• Title/Summary/Keyword: service support program

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A Study on the Group Program Development for Reinforcing Family Relations of Single-mother Families (편모가족관계 강화를 위한 집단 프로그램 개발에 관한 연구)

  • Chung, Soo-Kyoung
    • Korean Journal of Social Welfare
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    • v.44
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    • pp.288-317
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    • 2001
  • The purpose of this study is to develop the group program model for reinforcing family relations of single-mother families as one approach to family welfare service. As previous research findings about problems of single parent families were reviewed and the framework for the program development was identified, a 6 sessions group program was planned and applied to 9 single-mother families from June 2nd to July 7th. Program evaluation questionnaire, Scales measuring powerlessness and FACESIII for family relations, social support network tool, and group process recording were used for the evaluation of this program. The participants evaluated this program as very supportive, useful, and educational. The powerlessness was reduced in a statistically meaningful way before and after the program and the result was found to be maintained for 4 months in the follow-up session. The family relations according to FACES III were mostly balanced and didn't show some significant change after the termination of this program. The single mothers had little concrete supports from others, if any, had some from relatives. They rather had to give supports for the other family members and reciprocally gave and took emotional or informational supports with friends or neighbors. Based on these results, the 2 step model consisted of brief group program and long term support group was developed and the practical methods were suggested for the single-mother families with low income.

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The Effect of Motivation of Preliminary Entrepreneur on Entrepreneurial Spirit in Service Industry -Focused on Participant of Cyber University- (예비 서비스 창업자의 동기요인이 기업가정신에 미치는 영향 -사이버대학교 수강자를 중심으로-)

  • Kim, Kyung-Hoe;Kim, Jin-Young
    • Management & Information Systems Review
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    • v.30 no.4
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    • pp.511-537
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    • 2011
  • The start-up program of service company is able to give the positive effect to the job creation and growth but actually the rate of success for start-up program in service industry low and thus the effective support program is required. Recently, it is required that entrepreneurial spirit for success of start-up program in service industry. We examined entrepreneurial spirit between participation motivation in service industry. The results are as follows. As a result of survey for education program participant, it was found that 4 causes of Entrepreneurial Spirit such as innovation thought, market-oriented thought and art-oriented thought, management thought are all significant and especially, the effect of management thought showed somewhat high level in entrepreneurial spirit. Hereafter, this study may help to guide the motivation of preliminary entrepreneurs as food & beverage, restaurant business, retailer, other service industry.

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A Study on the Influences of the Service Quality of 'One Library, One Book' Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul (공공도서관 '한 도서관 한 책 읽기' 프로그램의 서비스 품질이 만족도 및 이용의도에 미치는 영향에 관한 연구 - 서울특별시 J구 구립도서관을 중심으로 -)

  • Chang, Rosa
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.1
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    • pp.387-404
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    • 2022
  • This study statistically verified the service quality factors(book&contents, writer&manpower, service support, facility&environment of the program) that affect the satisfaction of 'One Library, One Book' program, and the influence relationship of satisfaction on the intention to use focused on the Jgu Public Library in Seoul. As a result, first, the service quality factors that have a statistically significant positive(+) effect on the satisfaction of the program were found to be the book&content, author&manpower factors of the program. Second, it was shown that the satisfaction of the program had a statistically significant positive(+) effect on the intention to use. The results of this study can be used as useful basic data to improve the quality of the 'One Library, One Book' program in public libraries in Korea in the future.

Effect of Simulation-based Advanced Cardiopulmonary Life Support Education for Nursing Students Hospitals (간호학생을 대상으로 한 시뮬레이션기반 전문심장소생술 교육의 효과)

  • Jung, Hyo-Ju;Chae, Min-Jeong
    • The Korean Journal of Health Service Management
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    • v.9 no.3
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    • pp.127-143
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    • 2015
  • Objectives : This study is a quasi-experiment with a pre-post design and a nonequivalent control group performed from May 1 to June 2, 2013 to verify the effects of a simulation based education program on nursing students' self-confidence, and clinical performance ability. Methods : The subjects of the study were a total of 60 students in their fourth year of a nursing program at a university located in G city and they were assigned to an experimental group of 30 students and a control group of 30 students by convenience sampling. Results : After being offered education, self-confidence, and clinical performance ability were significantly more improved than before in each group. In the comparison of the two groups, the self-confidence (t=3.00, p=.004) and clinical performance ability(t=3.14, p=.003) of the experiment group were significantly higher than those of the control group. Conclusions : The results indicated that instructional methods using a simulation-based emergency care program should be adopted maximize the effects of advanced cardiopulmonary life support education.

Correlates of Social Support, Family Function, and Conditions of Home Care Nursing in Family Caregivers (가정간호대상자 가족의 사회적 지지와 가족기능, 가정간호 특성 간의 관계)

  • Seo, Jun-Young;Kim, Gwang-Suk;Lee, Hyeon-Kyeong;Kim, Hae-Young;Shin, Hye-Sun;Park, Jong-Mi
    • Journal of Home Health Care Nursing
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    • v.19 no.1
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    • pp.63-73
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    • 2012
  • Purpose: The purpose of this study was to determine the factors related to the social support, family and friend support as well as home care nurse support, in family caregivers of patients with home care service. Method: The participants were 111 family caregivers of patient, who were receiving home care services from home health care centers of 3 different general hospitals located in Seoul. The data was collected, using self-administered questionnaires. Result: The level of family and friend support varied significantly according to patients' mental status, period of home care nursing, frequency of home care service, caregiver's education level, family income, and family functioning level. On the other hand, home care nurse support varied significantly according to patients' mental status, caregiver's age, existence of interchangeable family caregivers, and family functioning level. There was a significantly positive correlation between the social support the family caregivers' perceived and family function while there was a negative correlation between family and friend support and the period of home care service. Conclusion: Thus, the establishment of nursing interventional program, with understanding of their social support, is needed for both patients and their caregivers.

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Mind-Body Approach in the Area of Preventive Medicine: Focusing on Relaxation and Meditation for Stress Management (예방의학 영역에서 심신의학적 접근의 적용 가능성: 스트레스 관리를 위한 이완과 명상 기법을 중심으로)

  • Kang, Yune-Sik
    • Journal of Preventive Medicine and Public Health
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    • v.43 no.5
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    • pp.445-450
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    • 2010
  • Objectives: Emotional support and a stress management program should be simultaneously provided to clients as effective preventive services for healthy behavioral change. This study was conducted to review various relaxation and meditation intervention methods and their applicability for a preventive service program. Methods and results: The author of this paper tried to find various relaxation and meditation programs through a literature review and program searching and to introduce them. The 'Relaxation Response' and 'Mindfulness Based Stress Reduction (MBSR)' are the most the widely used meditative programs in mainstream medical systems. Abdominal breathing, Progressive Musclular Relaxation (PMR), Relaxative Imagery, Autogenic Training (AT) and Biofeedback are other well-known techniques for relaxation and stress management. I have developed and implemented some programs using these methods. Relaxation and meditation classes for cancer patients and a meditation based stress coping workshop are examples of this program. Conclusions: Relaxation and meditation seem to be good and effective methods for primary, secondary and tertiary preventive service programs. Program development and standardization and further study are needed for more and wider use of the mindbody approach in the preventive service area of medicine.

A Study of Broadband Internet using Web Service Blind People of Distance Education Support Services (초고속통신망에서 인터넷 웹서비스를 이용한 시각장애인 원격교육지원 서비스연구)

  • Jung, Hoe-Jun;Park, Dea-Woo;Han, Kyung-Don
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2010.05a
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    • pp.385-388
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    • 2010
  • A place for the blind people movement restrictions in place on a relatively equal opportunity of education can not be provided. In this paper, blind people, as well as web access to information on the catch of the blind people and their preference for acquiring information on how to analyze the survey and analyze national and international stories. targeting the blind people Internet using Web Services in a high-speed network system design, training and support services, analyze and exchange information in real-time training program to develop a community, remote from the home education support system to revitalize blind people and would like to contribute to the information service.

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A Study on Awareness of Depression and Needs of a Depression Support Program in the University (일 대학 대학생의 우울증 인식도 및 우울증 지원프로그램 수요조사)

  • Kim, Woo-Jae;Kim, Sul-Min;Kim, Eun-Kyung;Kim, Kyoung-Hoon;Song, Ji-Young;Paik, Jong-Woo
    • Anxiety and mood
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    • v.6 no.1
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    • pp.55-64
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    • 2010
  • Objective : Depression is a significant and growing problem among college students. Depression contributes to numerous academic, social, and health problems, including suicide. This study surveyed depression awareness and the need for establishing a depression support program through Kyunghee University. Methods : We used the Kyunghee University Mail delivery system for college students to conduct this survey on depression and depression. Results : All of the students who responded to the survey, 41.86% reported that they had experienced depression. Among students experiencing depression, 27.27% experienced suicidal ideation, and 56.56% said they wanted to receive mental health counseling or treatment. All the respondents, 47.04% of respondents said they would to go to the external medical center, not school's internal counseling center of school, for such treatment. All the respondents, 73.75% said the student depression/suicide problem was serious. In addition, 71.34% of respondents required a depression support program. Conclusion : The university's depression support program needs to improve its accessibility by developing content focused on the early detection of, and improved awareness of, depression.

The Effect of Service Quality on Organizational Support and Job Satisfaction in Hotel Industry (호텔기업의 조직지원과 직무만족이 서비스품질에 미치는 영향)

  • Ji, Ke-Yung;Han, Jin-Young
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.353-362
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    • 2012
  • The purpose of this study tried to find ways to improve service quality for customers and effective program of organizational support to increase the hotel employees' job satisfaction to empirically analyze causatively impacted relationship between the perceived organizational support, job satisfaction, and service quality in the hotel industry staff recognize. Data were collected from 217 and surveyed from 1 to 30 in November 2011 in hotel. To summarize the results of the study, first, satisfaction of individual job environment, satisfaction of work environment support concerned in support for personal values both was not affected significantly. Second, support for work environment was also affecting more than support for personal worth to improve the quality of customer service and in support for the organization Third, satisfaction of the individual's work environment affected adaptability, conviction, and corporality in job satisfaction variables while support satisfaction for working conditions effected conviction and adaptability without corporality. In order to enhance adaptability to customers who employees serve, it should be created work environment to make employees feel satisfaction in individual's work environment. Therefore, hotel managers have to entertain feelings of loyalty for their hotel and make employees satisfaction with their job and their duty by enhancing support for work environment of hotel employees in order to increase business performance by improving service quality for customers.

Effects of the Health Support Network Project on Musculoskeletal Disorders of Females (근골격계 질환 여성의 건강지원 네트워크 사업 효과)

  • Kim, Deok-Ju;Han, Hee-Jung;Yang, Yeong-Ae
    • The Korean Journal of Health Service Management
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    • v.9 no.1
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    • pp.169-178
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    • 2015
  • This study implemented a health support network project to improve the quality of life of women with musculoskeletal disorders. These activities were intended to analyze the effects of the impact on the quality of life of women with musculoskeletal diseases, continuing to base their future needs for materials and practice so as to provide a method for this purpose. On August 19, 2013 through December, a survey of 320 people living in Seoul included 31 women with symptoms of musculoskeletal disorders. Another, 16 weeks led to a total of 127 people with housewives screened as a subjects for social support networks projects. After the research, the health support network project was implemented, and most musculoskeletal pain was reduced, depression levels were reduced, and a quality improvement was noted in health-related life activities. In particular, mental- health-related quality of life was found to increased. As incidental factors that may cause musculoskeletal disorders, marital status, living with family, low income, and a high depression index were related to low health-related quality of life. Future studies can support continued health at the local business community level rather than with smaller samples. This work can also be supported by follow-up studies to evaluate the effectiveness of program.