• Title/Summary/Keyword: service aspects

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A Review on Application of Internet Agent in Healthcare Service (의료서비스에서의 인터넷 에이전트 활용에 대한 고찰)

  • 김민철
    • Health Policy and Management
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    • v.11 no.4
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    • pp.21-37
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    • 2001
  • The purpose of this study is to examine internet agent of IT(Information Technology) in health care industry Since IT is essential for corporate strategy in service management, this section examines IT in health care service, especially from the view of 'Agent Technology' that has been recently issued. Intelligent agent is a new paradigm for developing software applications. More than this, agent-based computing has been hailed as 'the next significant break-through in software development' and 'the new revolution in software'. And health care service is a non-mechanic, human-based service. This paper reviewed what possible suggestions or advices can be made to the health care service. Since many health care services using internet have been attempted over the recent years, this study will hopefully be able to come up with good suggestions from many aspects. Thus, information inequality between producer(physician) and consumer(patient) in health care service will be decreased through the introduction of agent technology.

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Evaluation of BTIP's Performance After the Implementation of PPK-BLU Policy in Indonesia

  • YUWANTARI, Vera;SUMARTONO, S.;SALEH, Choirul;SANTOSO, Bambang
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.491-499
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    • 2020
  • The implementation of PPK-BLU in Indonesia was not followed by a comprehensive change in aspects of organization, human resources, and finance. Based on this background, this study aims to provide a comprehensive evaluation of the BTIP after the implementation of the PPK-BLU policy in the implementation of telecommunications services and information to the public in Indonesia. This research used integration of the McKinsey 7S method, Analytical Hierarchy Process, and Likert scale. The integration of these methods can provide a detailed quantitative analysis. Based on the overall evaluation results of carrying out the PPK BLU, BTIP has a performance value of 81.195%, which puts it within the Good category. The McKinsey 7S elements used as a whole have the following values: one aspect is categorized as Very Good, namely, the strategy aspect with a value of 91.025%; two aspects are categorized as Good (structural aspects with a value of 86.857%, and skill aspects with a value of 81.432%); three aspects are categorized as Adequate (style aspect with a value of 76.441%, staff aspect with a value of 78.605%, and share value aspect with a value of 76.331%); one aspect is categorized as Bad, that is the system aspect with a value of 67.503%.

A Study on the Determinants of Continuance Intention in Mobile Internet Service: A Relationship Development Perspective

  • Kim, Hee-Woong;Kwahk, Kee-Young
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.273-287
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    • 2007
  • The mobile Internet (M-Internet) service is a form of subscription-based information Systems (IS) services in which usage continuance is essential for the eventual success of the service providers. However, previous research on IS continuance has focused mainly on the technology user aspects despite the fact that the user plays a dual role of being a technology user and service consumer in many IS usage contexts. This study thus aims to examine IS continuance based on the theoretical foundation of dedication-based and constraint-based customer relationship development in the context of M-Internet service. Four customer relationship development factors (satisfaction, perceived value, familiarity, and switching costs) are identified and tested on how they affect continuance intention from a survey conducted on M-Internet service users. Then, the results of this study are discussed along with its limitations and implications.

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Utilization studies of Social Network Service : Focused on Twitter (소셜 네트워크 서비스의 활용방안 연구 : 트위터를 중심으로)

  • Yook, Ji Ae;Jung, Hyung Won;Yoo, Su Mi
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.1
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    • pp.85-93
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    • 2011
  • 2010 trend of Web services is Social Network Service. What does Social Network Service are like this? What could really be used? I also take advantage of future can I do? To elicit answers to the question of Social Network Service and the overall status of the root is used in the case Learn about the current utilization plan after the proposed research. The use of practices being applied to Social Network Service, the three theories were derived positive and negative aspects. Research based on more than the utilization of Social Network Service to build a social safety net to take advantage and use of learning aids were divided into suggestions. Utilized for building a social safety net, and when the reported channel to channel, the use of learning aids to learning that one day, one-on learning by applying the proposed total of four kinds of utilization.

The Electric Service Reliability Investigation of the large Customers (대수용가 공급 신뢰도 조사)

  • Hong, Soon-Hak
    • Proceedings of the KIEE Conference
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    • 1987.11a
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    • pp.154-156
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    • 1987
  • An important aspects of power system design involves consideration of service reliability requirements of load to be supplied and service reliability provided by any proposed system. This paper shows the investigation of the 1984 KEPCO service reliability to the large electric consumer whose contracted maximum demand is over 500 kw. 68 customers of the total 111 investigated are located in Myungdong area and Yuido in Seoul. Of the customers are included hotel Lotte, Giobo and Seoul national University Hospital. The average service reliability of Myungdong area customers is 316min/yr/customer and about 7 times/yr/customer, and 160 min, 6 times for Yuido. Which the service reliability the interruption and the interruption frequency which caused by the customers receiving facilities were showed. The investigation is telling that the service reliability of the underground distribution area are very superior to the other area reliability. The investigated reliability seem not appropriate to be improved by change of distribution System as well as equipments and facilities improvement in the near future.

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Research Ethics in the Aviation Service Industry

  • Soyeon PARK
    • Journal of Research and Publication Ethics
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    • v.5 no.1
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    • pp.7-11
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    • 2024
  • Purpose: This study seeks to discuss research ethics, not only the academic honesty and sincerity that researchers who study aviation services academically should have, but also the direction of the moral aspects that are fundamentally required as researchers. Additionally, this study seeks to examine the realistic problems of research related to the aviation service industry, a field of social science. Lastly, focusing on research ethics in the aviation service field, we will look at the theoretical background and the problems in the actual research field, and draw implications based on this. Research design, data and methodology: This study conducted an exploratory study through a selection process based on research ethics topics and research ethics related to the aviation service industry. Results: Efforts to systematize research ethics in research areas related to the aviation service industry, which is a field of social science, require efforts to expand the scope of systematization of research ethics related to the aviation service industry by referring to systemization efforts in other academic fields. In addition, specific systemization efforts will be needed through cooperation between universities, research institutes, and academic organizations. Also, concrete systematization efforts will be needed through cooperation between universities and academic organizations.

Analysis of Pre-service Elementary Teachers' Reflection on Their Science Teaching in Terms of Productive Reflection (생산적 반성의 관점에서 분석한 초등 예비교사의 과학 수업 반성의 특징)

  • Yoon, Hye-Gyoung
    • Journal of The Korean Association For Science Education
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    • v.32 no.4
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    • pp.703-716
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    • 2012
  • Frequently, pre-service elementary teachers are asked to write reflective journals on their teaching during teacher education program. However, writing reflective journals can not guarantee pre-service teachers to learn from their experience. In this study, 44 reflective journals of pre-service elementary teachers on their science teaching were analyzed in terms of 'productive reflection', a concept suggested by Davis (2006). Productive reflection may help teachers' effective learning by considering interrelationships among aspects of teaching including learners and learning, subject matter knowledge, assessment, and instruction. The result showed what aspects of teaching were included, emphasized, and integrated in the pre-service elementary teachers' reflective journals. Implications for teacher education would be discussed.

Recovery Corrupted Video Files using Time Information (시간 정보를 활용한 동영상 파일 복원 기법)

  • Na, Gihyun;Shim, Kyu-Sun;Byun, Jun-Seok;Kim, Eun-Soo;Lee, Joong
    • Journal of Korea Multimedia Society
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    • v.18 no.12
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    • pp.1492-1500
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    • 2015
  • In recent crime scene, there is the captured crime scene video at least one. So video files recorded on storage media often provide important evidence. Criminals often attempt to destroy storage saved crime scene video. For this reason recovery of a damaged or deleted video file is important to resolve criminal cases in aspects of digital forensic. In the recent, there is a study to recover video file based on video frames, but it is very poor time efficiency when the connecting video frames. This paper proposed advanced frame-based recovery technique of a damaged video files using time information. We suggest a new connecting algorithm to connect video frames using recorded time information in front of video frame. We also evaluate performance in aspects of time and experiment result shows that proposed method improves performance.

The Effect of Social Network Services Determinants on Word Of Mouth (구전에 영향을 미치는 SNS 제 요인에 관한 연구)

  • Wei, Hua;Kim, Kyungmin
    • The Journal of Information Systems
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    • v.24 no.1
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    • pp.1-25
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    • 2015
  • Social Network Service (SNS) has been played an important role in the life with the expansion of the modern technology in the cellular communication. More knowledge and understanding should be inevitable even if companies have taken advantage of SNS through word of mouth as one of the new paradigm. In most cases the crucial benefit or peculiarity of SNS has been overlooked because only general aspects of SNS have been applied in the online situation. As a result of this, same paradigm has been considered in reality as SNS was just used one of the marketing tools. However, essential aspects of SNS were investigated to see the relation of usage intention and word of mouth in this study. The hypothesis of the effect of continuous intention of the usage, trust and word of mouth was made and reviewed statistically. The statistical analysis showed there was significant among relationship, context, perceived service quality and continuous intention of the usage. In addition to that, self-expression, relationship, perceived service quality and trust were significant. Finally the continuous intention of the usage and word of mouth was significant as well. Based on this study, SNS provided by the companies could be effective to the customers in terms of word of mouth while different trend was shown in terms of trust.

An Exploratory Study on Entertaining Apparel Shopping Experiences of College Students

  • Lee, Mi-Young
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.6
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    • pp.1021-1032
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    • 2010
  • This study explores the perceptions of fashion consumers on entertaining shopping experiences and investigates the factors important to the creation of these experiences. A convenient sample of 100 was used for the exploratory survey. Respondents were asked to complete open-ended questions (e.g., describe a recent store shopping trip that you remember as being pleasurable and entertaining) on a standardized form. A total of 97 questionnaires were completed and used for further analysis. Six entertaining shopping factors were identified: store-related factors were merchandise, service, the store environment, and events; customer-related factors were customer resources and social aspects. Five non-entertaining shopping factors were identified: the store-related factors were merchandise, service, and the store environment factor; customer-related factors included customer resources and social aspects. A survey with a convenient sample of 200 college students was administered to examine the importance of entertaining and non-entertaining factors. The merchandise factor (which includes products assortments and price-related items) were rated as the most important part of the entertaining store-shopping experience, followed by service factors in the store category, and customer resources in the customer category.