• Title/Summary/Keyword: service development framework

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A Framework of the Convergent Service Development Process in the Public Sector : The Smart Transportation Card Service of Seoul City and the Call for Collaboration Case in Singapore (공공분야 융합 서비스 개발 Framework에 대한 연구 : 서울시 스마트교통카드 서비스와 싱가포르 CFC 사례를 중심으로)

  • Lee, Jin-Hui;Lee, Suke-Kyu
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.387-410
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    • 2013
  • Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

A Design of X-internet Development Framework by Using Flash Component and Service API (플래시 컴포넌트와 서비스 API를 이용한 X-인터넷 개발 프레임워크 설계)

  • Ko, Dae-Sik
    • Journal of Information Technology Services
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    • v.5 no.3
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    • pp.165-172
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    • 2006
  • In this paper, we designed a new type of X-internet framework by using Flash component and server service API and analyzed its performance. Proposed X-internet framework uses Flash MX Professional 2004, Java, and software which opened middleware and database. Since proposed framework use the server service API that we developed in this paper and Flash player, this framework does not need server module. Proposed framework enables to obtain design with dynamic user interface compare to Web application and enables to reduce development time. In analytical results, it has been shown that proposed x-internet framework have efficient characteristics such as network traffic, low development cost and dynamic user interface implementation. Since proposed X-internet framework can operate in environment of current developer friendly, it is useful for development of various new application programs and we confirm it through Flash web mail implementation by using proposed x-internet framework.

A Framework for Developing Service-Oriented Adaptive System based on Context Awareness (상황 인지 기반 서비스 지향 적응형 시스템 개발 프레임워크)

  • Yoo, Chan-Woo;Shim, Jae-Keun;Han, Jong-Dae;Park, Young-Ki;Jung, Woo-Sung;Kim, Hee-Chern;Lee, Byung-Jeong;Wu, Chi-Su
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.10
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    • pp.771-775
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    • 2009
  • As Ubiquitous era comes, the importance of service-oriented adaptive software increases. However, there are many issues in development phases of service-oriented adaptive software, like contexts and service search. Though there are many researches which manage these issues separately, still we need more integrated and mature framework for solving these issues. So in this paper, we propose an integrated framework for development of service-oriented adaptive software. Our framework defines processes and work products for development. We also perform a case study which our framework is applied to.

A Integration Research of Cloud Component based on PaaS for Enhancing Software Reusability (소프트웨어 재사용성 향상을 위한 PaaS 기반 클라우드 컴포넌트 통합 연구)

  • Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.2
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    • pp.868-877
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    • 2013
  • This paper will provide the cloud service based on PaaS that can enhance reusability of development in the cloud computing environment. The cloud service based on PaaS is the cloud service of platform in the side of development, which provide the reusable framework service that is beyond the existing development tool or management tool service. This reusable framework service will be enhanced reusability using a variety of distributed services.

A User-centered Classification Framework for Digital Service Innovation : Case for Elderly Care Service

  • Lim, Hong-Tak;Han, Jeong-Won
    • International Journal of Contents
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    • v.14 no.1
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    • pp.7-11
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    • 2018
  • Digital technology has been changing everyday life of ordinary people let alone the structure of world industry. The elderly care service is also going through changes influenced by the unavoidable impact from torrents of digital technologies. There are numerous reports and news about the digital technologies increasing the efficiency and effectiveness of care service yet lacking systematic understanding of the sources of such improvement. This study aims to present a new classification framework for digital elderly care service innovation to fully utilize the power of digital technologies drawing on insights from innovation studies and service studies. First, 4 features of digital technologies are identified as sources of new value in service innovation. The co-creation of value by users and producers in service and technology development is discussed to illuminate users' contributions to service innovation. Communication of needs and ideas with producers and application of new technologies into everyday practice of life are identified as the source of new value which can be attributed to the elderly. Customization along with efficiency gains is the key to digital elderly care service innovation. The classification framework, thus, incorporates the needs of the elderly as one axis of criteria in the conventional technology-centered framework. The new classification framework would help give due weight to user-driven or demand-driven innovation in the elderly care service R&D activities.

An Aspect-based Testing Framework for Performance Evaluation of Composite Service (조합된 서비스의 성능 평가를 위한 Aspect 기반 테스팅 프레임워크)

  • Kim, Jong-Phil;Hong, Jang-Eui
    • KIPS Transactions on Software and Data Engineering
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    • v.1 no.3
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    • pp.149-158
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    • 2012
  • As service-oriented software is considered as one of solutions to fulfill the users' needs in internet service environment, it has been increased the demands of reliable service development by the composition of internet services. However a critical issue in the service development approach is to satisfy the performance requirement as well as the functional correctness for the developing services, because impatient user multiply clicks the request-button of service without a short waiting. This paper proposes a framework to examine the performance of composite service. Our testing framework provides the data of service response time to service developer by measuring the service execution time. We develope an Aspect-based timer service, and weave the service with existing services to measure the execution time. Additionally, we perform some experiments to confirm the usefulness of performance test for composite service. This framework can support to develop a good performance service by substitution of the dragging service with another new service that will be a component of composite service.

Services Innovation : Research Framework and Research Issues (서비스 혁신 연구 : 프레임워크와 연구이슈)

  • Kim, Kwang-Jae;Hong, Yoo-S.;Shin, Dong-Min;Cho, Nam-Wook;Jung, Jae-Yoon;Lee, Yeon-Hee;Park, Ha-Young;Hong, Jung-Wan;Kang, Wan-Mo;Shin, Ha-Yong
    • Journal of Korean Institute of Industrial Engineers
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    • v.35 no.4
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    • pp.226-247
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    • 2009
  • The competitiveness of the service sector is driven by its productivity. Services innovation is essential to enhancing service productivity. This paper first presents a framework for services innovation. The framework consists of three main phases of a service lifecycle (namely, service development, service operation, and service improvement), which are supported by IT infrastructure and service R&D management functions. This paper then identifies major research issues that should be investigated in the near future. The current issues of three representative service industries (namely, healthcare service, telecommunications service, and financial service) are also discussed.

Design Framework for Next Generation Mobile Convergence Service Models (차세대 이동통신 컨버전스 서비스 모델 개발 프레임워크)

  • Shin, Dong-Chun;Kim, Jin-Bae;Park, Sei-Kwon;Ryu, Seung-Wan
    • Journal of Information Technology Services
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    • v.9 no.4
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    • pp.243-259
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    • 2010
  • It is expected that the next generation mobile communication system will be a service-driven developed system capable to realize the human-centric mobile convergence services. and it is different from the technology-driven development approach of the second and the third generation mobile communication systems. As a preliminary research work on such service-driven system development approach for the next generation mobile communication system. we developed the scenario based service analysis process (2SAP) framework to derive core service technologies and functionalities. In this paper. we propose the next generation mobile convergence service business model creation methodology based on research results of the 2SAP framework. To achieve this goal, we first establish a service model contains several components such as infrastructures. operations. and provision of services that are indispensible for providing next generation mobile services. Then, the next generation mobile services and its corresponding business models can be created by adding service and value flows to the developed service model after defining necessary components of business model including actors, their relationships, and roles.

Design and Development of Framework for Local Heavy Rainfall Forecasting Service using Wireless Data Broadcasting (무선 데이터 방송을 이용한 국지성 폭우 예보 서비스 프레임워크의 설계와 구현)

  • Im, Seokjin;Choi, JinTak
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.15 no.1
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    • pp.223-228
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    • 2015
  • Korean climate becoming increasingly subtropical by climate warming makes local heavy rainfall frequently. To avoid damages from the local heavy rainfall, we need a forecasting service for a great number of clients. However, there is not the framework for the service based on wireless data broadcasting yet. In this paper, we design and implement a service framework for local heavy rainfall forecasting using wireless data broadcast. The developed service framework has scalability that can adopt various data scheduling and indexing schemes. We show the efficiency of the proposed framework to forecast local heavy rainfall through a simulation study.

Development of Customer-Centered Convergence Service Concepts : A Systematic Framework and a Case Study in Telecommunications Industry (고객 중심의 컨버전스 서비스 컨셉 개발 : 절차 체계 및 통신 컨버전스 서비스 사례 연구)

  • Kim, Kwang-Jae;Min, Dae-Kee;Yook, Jin-Bum;Park, Jeong-Seok;Lee, Jee-Hyung;Choi, Jae-Kyung;Ryu, Kyung-Seok
    • IE interfaces
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    • v.19 no.2
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    • pp.140-152
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    • 2006
  • Today, many companies realize that the effort to develop new products / services faster that customers want and continue to purchase is crucial for their survival. As the service sector is rapidly growing, one of the challenges faced by the service industries is the lack of effective methodologies for new service development. This paper proposes a systematic framework for developing new service concepts, with an emphasis on generating innovative, convergence-type service concepts from the customer‘s perspective. The framework consists of three phases-identification of customer needs (Phase I), extraction of new service opportunities (Phase II), and generation of new service concepts (Phase III). The proposed framework is demonstrated through a case study in the telecommunications industry. In the case study, a survey was conducted on ten customers to identify the latent customer needs; 61 new service opportunities were extracted; and 129 new service concepts were generated.