• Proceedings of the KSR Conference
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• 2006.11b
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• pp.1562-1566
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• 2006

The intelligent railway operation information architecture is to provide the railway passengers with the intermodal transportation information service. The purpose of the information architecture is to suggest the information service architecture of the intermodal transportation structurally. First, the architect procedure is to analysis the user requirements and according to these requirements, is to make the description of service requirements. Then secondly, it decides the service items and based of these items, it is to construction of service architecture. Finally, service package provide an accessible, deployment oriented perspective to intelligent railway operation information architecture

• Journal of Information Technology Applications and Management
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• v.31 no.3
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• pp.39-52
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• 2024

The development of autonomous driving technology is expected to bring about a major change in the mobility rights of the transportation vulnerable. It is very important to identify user requirements in developing autonomous vehicles and service technologies for the transportation vulnerable. User requirements were derived for the wheelchair disabled and the walking disabled. Through focus interviews, a total of 58 requirements were derived for wheelchair-using disabled people and 53 requirements for walking disabled people. A Kano survey was conducted on 33 wheelchair disabled and 34 walking disabled. After that, the quality types of functional requirements in terms of autonomous vehicles and service environment development were analyzed using the Kano model. Priority analysis was conducted on the functions required by the wheelchair disabled and the walking disabled. The results of this study can be used as basic data to determine the priorities of user function requirements in the early stages of autonomous vehicle and service technology development.

• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.3
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• pp.145-153
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• 2018

The purpose of this study is to seek ways how you can apply social responsibility requirements in accordance with the organizational characteristics of 'Dong' community service centers which are administrative service platform organizations, by applying the ISO 26000 to these centers. The ISO 26000, which is an international standard for social responsibility, defines the requirements for social responsibility which all organizations, regardless of their sizes or characteristics, can apply. This does not mean that all organizations must apply all the requirements regardless of their sizes or characteristics, but means that each organization can redefine the requirements applicable to its size and characteristics and apply them. Hence, this study defined 'Dong' community service centers' organizational characteristics and stakeholders and assessed the suitability of 251 categories in the ISO 26000 requirements by using the Delphi technique. Through this assessment process, 135 categories were selected. Then, after conducting an importance test by experts, 83 social responsibility assessment indicators applicable to 'Dong' community service centers were developed.

• Journal of the Korea Convergence Society
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• v.10 no.6
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• pp.411-416
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• 2019

This study was to investigate the supporting about knowledge, attitudes and service requirements of dental hygiene students on dementia. According to a survey of 200 students in some local dental hygiene, there were positive correlations between attitude and service requirements(r=.59 p=.000) about dementia. The factors of convergence on service requirements for dementia have been shown to be significant in attitude. Therefore, training content and courses are needed to instill diverse service content and positive attitude about dementia for dental hygiene students to provide.

• The Journal of Information Systems
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• v.27 no.1
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• pp.43-65
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• 2018

Purpose The emergence of mobile applications has simplified our life in various ways. Regarding tourism activities, mobile applications are already efficient in providing personalized tourism related information and are very much effective in booking hotels, flights, etc. However, there are very few studies on classifying the actual service requirements and improving the customer satisfaction in mobile tourism applications. The purpose of this study is to implement a practical mobile tourism application. To serve the purpose, we classify and categorize the service requirement of mobile tourism applications in Korea. We employed Kano model and analytic hierarchy process (AHP). Specifically, we conducted a focus group study to find out the service requirements in mobile tourism applications. Design/methodology/approach The data for this study were collected from Koreans and Foreigners who has the experience using mobile tourism applications. Participants needed to be familiar with mobile tourism applications because such users may be more aware of the mobile tourism applications services. We analyzed 147 valid data using Kano model and conducted AHP analysis on five experts in the field of tourism using Expert Choice software. Findings In this paper, we identified the 17 service quality requirements in the mobile tourism applications. The results reveal that the service requirement such as Geo-location map, Multilingual option, Compatibility with different operating systems were unavoidable service, absent of such requirements leads to the dissatisfaction. Based on the results of the integrated application of both Kano model and AHP analysis, this study provide specific implications for improving the service quality of the mobile tourism applications in Korea.

• Proceedings of the Korea Information Processing Society Conference
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• 2016.10a
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• pp.114-116
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• 2016

Recently, SDN and NFV technology have been developed actively and provide enormous flexibility of network provisioning. The future network services would generally involve many different types of services such as hologram games, social network live streaming videos and cloud-computing services, which have dynamic service requirements. To provision networks for future services dynamically and efficiently, SDN/NFV orchestrators must clearly understand the service requirements. Currently, network provisioning relies heavily on QoS parameters such as bandwidth, delay, jitter and throughput, and those parameters are necessary to describe the network requirements of a service. However it is often difficult for users to understand and use them proficiently. Therefore, in order to maintain interoperability and homogeneity, it is required to have a service abstraction layer between users and orchestrators. The service abstraction layer analyzes ambiguous user's requirements for the desired services, and this layer generates corresponding refined services requirements. In this paper, we present our initial effort to design a Smart Service Abstraction Layer (SmSAL) for future network architecture, which takes advantage of machine learning method to analyze ambiguous and abstracted user-friendly input parameters and generate corresponding network parameters of the desired service for better network provisioning. As an initial proof-of-concept implementation for providing viability of the proposed idea, we implemented SmSAL with a decision tree model created by learning process with previous service requests in order to generate network parameters related to various audio and video services, and showed that the parameters are generated successfully.

• International Journal of Advanced Culture Technology
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• v.6 no.4
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• pp.87-96
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• 2018

Meteorological information is essential for the safe operation of aircraft. Many organizations both at home and abroad provide meteorological services for small aircraft flying at a low altitude as a part of open public service and have performed relevant studies. Recently, such a service has been expanded to an online platform in order to deliver information more efficiently. The ultimate goal of this study is to improve the meteorological service for small low-altitude aircraft that mostly travel a short distance for a short time. To achieve this goal, this study considered requirements for developing an effective information delivery system and conducted a survey of user requirements to derive the necessary information that could be used to develop a real service.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.2
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• pp.68-77
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• 2017

In order to implement the smart home environment, we need an intelligence service platform that learns the user's life style and behavioral patterns, and recommends appropriate services to the user. The intelligence service platform should embed a couple of effective and efficient data mining algorithms for learning from the data that is gathered from the smart home environment. In this study, we evaluate the suitability of data mining algorithms for smart home intelligent service platforms. In order to do this, we first develop an intelligent service scenario for smart home environment, which is utilized to derive functional and technical requirements for data mining algorithms that is equipped in the smart home intelligent service platform. We then evaluate the suitability of several data mining algorithms by employing the analytic hierarchy process technique. Applying the analytical hierarchy process technique, we first score the importance of functional and technical requirements through a hierarchical structure of pairwise comparisons made by experts, and then assess the suitability of data mining algorithms for each functional and technical requirements. There are several studies for smart home service and platforms, but most of the study have focused on a certain smart home service or a certain service platform implementation. In this study, we focus on the general requirements and suitability of data mining algorithms themselves that are equipped in smart home intelligent service platform. As a result, we provide a general guideline to choose appropriate data mining techniques when building a smart home intelligent service platform.

• Journal of IKEEE
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• v.19 no.4
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• pp.548-556
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• 2015

When the variety of personal health services are provided in the ICBM(IoT, Cloud, Bigdata, and Mobile) environment, the security requirements of personal health service(PHS) including privacy issues is proposed in this paper. Because it is expected that the services related to personal health are provided in the cloud environment, the security requirements of a cloud environment is firstly investigated and then security threats including direct and indirect threats in a cloud environment are analyzed in terms of the security of PHS. In addition, the security requirements of PHS is developed based on the security requirements of electronic medical record(EMR) for medical service in this paper, then the validity of the proposed security requirements is shown by the relation between security requirements of cloud environment and PHS to indicate that a security requriement is supported by several security requirements of PHS.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.8 no.6
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• pp.2087-2103
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• 2014

What is an ideal authentication method for smartphone banking services? And what are the critical elements to be considered when designing it? To provide valuable insight for these questions, this study investigates various authentication requirements to be considered in smartphone banking service with the aspect of security, convenience and cost. By applying Analytic Network Process (ANP), this study first analyzes priorities among the requirements and then draws an ideal authentication method for smartphone banking service. Moreover, a sensitivity analysis has been conducted by varying the relative importance of several requirements. The results from the judgment of 72 experts revealed that, although Korean government has obliged the use of Public Key certificate, OPT and biometric alternatives may prove to be more appropriate for the smartphone banking service. These results will contribute to the provision of more secured and convenient smartphone banking services.