providers and cloud service users. It is important to provide the efficient scheduling. To schedule cloud resources, numerous heuristic algorithms such as Particle Swarm Optimization (PSO), Genetic Algorithm (GA), Ant Colony Optimization (ACO), Cuckoo Search (CS) algorithms have been adopted. The paper proposes a Modified Particle Swarm Optimization (MPSO) algorithm to solve the above mentioned issues. We first formulate an optimization problem and propose a Modified PSO optimization technique. The performance of MPSO was evaluated against PSO, and GA. Our experimental results show that the proposed MPSO minimizes the task execution time, and maximizes the resource utilization rate.

The Optimization of One-way Car-Sharing Service by Dynamic Relocation : Based on PSO Algorithm (실시간 재배치를 통한 카쉐어링 서비스 최적화에 관한 연구 : PSO 방법론 기반으로)

  • Lee, Kun-Young;Lee, Hyung-Seok;Hong, Wyo-Han;Ko, Sung-Seok
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.2
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    • pp.28-36
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    • 2016
  • Recently, owing to the development of ICT industry and wide spread of smart phone, the number of people who use car sharing service are increased rapidly. Currently two-way car sharing system with same rental and return locations are mainly operated since this system can be easily implemented and maintained. Currently the demand of one-way car sharing service has increase explosively. But this system have several obstacle in operation, especially, vehicle stock imbalance issues which invoke vehicle relocation. Hence in this study, we present an optimization approach to depot location and relocation policy in one-way car sharing systems. At first, we modelled as mixed-integer programming models whose objective is to maximize the profits of a car sharing organization considering all the revenues and costs involved and several constraints of relocation policy. And to solve this problem efficiently, we proposed a new method based on particle swarm optimization, which is one of powerful meta-heuristic method. The practical usefulness of the approach is illustrated with a case study involving satellite cities in Seoul Metrolitan Area including several candidate area where this kind systems have not been installed yet and already operating area. Our proposed approach produced plausible solutions with rapid computational time and a little deviation from optimal solution obtained by CPLEX Optimizer. Also we can find that particle swarm optimization method can be used as efficient method with various constraints. Hence based on this results, we can grasp a clear insight into the impact of depot location and relocation policy schemes on the profitability of such systems.

Emergency Service Restoration and Load Balancing in Distribution Networks Using Feeder Loadings Balance Index (피더부하 균등화지수를 이용한 배전계통의 긴급정전복구 및 부하균등화)

  • Choe, Sang-Yeol;Jeong, Ho-Seong;Sin, Myeong-Cheol
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.51 no.5
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    • pp.217-224
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    • 2002
  • This paper presents an algorithm to obtain an approximate optimal solution for the service restoration and load balancing of large scale radial distribution system in a real-time operation environment. Since the problem is formulated as a combinatorial optimization problem, it is difficult to solve a large-scale combinatorial optimization problem accurately within the reasonable computation time. Therefore, in order to find an approximate optimal solution quickly, the authors proposed an algorithm which combines optimization technique called cyclic best-first search with heuristic based feeder loadings balance index for computational efficiency and robust performance. To demonstrate the validity of the proposed algorithm, numerical calculations are carried out the KEPCO's 108 bus distribution system.

A Design Problem of a System Working at Both Primary Service and Secondary Service (주서비스와 보조서비스를 갖는 시스템 설계)

  • Kim, Sung-Chul
    • Korean Management Science Review
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    • v.28 no.3
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    • pp.15-29
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    • 2011
  • In this paper, we consider a system working at both primary service and secondary service. A server can switch between the primary service and the secondary service or it can be assigned to secondary service as a dedicated server. A service policy is characterized by the number of servers dedicated to the secondary service and a rule for switching the remaining servers between two services. The primary service system is modelled as a Markovian queueing system and the throughput is a function of the number of servers, buffer capacity, and service policy. And the secondary service system has a service level requirement strategically determined to perform the service assigned. There is a revenue obtained from throughput and costs due to servers and buffers. We study the problem of simultaneously determining the optimal total number of servers, buffers, and service policy to maximize profit of the system subject to both an expected customer waiting time constraint of the primary service and a service level constraint of the secondary service and develop an algorithm which can be successfully applied with the small number of computations.