• Title/Summary/Keyword: service aspects

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A Survey on Public Web Service Repositories (공공 웹서비스 저장소에 대한 연구조사)

  • Hwang, You-Sub
    • Journal of Intelligence and Information Systems
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    • v.16 no.3
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    • pp.15-35
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    • 2010
  • Web service Technology has been developing rapidly as it provides a flexible application-to-application interaction mechanism. Several ongoing research efforts focus on various aspects of Web service technology, including the modeling, specification, discovery, composition and verification of Web services. The approaches advocated are often conflicting-based as they are differing expectations on the current status of Web services as well as differing models of their future evolution. One way of deciding the relative relevance of the various research directions is to look at their applicability to the currently available Web services. To this end, we conducted a survey on currently publicly available Web service repositories. Our aim is to get an idea of the number, complexity and composability of these Web services and see if this analysis provides useful information about the near-term fruitful research directions.

Task Analysis of E-Book Service Academic Librarians Based on Activity Theory (활동이론에 근거한 대학도서관 전자책 서비스 담당자의 업무 분석)

  • Cho, Yebon;Lee, Jongwook
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.4
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    • pp.89-109
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    • 2021
  • The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants' responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.

Evaluation Model Based on Machine Learning for Optimal O2O Services Layout(Placement) in Exhibition-space (전시공간 내 최적의 O2O 서비스 배치를 위한 기계학습 기반평가 모델)

  • Lee, Joon-Yeop;Kim, Yong-Hyuk
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.6 no.3
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    • pp.291-300
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    • 2016
  • The emergence of smart devices and IoT leads to the appearance of O2O service to blur the difference between online and offline. As online services' merits were added to the offline market, it caused a change in the dynamics of the offline industry, which means the offline-space's digitization. Unlike these changing aspects of the offline market, exhibition industry grows steadily in the industry, however it is also possible to create a new value added by combining O2O service. We conducted a survey targeting 20 spectators in '2015 Seoul Design Festival' at COEX. The survey was used to analysis of the spatial structure and generate the dataset for machine learning. We identified problems with the analysis study of the existing spatial structure, and based on this investigation we propose a new method for analyzing a spatial structure. Also by processing a machine learning technique based on the generated dataset, we propose a novel evaluation model of exhibition-space cells for O2O service layout.

Using Status of Korean Agricultural Products in School Food Service and Dieticians' Perception (학교 급식의 우리 농축산물 이용 실태 및 이에 대한 영양사의 인식)

  • Yang, Il-Sun;Lee, Bo-Sook;Lee, So-Jung;Lee, Hae-Young;Jung, Hyun-Young
    • Journal of the Korean Society of Food Culture
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    • v.21 no.2
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    • pp.142-153
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    • 2006
  • This study was planned to investigate the current using status of agricultural products in school food service both produced in Korea and imported from other countries and the dieticians' perception on using those. A total of 723 dieticians of 442 elementary schools and 381 middle high schools were surveyed in July, 2003 to perform the purposes of the study. A high using rate (93.4%) for Korean agricultural products was investigated. As for meat such as pork and chicken except beef and eggs, the using rate of Korean agricultural products was high. Almost 100% of vegetables and fruits, except tropical fruits such as banana, kiwi, orange and pineapple supplied for school food service were also Korean products. As for nuts and edible oil, the rate of using for Korean agricultural products was comparatively lower than those of other food items due to the price gap. Most dieticians rated the quality of the products produced in Korea higher than that of the imported products in the aspects of their freshness, taste, and safety. But they found no difference in the package condition of the products produced in Korea and of those imported from other countries. This result suggests that the package system should be improved for the agricultural products produced in Korea.

Research Trends in integrated Community Care Systems: A Scoping review (지역사회 통합돌봄 제도 연구 동향 분석: 주제 범위 문헌 고찰)

  • Wooyoung Kwon;Gaeun Kim
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.2
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    • pp.225-236
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    • 2024
  • This study was conducted to identify research trends on the integrated community care system in Korea and suggest future research directions. The scoping review method was conducted according to the JBI methodological guidelines. A literature search was conducted in 5 databases (RISS, DBpia, NDSL, KISS, NAL), and 34 papers were selected for the final analysis. The analysis was categorized into user and provider aspects related to community care, and the results from the user aspect showed that variables related to service satisfaction and physical health status were used the most and showed positive results. Provider aspect results mainly studied problems and improvements due to service provision, and many studies showed the need to revitalize inter-agency collaboration systems and the lack of manpower to perform services. Based on the results of this study, in the future expansion of the integrated community care system, it will be necessary to not only establish criteria for selecting subjects, but also secure the expertise of service providers, establish a collaboration system between regions and institutions, and prepare measures to resolve service differences.

A Study on Curriculum Model for Secure Access Service Edge in IoT Environment (사물인터넷 환경에서 보안 액세스 서비스 에지 교육과정 모델에 관한 연구)

  • Keun-Ho Lee
    • Journal of Internet of Things and Convergence
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    • v.10 no.4
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    • pp.65-70
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    • 2024
  • In the Internet of Things environment, new security requirements are changing rapidly. In this rapid change, if a breach occurs due to a security threat, great damage will occur. The SASE (Secure Access Service Edge) environment is highly vulnerable to security threats, and if a breach occurs, serious damage will occur. In order to strengthen the security of the SASE environment, a specialized curriculum that covers the unique characteristics and problem solving of SASE is required. In this paper, we propose a curriculum model for responding to security incidents in the SASE environment. The proposed curriculum model is designed to cover various aspects of SASE security, including threat types, breach scenarios, and response procedures. The goal of this model is to increase security awareness and prepare professionals to effectively handle security incidents within a SASE framework.

Service Evaluation Models from Transit Users' Perspectives (대중교통 이용자 관점의 서비스 평가 모형 개발)

  • Kim, Won-Gil;Roh, Chang-Gyun;Son, Bong-Soo
    • Journal of Korean Society of Transportation
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    • v.30 no.1
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    • pp.149-159
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    • 2012
  • The evaluation of public transit service quality is more complicated than evaluating other aspects of transportation service. Although various measures of effectiveness [MOEs] for transit service have been studied and applied, a more comprehensive and accurate MOE is still required. In the past, either data from user surveys or the experience of bus agency administrators and/or engineers used to measure the quality of service. However, recently, with reliable and accurate real time data from BMS(Bus Management System) and BIS(Bus Information System), more reliable and accurate MOEs are available. This study develops a service evaluation model from users' perspectives, which is based on user' cost models that consider passenger access time, riding time, waiting time, and discomfort due to in-vehicle overcrowding, violation of traffic laws, and accident rate. For validating proposed model, data from the BMS and transit-fare cards (T-Money Card) for Seoul's No. 472 main bus line were used. Models developed in this study provided reliable results.

Research on pre-service teachers' perceptions of smartphones for educational use and suggestions for school policy (스마트폰의 교육적 활용에 대한 예비교사의 인식 및 학교정책 개선방안 연구)

  • Lim, Keol;Lee, Dong Yub
    • Journal of Digital Convergence
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    • v.10 no.9
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    • pp.47-57
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    • 2012
  • This study was conducted to investigate the pre-service teacher's perception of the possibility of using smartphones in the classroom, moreover, to confirm the policy related to using smartphones in schools. For the objectives, this study, firstly, investigated the pre-service teacher's awareness of having cellphones in the classroom, secondly, analyzed the pre-service teacher's opinion of using smartphones for educational objectives and elements for those investigated objectives, finally, investigated the school policy for educational objectives of using smartphones. The participants of this study were 146 pre-service teachers among three universities in Seoul. The results showed that the pre-service teachers opposed using cellphones in the classroom. Next, it was found that most of them had smartphones and they knew how to use them effectively. For the aspects of educational use of smartphones, they recognized that smartphones could be used as a smart educational tool, an efficient teaching and learning tool, and an assistant tool for teaching and learning. In order to use smartphones for the investigated educational tools, the learning contents, the ways of teaching and learning, and the technical support of the school should be prepared. Finally, the pre-service teachers thought that the school policy should be changed in order to use smartphones for educational objectives, and the school policy with regard to using smartphones in the classroom should be decided by the teachers. Most of all, for the educational use of smartphones, the pre-service teachers believed that the change of the students' perception was the most significant.

The Influence of School Library Use Motivation on the Library Service Quality Perception: A Study Based on Self-Determination Theory (학교도서관 이용동기가 도서관 서비스품질인식에 미치는 영향: 자기결정성 이론(self-determination theory) 기반 연구)

  • Lee, Sung In;Park, Ji-Hong
    • Journal of the Korean Society for information Management
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    • v.37 no.1
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    • pp.51-78
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    • 2020
  • Recently, the emphasis on self-directed learning and lifelong education is increasing the importance of school libraries in the curriculum. Accordingly, various studies have been conducted mainly from a structural, institutional and operational point of view. However, more research is necessary on the micro topics such as school library users' autonomous intrinsic motivations in the sense that school libraries play key roles in autonomy-based self-directed education. This study aims at finding out what types of school library use motivations are more important and the degree to which the use motivations affect the school library service quality based on the self-determination theory. In addition, this study examines how the use motivations and the perceived service quality vary depending on the school grade of the library users. Based on a focus-group-interview pilot study, a questionnaire survey was administered on the effects of school library motivations on perceived library service quality to 588 students from 5 high schools and 2 middle schools in Seoul. When the service quality and its components, service affect, information control, and library as place were set as dependent variables, in all these four cases, intrinsic motivations were more significant than extrinsic motivations. In addition, when middle school students and high school students were selected as separate analysis target groups, the results of both analyses show that the higher the intrinsic motivations were, the higher the perceived service quality was. The contribution of this study is that it applies the self-determination theory to school library service, measures the influence of motivation type based on the theoretical basis, and focuses on micro aspects to improve school library services.

A Phenomenological Study of the Experience of User-Centered Services - Focusing on the Users of Comprehensive Care Service for the Aged - (이용자 중심(User-Centered) 서비스 경험에 관한 현상학적 연구 -노인돌봄종합서비스 이용자를 대상으로-)

  • Jung, Se Hee;Jung, Jin Kyung
    • Korean Journal of Social Welfare
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    • v.65 no.1
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    • pp.325-346
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    • 2013
  • This study aimed to have an understanding of how the users of comprehensive care service for the aged experience the user-centered services. For this, this study placed focus on the essential aspects of the experience of using the service including the meaning of the choice of users being emphasized as practical principles in user-centered services as well as the real context of such a choice. The research methods suggested by Giorgi in phenomenological studies were adopted for data analysis, and intensive interviews were conducted for 10 users living in Seoul who are over 65 years of age. According to the results of the analysis, the interviewees' experience of the service as users were categorized into the elements of "restricted choice of service", "unstrengthened right for the users", "ambivalent emotion about the service", and "awareness of the importance of the relationship with the caregiver", and the essential phenomenon in their experience of the service was "the importance of relationship within restricted choice". This study found out that the choice or self-determination of users was still restricted in the usage of user-centered services. It also found out that the users think it more important to have a positive relationship with the caregiver than the choice of the service granted to them. On the basis of such research results, political implications are proposed to help the establishment of user-centered services.

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