• Title/Summary/Keyword: service manager

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Design and Implementation of UCC Metadata Manager for Social Collaborative Service (소셜 협업 서비스를 위한 UCC 메타데이터 매니저 설계 및 구현)

  • Oh, Jung-Min;Song, Ju-Hong;Moon, Nam-Mee
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.48 no.3
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    • pp.1-10
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    • 2011
  • Social network service is defined as an online service or communication service based on social relations among people applied the concept of social network. Social collaborative service included in social network service is characterized by the new value of modified content or recreated content made through collaborative creation process between members of the group. It has the remarkable merits such as sharing and collaboration. But, at the same time, it has the latent problems such as content reuse or copy that is not allowed for members to use. It has been emerged that UCC which is a typical example of recreated or modified content has the copyright issues in both creation and publishing step. To resolve this matter, we don't have many appropriate methods except CCL so far. So, in this paper, we define the problem and implement the UCC metadata manager to control metadata reflecting the feature of UCC. We draw the reference metadata element to identify original content utilized re-creation process. After that we define the R.Metadata Loader module based on the use case. Finally, the proposed UCC metadata manager provides the information of referenced content and lets us to identify the relationship between reference contents. So as to implement prototype, we use Kaltura which is CMS using open source and obtain functional extensibility of metadata manager by using open API.

A Functional Modeling of Composition Manager for Service Composition Based on TINA (개방형 정보통신망 기반의 서비스 컴포지션을 위한 컴포지션 관리자 모델링)

  • 신영석;임선환
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.8 no.2
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    • pp.344-351
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    • 2004
  • This paper describes a modeling of service composition manager based on TINA (Telecommunication Information Networking Architecture). The service composition function is mainly motivated by the desire to easily generate new service using existing services from retailers or third party service providers. The TNA-C (Consortium) specification for the service composition does not include the detailed composition procedures and its object models. In this paper, we propose a model of components for the service composition, which adapts a static composition feature in a single provider domain To validate the proposed modeling, we implemented prototype service composition function, which combines two multimedia services; a VOD (Video On Demand) service and a VCS (Video Conference Service) service. As a result, we obtain the specification of the detailed composition architecture between a retailer domain and a third-party service provider domain.

외식업체 종사원의 국내.외 브랜드에 따른 직무 만족도에 대한 연구

  • 이상미;김태희;고재윤;이경희
    • Culinary science and hospitality research
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    • v.10 no.2
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    • pp.72-83
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    • 2004
  • The study aimed at conducting comparative analysis of employees' job satisfaction between Korean brand restaurant and foreign's in the food service industry, and suggesting useful human resource management. As a result, the survey showed several findings; The first, workers in the Korean brand restaurant have more satisfied than foreign brand restaurant employee overall. The second, expecially employees in the Korean brand company have higher pride and vision than those of Foreign brand company in the restaurant business. The third, service staffs in the both recognized very low in the working schedule, fairness of promotion, and wage. Some implications are as followed; The first, works as a one day manager or unit manager who is one of the best employees. The second, use education & training video to increasing the communication. The third, attend in the decision making to being a part of co' and giving a motivation.

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Development of Internet Service Manager in Advanced Information Communication Processing System (AICPS를 위한 인터네트 서비스 관리장치 개발)

  • 권선준
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1998.11a
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    • pp.282-285
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    • 1998
  • 대용량 통신처리 시스템은 PSTN, PSDN 및 ISDN 둥 다양한 통신망으로부터 접속하는 사용자들에게 text 기반의 서비스 및 인터넷 서비스의 제공을 목표로 한다. 유료 인터넷 서비스 제공에 있어서 유료 CP 사용에 대한 과금 데이터 생성을 위한 데이터 관리 방안 및 인터넷 서비스 관리장치(WARP Manager) 개발에 대하여 기술한다. 유료 CP 데이터는 데이터베이스 테이블에 저장되어 관리되며 유료 CP 데이터 관리는 WARP Manager에서 수행되는 유료 CP에 대한 등록, 변경, 삭제 및 검색 기능을 포함하며 유료 CP 데이터는 WARP Manager의 내용을 기준으로 WARP Manager와 각 WARP간에 상호 일치가 되도록 관리되어야 한다. 본 논문에서는 위에서 소개된 유료 CP 데이터 관리 기능 및 유료 CP 데이터에 대한 일치 기능에 대하여 기술한다.

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A Study on RFID Manager for u-Zone Service (u-Zone 서비스를 위한 RFID Manager 개발에 관한 연구)

  • Li, Zhong-Shi;Jho, Yong-Chul;Kwon, Gu-Soon;Choi, Moon-Seung;Han, Woon-Soo;Lee, Chang-Ho
    • Proceedings of the Safety Management and Science Conference
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    • 2009.11a
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    • pp.639-643
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    • 2009
  • 세계 각국은 새로운 유비쿼터스 환경변화에 맞추어 전략적 차원에서 u-IT에 대한 연구와 다양한 프로젝트를 추진 중이다. 특히 유비쿼터스를 지역수준으로 적용 시 지역 구성원들의 삶의 질이 향상되고 편익을 직접적으로 체감할 수 있는 효과가 있다. 유비쿼터스 환경의 중심 기술 중 하나인 RFID는 대역별로 다른 특징을 가지고 있어 단일 대역 RFID는 제약조건이 있으며, 이를 극복하고 보다 입체적인 정보와 서비스를 제공하기 위하여 여러 대역의 RFID를 통합하는 기술이 필요하다. 따라서 본 연구에서는 새로운 u-City 서비스 모델로써 u-Zone 서비스 구축 시에 필요한 13.56MHz와 2.45GHz 주파수 대역의 듀얼밴드 RFID Manager를 개발한다. RFID Manager는 u-Zone 서비스의 임베디드 하드웨어인 Base Station에 탑재하는 응용 소프트웨어로서 리더에서 입력되는 정보를 u-Zone 통합 서버 시스템에 전달하는 역할을 한다.

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The Activation and Export Strategies of Call Center Manager Certification Test (고객센터 관리자 인증제도의 활성화 및 수출 상품화 방안에 관한 연구)

  • Kim, Iljin;Cheong, Kiju;Li, Yan
    • Journal of Service Research and Studies
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    • v.5 no.2
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    • pp.161-176
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    • 2015
  • The significance of upgrading current certification service for customer center manager and counsellor in Korea Call Center Information Research Center-affiliated Call Center College is dramatically increasing due to steady applicants for the last few years, while there is a need to expand the numbers of applicants with a new channel. This paper has suggested the directions for developing IBT system to hold a dominant position in the certification business industry. Providing IBT channel, mainly base upon internet and utilizing various IT infra for the PCCM (Preliminary Customer Center Manager)/CCCM (Certified Customer Center Manager), will increase the convenience of taking qualification exams for customer center managers and improve competitiveness in qualification certification business industry. Specifically, this study reviews overview of industry trends of domestic and overseas, success cases of test services, service model and methods of on-line test, and short and long term analysis of the domestic and overseas markets.

Mobile Web Server Performance Improvement with Enhancing SOAP Message Transaction and NBTM (SOAP 메시지 처리 개선과 NBTM을 사용한 모바일 웹 서버의 성능 향상)

  • Kim, Young-Tae;Jeong, Yoon-Su;Park, Gil-Cheol;Lee, Sang-Ho
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.5
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    • pp.135-142
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    • 2008
  • Recently, the mobile Internet is rapidly changing environment in a user's web server performance requires frequent connection is difficult because the proper response is needed to improve the performance of web services engine. Therefore, the goal of this paper is to improve the performance of web services for the installation of additional access to users regardless of tomcat servlet container and process the request and to shorten processing time of SOAP (Simple Object Access Protocol) message of the server structure to of for web mobile services. The web-sever structure is consists of user demand receiver, web document processor, SOAP protocol processor, NBTM(Non-Blocking and Thread Manager) manager, session manager. The system fully supports a standard web-service protocol, reduces the message processing time and communication overhead of mobile web-service system in Web 2.0 and overhead of server, and confirms the improvement of capability by comparing and evaluating Web 2.0 standard mobile web-service system through delaying achievement evaluation by the experiment of realization in Web 2.0 environment.

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Development of an Examination System for a e-Learning Quality Manager's Certificate (이러닝 품질관리사의 자격 검정 체제 개발)

  • Ryu, Jin-Sun;Moon, Dae-Young;Lee, Kyung-Soon;Kim, Hee-Pil
    • Journal of Engineering Education Research
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    • v.16 no.1
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    • pp.35-44
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    • 2013
  • The purpose of this study is to develop an examination system for an e-learning quality manager's certificate which is composed of subjects, criteria, method of examination. The task model of e-learning quality manager was modify and task/knowledge/skill matrix was developed to design the examination system through conferences of DACUM committee and an advisory committee. And a survey was carry out to analyze validity of contents of the examination system. The major findings were as the follow: First, occupational specification, job specification, task specification and task/knowledge/skill matrix were developed. Second, examination subjects were developed based on task/knowledge/skill matrix, which were "Basis of e-Learning and plan of service", "Expulsion and management of e-learning infrastructure", "Development of e-learning contents", "Operation and evaluation of e-learning service". Third, the criteria and methods of examination for an e-learning quality manager's certificate were developed, which is composed of test type, the sum of test items, test time and acceptable standards.

CSFs Extraction and AHP Importance Analysis for Construction Technology Services Evaluation in terms of Construction Manager (건설사업관리자(CMr) 측면에서 건설기술용역 평가의 CSFs 추출 및 AHP 중요도 분석)

  • Yang, Jin-Kook;Hong, Seong-Wook
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.36 no.3
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    • pp.129-134
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    • 2020
  • The current evaluation time period for the construction management service is the project completion or after project completion. Therefore, the construction manager has the following problems. First, it is difficult to prepare the evaluation due to the new field movement of the existing participating engineer. Next, the CM work is complex as well as extensive. Therefore, the critical success factors of the construction technology services evaluation are required as a systematic performance standard of CM work. In this study, we extracted the critical success factors that can systematically prepare the evaluation from the early stage of the project through in - depth interviews with experts. And, this study was analyze the priority of each factor by using AHP technique. As a result, the most important factors were related to the systemization of the preparation process, the construction manager work capabilities and practical construction management. And the priorities of all factors were analyzed high in the factors suggested by the owner groups. The results of this analysis are expected to provide the standards that construction management service performer carry out structured management of construction management throughout the project.

A Benchmarking Tool to Assess the Role of the Construction Manager in terms of Project Teamwork Supports

  • Kim, Chan-Kyu
    • Journal of the Korea Institute of Building Construction
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    • v.11 no.2
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    • pp.200-207
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    • 2011
  • Construction management services have been adopted for more than a decade and are continuously growing; however, the advantages of utilizing a construction management service are still not quite clear, regardless of many arguments can be made in their favor. The construction manager, as a coordinator, is supposed to smoothly facilitate the project teamwork in order to deliver a profitable and satisfactory project, not only for the owner's interests but also for the success of all project participants. This study has focused on the teamwork supports a construction manager can provide during project operations. This study developed a benchmarking tool to assess the construction manager's role in terms of its project teamwork supports, by utilizing the evaluation model and several case studies. In addition, this study also attempted to set the industry average and higher performance so that both the owner and the construction manager can self-assess, and more importantly, can improve project operation. The actual implementation of the benchmarking tool into on-going projects can allow the construction manager to understand the current operation and to make a better project process through teamwork.